How do I cancel an order on Shopee?

⁣If you find yourself in the situation of ⁤needing ‍cancel an order on ShopeeDon't worry, it's a pretty simple process. Sometimes circumstances change and you may need to cancel an order you've already placed. Fortunately, Shopee offers the option to cancel orders within a specific time period. ⁤In this article we will explain to you ⁣step⁢ by ⁢step⁤ how to cancel an order on Shopee so you can do it quickly and easily.

– Step by step ⁤➡️ How to cancel an ⁣order‌ in Shopee?

How do I cancel an order on Shopee?

• Log in to your Shopee account. Go to the Shopee app or website and log in to your account using your credentials.
• Go to the “Me” section. Once you have logged into your account, look for the section called “Me” or “My account.”
• Select the "My orders" option. ⁣ Within the “Me” or “My” section, look for the option that takes you to see your placed orders.
• Find the order you want to cancel. Find the order you want to cancel and click on it to see its details.
• Press the “Cancel order” button. Once inside the order details, look for the option or button that allows you to cancel the order. It is important to do this as soon as possible, since some stores have a time limit to cancel an order.
• Select the reason for the cancellation. When canceling your order, you may be asked to indicate the reason for cancellation. Choose the option that best fits your situation.
• Confirm the cancellation. ‌Once you have selected the reason, confirm the cancellation of the order. Remember that after canceling an order, the amount paid may be refunded to your account.

Q&A

How to cancel an order on Shopee?

1. Log in to your Shopee account.
2. Go to the “My Purchase” section.
3. Select the order you want to cancel.
4. Click on "Cancel order".
5. Choose the reason why you want to cancel the order.
6. Confirm the cancellation of the order.
7. Ready! Your order will be cancelled.

Can I cancel an order on Shopee after I have paid?

1. Yes, you can cancel an order after you have paid.
2. But ‌you should make sure you do it before the seller‌ ships it.
3. Once the order has been shipped, you will no longer be able to cancel it.

What happens if I cancel an order on Shopee?

1. You will receive a full refund of the amount paid.
2. Refund processing time varies depending on the payment method used.
3. The seller will be notified of the cancellation and the reason.

How long do I have to cancel an order on Shopee?

1. You can cancel an order before the seller ships it.
2. Once the order has been shipped, you will no longer be able to cancel it.

Can I cancel an order on Shopee if the estimated delivery date has passed?

1. Yes, you can cancel an order even if the estimated delivery date has already passed..
2. If the order has not yet been marked as ‌shipped, ⁢you can cancel it.

Can I cancel an order on Shopee if the seller has already shipped it?

1. No, once the seller has sent the order, you will no longer be able to cancel it.
2. In this case, you must wait to receive the order and then opt for a return if necessary.

Can I cancel an order‌ on Shopee if payment is pending?

1. Yes, you can cancel an order if payment is pending.
2. Once you cancel the order, the payment process will also be cancelled..

What should I do if the cancel order button is not available on Shopee?

1. If the cancel order button is not available, the seller may have already shipped the order.
2. In this case, you must contact the seller directly to request cancellation.

Can I cancel an order on Shopee if the seller does not respond?

1. If the seller ⁣does not respond or ‌does not accept the cancellation, you can contact Shopee customer service.
2. The ⁤support team will help you resolve the issue ‌and take the necessary ‌actions.

Can I cancel an order on Shopee from the mobile app?

1. Yes, you can cancel an order from the Shopee mobile app.
2. The process is similar to canceling an order from the web version.