- Microsoft Copilot Studio ua rau nws yooj yim los tsim cov neeg sawv cev sib tham.
- Lub platform txhawb kev sib koom ua ke, kev hloov kho, thiab kev xa mus sai thoob plaws ntau txoj kev.
- Nws cov qauv qauv thiab kev txhawb nqa rau AI generative ua rau nws zoo tagnrho rau kev lag luam sib txawv.
Puas yog koj tab tom xav txog kev ua cov kauj ruam tom ntej hauv automation thiab kev pabcuam ntse hauv koj lub tuam txhab lossis qhov project? Tsim koj tus kheej tus neeg sawv cev nrog Microsoft Copilot Studio yog lub txoj hauv kev ncaj qha tshaj plaws los tsim cov kev pabcuam kev sib tham, muaj peev xwm ua kom cov hauj lwm zoo, teb cov lus nug, thiab pab koj cov neeg siv tau zoo. Yog tias koj tau xav paub yuav ua li cas los tsim, kho, thiab siv tus neeg sawv cev AI uas hais koj cov lus thiab nkag siab txog koj pab neeg cov kev xav tau tshwj xeeb, Ntawm no peb yuav npaj koj kom paub txhua theem ntawm cov txheej txheem.
Hauv kab lus no koj yuav kawm Txhua yam koj xav tau los tsim tus neeg sawv cev los ntawm kos hauv Microsoft Copilot Studio. Tsis tsuas yog peb yuav npog cov txheej txheem kev thiab cov cuab yeej muaj, tab sis peb tseem yuav tshawb xyuas yuav ua li cas los daws cov teeb meem feem ntau thiab qhia koj txog customization thiab deployment possibilities muab los ntawm no haib sib tham AI platform. Thaum kawg, koj yuav nkag siab yuav ua li cas kom tau txais txiaj ntsig zoo tshaj plaws ntawm Copilot Studio thiab yuav ua li cas thiaj ua rau koj tus neeg sawv cev tshiab zoo tshaj hauv kev ua haujlwm zoo thiab cov neeg siv kev paub. Wb mus txog nws.
Microsoft Copilot Studio yog dab tsi thiab vim li cas thiaj tsim koj tus neeg sawv cev?

Microsoft Copilot Studio Nws yog lub platform tag nrho tsom rau kev tsim thiab kev tswj hwm ntawm cov neeg txawj tham lus tham, tsim los ua haujlwm rau ntau hom neeg siv sab hauv thiab sab nraud koj lub koom haum.
La Qhov txiaj ntsig zoo ntawm Copilot Studio piv rau lwm cov kev xaiv hauv khw yog nws qhov kawg-rau-kawg mus kom ze: Tsis yog koj tuaj yeem tsim tus neeg sawv cev tus cwj pwm thiab cov lus teb, tab sis Koj kuj muaj cov cuab yeej los ntsuas, kho thiab tshaj tawm sai thiab yooj yim..
Tus neeg sawv cev tsim nrog Copilot Studio tuaj yeem ua ke nrog Microsoft 365 cov kev pabcuam thiab cov ntawv thov, lossis siv los ua tus pabcuam ib leeg thoob plaws hauv thiab sab nraud. Yuav luag tag nrho customization, tej yam ntuj tso lus, configurable ntsiab lus, thiab kev koom ua ke possibilities nrog txawv workflows ua rau cov kev daws teeb meem no yog ib qho ntawm feem ntau ua tiav thiab hloov tau tam sim no.
Pib: Yuav tsum tau ua thiab xav txog ua ntej tsim koj tus neeg sawv cev

Ua ntej nkag mus rau hauv qhov teeb meem, nws yog ib qho tseem ceeb kom paub meej Yam koj xav tau los pib tsim koj tus kheej tus neeg sawv cev Nrog Copilot Studio. Cov hauv paus yog nkag mus rau lub platform, uas koj tuaj yeem tswj hwm ncaj qha los ntawm Microsoft Teams apps lossis los ntawm Copilot Studio web portal.
Ntawm qhov yuav tsum tau ua, koj yuav tsum xyuas kom meej tias koj muaj kev tso cai tsim nyog hauv koj qhov chaw nyob hauv Microsoft. Txhua pab pawg lossis chav haujlwm yuav muaj qhov sib txawv, yog li yog tias koj ntsib teeb meem kev tso cai, koj yuav xav tau kev pab los ntawm tus thawj coj kom nkag mus rau qhov chaw siv tau, lossis kev xaiv los tsim koj tus kheej.
Yuav ua li cas los tsim ib tus neeg sawv cev hauv Microsoft Copilot Studio kauj ruam yog kauj ruam
Tam sim no koj muaj kev nkag siab meej txog thaj av, nws yog lub sijhawm ua haujlwm. Cov txheej txheem los tsim tus neeg sawv cev hauv Copilot Studio yog qhov yooj yim heev, tab sis Muaj cov ntsiab lus tseem ceeb uas tsim nyog ua kom tsis txhob muaj kev poob qis. thiab ua kom zoo tshaj plaws ntawm lub platform muaj peev xwm.
Thaum pib creation: Koj yuav tsum paub tias thawj zaug koj tsim ib tus neeg sawv cev hauv pab pawg, Kev tsim tuaj yeem siv sijhawm li 1 txog 10 feeb, raws li tag nrho cov backend systems tau npaj. Cov neeg sawv cev hauv qab no, tab sis txawm li cas los, Lawv feem ntau npaj tau hauv ib lossis ob feeb xwb.
Cov kauj ruam tseem ceeb yog raws li nram no:
- Nkag mus rau daim ntawv thov: Nkag mus rau Microsoft Teams lossis Copilot Studio portal thiab nrhiav lub Power Virtual Agents icon (los ntawm tam sim no mus, Copilot Studio yog nkag los ntawm no).
- Tsim tus neeg sawv cev: Koj muaj ob txoj kev loj. Koj tuaj yeem xaiv "Pib Tam Sim No" kev xaiv thiab xaiv pab pawg koj yuav siv, lossis los ntawm Agents tab, xaiv pab pawg thiab tom qab ntawd xaiv "Tus Neeg Sawv Cev Tshiab."
- Basic txhais: Nov yog qhov uas koj muab koj tus neeg sawv cev tus cwj pwm. Muab nws lub npe tshwj xeeb thiab xaiv hom lus tseem ceeb uas nws yuav ua haujlwm.
- Kev tsim cov txheej txheem: Nyem "Tsim" pib cov txheej txheem, uas yuav siv sij hawm ob peb feeb. Koj tuaj yeem kaw lub qhov rais thaum nws ua tiav, vim tias lub kaw lus tseem ua haujlwm hauv keeb kwm yav dhau.
Thiab yog nws! Tam sim no koj muaj lub cev pob txha ntawm koj tus neeg sawv cev tshiab, tos kom raug kho thiab hloov kho rau koj cov kev xav tau tshwj xeeb.
Nkag siab cov ntsiab lus Blocks: Cov ncauj lus, Ua cov kab lus, thiab kev sib tham
Ib qho ntawm cov yam ntxwv zoo ntawm Microsoft Copilot Studio yog nws cov qauv qauv raws li cov ntsiab lus thaiv. Qhov no tso cai rau kev tsim kho ntawm cov neeg ua haujlwm hloov pauv tau yooj yim, muaj peev xwm tuav txhua yam ntawm cov lus nug yooj yim mus rau kev sib tham sib tham tiag tiag.
Cov ntsiab lus tseem ceeb muaj xws li:
- Themes: Lawv zoo li kev sib tham me me uas tsom mus rau ib lub ntsiab lus tshwj xeeb. Piv txwv li, ib lub ncauj lus yuav yog "kev thov so," "nqi nug," lossis "kev pab cuam." Txhua tus neeg sawv cev feem ntau muaj ob peb lub ntsiab lus uas npog txhua qhov xwm txheej xav tau.
- Ua cov lus: Cov no yog cov kab lus lossis cov lus uas tus neeg siv siv los qhib ib lub ntsiab lus. Tus neeg sawv cev siv cov kev txawj ntse txawj ntse los tshawb xyuas cov kab lus no thiab xa rov qab qhov kev sib tham nyob rau hauv cov lus qhia tsim nyog.
- Cov kev sib tham: Lawv txiav txim siab txoj kev sib tham nyob ntawm tus neeg siv cov lus teb thiab kev xaiv. Txoj kev no, koj tus neeg sawv cev tuaj yeem tswj hwm lwm txoj hauv kev, thov cov ntaub ntawv ntxiv, lossis muab kev daws teeb meem ncaj qha.
Ob lub ntsiab lus thiab txoj hauv kev thiab cov kev tshwm sim tuaj yeem tsim thiab hloov kho siv cov lus ntuj lossis ib qho yooj yim graphical interface, ua rau cov txheej txheem yooj yim dua txawm tias koj tsis muaj keeb kwm yav dhau los.
Advanced Agent Customization: Adaptability thiab Integration
Thaum koj tau tsim lub hauv paus ntawm tus neeg sawv cev, qhov nthuav yog kho nws kom haum koj cov kev xav tau zoo li hnab looj tes. Microsoft Copilot Studio tso cai rau koj hloov pauv tus neeg sawv cev tus cwj pwm, lub suab ntawm lub suab, thiab kev sib tham ntws, nrog rau txuas rau cov ntaub ntawv lossis cov kev pabcuam sab nraud.
Qee qhov kev xaiv customization muaj xws li:
- Hloov cov suab nrov thiab formality: Koj tuaj yeem txiav txim siab seb tus neeg sawv cev yuav ua haujlwm hnyav thiab ua haujlwm, tus phooj ywg thiab tsis raug cai, lossis kev sib xyaw ua ke raws li koj lub tuam txhab cov ntsiab lus.
- Kev cob qhia tus neeg sawv cev: Kho qhov koj teb rau qhov sib txawv ntawm cov kab lus sib txawv kom tsis txhob ua yuam kev thiab txhim kho qhov tseeb. Qhov no yog qhov tseem ceeb yog tias koj muaj cov neeg siv uas siv ntau txoj kev qhia lawv tus kheej.
- Kev sib xyaw nrog lwm lub platform: Ua tsaug rau cov khoom sib txuas thiab APIs, koj tus neeg sawv cev tuaj yeem cuam tshuam nrog cov kev pabcuam sab nraud, xws li databases, CRM systems, lossis cov peev txheej huab.
Koj tuaj yeem xaiv tshaj tawm koj tus neeg sawv cev sab nraud ntawm ib puag ncig ib puag ncig, koom ua ke rau hauv cov kev tshaj tawm pej xeem, nplooj ntawv web, lossis koj tus kheej Microsoft 365 Copilot cov kev daws teeb meem, kom nws dhau los ua ib feem ntawm koj lub koom haum cov txheej txheem niaj hnub.
Agent Deployment and Publishing

Cov kauj ruam loj tom ntej, thaum koj muaj koj tus neeg sawv cev teeb tsa thiab sim, yog txiav txim siab qhov twg thiab yuav luam tawm li cas. Copilot Studio muaj ntau txoj kev xaiv:
- Kev xa tawm sab hauv rau koj lub koom haum, txawm nyob hauv ib lub tuam tsev tshwj xeeb lossis thoob plaws pawg thawj coj.
- Tshaj tawm ntawm cov channel sab nraud, xws li cov vev xaib tuam txhab, thaj chaw pabcuam cov neeg siv khoom lossis kev sib cuag.
- Kev koom ua ke ncaj qha nrog Microsoft 365 Copilot, tso cai rau cov neeg siv cuam tshuam nrog tus neeg sawv cev los ntawm tib qhov chaw uas lawv tswj email, ntaub ntawv, rooj sib tham, thiab ntau dua.
Cov txheej txheem luam tawm yog yooj yim thiab tswj tau los ntawm lub vaj huam sib luag nws tus kheej, thiab Koj tuaj yeem hloov kho tus neeg sawv cev txhua lub sijhawm yam tsis muaj kev cuam tshuam cov kev pabcuam, uas yog qhov zoo tshaj plaws rau kev txhim kho tus neeg pab txuas ntxiv thaum koj tau txais cov lus teb rau cov neeg siv lossis kev xav tau kev lag luam hloov pauv.
Tswj, rho tawm, thiab teeb meem tshwm sim thaum tsim cov neeg sawv cev
Copilot Studio kuj muab rau koj tag nrho kev tswj hwm kev tswj hwm ntawm cov neeg sawv cev koj tsim. Koj tuaj yeem tshem lawv tawm ntawm lub interface yooj yim, uas yog ib qho yooj yim yog tias koj xav tau ntxuav pawg, rov tsim cov dej ntws, lossis hloov cov neeg ua haujlwm qub.
Cov teeb meem tshwm sim thiab yuav ua li cas nrog lawv:
- kev tso cai tsis txaus: Qhov no yog ib qho teeb meem uas tshwm sim thaum tsim cov neeg sawv cev, tshwj xeeb tshaj yog nyob rau hauv cov chaw lag luam loj. Yog tias koj pom cov lus uas koj tsis muaj kev tso cai rau ib puag ncig, thov kev nkag los ntawm tus thawj tswj hwm lossis tsim ib qho chaw tshiab rau koj pab neeg.
- Cov lej yuam kev thiab daws teeb meem: Microsoft muab cov ntaub ntawv tshwj xeeb rau kev ua yuam kev. Tsis txhob ua siab deb los sab laj nws yog tias cov txheej txheem nres lossis cov lus tsis xav tau tshwm sim.
- Lub sijhawm tos siab: Qhov no tsuas yog tshwm sim thawj zaug uas tus neeg sawv cev tau nthuav tawm hauv ib puag ncig tshiab. Yog tias nws siv sijhawm ntau dua 10 feeb, xyuas koj qhov chaw lossis sab laj nrog Microsoft lub rooj sib tham.
Qhov xwm zoo yog qhov ntawd Lub platform txuas ntxiv txhim kho thiab muaj ntau thiab ntau cov peev txheej thiab kev txhawb nqa. los pab koj daws tej teeb meem sai sai.
Kev siv lub neej tiag tiag thiab kev sib tw zoo ntawm cov neeg ua haujlwm hauv Copilot Studio
Copilot Studio's versatility tso cai rau koj cov neeg sawv cev kom muaj kev cuam tshuam tiag tiag hauv thaj chaw muaj ntau yam xws li:
- Kev pabcuam neeg: Automate nquag teb, tswj cov xwm txheej, thiab muab kev txhawb nqa 24/7.
- Cov txheej txheem sab hauv: Pab cov neeg ua haujlwm hauv kev thov cov ntaub ntawv, tswj kev so, lossis daws cov lus nug txog kev cai sab hauv.
- Kev txhawb nqa kev qhia: Pab daws teeb meem rov tshwm sim hauv lub sijhawm tiag tiag lossis ua kom cov xwm txheej nyuaj.
- Cov ntaub ntawv sau: Ua kom yooj yim rau kev soj ntsuam, sau cov lus tawm tswv yim lossis tswj cov ntawv hauv lub sijhawm sau tseg.
Ntxiv rau, ua ke nrog Microsoft 365 thiab lwm cov kev pabcuam huab, koj tuaj yeem ua tau khaws cov ntaub ntawv centralized thiab zoo kawg nkaus synchronized, tus nqi ntxiv piv rau cov kev daws teeb meem chatbot cais.
Cov neeg ua haujlwm no tso cai rau kev txhim kho kev ua haujlwm, txo cov nqi thiab muab ib qho sai thiab ntau tus kheej saib xyuas rau koj cov neeg siv. Kev koom ua ke cov kev daws teeb meem no rau hauv koj lub koom haum tuaj yeem ua qhov sib txawv tseem ceeb hauv kev paub koj muab rau cov neeg siv khoom thiab cov neeg ua haujlwm.
Kuv yog ib tus neeg nyiam siv thev naus laus zis uas tau hloov nws txoj kev nyiam "geek" rau hauv txoj haujlwm. Kuv tau siv ntau tshaj 10 xyoo ntawm kuv lub neej siv cov cuab yeej siv thev naus laus zis thiab tinkering nrog txhua yam kev pab cuam tawm ntawm kev xav paub dawb huv. Tam sim no kuv tau tshwj xeeb hauv computer technology thiab video games. Qhov no yog vim ntau tshaj 5 xyoo kuv tau sau rau ntau lub vev xaib ntawm kev siv tshuab thiab kev ua si video, tsim cov ntawv uas nrhiav kom muab cov ntaub ntawv koj xav tau hauv hom lus uas txhua tus neeg nkag siab.
Yog tias koj muaj lus nug, kuv qhov kev paub yog los ntawm txhua yam ntsig txog Windows operating system nrog rau Android rau cov xov tooj ntawm tes. Thiab kuv txoj kev cog lus yog rau koj, Kuv ib txwm kam siv ob peb feeb thiab pab koj daws cov lus nug uas koj muaj nyob hauv lub ntiaj teb no hauv internet.





