- The .HEIC format offers superior quality and smaller size but is not fully compatible with stock Windows.
- Installing official Microsoft extensions or using free tools allows you to open or convert HEIC without any problems.
- There are alternatives to convert to JPEG quickly, even for large quantities of photos, without losing quality.
Many users encounter the Dilemma of not being able to open files with the .HEIC extension in Windows 11, especially those who use iPhone or iPad and transfer their photos to the computer. This problem It's very common, since Windows does not natively recognize this format, making viewing or editing these images a real headache.
If you have a folder full of .HEIC photos and you can't see them, don't panic! There are simple, fast and free solutions to open or convert these images directly on your Windows 11 PC, and here I explain everything you need to know to work comfortably with them: from installing official extensions, using alternative programs, and options to transform your photos into more universal formats like JPEG.
What are .HEIC files and why don't they open in Windows?

To begin with, it is important to understand What is a HEIC file?. This is the High Efficiency Image Format, a compression technology that delivers high-quality images taking up much less space than traditional JPEG or PNG. This format is the default in Apple devices since iOS 11, so if you take photos with your iPhone, chances are your images have adopted this extension.
The main advantage of the HEIC format It allows you to save a huge amount of photos without overloading your storage. It's also based on the HEVC (High Efficiency Video Coding) codec, which is also used for video compression, further optimizing quality relative to the final file size. However, Windows 10 and Windows 11 They do not come with standard support, so when you try to open them, an error message appears or they simply do not display correctly.
Install official Microsoft Store extensions

The simplest and most direct way for Windows 11 opens HEIC files is to install the official extension that Microsoft offers in its app store. This process is completely safe, free, and will only take a few minutes.
- Open the Microsoft Store from the start menu.
- Seeks "HEIF Image Extensions”. It is the extension that adds support for HEIC images.
- Click on Get (Get the app in the Store). Installation is automatic and requires no additional configuration.
Once installed, your computer will automatically recognize HEIC photos. You can open them with the Photos app and you'll see thumbnails in the file browser itself, just like any traditional JPEG or PNG.
If you also want to play videos encoded in HEVC (the same standard, but for video), you need to install the “HEVC Video Extensions”. This one, unlike the previous one, has a small symbolic cost (usually less than €1). It's not essential for opening photos, but it is for videos recorded with Apple devices or other modern cameras.
- Search HEVC Video Extensions in the shop.
- Purchase and download the extension, follow the instructions, and it will be activated on your system.
With these two extensions you will be able, in most cases, Open and view HEIC and HEVC files natively on Windows 11 and Windows 10.
Free alternatives: Use VLC to open HEIC and HEVC files
If you prefer not to rely on paid extensions or want an alternative solution, VLC Media Player is an excellent choice. This free and open source player allows view both HEIC images and HEVC videos on your computer without having to pay anything or go through the Microsoft Store.
- Download VLC from its official website.
- Install the program by following the on-screen steps.
- Right click on the HEIC or HEVC file you can't open, select To open with and choose VLC.
In most cases, VLC will play the file immediatelyIf it ever asks you to install additional codecs, you can accept it without any problems. This way, you'll have a universal viewer for both images and videos in all modern formats.
Convert HEIC files to JPEG in Windows 11

You may prefer to not only open the images, but also convert them to a more classic format as JPEGs, especially if you need to share or edit them with older programs. There are two recommended methods, both of which are easy to implement.
1. Use the Photos app to convert one at a time
Application Photos Windows allows you to export HEIC images to JPEG, although the process is manual and only allows you to do so image by image. Simply open the HEIC image, select Save as and choose JPEG as the destination format. This can be useful for a few photos, but it's tedious if you're working with large quantities.
2. Batch Convert with CopyTrans HEIC
If you need to transform many photos at once, CopyTrans HEIC for Windows is the best alternative. This free program allows you to quickly convert dozens or hundreds of .HEIC images to JPEG with a simple right click. You can check out our tutorial for Convert HEIC photos to JPEG on Windows.
- Download CopyTrans HEIC from its official website.
- Install the application like any other program (following the wizard).
- Right click on any HEIC file and choose Convert to JPEG with CopyTrans.
The conversion is instantaneous, and the new JPEG files will appear in the same folder as the originals, with excellent quality and without losing relevant metadata.
Professional converters and online alternatives
In addition to the previous options, there are professional tools like Wondershare MobileTrans, which incorporate a free HEIC to JPG converter in their most recent versions. These solutions allow, for example, to convert more than 100 images into batch modeThey are ideal for photographers or those who receive a lot of photos from Apple devices.
- Install the program and access the HEIC conversion function.
- Drag your images or click on Add files.
- Select the JPEG format and output folder.
- press Convert and wait for the process to finish.
This method is especially useful in Windows 7 or 8, as these versions of the operating system don't support the HEIC extension at all. Some websites also allow online conversion, but they often have size limits and lower privacy guarantees compared to local solutions.
FAQs and common errors when opening HEIC files in Windows

Why does my PC still not open HEIC files? If you still have problems after installing the extension or programs, check:
- That your Windows is updated to the latest version available.
- That you have installed the correct extension from the Microsoft Store (not a third-party app of the same name).
- That the file is not damaged or incomplete (try opening it on another device or converting it online to verify).
Can I open HEIC files in my version of Windows 7 or Windows 8? Natively, no. The only viable solution is to convert those files to JPEG or use external applications like MobileTrans or CopyTrans. HEIF extensions from the Microsoft Store are only available from Windows 10 onwards.
Will my photos lose quality when converted to JPEG? Good conversion applications, such as CopyTrans or those integrated into MobileTrans, maintain a level of very high qualityHowever, there is always a slight compression when converting from HEIC to JPEG, although it is rarely noticeable to the average user.
Advantages and disadvantages of the HEIC format in the Windows environment
HEIC It's an extraordinary format in terms of compression and quality, although its integration into Windows is still limited compared to traditional formats. Its main advantages are:
- Very high image quality with less weight, allowing you to save more photos in the same space.
- Full compatibility with Apple devices, iPhone and iPad adopt this format by default.
For this reason, many users still prefer the classic JPEG for sharing or editing, since it offers a universal compatibility that the HEIC does not always guarantee.
Recommendations for working with .HEIC files in Windows 11
For those who transfer photos from mobile to PC, it is recommended:
- Always have the HEIF and HEVC extensions installed (although the latter is paid if you work with video).
- Use CopyTrans HEIC to convert images to JPEG easily and quickly.
- Consider alternatives like MobileTrans for handling large volumes or on older versions of Windows.
- Always update Windows for the best support of modern formats.
If you receive a HEIC photo and can't view it on your PC, remember that there are multiple solutions, many of them free and easy to implement. From installing official extensions to using a simple converter, you'll be able to access your photos without complications and in high quality.
I am a technology enthusiast who has turned his "geek" interests into a profession. I have spent more than 10 years of my life using cutting-edge technology and tinkering with all kinds of programs out of pure curiosity. Now I have specialized in computer technology and video games. This is because for more than 5 years I have been writing for various websites on technology and video games, creating articles that seek to give you the information you need in a language that is understandable to everyone.
If you have any questions, my knowledge ranges from everything related to the Windows operating system as well as Android for mobile phones. And my commitment is to you, I am always willing to spend a few minutes and help you resolve any questions you may have in this internet world.