Fortnite lost V-Bucks and items due to a refund glitch: Epic returns items and launches exact coin purchasing

The game's economy is back in the spotlight: many players detected strange movements with their turkeys and cosmetics, while Epic detailed a bug with refunds and was preparing changes to in-game purchases.

Between returns management and a new payment method, the company has explained what has happened with the turkeys in fortnite and what short-term measures are in place to ensure that no one has to carry more balance than necessary for a single item.

Refund Ruling: What Happened to the V-Bucks?

Epic confirmed on social media that, among December 2024 and July 2025, an error occurred in the refund system that affected several platforms and was most strongly felt in Xboxlarvae, nymphs, and adults, so many had to request a refund.

The problem allowed that when requesting a refund of the real money, The V-Bucks will not be discounted correctly and the items purchased with those coins remained in the account, generating negative balances and clearly anomalous situations.

While most users used the system in good faith, some accounts abused making numerous purchases and mass refunds; there were even those who set up shops to accept external payments and give away items purchased with refunded V-Bucks, something contrary to the Terms of Service.

To mitigate the damage, they began to withdraw cosmetics and V-Bucks in accounts with negative balances, which caused confusion: many players saw items disappear without yet understanding the extent of the glitch.

Which accounts recover items and which don't

The company has clarified that the system was too broad and that it is already distinguishing between ordinary refunds and cases of exploitation of the error, a process that will take several days.

According to Epic, They will restore the recalled items to those who have made fewer than 7 refunds since December 2024, since they are part of normal use of the system.

By contrast, For accounts with 7 or more refunds in that period, the removed items and V-Bucks will remain removed.; the withdrawal of is also maintained gifts from players who reached that threshold.

If your inventory has been affected, it is a good idea to review the Shopping history and game refunds: this way you can check if you meet the criteria for auto restore or if the revocation is upheld.

Buying V-Bucks for the exact amount: date, platforms, and changes

Epic has announced that the On October 14, the option to purchase “exact amounts” of coins will arrive in Fortnite, as well as Rocket League. y Fall Guys, avoiding having to recharge larger packages just to complete a one-time purchase.

The feature will be available in PC, consoles of Nintendo y Xbox, a Android, iPhone y iPad, in addition to the Fortnite web store; in PlayStation It will not be active at first, although the company is working to expand it later.

A practical example: if an item costs 1.000 V-Bucks and your balance is 600, you can add only 400 V-Bucks to complete the purchase, without having to buy a large pack that leaves you with excess.

The October 10 Balances will be rounded up to the nearest 50 in Fortnite and Rocket League, and 100 in Fall Guys., preparing the ground for the exact recharge.

They will continue to exist volume advantages in large packs (better conversion per euro), but those looking for precision can opt for the exact refill for a specific item.

What you can do if you are missing V-Bucks or cosmetics

If you have noticed any loss of items or V-Bucks in the last few days, Check if you made real money refunds during the affected period.This will help you understand whether your case is subject to automatic recovery or permanent revocation.

Check your mail and game notifications, where Epic is reporting restorations in progress; the adjustment is not immediate and It may take several days to complete for all accounts..

Avoid purchasing items through third parties or unofficial stores, as gifts linked to accounts with massive refunds may be withdrawn and expose you to action for violating the terms of service.

For the new exact purchase feature, note down the cost of your target in the store and add only the essential amount on launch day; this way you will minimize residual balances and unplanned purchases.

With these changes, Epic is trying to close the gap that caused the refund bug while also adjusting the payment experience to be more seamless. more transparent and less frictional for the community.