“The system cannot find the file specified” error in scripts or installers: how to debug it

Last update: 23/10/2025

  • Diagnose by situation: SFC, DISM, and CHKDSK resolve most system and disk failures.
  • Always fix the registry (RunOnce and startup entries like RTHDCPL) with a backup copy.
  • Use the setupapi.dev.log log to locate missing files in installations and drivers.
  • Under Updates and Backups, check BITS, Cryptographic Services, and Windows Update to Automatic.
The system cannot find the file specified

One day Windows may give you the message "The system cannot find the file specified"and left you with a poker face. This warning usually corresponds to the code 0x80070002 and appears in very different situations: when opening a disk, when launching a program, when managing drivers or even during a backup.

Before getting into the nitty-gritty, it's important to have a clear focus: identify the specific situation, run the appropriate test (SFC, DISM, CHKDSK, registry, services, etc.) and only then reinstall or format if there is no other option. And of course, perform a Backup of what is important before touching anything delicate.

Common causes of error

The message "The system cannot find the file specified" can be due to several reasons: missing or damaged records, Connection problems in remote operations, incorrect paths or file names, corrupted system files, errors on the source volume or drivers with missing files.

It may also be triggered if the system attempts to load components that no longer exist (for example, startup entries such as RTHDCPL that point to deleted files) or if a disk has bad sectors and the reading fails halfway through.

What are Windows DISM and SFC commands-0

Quick Fix: SFC to Repair System Files

If you need an immediate check, open a console with elevated permissions and run SFC. In many cases, this is enough to restore stability to the file system.

  • Open Start, type cmd, right-click on “Command Prompt” and choose “Run as administrator".
  • Write sfc /scannow and press Enter; wait for the scan and repair to complete.

After completing the scan, restart your computer and check if the message “the system cannot find the file specified» has disappeared in your case.

DISM + SFC: Check and repair the Windows image

When CFS alone is not enough, the combination with DISM You can save the day. Run all three DISM passes, and when finished, run SFC again.

  • Right click on Start and open “Windows PowerShell (Administrator)” or “Terminal (Admin)”.
  • Execute, in this order:
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /RestoreHealth
  • Then run again sfc /scannow to finish the repair of system files.
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Please be patient as these processes may take time. Do not close the console or you interrupt the operation while running, as this could leave the Windows image in a worse state.

CHKDSK: Locate and fix disk errors

If the error "The system cannot find the file specified" appears when opening a disk, USB partition or SD card, the problem may be with the disk itself. File System. CHKDSK can detect damaged sectors and recover readable information.

  • Open PowerShell or CMD as administrator.
  • Run chkdsk X: /f /r /x substituting X: by your drive letter.

the modifier /f fixes logical errors, /r locates bad sectors and attempts to recover data and /x Force unmount the drive. Do not cancel the process, and if it is a system disk, it will be scheduled for the next reboot.

More technical details are available in the official Microsoft Learn about documentation. CHKDSK. Remember that, for safety, it is advisable to have copies of your data before any minor repairs.

The system cannot find the file specified

Windows Registry: RunOnce and the RTHDCPL entry

On some computers the problem "The system cannot find the file specified" is resolved by correcting entries in the Register. Two keys to review are RunOnce (on two branches) and the RTHDCPL entry in the standard boot path.

First of all, create a copy of the registry: in the Registry Editor go to “File> Export”, choose “All” and save the .reg file. If anything goes wrong, you can revert the changes by importing the export again.

  • Open the Editor: press Windows + R, writes regedit and Enter
  • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion and check if the key exists RunOnce. If not, create a new key with that name.
  • Repeat the check in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion And creates RunOnce if it doesn't appear.
  • Also check HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ and look for the entrance RTHDCPL. If it doesn't exist but other entries point to invalid paths, check “Run” permissions so that the Administrator user has Full Control and fixes obsolete routes.

Microsoft warns that modifying the registry can cause serious damage if done incorrectly. See their official guide for create copies and restore the registry and acts with prudence.

Review the installation log: locate missing files

Another useful way when there are devices or drivers that do not finish installing is to inspect the system installation logs in the folder INF of Windows.

  • Opens C:\Windows\inf and locate setupapi.dev.log o setupapi.dev.
  • Open it, press Ctrl + F and look for the chain cannot find the file.
  • When you detect the missing file name, copy it from its valid location and paste it into C:\Windows\inf.
  • Reinstall the driver involved and restart the system.
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This method is especially effective when Windows tells you that "The specified file cannot be found» during driver installation or when recognizing hardware.

Situation 1: The message appears when accessing a disk

If you get an error when opening an internal, external or USB drive, the first thing to do is to go through CHKDSK as indicated. If the system remains inaccessible, protect your data before performing a thorough repair.

To recover information from problematic drives you can use tools data recovery such as EaseUS Data Recovery Wizard, which allows you to scan and extract files from formatted or unmountable disks.

  • Install and run the tool, select the drive and start searching for it. lost files.
  • Filter by type (photos, documents, videos, etc.), preview, and save recovered data to a different drive.

Once the data is safe, you can wipe and reconfigure the disk with Diskpart from a privileged console. This process will delete all partitions.

  • Open CMD as administrator and run diskpart.
  • List of discs with list disk and choose the right one with select disk X (replace X).
  • Run clean until do not give error and the disk is left empty.
  • Create the partition: create partition primary and select it with select partition 1.
  • Activate if applicable: active (only in BIOS/MBR when necessary).
  • Format: format fs=fat32 quick or choose NTFS/exFAT depending on use.

When formatting is complete, assign a letter if necessary with assign and try to open the drive; access should be now normal.

Situation 2: The error occurs when opening files or folders

If the message "The system cannot find the file specified" appears when you try to enter a folder or open a specific file, first check the log of setupapi.dev.log and the keys RunOnce, as explained above.

Additionally, check the existence of the entry RTHDCPL and if it is not, check that the start paths in ...\CurrentVersion\Run\ do not point to binaries that no longer exist, by setting “Run” permissions to Full Control for Administrators if necessary.

If it happens to you with “ghost folders” on the Desktop (which open but cannot be renamed or deleted), the system may have a corrupted identifier or a handler crash.

  • Test in Safe Mode and run rmdir /s /q \\?\C:\Ruta\a\la\carpeta using the prefix \\?\ to force long routes.
  • Check that there are no processes that maintain locked the folder; if applicable, close applications and try again.
  • Alternatively, create a temporary folder and use robocopy /move to force the transfer and subsequent elimination.
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In some cases, the problem is resolved after a reboot and a disk check; if it persists, check NTFS permissions and inheritance in the We take care of your rental property in Valencia. from the folder.

Situation 3: It appears when starting programs

This scenario is common when an application is looking for a file or library that is no longer there. You can choose to update drivers, reinstall the program or close faulty processes.

  • Update drivers. There are utilities such as DriverHandy (EaseUS) that detects outdated drivers and installs them with one click.
  • Reinstall the app: go to “Settings > Apps > Apps & features”, uninstall, download Microsoft Store or from the official site and reinstall.
  • If you see nginx.exe active and related to the problem, close it from Task Manager, download the correct version and restart it.

After any of these actions, a system reboot helps to clear cached routes and orphaned dependencies.

Situation 4: Error installing drivers

When the error "The system cannot find the file specified" occurs during the installation of a driver, return to the checks of record (RunOnce in HKLM and HKCU) and the analysis of the setupapi.dev.log to restore the missing file and relaunch the installation.

If the installer persists in error, try running the package with permissions. administrator, temporarily disable your antivirus and make sure the downloaded file is not corrupt.

Situation 5: Error during backups or Windows Update

In upgrade or backup scenarios, incorrect configuration of services or pending updates can cause the famous "the file cannot be found«.

  • Install all updates: Windows + I > “Update & security” > “Check for updates” until there are no more pending updates.
  • Under “Services”, set these services to “Automatic” or “Automatic (Delayed Start)” and start them: Background Intelligent Transfer Service (BITS), Cryptographic Services y Windows Update.

If you lose files after updating, recovery tools such as EaseUS Data Recovery Wizard can help you recover items deleted by mistake or due to a failed update.

As you've seen, the "The system cannot find the file specified" error has many faces and there's no silver bullet. Start by SFC, continue with DISM y CHKDSK, review keys of the record (RunOnce and Start entries), see the setupapi.dev.log, ensuring update services and, if applicable, reinstalling programs or drivers, covers the vast majority of cases. When there is a risk to data, prioritize its recuperación before destructive operations such as DiskPart or formatting.

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