How to pay for Uber with cash: a detailed and practical guide

How to pay for an Uber with cash? Have you ever wondered if it's possible to pay for a ride like this? Although many associate Uber with bank cards or digital payments, the platform has evolved to adapt to all types of users, including those who, for convenience or preference, want to pay with tickets after their ride.

Cash payments on Uber are becoming increasingly common in several countries and cities. Its implementation was developed with an eye toward those who don't always have access to electronic payment methods, as well as regions where cash remains the primary means of payment. Traveling without relying on banking technology is now possible and so simple that you can do it from your mobile phone in a matter of minutes. Here, we'll tell you everything you need to know: from the requirements to how to activate it step by step and answering all your questions, so that traveling remains easy and safe.

Why does Uber allow cash payments?

Initially, Uber only accepted electronic payments, but the reality in many countries demanded more inclusive alternatives. In countries where cash is prevalent, the company found that many people were excluded from the service. For example, in India—where the cash option debuted—80% of trips are traditionally paid for with bills, a trend also seen in several regions of Latin America and Europe.

Allowing this option has become key to opening the service to a wider audience. Thus, Uber launched the cash payment method in select cities after successful pilot tests. The process has been gradual and is adapted according to the country and local regulations, meaning it is not available everywhere, but the trend is for it to reach more regions over time.

In which countries and cities can you pay with cash on Uber?

Not all cities or countries offer cash payment options. Uber enables this option based on regulations, service safety, and user demand. This feature is commonly found in many cities in Mexico, Colombia, India, Brazil, and Argentina, as well as in specific areas of Spain outside of major cities, and in other countries where cash is commonly used.

To check if it's available in your city, simply log into the app and check the "Wallet" section. If the "Cash" option appears as a payment method, you're ready to start using it. Keep in mind that this feature may appear or disappear depending on your location or if Uber makes changes to its local policies.

Requirements to pay for your Uber in cash

To activate the cash payment option on Uber, you need to meet certain basic requirements:

• Reside in a city or country where the option is available. It's not enough to simply travel occasionally; the option is activated based on your usual location.
• Have a verified account. This involves uploading an ID (such as an ID card, passport, or driver's license) so Uber can confirm your identity and ensure the safety of both drivers and passengers.
• Keep the Uber app updated. Often, the option to pay in cash only appears after installing the latest version of the app. Check Google Play or the App Store to make sure you have the latest version.
• You have correctly followed the steps to add “Cash” as a payment method. Once you've added the option to your account, you can select it before requesting your ride.

Steps to activate and use cash payments on Uber

The process for starting to pay for your trips in cash is quick and doesn't differ much from the usual process for paying by card. Here we leave it detailed so you don't have any doubts:

1. Open the Uber app and access the main menu (usually the icon with three horizontal lines in the top corner).
2. Look for the “Payment” or “Wallet” section. Here you'll see all the payment methods available in your account.
3. Click on 'Add payment method'. From the options that appear, select “Cash.”
4. Please verify your identity if this is your first time using this option. Uber will ask you to upload a photo of an official document to prevent fraud and improve security.
5. Confirm that “Cash” is saved as a payment option.
6. Before requesting a ride, please check that the payment option selected is “Cash.” If you have more than one method saved, be sure to choose the appropriate one before proceeding.

And that's it! When you finish your ride, pay the fare directly to the driver in cash.

How does cash payment work during travel?

When you request your Uber with the cash payment option, the app displays a badge so the driver knows in advance how you will pay. This information appears both in the trip offer and in the driver app summary.

At the end of the trip, hand the cash amount to the driver. Ideally, you should bring the exact amount of money you need to avoid complications with the exchange rate, especially if the service is still being adapted in your city.

The driver records the payment received in his app. This ensures that Uber's system records the transaction correctly and that, in the event of any discrepancies or issues, the platform can handle them appropriately.

Uber automatically deducts its service fee from the driver's weekly balance. This means that both you as a passenger and the driver don't have to worry about additional calculations; Uber handles everything internally.

Advantages and considerations of paying for Uber in cash

Paying for Uber in cash has many benefits for riders and drivers, but there are also some recommendations to keep in mind.

• Increased accessibility: People without a card or bank account can use Uber without any problems.
• Comfort: Ideal for those who prefer to better control their daily expenses with bills.
• No technological worries: Useful when you have internet problems, expired or blocked cards.
• Confirm availability: Remember to check if the feature is still active in your area before requesting a ride.
• Always carry the exact change: Until the service is more established, avoid paying with large bills to avoid complicating the driver's situation.

Frequently Asked Questions About Cash Payment

What happens if the driver doesn't have change?
It is advisable to carry the money as tight as possibleIf you don't have enough change, you can agree on an amicable solution, but the app generally recommends avoiding these situations to speed up service.

Is the cost of the trip the same as if you pay by card?
The price is identical and calculated by the app before accepting the trip, no hidden charges for choosing cash.

Can I combine cash payments with a discount code?
Discounts and promotions apply exactly the same. regardless of the payment method. If you have an active coupon, it will be automatically deducted from the total cash payment.

Can you choose to pay cash every time you order an Uber?
Yes, you can choose “Cash” whenever available, even if you have other payment methods saved.Just make sure you select it before requesting the ride.

Safety tips when paying for Uber in cash

Safety is a priority for both Uber and its users. Some basic tips:

• Never give more money than necessary.
• Always check that the driver is the right fit for the ride you requested through the app.
• Remember that your journey is digitally recorded, even if you pay with bills.
• If you encounter any issues with your payment, please use Uber support in the app to report the incident.

How does the driver view cash payments?

For drivers, receiving cash payments is just as easy as it is for passengers. You just have to:

• Tap the “Collect Payment” option at the end of the tour.
• Record the amount received from the user in the app.
• Uber automatically adjusts the commission from your balance.
• The weekly summary reflects all payments (cash and electronic) for better financial control.

This system promotes transparency and simplifies management, both for professionals and those who use Uber occasionally.

What to do if the cash option doesn't appear in Uber?

There are situations where the option to pay in cash may be temporarily missing or unavailable. If this happens to you, try these steps:

• Update the app to the latest version.
• Make sure your location and account match a city that allows cash.
• Contact Uber support for specific questions about your case.

If you're traveling to a new city, the option may be activated automatically if it's available there. Otherwise, you may have to wait until Uber expands the service. If all of the above doesn't convince you, you can always try other apps, and we'll compare them in this article. Uber or Cabify? 

As you see, cash payment in Uber increases accessibility and convenience for many users, allowing more people to enjoy the service without relying on digital methods. By following the steps and recommendations, you can stay safe and take advantage of this option when it's available in your area. We hope you now know how to pay for an Uber with cash.