Why doesn't my cell phone ring when I receive WhatsApp? Make sure Notification Dot is turned on: On your device, open Settings, tap Notifications, then turn on Notification Dot in the app.
Have you ever experienced the frustrating situation of not receiving WhatsApp notifications on your smartphone? This issue can be very annoying, especially if you rely on the app to stay in touch with your loved ones, friends, or even for your work. Don't worry, you're not alone in this. Many users face this problem, but the good news is that there are several solutions and tricks that you can try to solve the problem once and for all.
Check WhatsApp notification settings
The first step to solve the WhatsApp notifications problem is to check the application's settings. Follow these steps:
- Open the WhatsApp application on your smartphone.
- Go to Settings> Notifications.
- Make sure the options «Show notifications» and "Notification sound" are activated.
- Verify that the selected notification sound is not “None”.
Check your smartphone's notification settings
In addition to WhatsApp settings, it is important to review your smartphone's notification settings:
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- On Android, go to Settings > Applications > WhatsApp > Notifications and make sure notifications are enabled.
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- On iOS, go to Settings > Notifications > WhatsApp and verify that the “Allow notifications” and “Sounds” options are activated.
Deactivate the "Do not disturb" or "Silent" mode
If your smartphone is in “Do Not Disturb” or “Silent” mode, you may not receive WhatsApp notifications. In order to solve it:
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- On Android, swipe down from the top of the screen and check that Do Not Disturb mode is turned off.
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- On iOS, go to Settings > Do not disturb and make sure the option is disabled.
Update WhatsApp to the latest version
Sometimes, notification issues can be resolved by simply updating WhatsApp to the latest version available. To do it:
- Open the App Store (on iOS) or the Play Store (on Android).
- Search for “WhatsApp” in the search bar.
- If an update is available, tap “Update”.
Restart your smartphone
If none of the above solutions have worked, try restarting your smartphone. This simple step can solve many problems, including WhatsApp notifications.
Check the status of WhatsApp servers
In rare cases, the notification issue may be caused by an outage in WhatsApp servers. You can check the status of the servers by visiting websites such as Downdetector.
Contact WhatsApp support
If you have tried all the previous solutions and you are still not receiving WhatsApp notifications, it is time to contact the WhatsApp support. They will be able to provide you with personalized assistance to resolve the problem.
Don't let the lack of WhatsApp notifications keep you away from your important conversations. With these tricks and solutions, you will be able to receive notifications effectively again and stay connected with your contacts. Remember that if the problem persists, you can always count on the WhatsApp support team for additional help.
I am Sebastián Vidal, a computer engineer passionate about technology and DIY. Furthermore, I am the creator of tecnobits.com, where I share tutorials to make technology more accessible and understandable for everyone.