If you have trouble unlock the keyboard of your Asus Zenbook, don't worry, you are in the right place. Sometimes a laptop keyboard can get stuck due to different reasons such as a software error or some accidental configuration. Fortunately, there are several easy ways to solve this problem and we will show you how to do it. In this article, you will learn how to unlock the keyboard of an Asus Zenbook step by step, so that you can use it again without any inconvenience.
– Step by step ➡️ How to unlock the keyboard of an Asus Zenbook?
- Step 1: Check that the keyboard is not physically blocked by pressing the keys to make sure it is not sticky or stuck.
- Step 2: If the keyboard appears to be physically fine, restart your Asus Zenbook to see if this resolves the issue.
- Step 3: If the reset doesn't work, check if there are any software updates available for the keyboard on the Asus support page.
- Step 4: If updates don't fix the issue, try uninstalling and then reinstalling the keyboard driver in Device Manager.
- Step 5: If the problem persists, try restarting the keyboard service through the Control Panel in the Administrative Tools section.
- Step 6: If none of the above steps work, there may be a hardware problem. In this case, contact Asus technical support for help.
Q&A
FAQ: How to unlock the keyboard of an Asus Zenbook
1. Why does my Asus Zenbook keyboard lock?
It is common for the keyboard of an Asus Zenbook to lock for different reasons, such as activating the keyboard lock feature or problems with the keyboard driver.
2. How can I unlock the keyboard of my Asus Zenbook if it is locked?
- Press Fn + F10 at the same time to deactivate the key lock.
- Restart your computer to reset the keyboard.
- Check if the keyboard driver is updated.
3. What should I do if the keyboard is not responding on my Asus Zenbook?
Before trying to unlock the keyboard, it is important to check if the problem is software or hardware.
4. How can I check if the keyboard problem is software or hardware?
- Connect an external keyboard to the Asus Zenbook to check if it works correctly.
- If the external keyboard works, the problem is likely with the internal keyboard.
- If the external keyboard also has problems, it may be a software or keyboard driver fault.
5. What are the steps to reset the keyboard driver on an Asus Zenbook?
- Press Win + X and select “Device Manager”.
- Find the "Keyboards" section and right click on the keyboard of your Asus Zenbook.
- Select “Uninstall Device” and restart your computer to have the driver reinstalled.
6. Can keyboard lock be caused by malware on my Asus Zenbook?
Yes, malware or viruses can interfere with the operation of the keyboard and cause it to crash.
7. How can I remove the malware that is causing the keyboard lock?
- Perform a full system scan with updated antivirus software.
- Removes any malware or viruses detected during the scan.
- Consider resetting your system to a previous version if problems persist.
8. Is it possible to disable the keyboard lock function on an Asus Zenbook?
Yes, the key lock feature can be disabled to prevent accidental locking.
9. Where can I find the settings to disable the keyboard lock feature on my Asus Zenbook?
- Look for keyboard settings in the control panel or settings app.
- Look for the “Keyboard Lock” option and disable it if it is activated.
10. When should I consider taking my Asus Zenbook for service?
If you have tried all the previous solutions and the keyboard still does not work correctly, it is advisable to take the computer to a specialized technical service.
I am Sebastián Vidal, a computer engineer passionate about technology and DIY. Furthermore, I am the creator of tecnobits.com, where I share tutorials to make technology more accessible and understandable for everyone.