Why can't I buy PlayStation Plus on PS5

Last update: 11/02/2024

Hi Tecnobits! What's up, gamers? Ready to find out why I can't buy PlayStation Plus on PS5? Let's find out together!

– ➡️ Why I can't buy PlayStation Plus on PS5

  • PlayStation Plus on PS5 is a subscription service that allows PlayStation players to access free games, exclusive discounts, and play online with friends.
  • If you are experiencing problems purchasing PlayStation Plus on PS5, it is important to check if you have an active PlayStation Network account and if you are connected to the internet.
  • Also, make sure you have enough funds in your PlayStation Wallet or a credit card linked to your account to make the purchase.
  • If everything above is in order and you still cannot buy PlayStation Plus on PS5, there may be a problem with the PlayStation online store. In this case, you can try to make the purchase from a computer or mobile device.
  • If none of these solutions work, we recommend contacting PlayStation Support for additional assistance.

+ Information ➡️

Why can't I buy PlayStation Plus on PS5

1. What is the reason you can't buy PlayStation Plus on PS5?

The main reason why you can't buy PlayStation Plus on PS5 can be due to several factors, such as region issues, internet connection issues, or credit card issues. Below we provide you with a detailed list of steps you can follow to resolve this issue:

  1. Verify that the region of your PlayStation Network account matches the region of your credit card.
  2. Check your internet connection to make sure you are connected to PSN.
  3. Verify that the credit card associated with your PlayStation Network account is current and has sufficient funds.
  4. Try purchasing from a different device, such as a computer or mobile device.
  5. If the steps above don't work, contact PlayStation Support for additional help.
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2. What are the possible region issues preventing the purchase of PlayStation Plus on PS5?

Region issues may prevent you from purchasing PlayStation Plus on PS5 if your PlayStation Network account is set to a different region than your credit card. Below we provide you with a detailed list of steps you can follow to resolve this issue:

  1. Go to your PlayStation Network account settings and check the configured region.
  2. If the configured region does not match your credit card, change the region of your PlayStation Network account.
  3. Enter your credit card information associated with the correct region.
  4. Please try to make the purchase again.
  5. If the steps above don't work, contact PlayStation Support for additional help.

3. Why might my internet connection be an issue when trying to purchase PlayStation Plus on PS5?

Your internet connection may be an issue when trying to purchase PlayStation Plus on PS5 if it affects communication with the Playstation Network servers. Below we provide you with a detailed list of steps you can follow to resolve this issue:

  1. Verify that your PS5 console is connected to the internet.
  2. Check the speed of your internet connection to make sure it is suitable for online shopping.
  3. Restart your router and reconnect your console to the internet.
  4. Please try to make the purchase again.
  5. If the steps above don't work, contact PlayStation Support for additional help.

4. In what situation could my credit card be the problem for purchasing PlayStation Plus on PS5?

Your credit card may be the problem for purchasing PlayStation Plus on PS5 if it is not valid, has insufficient funds, or is blocked for online purchases. Below we provide you with a detailed list of steps you can follow to resolve this issue:

  1. Check the expiration date of your credit card to make sure it is current.
  2. Make sure your credit card has enough funds to make the purchase.
  3. Check if your credit card is blocked for online purchases and unblock it if necessary.
  4. Please try to make the purchase again.
  5. If the steps above don't work, contact PlayStation Support for additional help.
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5. How can I check the region of my PlayStation Network account on PS5?

To verify the region of your PlayStation Network account on PS5, follow these steps:

  1. Select “Settings” from the PS5 main menu.
  2. Select “Accounts” and then “Sign in” with your PlayStation Network account.
  3. Select “Account Information” and look for the option to verify the configured region.
  4. Check that the configured region matches that of your credit card.

6. How can I change the region of my PlayStation Network account on PS5?

To change the region of your PlayStation Network account on PS5, follow the steps below:

  1. Access your PlayStation Network account settings from the "Settings" menu.
  2. Select the option to change the region of your account.
  3. Choose the desired region and confirm the changes.

7. How can I check my internet connection on PS5?

To check your internet connection on PS5, follow the following steps:

  1. Select “Settings” from the PS5 main menu.
  2. Select "Network" and then "Set up internet connection."
  3. Follow the on-screen instructions to perform a connection test.
  4. Check that the connection test is successful and that you have access to the Internet.

8. What should I do if my credit card is not accepted when purchasing PlayStation Plus on PS5?

If your credit card is not accepted when purchasing PlayStation Plus on PS5, follow these steps to resolve the issue:

  1. Verify that your credit card information is entered correctly, including the number, expiration date, and security code.
  2. Make sure your credit card is valid and has sufficient funds to make the purchase.
  3. Check if your credit card is blocked for online purchases and unblock it if necessary.
  4. Please try to make the purchase again.
  5. If the steps above don't work, contact PlayStation Support for additional help.
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9. Can I buy PlayStation Plus on PS5 from a computer or mobile device?

Yes, you can purchase PlayStation Plus on PS5 from a computer or mobile device by following these steps:

  1. Access the official PlayStation website from your computer or mobile device.
  2. Sign in with your PlayStation Network account.
  3. Look for the option to purchase PlayStation Plus and follow the instructions to make the purchase.
  4. Once your purchase is complete, your subscription will automatically be associated with your PS5 account.

10. Where can I get additional help if I can't purchase PlayStation Plus on PS5?

If you can't purchase PlayStation Plus on PS5 and need additional help, you can get PlayStation support in the following ways:

  1. Visit the official PlayStation website and look for the support section to find resources and assistance.
  2. Contact support via live chat or phone for personalized help.
  3. Check PlayStation forums and online communities to find solutions to similar problems.

See you soon, Tecnobits! Remember, having PlayStation Plus on PS5 is as difficult as finding a unicorn in the supermarket. See you in the next installment! Why can't I buy PlayStation Plus on PS5.