How to fix the Roblox “You don’t have permission to use this app” error

Last update: 04/02/2025

roblox error

Roblox It is a very popular online platform that usually works well. But sometimes there are failures that force us to look for solutions. In this article we are going to address one of the most common ones: How to fix the Roblox “You don’t have permissions to use this app” error.

This message appears sometimes when trying to access a certain game or feature of the platform. Why? The most common reason is that It is Roblox itself that limits access to certain content for the most diverse reasons: problems in the user account, security settings, connection failures... Below we explore the solutions that we can apply.

Check account settings

An Incorrect account settings It is one of the most frequent reasons that can lead to the error "You do not have permission to use this app." Most often, this is age or privacy restrictions, since Roblox applies specific policies to accounts of minors, blocking access to some of its content.

The way to proceed is to check the account settings by making some adjustments. The steps to follow are these:

  1. To begin with, we started session in our Roblox account from the app or the official website.
  2. Then we click on the icon setting, which is located in the upper right corner of the screen.
  3. Then we will "Account settings".
  4. There we select the option "Privacy".
  5. Within this section we must Check if content or communication restrictions are activated.
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Users under 18 years have limited options regarding sending messages, as well as available games and applications. Certain categories will logically be blocked. In many cases, they apply parental restrictions in the account so that an adult can manage the account of a child or minor.

Update the app

roblox app

If the account is in order and, despite this, the error "You do not have permissions to use this application" continues to appear, perhaps what happens is that we have installed an outdated version of the appOlder versions of applications (Roblox is no exception) often have compatibility issues with the operating system, causing all kinds of errors.

The good news is that These bugs are easily removed with a simple update. We explain how to do it:

  • On mobile devices (for both iOS and Android), you have to access the App Store and Google Play Store, as appropriate, search for “Roblox” and click the update option.
  • On a pc It's even easier since Roblox updates automatically. Sometimes, however, it requires a little user intervention, such as restarting the application.
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Check internet connection

Another thing we should check when we encounter the error "You do not have permission to use this application" is the internet network. When we are connected to On a public WiFi network, it is quite common for firewall restrictions to be in place, which will prevent Roblox from working properly.

To clear up any doubts, it is necessary to do the following:

  • We can try access roblox from another network, for example a mobile data network or another secure home network.
  • In case we have access to a router, we can check that there are no filters or blocks configured.
  • Finally, if we use a VPN or a proxy, we must ensure that that your configuration is correct so that it does not cause interference.

Review the permissions of the browser (and of the application itself)

You do not have permissions to use this application
Fix Roblox “You don’t have permission to use this app” error

When we do not have the Access permits to the application on our device or our browser, the annoying message “You do not have permission to use this application” may also appear when trying to access Roblox. What can be done in these cases? First of all, rCheck permissions in the browser: We are referring mainly to the Cookies, JavaScript and Flash Permissions.

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If our browser is Google Chrome:

  1. First we go to the menu Configuration.
  2. Then we click on "Privacy & Security".
  3. Then we access «Website Setup», where we can verify that cookies and storage permissions are enabled and that Roblox does not appear on the list of blocked sites.

If you're using a different browser, you'll need to check its privacy settings and make sure it's not blocking access to Roblox content.

And if all this doesn't work...

When nothing we have explained so far has worked and the Roblox "You do not have permissions to use this application" error persists, there is no choice but to resort to more drastic solutions, although sometimes they are really necessary:

  • Reinstall Roblox from scratch, which can help to fix problems related to corrupted files or incorrect settings.
  • contact him Roblox Technical Support for assistance. Alternatively, you can also visit the Roblox Help Center on the official website.