Vim li cas Windows Hello tsis ua haujlwm thiab yuav kho nws li cas

Qhov rai zoo Nws tau dhau los ua cov cuab yeej muaj txiaj ntsig zoo los pab txhawb thiab ntxiv dag zog rau kev ruaj ntseg ntawm kev nkag mus rau hauv cov cuab yeej siv Windows 10 thiab Windows 11. Cov thev naus laus zis no tso cai rau koj txheeb xyuas koj tus kheej siv lub ntsej muag lees paub, ntiv tes, lossis PINs, zam kev siv cov passwords zoo ib yam. Txawm li cas los xij, muaj ntau tus neeg siv pom qhov ntawd Windows Hello tsis ua haujlwm tsis muaj laj thawj.

Hauv zaj lus no peb piav qhia Vim li cas Windows Hello tuaj yeem ua tsis tiav, yuav ua li cas txheeb xyuas qhov keeb kwm ntawm qhov teeb meem thiab, qhov tseem ceeb tshaj plaws, Koj tuaj yeem ua cov kauj ruam twg los daws nws mus tas li?. Txhua yam nrog cov lus piav qhia meej thiab cov cuab yeej muaj nyob rau hauv lub operating system nws tus kheej. Wb mus txog nws.

Windows Hello yog dab tsi thiab nws ua haujlwm li cas?

Windows Hello yog biometric authentication platform tsim rau hauv Windows uas tso cai rau nkag mus rau qhov system nrog txoj kev xws li Kev paub lub ntsej muag, ntiv tes lossis tus PIN ruaj ntseg. Nws yog tsim los muab txoj hauv kev ceev thiab ruaj ntseg rau kev nkag mus, tsis tas yuav nkag mus rau tus password.

Qhov system siv lub koob yees duab infrared (IR). lossis a ntiv tes sensor. Nyob rau hauv cov ntaub ntawv ntawm lub ntsej muag paub, lub koob yees duab captures ib tug qauv duab thiab muab piv nrog ib tug yav tas los khaws cia rau hauv lub ntaus ntawv. Yog tias txhua yam sib tw, kev nkag mus tam sim ntawd.

Txoj haujlwm no ib yam nkaus tuaj yeem siv los ntawm qee tus neeg sab nrauv apps, li cas Dropbox, OneDrive lossis password managers, uas txhim kho tag nrho cov kev paub thiab kev ruaj ntseg.

Sab saum toj Yog vim li cas Windows Hello May Fail

Windows Hello tsis ua haujlwm tuaj yeem tshwm sim los ntawm ntau yam teeb meem. Kev txheeb xyuas lawv kom raug yog thawj kauj ruam los siv cov kev daws teeb meem tsim nyog:

• Cov kev hloov tshiab tsis ntev los no: Tom qab hloov kho dua tshiab rau Windows 11, qee cov neeg siv pom tias cov txheej txheem biometric tsis muaj lawm.
• Local account es tsis txhob siv Microsoft account: Windows 11 yuav tsum muaj Microsoft account txhawm rau ua kom tag nrho Windows Hello functionality.
• Hardware teeb meem: Lub koob yees duab lossis biometric sensor yuav raug thaiv, txiav tawm, lossis ua yuam kev.
• Driver yuam kev: Ib tus neeg tsav tsheb uas dhau los lossis ua tsis tiav tuaj yeem tiv thaiv biometric sensors ua haujlwm zoo.
• Local pab pawg teeb tsa: Qee qhov versions ntawm Windows, xws li Pro lossis Enterprise, tso cai rau koj los tswj kev siv biometrics los ntawm Pab Pawg Txoj Cai Editor.

Cov tsos mob tshwm sim thaum Windows Hello ua tsis tiav

Ntawm cov lus uas nquag tshaj plaws lossis cov xwm txheej uas qhia tias muaj teeb meem nrog Windows Hello yog:

• "Koj tsis tuaj yeem lees paub" thaum sim nkag mus siv lub ntsej muag paub.
• “Windows Hello tsis muaj nyob rau ntawm lub cuab yeej no”, txawm tias muaj cov khoom siv tsim nyog.
• Qhov kev xaiv ntsej muag lossis ntiv tes tsis tshwm sim hauv cov kev xaiv nkag.
• Qhov yuam kev tom qab nkag rau hauv nrog PIN lossis tus password qhia tias Windows Hello tsis tau teeb tsa kom raug.

Kev txhim kho yooj yim koj tuaj yeem sim ua ntej cov kev daws teeb meem siab

Yog tias koj lub Windows Hello nyuam qhuav pib ua tsis tiav, sim cov kev kho sai ua ntej:

• Ntxuav lub koob yees duab lossis tus ntiv tes sensor kom ntseeg tau tias tsis muaj plua plav lossis teeb meem.
• Txhim kho qhov teeb pom kev zoo ib puag ncig, vim qhov teeb pom kev tsis txaus los yog tsis sib xws tuaj yeem ua rau lub ntsej muag paub.
• Tshem cov khoom siv xws li kaus mom, phuam qhwv caj dab lossis looj tsom iav dub, tshwj xeeb tshaj yog tias koj tsis siv lawv thaum lub sijhawm pib teeb tsa.
• Recalibrate lub ntsej muag paub los ntawm Chaw → Accounts → Kos npe rau hauv kev xaiv → Facial recognition → Txhim kho kev paub.

Cov lus qhia ntxaws ntxaws kom tau Windows Hello ua haujlwm dua

1. Teem Microsoft account es tsis txhob siv tus account hauv zos

Windows 11 yuav tsum muaj Microsoft account kom qhib Windows Hello. Hloov nws:

1. Nyem lub cim Inicio thiab xaiv Chaw.
2. Nkag mus rau hauv Cov Nyiaj Tso thiab xaiv Koj cov ntaub ntawv.
3. Nyem rau Kos npe rau hauv nrog Microsoft account hloov thiab ua raws li cov lus qhia.

2. Hloov Windows mus rau qhov tseeb version

Feem ntau, qhov hloov tshiab qub lossis tsis tiav ua rau cov yam ntxwv zoo li Windows Hello ua tsis tiav. Hloov tshiab:

1. Qhib Chaw los ntawm tapping Qhov rai + Kuv.
2. Mus rau Hloov tshiab thiab ruaj ntseg thiab xaiv Txheeb dua tshiab.
3. Nruab txhua yam muaj thiab pib dua koj lub computer.

3. Khiav lub hardware troubleshooter

Windows muaj cov cuab yeej tsis siv neeg uas kuaj xyuas thiab kho qhov yuam kev:

1. Hauv Chaw, mus rau Hloov tshiab thiab ruaj ntseg.
2. Nkag mus rau ntu ntawd Kev daws teeb meem.
3. Xaiv Hardware thiab Devices thiab nyem rau ntawm Khiav tus lej teeb meem.

4. Pab kom biometrics nyob rau hauv Pab Pawg Txoj Cai Editor

Cov kauj ruam no tsuas yog siv tau rau cov qauv xws li Windows 10 Pro, Enterprise, lossis Kev Kawm. Koj tuaj yeem tshawb xyuas qhov sib txawv hauv Windows 11 Pro vs Windows 11 Tsev. Txhawm rau ua kom biometrics:

1. Xov Xwm Windows + R, sau gpedit.msc thiab nias OK.
2. Mus rau Computer Configuration → Administrative Templates → Windows Components → Biometrics.
3. ob npaug nias rau Tso cai siv biometrics thiab xaiv Nyob rau.

5. Hloov kho lossis rov nruab cov tsav tsheb biometric

Tus tsav tsheb tsis raug lossis tsis muaj hnub nyoog tuaj yeem ua rau muaj kev ua tsis tiav loj. Txhawm rau hloov kho nws:

1. Xov Xwm Windows + R, sau devmgmt.msc thiab ntaus Sau.
2. Nyem rau Tshawb xyuas cov kev hloov kho kho vajtse los ntawm Action menu.
3. Nthuav cov seem cov khoom siv biometric, txoj nyem rau ntawm koj lub cuab yeej thiab xaiv Hloov Tsav Tsheb o Uninstall.
4. Pib dua koj lub computer kom Windows tuaj yeem ntes tus tsav tsheb tshiab.

6. Disable ceev startup

Kev pib sai yuav ua rau muaj teeb meem thauj khoom qee qhov kev pabcuam, suav nrog Windows Hello. Txhawm rau tua nws, koj tuaj yeem tshawb xyuas Yuav ua li cas tiv thaiv Windows 11 los ntawm kev thov koj nkag rau hauv. Txhawm rau lov tes taw nrawm nrawm:

1. Qhib cov tswj vaj huam sib luag thiab nkag mus Kho vajtse thiab suab → Power Options.
2. Nyem rau Xaiv seb lub hwj chim khawm ua li cas.
3. Xaiv Hloov chaw tsis muaj tam sim no
4. Uncheck qhov kev xaiv Qhib kev pib ceev ceev thiab txuag cov kev hloov.

7. Rov pib lub ntsej muag lossis tus ntiv tes paub

Ib qho kev teeb tsa tsis raug tuaj yeem kho tau los ntawm kev tshem tawm thiab rov kho qhov kev lees paub:

1. Mus rau Chaw → Accounts → Kos npe rau kev xaiv.
2. Xaiv Kev lees paub lub ntsej muag lossis tus ntiv tes thiab nias Rho tawm.
3. Nyem rau Pib rov sau npe rau koj lub ntsej muag lossis tus ntiv tes.

Nyob ntawm lub hauv paus ntawm qhov teeb meem, cov kev daws teeb meem no muaj los ntawm kev hloov kho yooj yim mus rau qhov chaw siab heev. Yog tias tsis muaj leej twg los daws qhov teeb meem, nws yog Nws raug nquahu kom hu rau cov chaw tsim khoom kev txhawb nqa ntawm koj lub cuab yeej, raws li nws tuaj yeem yog lub cev tsis ua haujlwm hauv kev kho vajtse. Txawm hais tias koj tuaj yeem xaiv los sib txuas lus nrog cov Windows 11 technical support.