Abin da za a yi idan mai haɗin USB C ko Thunderbolt ba su gane tashar tashar ku ba

Sabuntawa na karshe: 09/10/2025

  • Bincika wutar lantarki, igiyoyi da daidaitawar tashar jiragen ruwa da farko.
  • Sabunta BIOS, direbobi da firmware dock don daidaitawa
  • Sake shigar da direbobin USB kuma ba da izini Thunderbolt idan tsarin ya buƙaci.
  • Sake saita tashar jiragen ruwa kuma yi zurfin sake saiti; idan wannan ya kasa, yi zargin matsalolin hardware.

Shirya matsala USB C Thunderbolt tare da dock

Idan mai haɗin USB-C/Thunderbolt bai gane tashar tashar ku ba, ranar ku ta lalace. Labari mai dadi shine cewa ana magance yawancin batutuwa tare da ƴan matakai na hanya. kuma ba tare da buƙatar shiga ta sabis na fasaha ba.

A cikin wannan jagorar mai amfani, zaku sami cikakken bayyani na alamomi, dalilai, da ingantattun hanyoyin magance kwamfutocin Dell, ASUS, da Surface, da kuma dabarar da ta ceci fiye da mutum ɗaya da kwamfyutocin HP Omen. Manufar ita ce dawo da ku zuwa aiki tare da tashar jirgin ruwa a cikin mintuna., tare da bidiyo, bayanai, hanyar sadarwa da caji suna aiki kamar yadda ya kamata.

Alamun gama gari lokacin USB C ko Thunderbolt ba su gane tashar jirgin ruwa ba

Kafin kai hari ga laifin, yana da kyau a gano ainihin abin da kuka lura, tun da Kowace alama tana nuna wani dalili na daban kuma yana jagorantar tsarin gwaje-gwaje.

  • Sin alimentación: Tushen baya kunna, babu LEDs ko aiki, kuma babu abin da aka haɗa yana amsawa.
  • Rashin ganowa: Kwamfutar tafi-da-gidanka baya ganin tashar jiragen ruwa ko na'urorin da ke cikin tashar jirgin sun bayyana kuma suna ɓacewa lokaci-lokaci.
  • Bidiyon da ya ɓace ko mara ƙarfi: baƙar allo, babu saƙon nau'in sigina, kyalkyali ko murɗaɗɗen hoto duk da duk abin da aka haɗa zuwa tashar jirgin ruwa.
  • USB maras kyau: Ba a gano allon madannai, beraye, ko fayafai, cire haɗin kai ta atomatik, ko canja wurin bayanai a cikin saurin jinkirin.
  • Ethernet cibiyar sadarwa da ba ya aiki: Babu hanyar haɗi ko haɗin yana jinkirin da rashin kwanciyar hankali lokacin amfani da tashar tashar RJ45 akan tushe.

Thunderbolt da USB C Dock Diagnostics

dalilai masu yiwuwa

Rashin gazawar na iya zama saboda dalilai masu yawa, kuma Ba duka ne laifin tashar jirgin ruwa baDaga rashin isasshen wutar lantarki zuwa tsoffin direbobi ko tashar jiragen ruwa mara kyau, la'akari:

  • Rashin isassun adaftar wutar lantarki ko tushe mara kyau, wanda ke hana shi kunnawa ko iyakance ayyuka kamar bidiyo.
  • wayoyi mara kyau ko tare da ƙayyadaddun bayanai ƙasa da waɗanda ake buƙata don bidiyo akan USB C ko Thunderbolt.
  • Daidaita tashar tashar kwamfutar tafi-da-gidanka: Ba duk na'urorin USB ba ne ke da ikon DisplayPort Alt Mode ko Thunderbolt.
  • Direbobi da BIOS ba a sabunta su ba, ciki har da Thunderbolt firmware, graphics, da USB da kuma direbobi na cibiyar sadarwa.
  • Saitunan Tsaro na Thunderbolt wanda ke buƙatar izini na tashar jirgin ruwa; idan ba a yarda ba, babu bidiyo ko bayanai.
  • Yanayin mai sarrafawa mara kuskure bayan katsewar wutar lantarki ko zafi mai zafi, wanda aka gyara tare da sake yi mai zurfi.

ƙuduri mataki mataki

Fara tare da abubuwan yau da kullun kuma kuyi aikin ku. Wannan kwarara yana aiki don duka tashar jiragen ruwa na Thunderbolt da docks na USB C., tare da nuances dangane da masana'anta.

Mataki 1: Duba wutar lantarki

Haɗa adaftar AC zuwa tushe kuma duba ko wasu LEDs suna haskakawa. Tashar ruwa maras haske yawanci yana nuna matsalar wuta.Idan babu alamar rayuwa, gwada wani caja mai jituwa na irin ƙarfin lantarki da amperage. Idan madadin caja ya kunna, lokaci yayi da za a maye gurbin na asali.

Mataki 2: Duba igiyoyi da tashoshin jiragen ruwa

Duba babban haɗin kebul tsakanin kwamfutar tafi-da-gidanka da tushe. Don bidiyo, kebul na USB dole ne ya goyi bayan DisplayPort Alt Yanayin ko tsãwaKebul na caji mai sauƙi ba zai yi aiki ba. Hakanan, bincika lalacewar jiki ga masu haɗin haɗin kwamfutar tafi-da-gidanka, tashar jirgin ruwa, da saka idanu. Idan kana amfani da cibiyar tsakiya, cire ta kuma haɗa kai tsaye.

Mataki 3: Tabbatar da dacewa da tashar jiragen ruwa na kwamfutar tafi-da-gidanka

Ba duk kebul C ba daidai yake ba. Bincika cewa USB C na ku yana goyan bayan fitowar bidiyo ko ThunderboltYawancin lokaci ana nuna wannan ta alamar walƙiya ko takardun kwamfuta. Idan babu tallafin bidiyo ta wannan tashar jiragen ruwa, mai duba ba zai taɓa kunna ta tashar jirgin ruwa ba.

Mataki 4: Sabunta BIOS, direbobi, da firmware

Kashi mai yawa na abubuwan da suka faru suna ɓacewa bayan sabunta software. Sabunta BIOS, Windows, Chipset Drivers, Thunderbolt, graphics, da cibiyar sadarwa. A kan kwamfutocin Dell, zaku iya amfani da SupportAssist don sarrafa wannan: buɗe SupportAssist, Sashen Sabunta Software, da gudanar da bincike da shigar da sabuntawa; sake farawa idan ya sa. Idan Disk ɗin ku ya ɓace bayan ɗaukakawa zuwa Windows 11, da fatan za a koma zuwa wannan jagorar don abubuwan da suka taso daga sabuntawa.

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A ASUS, zazzage direban chipset na Intel daga goyan bayan sa (yawanci ya haɗa da direban Thunderbolt). Bayan shigarwa, sake kunnawa kuma sake gwada tashar jirgin ruwa.. Hakanan tabbatar da amfani da Sabuntawar Windows.

Mataki 5: Sake saita saitunan BIOS

Kunna ko sake kunnawa kuma shigar da UEFI BIOS (yawanci tare da F2). Load Predefinicións idan kuna zargin saituna waɗanda zasu iya toshe Thunderbolt. Bincika waɗannan maki: ba da damar tallafin taya na Thunderbolt idan kuna buƙatar shi, kuma saita Fast Boot zuwa cikakke ko Atomatik don ba da damar F2 da F12 yayin amfani da maballin ta cikin tashar jirgin ruwa.

Mataki 6: Bada izinin na'urar Thunderbolt akan tsarin

A wasu kwamfutoci, Tsaro na Thunderbolt yana buƙatar ka amince da tashar jirgin ruwa lokacin shiga. Idan matakin yana cikin izinin mai amfani ko amintaccen haɗi, za ku ga hanzari don ba da izini. Zaɓuɓɓuka na yau da kullun: Haɗa koyaushe, Haɗa sau ɗaya kawai, ko Kar a haɗa. Idan kun saita matakin zuwa Babu tsaro ko DisplayPort kawai a cikin BIOS, ba za ku ga wannan saurin ba.

Mataki na 7: Gudanar da bincike na dock

A kan Dell, SupportAssist ya haɗa da gwaje-gwajen kayan aiki don tashar jirgin ruwa. Je zuwa SupportAssist, Support & Hardware Test tab, Nemo Na'urorin Tashar Docking kuma gudanar da gwajin tashar jirgin ruwa. Idan ya gaza, tuntuɓi tallafi; idan ya yi nasara, ci gaba da matakai na gaba.

Mataki 8: Sake shigar da direbobin USB da Thunderbolt daga Manajan Na'ura

Wannan hanyar tana sake saita tsarin subsystem na USB. Cire haɗin duk kebul na USB, Buɗe Manajan Na'ura, kuma ƙarƙashin Universal Serial Bus controllers, cire kowane Tushen Tushen USB. Idan PC ɗinka yana goyan bayan USB 4, kuma cire USB 4 Tushen Na'ura mai ba da hanya tsakanin hanyoyin sadarwa. Sake farawa kuma bari Windows ta sake shigar da direbobi.

Maimaita tsari tare da kowane Mai sarrafa mai masaukin USB cikin sashe guda. Sake kunnawa. A kan kwamfyutocin ASUS, direban Thunderbolt yawanci ana haɗa shi cikin direban kwakwalwar kwakwalwar Intel da aka zazzage daga gidan yanar gizon tallafin su.

Mataki 9: Sabunta firmware na tashar jirgin ruwa

Ziyarci shafin direba na masana'anta kuma gano ainihin samfurin tushen ku. Zazzagewa kuma gudanar da aikin sabunta firmware na dock. Ci gaba da kunna na'urar yayin aiwatarwa kuma kar a cire haɗin kebul ɗin har sai an gama aikin.

Mataki 10: Zurfafa Sake saitin Mai sarrafawa

Akwai dabara mai tasiri lokacin da tashar jiragen ruwa ta yi kama da ta mutu. Kashe kwamfutar tafi-da-gidanka, cire shi daga tashar wutar lantarki, kuma ka riƙe maɓallin wuta na tsawon daƙiƙa 10.. Ƙaddamar da shi baya. Wannan magudanar wutar lantarki yana tilasta direban tashar jiragen ruwa ya sake farawa, kuma a yawancin lokuta, tashar USB-C ko Thunderbolt ta dawo rayuwa. Masu amfani da HP Omen 15 sun tabbatar da hakan akan tarurruka kamar Reddit.

Mataki 11: Sake saita tushe a zahiri

Cire haɗin komai daga tashar jirgin ruwa, gami da samar da wutar lantarki. Latsa ka riƙe maɓallin wuta akan tashar jiragen ruwa na kimanin daƙiƙa 30.Sake haɗa wutar lantarki, kuma idan samfurin yana aiki, duba don kyalli uku na LED. Haɗa shi zuwa kwamfutar tafi-da-gidanka kuma duba idan yanzu ana tattaunawa akan bidiyo da bayanai.

Mataki na 12: Gwada kayan aiki da saka idanu a keɓe

Don kawar da lahani na waje, haɗa keyboard, linzamin kwamfuta, fayafai, da saka idanu kai tsaye zuwa kwamfutar tafi-da-gidanka. Idan wani abu ba ya aiki ko da tare da haɗin kai kai tsaye, matsalar ba ta tashar jirgin ruwa ba ce.. Hakanan, tabbatar da cewa an haɗa na'urar zuwa shigarwar daidai don bidiyon USB-C kuma kebul ɗin da aka yi amfani da shi yana goyan bayan ƙuduri da mitar da ake so.

Tambayoyin da ake yawan yi da Mabuɗin Bayani

HP Bios

Jerin shakku na yau da kullun suna taimakawa wajen warwarewa da sauri ba tare da yin hauka ba. Waɗannan amsoshin suna tattara shawarwarin hukuma daga masana'anta da kuma casuistry na gaske.

Domin nawa duba baya nuna hoto lokacin wucewa ta tushe

  • Bincika wayoyi kuma cewa mai duba yana kunne kuma an haɗa shi da madaidaicin shigarwar.
  • Daidaita saitunan nuni a cikin Windows, gano masu saka idanu, kuma zaɓi yanayin amfani daidai.
  • Duba tashar USB C ta kwamfutar tafi-da-gidanka don dacewa da Alt Mode ko bidiyo na Thunderbolt.
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Zan iya amfani masu dubawa da yawa tare da tashar jirgin ruwa na Thunderbolt?

  • Gabaɗaya e, amma iyaka ya dogara da tushe, GPU, da ƙuduri da ƙimar wartsakewa. Bincika jagorar tashar jirgin ruwa don daidaitawa masu goyan baya..

Me zan yi idan nawa USB ba a gane ba ta hanyar jirgin ruwa?

  • Sake shigar tushen cibiyoyi da masu kula da rundunan USB, da sabunta chipset. Gwada waɗancan na'urori a haɗin kai kai tsaye don ware dalilin..

Shin akwai duba iyaka?

  • Kowane tashar jirgin ruwa yana da nasa iyaka bisa ƙayyadaddun bayanai da bandwidth na GPU. Lura cewa babban ƙuduri da babban bitrates suna rage matsakaicin lamba.

Rashin isassun saƙon adaftar wuta

  • Yana nufin cewa cajar da aka haɗa zuwa tashar jirgin ruwa bai cika buƙatun ba. Yi amfani da adaftan asali ko wanda mai ƙira ya amince da shi.

Bayan katsewar wutar lantarki, babu abin da ke tafiya da kyau

  • Tushen suna aiki tare da AC kawai. Yana cire haɗin da sake haɗa igiyoyi don sake yin shawarwarin wuta da sake kafa hanyoyin haɗi.

Da dock yana cajin kwamfutar tafi-da-gidanka?

  • Docks na Thunderbolt yawanci suna ba da Isar da Wuta akan babban kebul ɗin. Bincika iyakar ƙarfin tashar jirgin ruwa da bukatun kwamfutar tafi-da-gidanka; Misali, Dell WD22TB4 yana ba da har zuwa 130W tare da adaftar 180W akan kwamfutocin Dell masu jituwa, kuma har zuwa 90W akan wasu tsarin.

Shin yana da kyau a yi amfani da shi caja na ɓangare na uku?

  • Ana ba da shawarar yin amfani da adaftan da masana'anta suka amince da su. Suna bada garantin aiki da aminci.

Hayaniyar fan lokacin da ake haɗa wutar lantarki

  • Yana da al'ada: lokacin da kuka fara shigar da shi, fan ɗin yana jujjuyawa kuma yana tsayawa jim kaɗan bayan haka. Baya nuna laifi.

Masoyi baya juyi lokacin haɗi zuwa kwamfutar tafi-da-gidanka

  • Mai fan ya dogara da yanayin zafi. Ba a kunna shi har sai an ƙetare iyakar zafin zafi, kuma zai iya ci gaba na ɗan lokaci bayan cire haɗin.

Basu amsa ba F2 ya da F12 tare da keyboard a cikin dock

  • Kunna tallafin taya don na'urorin Thunderbolt a cikin BIOS kuma saita Boot mai sauri zuwa cikakke ko atomatik. Don haka firmware zai saurari waɗannan maɓallan.

Ya tambaye ni amince da na'urar Thunderbolt a cikin Windows

  • Don dalilai na tsaro ne. Ya danganta da matakin izinin mai amfani ko amintaccen haɗi, za ku yanke shawara: Haɗa koyaushe, haɗa sau ɗaya, ko a'a kwata-kwata. Tare da matakin rashin tsaro ko kawai DisplayPort ba za ku ga gargaɗin ba.

Direbobi masu mahimmanci don tashar ruwa ta Thunderbolt

  • Kwamfutar tafi-da-gidanka na zamani BIOS.
  • Intel Thunderbolt Controller da System Thunderbolt Firmware Sabuntawa.
  • Sabbin direbobi masu hoto.
  • Realtek USB Audio idan tashar jiragen ruwa tana da fitarwa na 3,5mm.
  • Realtek USB Ethernet Controller don hanyar sadarwa.

Abubuwan da suka dace da takamaiman yanayi

Wasu al'amuran suna buƙatar kulawa ta musamman, musamman tare da Surface da Mac, inda Kayan aikin yana aiki kai tsaye amma ya kasa ta hanyar tashar jirgin ruwa..

Surface Thunderbolt 4 Dock ba tare da bidiyo ta USB C ba

Idan mai saka idanu yana aiki daidai lokacin da aka haɗa kai tsaye zuwa kwamfutar tafi-da-gidanka na Surface 6 tare da kebul iri ɗaya, amma ba lokacin da aka haɗa ta cikin tashar jiragen ruwa ba, kuma tashoshin USB-C na tashar jiragen ruwa suna caji da canja wurin bayanai, duba wannan jeri: Sabunta firmware, direbobin Intel, GPU, da Windows. Canja tsakanin tashoshin USB C akan tushe da 4K ko 8K ƙwararrun igiyoyi.

Hakanan gwada wata kwamfuta: idan ainihin abin ya faru da M2 MacBook Air, Zaton ya faɗi akan tashar jirgin ruwa ko firmware ɗin sa. Tabbatar an saita mai saka idanu zuwa madaidaicin shigarwar USB-C tare da bidiyo kuma bayanin bayanin ikon tashar jirgin ruwa bai iyakance ba.

Idan babu abin da ya canza, yi zurfin sake saiti na kwamfutar tafi-da-gidanka da aka kwatanta a sama da kuma sake saitin tashar jirgin ruwa ta zahiri. A wasu lokuta, firmware na tashar jirgin ruwa da aka sake shigar yana warware abubuwan da aka katange bidiyo.Idan ya ci gaba, aiwatar da canji.

HP Omen tare da tashar tashar Thunderbolt da alama ya mutu

Masu amfani sun ba da rahoton cewa riƙe maɓallin wuta na kwamfutar tafi-da-gidanka na fiye da daƙiƙa 5 zuwa 10 tare da kwamfutar a kashe kuma ba tare da wuta ba sake kunna mai sarrafa tashar jiragen ruwa kuma yana mayar da aikin Thunderbolt. Wannan dabara ce mai mahimmanci lokacin da tashar jiragen ruwa ba ta bayyana a cikin Thunderbolt Control app ko Manajan Na'ura ba.

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Asus-takamaiman mafita don USB C

Idan kwamfutarka ASUS ce, ban da sabunta BIOS da direbobi daga gidan yanar gizon su, Kuna iya bin wannan ƙa'idar dawo da tsarin subsystem na USB:

  • Cire USB Tushen Hubs a cikin Mai sarrafa na'ura kuma sake yi.
  • Cire masu kula da rundunan USB kuma a sake yi.
  • Sake shigar da direban chipset na Intel daga shafin tallafi na ASUS.
  • Bincika cewa USB C na ku yana goyan bayan fitowar bidiyo idan matsalar tana tare da masu saka idanu.

Microsoft kuma yana ba da jagora don ba da rahoton al'amuran USB-C a cikin Windows. Idan ka karɓi gargaɗin tsarin, bi shawarwarinsa mataki-mataki. kuma a sake gwada tashar jirgin ruwa.

Ƙarin bayani

Ka tuna cewa akwai abubuwan da ba sa ba da gudummawa ga ƙwararrun ƙwararru, kamar samfuran biyan kuɗi don tayi ko sabunta samfur. Kada ku dame su da hanyoyin tallafi kuma ba tare da masu kula da mahimmanci don tushe ba.

A Dell, SupportAssist yana sauƙaƙa tsarin kiyaye BIOS da direbobi na zamani da gudanar da bincike na tashar jirgin ruwa. Kayan aiki ne da aka ba da shawarar don gano gazawar hardware kafin neman taimako.

Idan matsalar ta bayyana bayan sabuntawar kwanan nan ko shigar da software, la'akari da yin amfani da tsarin mayar da batu zuwa yanayin da ya gabata, kuma duba idan halin ya dawo daidai. A matsayin makoma ta ƙarshe, zaku iya maido da Windows daga maajiyar.

Abubuwan da abin ya shafa da daidaituwa

A cikin tsarin halittar Dell, ana iya haɗa nau'ikan docks da kwamfutoci da yawa. Wannan jeri yana taimaka muku gano na'urar ku da tuntuɓar tallafi. musamman:

  • Dell Dock WD15
  • Dell Dual Bidiyo USB3.0 Docking Station D1000
  • Dell SuperSpeed ​​​​USB 3.0 Docking Station
  • Dell Thunderbolt Dock TB15
  • Dell Thunderbolt Dock TB16
  • Dell Precision Dual USB C Thunderbolt Dock - TB18DC
  • Dell Universal Dock D6000
  • Dell Universal Dock - D6000S
  • Dell Universal Dock UD22
  • Dell USB3.0 tashar jiragen ruwa D3100
  • Dell Dock WD19
  • Dock Performance Dell - WD19DC
  • Dock Performance Dell - WD19DCS
  • Dell Dock - WD19S
  • Dell Thunderbolt Dock - WD19TB
  • Dell Thunderbolt Dock - WD19TBS
  • Dell Thunderbolt Dock - WD22TB4
  • Latitude 7200 2 in 1
  • Latitude 3300
  • Latitude 5300 2 in 1
  • Latitude 5300
  • Latitude 7300
  • Latitude 3400
  • Latitude 5400
  • Latitude 7400 2 in 1
  • Latitude 7400
  • Latitude 3500
  • Latitude 5500

Na'urorin saman da suka dace da matakan da aka kwatanta sun haɗa da: Surface Pro 7 da kuma daga baya, Surface Pro X, Surface Laptop 3 da kuma daga baya, Surface Laptop Studio, Surface Laptop Go, Surface Laptop SE, Surface Go, Surface Studio 2 da kuma daga baya, da Surface Book 2 da kuma daga baya.Idan ba ku da tabbas game da ƙirar ku, duba ƙa'idar Surface da jagorar tantance sa.

Teburin Duba Mai Sauri

Idan kun fi son bita mai sauri, tabbatar da waɗannan abubuwan cikin wannan tsari. Zai adana ku lokaci lokacin da matsalar ta kasance mai sauƙi:

  • Daidaitaccen wutar lantarki na tashar jirgin ruwa tare da ingantaccen caja.
  • Certified USB C ko Thunderbolt na USB don bidiyo, lalacewa kyauta.
  • Tashar kwamfutar tafi-da-gidanka mai goyan bayan Yanayin Alt ko bidiyo na Thunderbolt.
  • Sabunta BIOS, Windows, Thunderbolt, graphics, da cibiyar sadarwa.
  • Dock izini a cikin tsaro na Thunderbolt idan an zartar.
  • Sake shigar tushen cibiyoyi da rundunonin USB idan akwai rashin kwanciyar hankali.
  • Dock firmware an sabunta kuma an sake saitin jiki.
  • Gwajin haɗin kai kai tsaye don keɓe ɓangarori ko masu sa ido.

Tare da duk abubuwan da ke sama, yakamata ku sami kashi 90 na al'amuran gama gari tare da USB C da docks na Thunderbolt a ƙarƙashin iko. Idan bayan kammala jerin bidiyon har yanzu bai fito ba ko kuma ba a gano tashar jirgin ruwa ba, yana da yuwuwar gazawar hardware a cikin tushe ko, ƙasa da ƙasa, a cikin tashar jiragen ruwa na kwamfutar tafi-da-gidanka; a wannan yanayin, shirya tallafi ko sauyawa tare da masana'anta.

Yadda ake gyara SYSTEM_SERVICE_EXCEPTION a Windows
Labari mai dangantaka:
Yadda ake gyara SYSTEM_SERVICE_EXCEPTION a cikin Windows: cikakke, jagora mara wahala