If you have an LG and you encounter the problem of it staying on the logo, don't worry, you are not the only one. This problem can occur for different reasons, but it does not always mean that your phone is damaged.
Step by step ➡️ Why does my LG stay on the logo?
Why does my Lg stay on the logo?
- Step 1: Restart the device: Press and hold the power button for at least 10 seconds until the phone turns off, and then turn it on again.
- Step 2: Remove problematic apps: If the problem started after installing a particular app, uninstall it and restart the device.
- Step 3: Clear the system cache: Go to your LG settings, select “Storage” and then “Cache”. Click on "Clear cache" and restart the device.
- Step 4: Perform a factory reset: Please note that this step will erase all data and settings on your LG. Go to settings, select “Backup & Restore” and then “Factory data reset”. Follow the on-screen instructions to complete the process.
- Step 5: Update the software: Go to Settings, select “About Phone,” then “Software Update.” If an update is available, download and install it on your LG.
- Step 6: Contact Support: If none of the above steps resolve the issue, it is advisable to contact LG Support for additional assistance. You can visit their official website or call their customer service line.
Q&A
Questions and Answers – Why does my LG stay on the logo?
1. What does it mean when my LG stays on the logo?
Possible causes and solutions:
- Incorrect reboot of the operating system.
- Software issues or outdated firmware.
- Errors in the internal memory of the device.
- Hardware problems such as the battery or the power button.
- Try the following steps to fix it:
2. How to restart my LG when it stays on the logo?
To reset your LG, follow these steps:
- Hold down the power button for at least 10 seconds.
- Wait for the device to turn off completely.
- Press the power button again to turn on your LG.
3. What should I do if my LG stays on the logo after an update?
Follow these steps to resolve the issue:
- Press and hold the power button and the volume down button at the same time for at least 10 seconds.
- Wait for the device to reboot into recovery mode.
- Select the “Wipe data/factory reset” option using the volume buttons and confirm it with the power button.
- After the process is complete, select “Reboot system now” and press the power button to reboot the device.
4. Why does my LG keep restarting and staying on the logo?
There can be several causes for this problem, including:
- Software conflicts or newly installed applications.
- Problems with internal memory or SD card.
- Try the following solutions to fix it:
5. How to solve the problem if my LG does not go past the startup logo?
Follow these steps to try to fix it:
- Press and hold the power button for at least 10 seconds.
- Wait for the device to turn off completely.
- Remove the battery (if removable) and wait a few minutes before replacing it.
- Press the power button to turn on your LG again.
6. What is the problem if my LG stays on the logo and overheats?
Overheating of the device can be caused by:
- Intensive use of the device or heavy applications.
- Hardware problems, such as battery or processor.
- Try the following steps to fix it:
7. What to do if my LG stays on the logo and does not turn on?
Follow these steps to try to fix the problem:
- Plug your LG into a wall charger and let it charge for at least 15-30 minutes.
- Try turning on the device by holding down the power button for at least 10 seconds.
- If it still doesn't turn on, try another cable or charger to rule out problems with the power supply.
- Contact LG support for additional help if the device still does not turn on.
8. Is it possible to solve the problem if my LG stays on the logo without losing data?
There are some options you can try to fix the problem without losing your data:
- Perform a soft reset by holding down the power button and the volume down button for at least 10 seconds.
- Restore your LG through recovery mode, following the specific instructions for your model.
- Use professional data recovery tools if the above steps don't work.
9. What should I do if my LG stays on the logo after a fall?
Follow these steps to check if there is any physical damage to the device:
- Visually inspect your LG for cracks, dents, or other signs of damage.
- Try turning on the device by holding down the power button for at least 10 seconds.
- If it does not turn on or shows the same problem, contact LG technical support or take your device to a specialized technician.
10. What to do if none of the above solutions work for my LG?
If none of the above solutions solve the problem, we recommend:
- Contact LG technical support for official assistance.
- Take your LG to an authorized service center for a more detailed inspection.
I am Sebastián Vidal, a computer engineer passionate about technology and DIY. Furthermore, I am the creator of tecnobits.com, where I share tutorials to make technology more accessible and understandable for everyone.