Hi Tecnobits! Ready to fix Facebook that doesn't work? Let's do it!
How to check if the problem is general or specific to your account?
- Open a web browser and go to downdetector.com
- Search 'Facebook' in the search bar
- Check the heat map to see if there are any reported issues in your area
- If there is a “spike” in reporting, the problem is likely general.
- If there are no reports, the issue could be specific to your account
How to check if there is an interruption in your Internet connection?
- Open a web browser and try to load other pages
- Check if your Internet connection is working correctly
- Restart your router or modem to reestablish the connection
- Connect another device to your network to see if they also experience problems
- If other devices have a connection, the problem may be specific to your device
How to solve cache and cookie problems in your web browser?
- In the address bar, enter 'chrome://settings/clearBrowserData'
- Select the 'Cookies and other site data' and 'Cached files and images' checkboxes.
- Select 'Since forever' as the time range
- Click 'Clear data' and wait for the process to complete
- Restart your browser and try to access Facebook again
How to check if your Facebook application is updated?
- Open the app store on your mobile device
- Search for 'Facebook' in the search bar and select the app
- If an update button is available, click on it to download the latest version
- Once updated, restart the application and check if the problem persists
How to check if Facebook is down for everyone?
- Visit the website 'isitdownrightnow.com'
- Enter 'facebook.com' in the search bar and press Enter
- Check the site status to see if Facebook is down for all users
- If it is down, the problem is likely general and needs to be fixed by Facebook
How to contact Facebook technical support?
- Open the Facebook app on your mobile device or visit the website in your browser
- Navigate to the help or support section
- Select the contact option, either by live chat, email or contact form
- Explain in detail the problem you are experiencing and provide as much information as possible
- Wait for the response from the technical support team and follow their instructions to resolve the issue
How to solve Facebook login problems?
- Try resetting your password by entering your email address or phone number associated with your account
- Follow the password reset link you'll receive in your email or text message
- Create a new strong password and use it to log in to Facebook
- If the problem persists, try deleting your browser's cache and cookies and try again.
How to solve content loading problems on Facebook?
- Clear your web browser's cache and cookies, as explained in the previous question
- Check your Internet connection to make sure it is working properly
- Try loading Facebook on another browser or device to see if the issue persists.
- Check if updates are available for your browser or the Facebook app
- If the issue remains unresolved, consider contacting Facebook support for additional assistance
How to solve photo or video viewing problems on Facebook?
- Update your web browser to the latest version available
- Check if updates are available for the Facebook app on your mobile device
- If the problem persists, clear the cache and cookies of your browser or the Facebook app
- Check your Internet connection to make sure it is working properly
- If the issue persists, contact Facebook support for additional help
Until next time! I hope you can fix Facebook not working soon. And if not, go to TecnobitsI'm sure they have the solution. Bye!
I am Sebastián Vidal, a computer engineer passionate about technology and DIY. Furthermore, I am the creator of tecnobits.com, where I share tutorials to make technology more accessible and understandable for everyone.