If you need to contact O2 customer service, you've come to the right place. How to contact O2 customer service? is a common question for many users, and we are here to offer you the information you need to resolve your doubts or problems. O2 makes several options available to its customers to contact its customer service team, and below we will explain the different ways in which you can communicate with them. No matter what your query, we assure you that you will find the right way to contact O2 and receive the help you need.

– Step by step ➡️ How to contact O2 customer service?

How to contact O2 customer service?

• Call customer service: You can contact O2 customer service through the phone number that you will find on the company's official website.
• Send an email: Another way to contact O2 customer service is via email. You can find the email address in the contact section of the website.
• Use online chat: You can also get support via live chat which is available on the O2 website. Simply log into your account and look for the chat option.
• Visit a physical store: If you prefer in-person service, you can go to one of the O2 physical stores, where staff will be happy to help you with any questions or problems you may have.
• Check social networks: O2 is also present on different social networks, where you can find updated information and contact customer service through direct messages or comments on posts.

Q&A

How to contact O2 customer service?

1. What is the phone number for O2 customer service?

To contact O2 customer service, you can call 1551 from your O2 phone or 900 979 456 from any other phone.

2. Can I contact O2 customer service via chat or social media?

Yes, O2 offers customer service through chat on its website or through its profiles on social networks such as Facebook and Twitter.

3. Is there an email I can write to O2 customer service?

Yes, you can email the O2 customer service team at o2clientes@telefonica.com.

4. What is the postal address for sending queries to O2 customer service?

If you prefer to send inquiries by postal mail, the address is O2 (Telefónica Móviles España S.A.U), Paseo Club Deportivo, 1 Edificio 11, 28223 Pozuelo de Alarcón, Madrid.

5. What are O2 customer service hours?

O2 customer service hours are Monday to Friday from 9:00 a.m. to 22:00 p.m. and Saturdays from 10:00 a.m. to 15:00 p.m.

6. Does O2 offer technical support through its customer service?

Yes, O2 customer service can provide technical support to resolve any issues with your service.

7. Can I carry out procedures related to my contract with O2 through customer service?

Yes, you can make arrangements such as rate changes, bill queries, and other issues related to your contract with O2 through customer service.

8. What should I have on hand before calling O2 customer service?

Before calling O2 customer service, have your phone number, ID, and any relevant information about your query or problem ready.

9. Do I have to be an O2 customer to contact their customer service?

No, you do not have to be an O2 customer to contact their customer service. You can call to make inquiries or receive information about their services.

10. Is there any customer service option in languages ​​other than Spanish?

Yes, O2 offers customer support in English for those users who prefer to communicate in that language.