Error 0x0000007E in Windows: Causes and Solutions

Last update: 04/04/2025

  • Error 0x0000007E is usually linked to hardware failures or incompatible drivers.
  • It may appear during startup, after updates, or when connecting to shared printers.
  • There are multiple solutions: from freeing up disk space to updating BIOS and drivers.
  • Tools like chkdsk, regedit, and specialized software allow you to repair errors without reinstalling Windows.
(SYSTEM_THREAD_EXCEPTION_NOT_HANDLED)

El error 0x0000007E In Windows, this is one of the most feared errors by users. When it appears, it's accompanied by a blue screen that reads:  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. It can occur in almost any version of the operating system.

This error code is usually related to file system problems, incompatible drivers, outdated BIOS, or even hardware failure. It can be annoying and sometimes more serious than it seems. However, there are methods to completely fix it without having to format your computer or lose data.

What exactly does error 0x0000007E mean?

The error identified as 0x0000007E in Windows refers to a specific type of system error that occurs When a Windows kernel thread throws an exception that cannot be handled properly. In simpler terms, Windows tries to run a task, but something goes terribly wrong, and the system, rather than continuing and jeopardizing stability, stops everything to prevent further damage.

This message is usually accompanied by a automatic computer restart or freezes during the operating system boot process. It can also appear after installing a new driver, updating Windows, or connecting external devices such as printers, graphics cards, or hard drives. For more details on this topic, you can check out this article about blue screen errors.

error 0x0000007E in Windows

Common causes of error 0x0000007E

There are many possible sources of this error. The most common are:

  • Outdated or incompatible BIOS with certain hardware installed on the computer.
  • Damaged, incompatible, or improperly installed drivers. This can happen, for example, when installing the wrong printer driver.
  • Hard drive with errors or bad sectors that make it difficult to read and write system data.
  • Errors in the Windows registry which can lead to erratic system behavior.
  • Insufficient disk space on the partition where Windows is installed, causing failures during boot or general operation.
  • Malware that corrupts system files or causes conflicts in internal Windows processes.
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The 0x0000007E error in Windows can also arise indirectly due to more specific issues depending on the environment. For example, when sharing printers between multiple computers on a network, this error has been detected on client systems when attempting to connect to shared printers without the proper drivers.

When error 0x0000007E appears

This error can appear randomly or be related to a specific user action. Some of the most common times it is triggered are:

  • After modifying the registry, if the process has been executed without the appropriate knowledge.
  • During operating system startup, especially after installing driver or system updates.
  • In the middle of using the equipment, especially when intensive use of graphics or processor resources is made.
  • After connecting a new peripheral such as a printer, graphics card, or external hard drive.

In some cases, it can even produce a infinite loop in which the system continually reboots without allowing the user to access the Windows desktop.

error 0x0000007E in Windows

How to fix error 0x0000007E in Windows

Let's review all the existing ways to fix error code 0x0000007E depending on the computer's situation. We'll divide the solutions by level: from the most basic to the most in-depth techniques that may require a certain level of knowledge. Always remember to create a Backup before applying major changes to your system.

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1. Run the CHKDSK command to check the hard drive

If you suspect the source of the error may be on the hard drive, the first option to consider is CHKDSK:

  1. Click the Start menu and type "cmd." Then right-click "Command Prompt" and select "Run as administrator."
  2. In the terminal, type the following and press Enter:
    chkdsk /f /r
  3. Confirm that you want to run this scan after a system reboot by typing “Y”.
  4. Restart your computer and let the full disk scan run.

This process will search for errors in sectors and correct them if possible.

2. Edit the Registry (Regedit) to modify specific keys

In some circumstances, especially if the Intelppm driver is involved, modifying the registry may solve the problem. Do it like this:

  1. Start Windows in Safe Mode (press F8 or use a bootable USB if you can't boot normally).
  2. Press Windows key + R, type regedit and hit Enter.
  3. Navigate to:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Intelppm
  4. Double-click the “Start” key and change its value to 4.
  5. Close the registry editor and reboot the machine.

This disables Intel processor power management, which can cause conflicts on some systems.

3. Disable Kernel Mode in IIS (Internet Information Services)

If your machine acts as a web server with IIS and you use Kerberos authentication With a domain account, this option can cause a blue screen if you set it incorrectly. To avoid this, do the following:

  1. Open the file ApplicationHost.config located in C:\Windows\System32\inetsrv\config.
  2. Look for this line:
    <windowsAuthentication enabled="true" useKernelMode="true" useAppPoolCredentials="true"/>
  3. Change the value of useKernelMode a false.

Another option is to do this from the IIS Manager, by unchecking the “Enable Kernel Mode Authentication” option.

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4. Update the system BIOS

An outdated BIOS can prevent proper communication between the hardware and the operating system. Follow these steps to update it:

  1. Press Windows + R and type msinfo32 to view the current BIOS version.
  2. Go to your motherboard manufacturer's website and find the latest version available.
  3. Download the updated file and follow the manufacturer's instructions for installation.

5. Free up space on your hard drive

A system with little free space can generate errors of this type. To free up space, you can do the following:

  1. Go to Home.
  2. Then go to Run and type cleanmgr.
  3. Select C: drive and mark all junk items to delete.
  4. You can also access folders like %temp% y prefetch to delete temporary files manually.

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What to do if the error occurs when connecting a printer?

Error 0x0000007E in Windows does not always appear as a blue screen. Sometimes, appears when trying to connect a shared network printer, displaying this message: “Windows cannot connect to the printer. Error 0x0000007e.” Here are the steps to fix it:

  • Reinstall the printer driver: Download the latest version from the manufacturer's website.
  • Remove corrupted keys in the registry: enters regedit and access HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\, delete the key BIDI in the section CopyFiles.
  • Try connecting the printer from another computer to isolate the problem. This is similar to what you would do to fix other errors, such as Kernel Power error 41.

Error 0x0000007e in Windows may seem confusing at first, but with proper diagnosis and applying the right solutions, it is totally solvable. If you have the necessary tools, basic Windows knowledge, or can follow step-by-step instructions, you can reset your computer without formatting or losing your most important files.