Introduction
In the world In commerce, it is very common to hear the terms "product" and "service." Both are offers made to consumers, but there is a big difference between them. Although both have the objective of satisfying a customer need, they can be clearly distinguished by their nature and the ways in which they are provided.
Products
Un product It can be defined as a tangible good that is produced to satisfy a consumer need or desire. It is something that you can touch, look at, try, etc. Examples of products can be food, clothing, appliances, among others. The products are manufactured in a standard way and distributed in large quantities through different sales channels.
Types of products
- Durable product: one that has a long useful life and is used for a long period of time, such as automobiles or furniture.
- Non-durable product: that which is consumed in a short time, such as food or personal hygiene products.
- Convenience product: one that is purchased frequently and quickly, such as soft drinks or snacks.
- Specialized product: one that is designed for a specific audience, such as beauty products for sensitive skin or pet care products.
Services
Un service, on the other hand, is an intangible offering that is provided to a customer to satisfy a need or want. Services are usually related to the experience, skills or knowledge of the people who provide them. Examples of services may be transportation services, financial services, medical services, among others.
Types of services
- Personal services: services intended to satisfy the client's personal needs, such as beauty, hairdressing or spa services.
- Professional services: services provided by experts in a certain area, such as legal services or accounting services.
- Technical services: services related to the repair or maintenance of products, such as automobile repair services or appliance repair.
- Financial services: services related to money management, such as banking, insurance or investment services.
Differences between products and services
The essential difference between products and services is the nature and way in which they are provided. Products are tangible and are sold in large quantities through different sales channels, while services are intangible and are provided through the experience, skills or knowledge of the people who provide them.
Products are manufactured and distributed in a standard manner, while services are customized according to customer needs. Furthermore, products have a certain useful life, while services are provided at the time the customer needs them.
In summary, the choice between products and services will depend on the specific need of the client. If you are looking for something tangible and concrete, you should choose a product, while if you need a personalized solution adapted to your needs, you should choose a service.
I am Sebastián Vidal, a computer engineer passionate about technology and DIY. Furthermore, I am the creator of tecnobits.com, where I share tutorials to make technology more accessible and understandable for everyone.