- Microsoft has suddenly stopped selling movies and TV shows on Xbox and Windows.
- Users retain access to their previous purchases, but cannot purchase new titles.
- Refunds and transfers of content to other platforms are not permitted.
- Technical support remains available, although the future of access to purchased libraries is uncertain.
Unexpectedly, Microsoft has ended the ability to buy or rent movies and series. through its digital store on Xbox and Windows. Since the July 18th, the users They no longer find the option to purchase this type of content on Microsoft Store, both on consoles and computers.
The news has surprised the owners of the brand's devices, who are now wondering What will happen to the movies and series that have been accumulating for more than a decade?.
A service that says goodbye after more than a decade of operation
For 12 years, the application Movies & TV Microsoft was the firm's preferred channel to offer the purchase and rental of audiovisual content, positioning itself as an alternative to other giants in the sector. However, the venture did not achieve the expected success, partly due to the high prices and limited flexibility of the platform compared to the competition. The massive presence of streaming services, such as Netflix, Disney+, Prime Video or Apple TV, has ended up relegating the digital purchasing model in favor of subscription access.
Although Microsoft has made it clear that it will not be possible to purchase new movies or series. In the store, customers who already have titles in their library will still be able to access them. Previously purchased content will remain available in the Movies & TV app, both on Xbox and on Windows 10 and 11 devices. That said, To reproduce the purchases it will be essential to use the official app, and there is no option to move the content to other services or download it for playback on other platforms.
There will be no refunds but there will be technical support.
The company founded by Bill Gates has confirmed that he will not offer refunds. for previously purchased products, and no compensation is contemplated for those who relied on the Microsoft ecosystem as their primary digital library. Users will still be able to request technical support if they encounter issues with their content, but the company has not specified any details regarding a possible deadline for granting access to previous purchases. The future of access is in the air, depending on the continuity of the cloud service.
The closure of the store means that The movie and TV series sections have disappeared from the Microsoft Store and Xbox., although in some cases, there may still be empty sections that will be removed in future updates. This decision places users in a familiar situation: the purchase of digital content is often tied to temporary licenses, which prevents them from enjoying full and permanent ownership. Microsoft thus joins other technology companies that have left behind the individual sales model., repeating the pattern seen in 2017 with the end of Groove Music.
The withdrawal of this functionality reflects a change in the industry, where the acquisition of movies and series to keep them in a digital library gives ground to subscription platformsThe company is now suggesting its users turn to other services such as Apple TV, Prime Video, or Fandango at Home. The decision comes at a particularly turbulent time for the technology company, immersed in recent layoffs, restructuring in its entertainment division and other controversies.
It is important to note that although users can continue to enjoy their previous purchases while the app is active, the continuity of this access is not guaranteedThe trend toward streaming and subscription-based models continues to gain traction, marking a significant shift in the way businesses and consumers handle audiovisual content.
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