Why do I get “Bizum rejected”?

In Spain almost everyone uses it Bizum as a quick and easy means of mobile payment between individuals (although businesses are also starting to accept it). And it works pretty well in general. However, errors sometimes occur. Why do I get “Bizum rejected”? That is the question we are going to analyze in this article.

The message "Bizum rejected" that appears on the mobile screen indicates that The transaction, either sending or receiving a payment, could not be completed successfullyThere may be several reasons. Here we will explain them one by one and also offer the most appropriate solution for each situation.

Before moving on to analyze the causes of the error and its solutions, it is necessary to rule out one of the most obvious reasons why we can find ourselves with the unfortunate "Bizum rejected" message: not having entered the recipient's phone number incorrectlyIt may seem silly, but it happens much more often than you think, especially when it is the first time you send money to a specific user.

Beyond this, these are the most common causes and their respective remedies:

Bizum rejected by the bank

In the vast majority of cases, blocking operations Bizum originates from the bank itself whose account is associated with our phone number. Leaving aside the Preventive blocking when there is any suspicion of fraud or the inability to make payments because The recipient number does not have a Bizum account (this happens very often), these are the main reasons for the error:

Insufficient balance

This is one of the most common reasons behind the “Bizum rejected” message: there is not enough balance in our bank account. There is only one way to fix this: check your account balance (either from your bank's app or at an ATM) and add funds.

Daily limit exceeded

Bizum transactions have a maximum limit (daily and monthly) imposed by the bank to whose account the phone number is linked. Once this limit is exceeded, the service can no longer be used.To avoid falling into these situations, it is advisable to check the limits and restrictions on the bank's website or by contacting customer service.

Account blocked or inactive

Any operation via Bizum will be automatically rejected If one of the two accounts involved (the sender's or the receiver's) is blocked or inactiveIn such cases, it is necessary to contact the bank in question.

Apart from this, it may happen that the bank's application does not respond. To overcome this blockage, we can try to clear the cache or reinstall the app.

Technical issues that can lead to the “Bizum rejected” error

It is not always the bank's fault. Many times, the problem of Bizum payments not being able to be made normally is due to issues that have to do with the service itself or with our internet.

Bizum technical failures

Although these failures are quite rare, Bizum is still a digital service exposed like so many others to experience technical failures and occasional interruptionsWhen we find that our Bizum payment has been rejected for no apparent reason, it is worth gathering information about possible problems on forums or social networks. Service interruptions are also often reported on bank websites.

Connectivity errors

To function properly, Bizum requires a stable Internet connectionIf this is too weak or is interrupted too frequently, it is very possible that operations cannot be completed and the message “Bizum rejected” may end up appearing. For these reasons, it is essential to ensure that we are connected to a stable WiFi network, or that we have sufficient mobile data to carry out the operation.

Get ahead of the “Bizum rejected” problem

As the classics say, “prevention is better than cure.” And this applies perfectly to the case at hand. It is true that not all situations are avoidable, but there are some measures we can take to prevent the error from occurring:

• Please review all data before submitting payment.: both the exact number of the recipient's telephone number and the amount to be paid.
• Check our account limits, that is, the daily and monthly limits established by our bank.
• Controlling our account balance, to avoid having an insufficient balance to operate.
• Check the status of the Bizum service, which may be inoperative at certain times.
• Keeping our banking app up to date, thus ensuring that everything works as it should.

As you can see, the “Bizum rejected” message, as annoying as it may be, is easy to solve in most cases.