In today's digital world, it is crucial for companies to collect information about their customer satisfaction so they can constantly improve their products and services. A simple way to do this is by creating a satisfaction survey form on Google Forms. This article will guide you through the process of creating a satisfaction survey form in Google Forms, so you can get the feedback you need to grow your business. You don't need to be a technology expert to be able to carry out this process, so read on and start collecting that valuable information!
– Step by step ➡️ How to create a satisfaction survey form in Google Forms?
- How to create a satisfaction survey form in Google Forms?
1. Access Google Forms: Open your browser and go to Google Drive. In the top right corner, click “New” and select “More” to find the Google Forms option.
2. Choose a satisfaction survey template: Once in Google Forms, choose the option to create a new blank form or choose a pre-designed satisfaction survey template.
3. Edit the questions: Customize the form according to your needs. You can change the title, add new questions, and select the type of answer you want (multiple choice, short answers, checkboxes, etc.).
4 Add the satisfaction scale: To measure satisfaction, it is helpful to include a rating scale from 1 to 5 or 1 to 10. You can customize the scale values depending on what you want to measure.
5. Includes open questions: In addition to the satisfaction scales, consider adding open-ended questions so that respondents can express their opinions in more detail.
6. Customize the design: Google Forms allows you to change the color, font, and background image. Customize the design to match your brand or survey theme.
7. Configure sending and response options: Decide who can see and respond to the survey. You can configure privacy options and schedule start and end dates for the survey.
8. Submit the survey: Once you're happy with the form, share it with your clients or employees via a link, email, or social media.
With these simple steps, you'll be on your way to creating a satisfaction survey form in Google Forms that will allow you to collect valuable feedback from your customers or employees.
Q&A
1. What is Google Forms?
Google Forms is a free tool from Google that makes it easy to create and share online forms to collect information.
2. How to access Google Forms?
To access Google Forms, simply sign in to your Google account and then access the Google Forms app from the Google Apps drop-down menu.
3. How to create a new form in Google Forms?
1. Log in in your Google account.
2. Open Google Forms.
3. Click the “+” button to create a new form.
4. How to add satisfaction questions to a form in Google Forms?
1. Opens your form in Google Forms.
2. Click the »Questions» button.
3. Select the type of satisfaction question you want to add.
5. How to customize response options in Google Forms?
1. Aggregate a question to your form.
2. Click on the question to see the answer options.
3. Customize the answer options according to your needs.
6. How to share a satisfaction survey form on Google Forms?
1. Click on the submit button in the top right corner.
2. Select options for how you want to share your form (email, link, social media, etc.).
3. Copy the link or enter the emails of the people you want to share the form with.
7. How to see the responses to a survey form in Google Forms?
1. Opens your form in Google Forms.
2. Click on the “Responses” button.
3. You will see a summary of the responses and will be able to access the details of each one.
8. How to export data from a survey form in Google Forms?
1. Opens your form in Google Forms.
2. Click the “Responses” button.
3. In the upper right corner, select the “Create” spreadsheet option.
9. How to obtain analysis and statistics of a form in Google Forms?
1. Opens your form in Google Forms.
2. Go to the “Answers” section.
3. Google Forms will provide you with a summary of the responses, including graphs and automatic statistics.
10. How to customize the design and appearance of a form in Google Forms?
1. Opens your form in Google Forms.
2. Click the “Theme” button in the top right corner.
3. Select a pre-designed theme or customize the color and background image of your form.
I am Sebastián Vidal, a computer engineer passionate about technology and DIY. Furthermore, I am the creator of tecnobits.com, where I share tutorials to make technology more accessible and understandable for everyone.