Samsung will delete inactive accounts after 30 days: What you should do if you don't want to lose your account.

Last update: 09/06/2025

  • Samsung will begin deleting inactive accounts after 30 days, affecting users who do not log in during that period.
  • The measure will involve the irreversible deletion of data and services associated with the account.
  • To avoid deletion, simply log in or use any linked service at least once every 30 days.
  • The company will send advance notices by email before proceeding with the final closure of accounts.
Inactive account deleted in 30 days

Korean company Samsung has decided to take stricter measures regarding the management of inactive user accounts. If you have one Samsung account and you haven't logged in for a while, you might want to pay attention to the new rules that will come into effect soon. From now on, the brand will permanently delete accounts that have not shown any activity within 30 days.

This action responds to the intention of strengthen security and optimize resources in their systems. If you receive an email notification warning you of the imminent deletion of your account due to inactivity, you should know that This is an official communication from the company and not a fraudulent attempt. to obtain your personal data.

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What does inactivity deletion entail?

Create Samsung account

After the 30-day period has elapsed without any type of access or activity in your Samsung account, the company will proceed to permanently delete the profile and all associated data. This means losing access to apps, backups, services like Samsung Pay, device tracking, and other tools that require an active Samsung Account.

As well, Once the deadline has expired, it will not be possible to recover the deleted information.While some data may be retained temporarily under applicable law, in most cases, all linked content is permanently deleted.

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How do I keep my account active and what counts as activity?

Samsung account

The easiest way to avoid closure is log in to your account or use any linked services at least once every 30 days. Samsung defines activity as follows:

  • Creation of a new Samsung Account.
  • Access to services or products via Samsung account.
  • Using applications, tools or functions while a session is maintained open.
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There are exceptions: Accounts used for purchases on the Samsung website, managed as family accounts, or those that have stored reward points can be exempt from this policy and remain active for longer.

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What steps does Samsung take before deleting your account?

Before final elimination occurs, The company will send a notice by email to the contact address registered in your profile. This message is intended to alert the user and give them the opportunity to log in and retain their account. If you receive this type of email, always verify that it comes from the official Samsung domain and, if in doubt, avoid opening suspicious links.

If you don't regularly use a Galaxy device or aren't interested in the associated services, losing your account won't cause any major inconvenience. However, if you purchase a Samsung phone again later, You can always create a new account and take advantage of all the features offered by the brand's ecosystem..

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The new regulations on inactive accounts mainly seek protect user data y optimize digital infrastructure from the company. If you're one of the millions of users with a Samsung account, remember to log in regularly to avoid surprises and continue enjoying all the benefits the platform offers.

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