If you are a Disney+ user and you have come across the famous error 1017, you have surely felt frustrated by not being able to enjoy your favorite series and movies. This failure, also known as SERVICES_STARTUP_FAILURE, is usually related to Internet connection issues, incorrect DNS settings, or failures in the application's own cacheBut don't worry, because here we explain everything you need to know about this error and how to fix it to enjoy Disney+ again without interruptions.
The solutions to this problem are not complicated, but it is important that you follow the proper steps. This article covers them in detail. all possible causes and their respective solutions so you can solve the problem on both mobile devices and smart TVs or video game consoles.
What is Disney+ error 1017 and why does it happen?
El error 1017 On Disney+ is a code that indicates a failure in the connection between your device and the platform servers. This can be due to unstable network issues, incorrect DNS settings, or even errors accumulated in the application cacheThis error code affects a wide variety of devices, from smartphones to TVs and consoles.
This error appears when there is an inability to establish a stable connection, preventing the content from being transmitted correctly. Fortunately, there are practical solutions you can apply to fix this.
Step-by-step solutions for error 1017
With a few simple steps, you can address this issue and resume your streaming experience without interruption.
1. Restart your router and check the connection
One of the first actions you should consider is restart your router. Turn it off, unplug it from the power supply and wait at least two minutes. This will allow the device to refresh and reestablish its connection. Once this is done, turn the router back on and check if you can access Disney+.
If the situation persists, you can try Reset the router settings to its factory state. Press the button Reset located on the device using a sharp object, holding it down until all the lights go out. Then wait a few minutes for it to reset and try again.
- Error 1017 indicates problems connecting to Disney+ servers.
- Changing DNS and clearing cache are common solutions to the problem.
- Updating the app ensures a smooth streaming experience.
2. Modify DNS settings
Changing the DNS servers on your device can be a effective solution to solve connectivity problems. Follow these steps depending on the device you use:
In Windows:
- Open the Control panel and select Network and Internet.
- Accesses Center network and sharing and then click Change adapter settings.
- Right click on your network connection (e.g. Ethernet) and select Properties.
- Look for the option Internet Protocol version 4 (TCP / IPv4), select it and click Properties.
- Enter the following trusted DNS: 8.8.8.8 y 8.8.4.4.
On mobile devices like Android or iOS, the steps may vary, but the concept is the same: Go to network settings and specify a trusted DNS server, such as those from Google or Cloudflare.
3. Clear the app cache
Sometimes the error may be related to Corrupted data accumulated in the applicationClearing the cache is often a simple but effective solution:
For Android devices:
- Sign in Settings, Then in Applications and select Disney+.
- Go to Storage and choose the options Delete data y Clear cache.
For iOS devices: Due to the lack of an option to clear the cache directly, it is recommended to uninstall and reinstall the app.
4. Update the Disney+ app
Another common cause of this error is use an outdated version of the application. Head to the appropriate app store (Google Play or App Store) and check if there is an update available for Disney+. If there is, install it to make sure you have the latest compatible version.
Solving persistent problems
If after trying all these solutions you are still having problems, there are a few more things you can try:
- Try to access from another device to confirm if the problem is limited to the original equipment.
- check if there is Temporary issues on Disney+ servers.
- Contact Disney+ technical support for receive personalized assistance.
With these detailed steps and solutions, you can fix Disney+ error 1017 and get back to enjoying your favorite content without interruptions.
I am a technology enthusiast who has turned his "geek" interests into a profession. I have spent more than 10 years of my life using cutting-edge technology and tinkering with all kinds of programs out of pure curiosity. Now I have specialized in computer technology and video games. This is because for more than 5 years I have been writing for various websites on technology and video games, creating articles that seek to give you the information you need in a language that is understandable to everyone.
If you have any questions, my knowledge ranges from everything related to the Windows operating system as well as Android for mobile phones. And my commitment is to you, I am always willing to spend a few minutes and help you resolve any questions you may have in this internet world.