Why does WhatsApp Web lose session even though the mobile is connected?

Why does WhatsApp Web lose session even though my phone is connected? You may have experienced this annoying problem with your WhatsApp session from your browser. In this post, we'll explain how to find out. We explain the reasons behind it and what you can do to prevent it from happening again..

WhatsApp Web loses session even though the mobile is connected: Main causes

La WhatsApp web version It's one of the best gifts Meta has given to those of us who work long hours at a computer. Thanks to it, we can reply to messages without constantly switching between our phone and the screen. It also greatly simplifies file sharing and communication in work environments.

That's why it's so annoying when WhatsApp Web loses your session for no apparent reason. You open your favorite browser, click on the WhatsApp shortcut, but... You find that the session has expiredNow you need to pick up your phone again and scan the QR code from the app to reset it. If this has happened to you, you're not alone.

How WhatsApp Web works now

To understand why WhatsApp Web loses session even when the phone is connected, it's helpful to understand how the platform currently works. A few years ago, it was understandable that WhatsApp Web would lose session if the phone disconnected, even for just a few seconds. This happened because browser version was just a reflection of the mobile phone'sIf it turned off, the website would die.

But, Since 2021, the platform has incorporated multi-device mode.This allows you to use WhatsApp Web without your phone being constantly connected. This means that each instance (your PC, your tablet, your browser) has its own encryption "key." That's why your phone no longer needs to be connected to the internet to use the web version of the messaging service.

So why does WhatsApp Web lose session? Because, even in multi-device mode, the platform still needs to periodically sync with your mobile device to validate the session. It has to do this to update encryption keys and thus safeguard account security. But, If an interruption occurs, even a minor one, the platform will close the session for security reasons..

The browser is also partly to blame

If WhatsApp Web keeps losing your session even though your phone is connected, it's worth checking your browser settings. For example, some browsers have implemented performance features that can cause unexpected session closures. This is the case with Chrome, Edge, and Brave. "Memory saving" or "Tab suspension" functions.

What's going on with these performance features and WhatsApp Web? Simple: If you stop using the WhatsApp Web tab for a few minutes, the browser suspends it.It does this because it considers the process non-priority, and therefore freezes its process to free up RAM. The problem is that when you try to return to the tab, the service interprets this as a critical desynchronization and it asks you to scan the QR code again.

The way your browser manages cache and cookies could also interrupt the connection between WhatsApp Web and your mobile device. Remember that this version of WhatsApp depends on the cookies and local storage to maintain the active session. But, if the browser is configured to delete cookies on closing or has installed script blockersThe session may be lost or interrupted.

Also keep in mind that browser privacy policies are becoming increasingly strict, especially those focused on privacy, such as Brave, Firefox, or DuckDuckGo might interpret WhatsApp session tracking as suspicious activity.If they do, they will not hesitate to block the scripts necessary to maintain the connection, resulting in frequent session closures.

WhatsApp Web loses session on VPN networks

One final reason why WhatsApp Web might lose session is related to the use of VPNs. These networks change your IP address, whether you have them installed in your browser or on your computer. The problem is that WhatsApp is very sensitive to changes in locationand you can log out as a preventative measure.

And this is true even if the phone remains connected. In recent years, Meta has strengthened its security due to the increase in scams involving the theft of WhatsApp Web sessions. So Even the slightest inconsistency in the network can cause a forced shutdown.The same applies in work environments where teams share a dynamic IP address.

The ultimate guide to avoiding unexpected closures

What can you do if WhatsApp Web loses session even though your phone is connected? You're probably tired of scanning the QR code every few minutes. That's why we've put together... all the solutions to this problemTry them one by one until this annoying problem disappears.

First of all, Disable power saving in your browserIn Chrome or Edge, go to performance settings and add web.whatsapp.com Add it to the exceptions list. This will prevent the browser from "putting the tab to sleep" while you work on other things.

In second place, Disable the option to automatically delete cookies or cache in your browserIn Firefox, for example, you have to go to Settings – Privacy and Security and uncheck the box. Delete cookies and site data when you close FirefoxThis prevents the browser from "forgetting" that you logged into WhatsApp Web.

And if you've set your browser's privacy settings to the strictest, consider switching to the medium or standard setting. Try these settings for a while to see if the problem with WhatsApp Web disappears. It's also advisable disable any aggressive blockers that you have, since many times WhatsApp Web loses session because of it.

Finally, it comes in handy clear WhatsApp Web cache from your browser To delete corrupted temporary files that are causing errors, log in as usual. If everything goes well, this will be the last time you need to do it. Applying these solutions will allow you to get the most out of the web version of the world's most popular messaging app.