Kuna jin kamar an zamba da ku ta hanyar MindsEye? Anan ga yadda ake neman maidowa.

MindsEye ya tafi daga kasancewa ɗayan mafi tsammanin fitowar 2025 zuwa zama a ainihin ciwon kai ga dubban 'yan wasa a duniya. Abin da ya yi alƙawarin zama sabon gem ɗin sandbox, wanda tsohon shugaban Rockstar North Leslie Benzies ya ɗauki nauyinsa, ya ƙare cikin cece-kuce bayan ƙaddamar da kurakurai, al'amurran da suka shafi ayyuka, da kuma buƙatun mai da yawa.

A cikin makonnin farko bayan fitowar sa, wasan ba wai kawai an soki shi sosai ba saboda yanayin fasaharsa, amma Halin ya haifar da na musamman matakan ta dandamali kamar PlayStation, Microsoft da Steam. Idan kai ma kuna mamakin yadda za ku iya Nemi maida kuɗi don siyan ku na MindsEyeAnan zaku sami cikakkun bayanai, matakai, da ƙayyadaddun wannan shari'ar da aka fi sani da jama'a.

Me yasa wannan yunƙurin mayar da kuɗi ya faru tare da MindsEye?

Labarin MindsEye ya kasance batu mai zafi saboda babban tsammanin da aka samu yayin haɓakarsa, musamman saboda kasancewar sunaye masu ƙarfi kamar su Leslie Benzies da ɗakin studio Build A Rocket Boy. Duk da haka,, gwaje-gwaje na farko da rahotanni na farko bayan ƙaddamar da ƙararrawar ƙararrawa tsakanin 'yan wasa:

• Mummunan kwari da glitches na hoto: Daga glitches na gani zuwa hadurruka akai-akai, masu amfani sun ba da rahoton kowane nau'in matsalolin da suka hana su jin daɗin taken kullum.
• Rashin ingantawa: Farashin firam ɗin yana raguwa har ma akan consoles na gaba na gaba kamar PS5 Pro, karya wasu alkawura kamar 60fps da aka tallata.
• Batutuwa gameplay da AI mara kyau: Baya ga aiki, NPC AI da kwanciyar hankali gabaɗaya an soki su sosai.
• Rashin sake dubawa na baya: Gina Yaron Roka bai bayar da lambobin bita ba kafin a sake shi, yana ƙara haifar da rashin yarda.

Halin da ake ciki Babu makawa ya tuna da ƙaddamar da Cyberpunk 2077 mai wahala, wanda ya ta'azzara da guguwar suka a shafukan sada zumunta da kuma buga bidiyo da ke dauke da kurakurai masu ban dariya. A cikin wannan mahallin, manyan dandamali sun fara maidowa 'yan wasan da abin ya shafa, wani sabon abu a cikin masana'antar, musamman akan PlayStation.

Halin manyan dandamali: Wanene ke mayar da kuɗin?

Wasu cikakkun bayanai masu dacewa game da mayar da kuɗin MindsEye suna nuna keɓancewar shari'ar:

• Filin wasa: Kamfanin ya karkata daga tsarin sa na yau da kullun na ba da izinin maidowa akan zazzagewa da/ko buga wasannin dijital kuma a yanzu yana karɓar buƙatun dawo da kuɗi gabaɗaya.
• Sauri: Dandalin Valve a hankali yana aiwatar da daidaitattun manufofin sa: ana iya neman maida kuɗi idan mai amfani ya buga ƙasa da sa'o'i biyu. Duk da haka, korafe-korafe sun taso saboda wasan yana farawa da dogon fina-finai, wanda zai iya yin wahala a kai wannan iyaka a lokacin wasa na ainihi.
• Microsoft/Xbox: Ko da yake babu wani tabbaci na hukuma na wata manufa ta musamman, masu amfani da yawa sun ba da rahoton nasarar mayar da kuɗi bayan bayyana abubuwan fasaha da suka fuskanta.

Halin na musamman na waɗannan kudaden na nuna cewa yanayin MindsEye ya yi tsanani sosai wanda Sony, a al'adance maras sassauci, ya zaɓi fifita masu amfani da shi ta hanyar bayar da kuɗi.A zahiri, a cikin hanyoyin sadarwa na cikin gida da martani na tallafi, ƙungiyar PlayStation ta yi nisa don bayyana lamarin a matsayin "mai kama da Cyberpunk 2077," wanda har ma an cire shi daga Shagon PS na tsawon watanni shida.

Cajin PlayStation: Yadda ake Neman Maida MinsEye akan Shagon PS

Idan kun sayi MindsEye a dijital daga Shagon PlayStation, A yanzu kuna da zaɓi don neman maida kuɗi koda kun fara wasa.Ga abin da muka sani game da tsarin da kuma martanin hukuma:

1. Jeka shafin tallafi na PlayStation: Je zuwa sashen na Taimakon PlayStation na hukuma na Sony (https://www.playstation.com/es-es/support/).
2. Zaɓi zaɓi don mayar da siya: Nemo takamaiman sashe don maidowa akan wasannin dijital. Yawancin lokaci ana tambayar ku don shiga kuma zaɓi siyan ku.
3. Bayyana matsalar: Yi bayanin glitches da ƙarancin aikin da kuka samu tare da MindsEye. Yawancin masu amfani sun sami amsoshi ta atomatik suna yarda da hakan PlayStation ya riga ya san batun kuma yana binciken lamarin..
4. Tabbatar da dawowar: A mafi yawan lokuta, goyon baya ya amince da bukatar a matsayin "karimcin alheri," mayar da cikakken adadin ko da kawai an buga wani ɓangare na take.

Masu amfani a cibiyoyin sadarwa kamar Reddit sun nuna hotunan kariyar kwamfuta na tsarin, inda PlayStation ya yarda cewa an keɓance shi saboda girman lamarin kuma har ma suna tunanin cire wasan na ɗan lokaci daga kantin sayar da dijital.

Tsarin Steam da ƙayyadaddun kudaden dawowa

Idan kun sayi kwafin ku na MindsEye akan Steam, madaidaicin manufofin shine:

• Kuna iya neman maidowa idan bai wuce kwanaki 14 da siyan ba kuma kun yi kasa da sa'o'i biyu.
• Dole ne ku nemi shi daga wurin Shafin taimako na Steam, zabar wasan da bayyana dalilan ku.

Duk da haka, Masu amfani da yawa sun nuna takaici saboda wasan ya ƙunshi yawancin fina-finan da ba sa hulɗa a farkon., wanda zai iya haifar da lokacin da aka buga (bisa ga Steam) da sauri ya isa iyakar sa'o'i biyu kuma ya sa ba zai yiwu a nemi maidowa a cikin lokaci ba. Duk da haka, an sami nasara idan an yi bayani dalla-dalla kuma an ambaci gazawar fasahar taken.

A kan Steam, ra'ayoyi mara kyau da gunaguni saboda wannan dalili sun tashi sama, don haka Yana da kyau a ci gaba da sauri idan kuna son ku cancanci maidowa.

Me zai faru idan na sayi MindsEye akan Xbox ko Shagon Microsoft?

Microsoft da Xbox yawanci suna amfani da manufar dawowa don bayyanannun lamurra na rashin aiki, kodayake sun ɗan fi Sony sauƙi:

• Samun dama ga official website goyon bayan Xbox (https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders).
• Zaɓi odar ku ta MindsEye kuma nemi maidowa., bayyana kurakurai da kwarewa mara gamsarwa.
• Idan kun yi nasara, Za ku sami cikakken maida kuɗiMasu amfani da yawa sun nuna cewa, ta hanyar bayyana mahallin da kurakurai, goyon baya ya ba da haske mai haske don dawowa.

Kamar yadda aka saba, ana yin bitar kowane shari'a daban-daban, kuma mabuɗin shine tattara kurakurai da gazawar don cimma tsammanin da wasan ya yi alkawari.

Dalilan da 'yan wasa suka bayar da kuma Gina Amsar Roket Boy

Kafofin watsa labarun da tarurruka na musamman kamar Reddit da Twitter sun cika da shaida daga 'yan wasan da ba su da kunya, Da yawa daga cikinsu suna kawo dalilai ɗaya ko fiye na waɗannan dalilai don tabbatar da buƙatar su na biyan kuɗi:

• Wasan bai dace da halayen da aka yi talla ba: Ƙananan FPS har ma a kan kayan aiki mai ƙarfi, rashin kwanciyar hankali da haɗarin da ba zato ba tsammani.
• Mummunan ingantawar duniya: Bugs kowane iri, daga glitches na hoto zuwa kurakurai waɗanda ke hana ci gaba a cikin labarin.
• Karɓar alkawuran: Kamar ƙwarewar 60 FPS akan PS5 Pro, wanda bai dace da gaskiya ba.
• Wasan da aka karɓa ba tare da sake dubawa ko nazari ba: Mutane da yawa sun ji an yaudare su da rashin cikakken bayani kafin su sami digiri.

Dangane da matsin lambar jama'a, Gina yaron roka ya fitar da bayanai da dama yana ba da hakuri tare da tabbatar da cewa suna aiki ba dare ba rana don sakin faci da gyara manyan kwari.Bisa ga binciken da kansa, yawancin matsalolin suna da alaƙa da ƙwaƙwalwar ƙwaƙwalwa, don haka suna fatan gyara ingantawa nan da nan:

"Mahimmancinmu shine tabbatar da cewa duk 'yan wasan suna jin daɗin kwarewa iri ɗaya, kuma muna ci gaba da fitar da sabuntawa da gyare-gyare yayin da muke gano su. Muna godiya da goyon bayanku da hakuri a wannan lokaci mai wuya." An riga an yi yayi alkawarin sakin facin gaggawa, amma har yanzu al'umma na jiran gagarumin cigaba.

Nasihu don samun nasarar sarrafa kuɗin MindsEye

• Yi sauri: Da zarar ka fara aikin, mafi kyawun damar samun kuɗin ku, musamman akan Steam saboda ƙarancin sa'o'in da aka kunna.
• A rubuta duk kurakurai: Ɗauki hotunan kariyar kwamfuta, lura da lambobin kuskure, kuma tattara duk wani martani na hukuma da aka samu daga goyan baya.
• Ambaci maganganun da makamantan su: Nuna cewa wannan wani yanayi ne na musamman (kamar tare da Cyberpunk 2077) da kuma cewa PlayStation, Steam, da Xbox suna karɓar dawowar yana taimakawa a yi la'akari da buƙatarku cikin sassauƙa.
• Kar ku karaya: Idan amsa ta farko a'a ce, dage da samar da ƙarin cikakkun bayanai; goyan baya sau da yawa yana duba lamarin kuma a ƙarshe ya amince da mayar da kuɗin.

A kan dandamali kamar PlayStation, amsawar goyan bayan kai tsaye da kanta ta faɗi cewa “suna sane da haɓakawa kuma suna bincikensa,” wanda shine kyakkyawan tushe don neman haƙƙin ku a matsayin mabukaci.

Ficewar MindsEye na ɗan lokaci daga shagunan dijital da makomar wasan

Muhimmancin lamarin ya kai ga cewa, a lokacin da ake ta cece-kuce. MindsEye ya ɓace na ɗan lokaci daga wasu shagunan dijital don hana sababbin 'yan wasa daga ci gaba da samun kwarewa mara kyau har sai sabuntawa sun magance matsalolin da suka fi tsanani.

Wannan al'ada Wannan ya riga ya kasance yanayin Cyberpunk 2077., menene an share tsawon watanni da yawa har sai ɗakin studio ya sami damar daidaita shi tare da faci da gyare-gyareDuk da yake babu wani tabbaci na hukuma har yanzu na cire MindsEye mara iyaka daga Shagon PlayStation ko Xbox, yuwuwar tana kan tebur idan ba a magance yanayin fasaha cikin sauri ba.

Masu haɓakawa sun yi alkawari ci gaba da sanar da al'umma tare da yin aiki kan matsalolin da aka gano, wanda ke barin ƙofa a buɗe ga waɗanda suke son sake buga ta a nan gaba don yin hakan a cikin yanayi mafi kyau idan wasan ya daidaita.

Ƙididdiga na yanzu akan duka consoles da PC sun nuna hakan 60% na masu amfani sunyi la'akari da kwarewar su mara kyau, ko da yake wasu suna haskaka yuwuwar labarin da wasan kwaikwayo idan an gyara kurakuran fasaha.