Como Reportar Telefono Telmex

Idan kuna fuskantar matsaloli tare da sabis na Telmex, yana da mahimmanci ku sani yadda ake ba da rahoton waya Telmex daidai domin su magance matsalar ku da wuri-wuri. Ba da rahoton matsala game da layin wayarku ko sabis ɗin intanet ya fi sauƙi fiye da yadda kuke tunani, kuma a cikin wannan labarin zan jagorance ku mataki-mataki don ku iya yin ta yadda ya kamata. Da farko, yana da mahimmanci ka tabbatar kana da lambar abokin cinikinka da duk wasu bayanan da suka dace da kake buƙata a hannu yayin sadarwa da Telmex. Da zarar kun shirya duk waɗannan bayanan, kun shirya don ba da rahoton matsalar ku kuma ku sami taimakon da kuke buƙata.

– Mataki-mataki ➡️ Yadda ake Ba da rahoton Telephone‍ Telmex

• Na farko, shigar da shafin Telmex a cikin burauzar gidan yanar gizon ku.
• Sannan, nemi sashin "Taimako" ko "Taimako" akan rukunin yanar gizon.
• Bayan, zaɓi zaɓi don "Rahoton Wayar" a cikin sashin tallafi.
• Na gaba, cika filayen da ake buƙata tare da bayanan wayar Telmex da dalilin rahoton ku.
• Da zarar an yi haka, danna maɓallin aikawa ko tabbatarwa don aika rahoton ku.

Tambaya da Amsa

Yadda ake ba da rahoton gazawar akan wayar Telmex?

1. Kira lambar sabis na abokin ciniki na Telmex: 800 123 2222
2. Zaɓi zaɓi don ba da rahoton gazawar sabis ɗin tarho
3. Bayar da bayanin da ake buƙata game da asusunku da batun da kuke fuskanta
4. Jira tabbatar da rahoton da kiyasin lokacin ƙuduri

Wane bayani nake buƙata in bayar lokacin bayar da rahoton gazawar a waya ta Telmex?

1. Lambar waya mai alaƙa da asusun
2. Adireshin inda wayar take
3. Takaitattun bayanai game da gazawar da kuke fuskanta

Zan iya ba da rahoton gazawar a waya ta Telmex akan layi?

1. Ziyarci gidan yanar gizon Telmex kuma shiga cikin asusunku
2. Kewaya zuwa sashin rahoton gazawar sabis ɗin tarho
3. Samar da bayanin da ake buƙata kuma aika rahoton

Menene kiyasin lokaci don warware gazawar akan wayar Telmex?

1. Lokacin ƙudiri na iya bambanta dangane da rikitarwar laifin.
2. Gabaɗaya, Telmex yana ɗaukar nauyin warware kurakurai a cikin sa'o'i 24 zuwa 72.
3. Za ku sami tabbaci tare da kimanta lokacin ƙuduri lokacin bayar da rahoton gazawar

Zan iya samun diyya idan wayar ta Telmex ta gaza?

1. Idan gazawar wayar ta haifar da rushewa ga sabis ɗin ku, kuna iya neman diyya
2. Tuntuɓi Telmex don karɓar cikakkun bayanai game da tsarin diyya

Shin Telmex yana ba da tallafin fasaha don warware gazawar tarho?

1. Ee, Telmex yana da ƙwararrun ma'aikata waɗanda zasu iya ba ku tallafin fasaha don warware kurakurai akan wayarka.
2. Tuntuɓi sabis na abokin ciniki don neman taimakon fasaha

Menene sa'o'in sabis don bayar da rahoton gazawar akan wayar Telmex?

1. Ana samun sabis na abokin ciniki na Telmex awanni 24 a rana, kwana 7 a mako
2. Kuna iya ba da rahoton kuskure akan wayarka a kowane lokaci kuma sami taimako nan take

Ta yaya zan iya tabbatar da cewa an karɓi rahoton gazawar waya ta Telmex?

1. A ƙarshen kiran ku don ba da rahoton gazawar, za ku sami tabbaci ta baki na rahoton
2. Idan kun ba da rahoton kwaro akan layi, zaku karɓi imel mai tabbatarwa tare da lambar rahoton

Menene zan yi idan ba a warware rahoton gazawar waya ta Telmex a cikin kiyasin lokacin ba?

1. Tuntuɓi sabis na abokin ciniki na Telmex don tabbatar da matsayin rahoton ku.
2. Nemi sabuntawa akan kiyasin lokacin ƙuduri da kuma matakan da ake ɗauka don warware gazawar.

Dole ne in biya don bayar da rahoton gazawar a waya ta Telmex?

1. A'a, bayar da rahoton gazawar a cikin sabis na tarho na Telmex kyauta ne
2. Ba za ku jawo wani ƙarin caji ba lokacin bayar da rahoton gazawar a cikin wayar ku ta Telmex

​