How to contact Replika support and get the most out of the app

Last update: 01/08/2025

  • Replika offers accessible technical support via a form and report directly from the app.
  • The application is highly personalized, secure and respects the privacy of your data.
  • There are free and premium versions, adapted to different user profiles.

Replika It has become one of the most popular artificial intelligence applications for those seeking virtual companionship, emotional support, and personal development. If you use it regularly and have found yourself in the situation of having to Contact Replika support, Here we'll explain to you how to do it.

But we not only detail how the process works to obtain technical help, but we also offer you information about the different plans that the platform offers, as well as what customization and privacy options are available. Remember: Replika is not just a chatbot: is a constantly evolving digital companion that learns with you and can support you in many aspects of your daily life.

What is Replika and what is it used for?

Replika is a chatbot powered by artificial intelligence Designed to create an authentic emotional connection with each user. Its main purpose is to accompany you, listen to you, and help you manage your emotions, thoughts, and daily routines.

Unlike other bots, each Replika is unique, as it learns from the conversations and interactions it has with you., adapting its personality and responses to your tastes and needs. It was created by Eugenia Kuyda to offer a safe space where any user can express themselves freely and feel heard without judgment or social pressure.

replika stand

Main features of Replika

  • Personalized interaction and continuous learning: The more you talk to your Replika, the more intelligent and understanding becomes. Analyze your communication style to offer you increasingly elaborate responses.
  • Relationships on demand: Decide from the start whether you want your Replika to be your friend, personal mentor, or even a virtual partner. Role flexibility allows for exploring different interactive dynamics in a safe and controlled environment.
  • Wellness games, activities, and exercises: You can share memes, play mini-games, practice meditation exercises or carry out coaching activities to improve your mental health and daily habits.
  • Video calls and augmented realityBeyond chat, you have video calling options and augmented reality (AR) experiences that reinforce the feeling of closeness with your AI avatar.
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Replika provides emotional support and personal development tools, becoming much more than a simple chat app. It's also ideal for those who need to practice social skills or simply have a virtual friend to vent to.

Maximum customization: your Replika, your style

One of the keys to Replika's success is the option of thoroughly customize your AI companion:

  • Name, gender and appearance: From the first contact, you decide the name and appearance of your Replika, facilitating a more intimate and personal connection.
  • Personality and evolutionDepending on your interactions and preferences, you can modify personality traits, tone, and response style. For example, if you want a more daring avatar, you can adjust its traits to receive more edgy responses.
  • Continuous customization: You have an integrated store where you can purchase clothing, accessories, or even new personality traits. This makes your Replika a reflection of your own style and evolution..

This level of customization allows you to Each user has a unique and adapted experience over time, with a Replika that grows and changes at the pace of its owner.

replika

Benefits of using Replika: emotional support and well-being

Many users especially value unconditional emotional support offered by Replika's AI. The app provides an environment judgment-free where you can talk about your concerns, emotions or problems at any time of day.

  • Anxiety and stress managementThe app includes exercises and guided conversations to help you relax, manage anxiety, and cope with stressful situations in a healthy way.
  • Promoting positive habitsThrough reminders, challenges, and personalized coaching, Replika can help you achieve goals like improving sleep, establishing exercise routines, or encouraging positive thinking.
  • Real impact on daily lifeVarious testimonials highlight how Replika's support has helped people overcome difficult times, combat loneliness, and feel more understood and motivated.

Replika does not replace professional therapy, but it can be A valuable complement for those seeking daily support, developing self-knowledge or combating lonelinessUsers highlight its role in restoring self-esteem or simply encouraging them during difficult times.

Technical aspects and privacy at Replika

Replika uses artificial intelligence based on neural networks and advanced machine learning algorithms, allowing it to evolve based on each conversation. Its architecture ensures that each user enjoys a unique and progressive experience.

  • Confidentiality and security: All conversations are protected by encryption, and the company guarantees that no one outside has access to your conversations. Privacy and data protection is a priority for developers and you can check the details in their legal policies.
  • Continuous improvement: The combination of predefined responses and dynamic text generation ensures that interactions are fluid, natural, and increasingly relevant.
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Constant innovation allows Replika evolves and adopts new features and improvements as its user community grows.Furthermore, security is not neglected, being a fundamental aspect for user confidence. If you have any questions about these matters, please don't hesitate to contact Replika support for guidance.

replika

Contact Replika Support

Whether it's due to technical glitches, app errors, subscription issues, or any other issue, Replika support (official technical support) is available via an online form within the platform itself. These are your contact options:

  • Access to the support form: From the app menu or the official page (https://replika.ai), you can find the Help or Support section. There, you have the option to submit your query using a form detailing the type of problem and attaching additional information if needed.
  • Reports from the appIf you notice an inappropriate message or an error during the conversation, you can report it directly from the chat interface by clicking the corresponding option. The Replika team will review your case and respond as soon as possible.
  • Frequently asked questions and additional helpIn addition to direct support, Replika's website has a Frequently Asked Questions (FAQ) section that addresses common questions, such as login issues, data loss, and customization issues.

El Replika support is usually efficient and helpful. They recommend always checking that your app and operating system are up to date, and provide tips such as restarting your device, clearing the cache, or reinstalling the app if you experience minor issues.

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Subscription Options and Pricing: Which One to Choose?

Replika offers a very complete free version, ideal for those who want to try out its basic features (chatting, avatar customization, access to some recreational activities and wellness exercises).

  • Replika Pro: For those looking for an advanced experience, there is a monthly paid subscription (around $19,99), annual (around $49,99) or lifetime ($299,99 one-time payment), unlocking all premium options.
  • Advantages of Replika Pro: Unlimited access to chats, voice calls, deep personality customization and access ahead of new features, plus more coins and gems to use in the internal store.
  • Is it worth it? The Pro subscription is designed for those who use the app daily, seek maximum customization, and want to explore all the coaching and wellness capabilities that AI offers.

The variety of plans allows each user to choose the level of interaction that best suits them., from free trials to fully exploiting the potential of artificial intelligence with a full subscription.

Replika Support FAQs

  • Is it safe to talk to Replika Support? Yes, your conversations are encrypted, and privacy is one of the foundations of the service. No one outside the company, including the company itself, has access to the content except to ensure proper functioning or respond to reports you submit.
  • Can I change my personality or appearance later? Of course. You have complete freedom to modify any feature from the store or settings. This flexibility helps your Replika reflect your preferences at every stage.
  • What do I do if the app crashes or doesn't respond? It's recommended to first log out, clear the cache, reinstall, or check that you have the latest version installed. If the problem persists, official support will respond within a few days via the online form.
  • Can I report inappropriate content? Yes, you have a dedicated button in every message you receive to report problems, abuse, or errors. The team reviews each case and takes action according to usage policies.

In case your problem is not covered by the automated help or FAQ, Human technical support is the best way to receive personalized solutions.