Mena kei a koe etahi raru mo nga ratonga Movistar, he mea nui kia mohio koe me pehea te hanga kerēme i Movistar kia taea ai e koe te whakaoti wawe. He uaua ki te whakapā atu ki nga kamupene waea, engari e kaha ana a Movistar ki te tuku ratonga kiritaki pai. I muri mai, ka whakamaramahia e maatau te mahi ki te tuku kerēme ki a Movistar me pehea e taea ai e koe te mahi tika. Ahakoa kei te raru koe mo to pire, te kounga o te tohu, te ratonga kaihoko ranei, he huarahi tuuturu hei tuku amuamu kia whiwhi otinga pai.

– Ma te taahiraa ➡️ Me pehea te hanga kereme i Movistar?

• Me pēhea te tuku amuamu ki a Movistar? He mahinga ngawari e taea ai e koe te whakaatu i o awangawanga mo te ratonga i whakawhiwhia e koe mai i te kamupene.
• Tuatahi, he mea nui reunir toda la información relevante mo to kereme, tae atu ki te nama waea e hono ana ki to putea, te nama e pa ana ki te patai, me etahi atu tuhinga e tautoko ana i to kereme.
• Kia rite nga tuhinga katoa, ka taea e koe whakapā atu ki te ratonga kiritaki a Movistar na roto i te nama waea kei te paetukutuku a te kamupene.
• I te wa e korero ana ki tetahi kaihoko ratonga kaihoko, he mea nui whakamāramahia to kerēme ma te marama me te taipitopito, tae atu ki nga ra, tau tohutoro me etahi atu korero e tika ana hei awhina i te whakatau i te take.
• Ki te kore e whakatauhia te kereme i te waa tuatahi, katahi ano ka mate koe kawea to kereme ki te taumata teitei ake i roto i te kamupene, tono ki te korero ki tetahi kaitirotiro, ki te tuku ranei i to kerēme ma te tuhi i roto i nga huarahi whakawhitiwhiti e whakaratohia ana e Movistar.
• Ina tukuna e koe to kereme, he mea nui whai ake ki te whakarite kia tika te whakatika me te koa koe ki te whakatau.

Ngā Pātai me ngā Whakautu

Me pēhea te tuku amuamu ki a Movistar?

1. He aha te tikanga ki te hanga kereme i Movistar?

1. Kohikohia nga korero mo to kereme, tae atu ki te nama kaihoko, te ra me te wa o te raru, me nga korero e tika ana.
2. Whakapa atu ki te ratonga kaihoko a Movistar na roto i to waea waea, korero ipurangi, imeera ranei.
3. Explica claramente tu reclamación me te whakarato i nga korero katoa e tika ana kia taea e ratou te awhina ia koe.
4. Tatari mo te whakautu na Movistar, ka mahia i roto i te waa motuhake.

2. He aha nga hongere ratonga kiritaki a Movistar ki te hanga kereme?

1. Línea telefónica de atención al cliente: Waea atu ki te nama waea ratonga kiritaki Movistar ka whai i nga tohutohu hei tuku i to kereme.
2. Kōrerorero tuihono: Uru ki te paetukutuku a Movistar ka rapu i te whiringa korerorero ipurangi ki te korero ki tetahi kaihoko me te tuku i to kereme.
3. Īmēra: Tukuna he imeera e whakaatu ana i to kereme ki te wahitau ratonga kaihoko a Movistar.

3. He aha nga korero e tika ana mo te kereme i Movistar?

1. Número de cliente: Tautuhia koe me to nama kaihoko Movistar.
2. Detalles del problema: Whakaratohia te ra, te wa me nga korero katoa e tika ana mo te take e amuamu ana koe.
3. Ngā mōhiohio whakapā: Kia mahara ki te whakarato i o taipitopito whakapā kia taea e Movistar te whakapā atu ki a koe mo te kereme.

4. He aha te wa whakautu a Movistar ki tetahi kereme?

1. Ka whakaae a Movistar ki te whakautu ki nga kereme i roto i nga ra mahi 15, ahakoa he rereke pea i runga i te uaua o te kereme.
2. Ki te kore koe e whiwhi whakautu i roto i te waa kua whakaritea, ka taea e koe te whakapā atu ano ki te ratonga kiritaki ki te tiki korero mo te mana o to kereme.

5. Ka taea te hanga kerēme me Movistar i runga ipurangi?

1. Ae, kei a Movistar he ratonga kaihoko mai i tana paetukutuku, ka taea e koe te tuku i to kereme ma te korerorero ipurangi, te tuku imeera ranei e whakaatu ana i to raru.

6. Me aha au ki te kore ahau e makona ki te whakautu a Movistar ki taku kereme?

1. Ki te kore koe e makona ki te whakautu a Movistar, ka taea e koe te tuku i to kereme ki te Tari Ratonga Kaiwhakamahi Waea Whakawhitiwhiti, ko wai ka arotake takitahi i to keehi.

7. He aha nga haora ratonga kiritaki a Movistar ki te tuku kerēme?

1. Ka rereke pea nga haora ratonga kaihoko a Movistar i runga i te hongere whakapā, Heoi, i te nuinga o te wa ka waatea ratou i te nuinga o te ra ki te whakahaere amuamu.
2. Tirohia nga raarangi motuhake i runga i te paetukutuku Movistar, ma roto ranei i ana hongere ratonga kiritaki.

8. He aha nga korero kei a au i mua i te whakapiri atu ki a Movistar ki te tuku kereme?

1. Whakauruhia to nama kaihoko Movistar me nga korero taipitopito mo te raru e amuamu ana koe. kia taea ai e koe te whakarato ratonga kiritaki nga korero katoa e tika ana hei whakatau i to kereme.

9. He aha te wa mutunga ki te tuku kerēme ki a Movistar?

1. Kua whakaritea nga wa kati mo te tuku kerēme ki a Movistar, No reira, he mea nui kia mohio koe ki te tuku i to kerēme i roto i te waa kua whakaritea kia tae atu ai koe.
2. Tirohia nga wa kati mo te tuku kerēme ki te paetukutuku Movistar, ma te ratonga kaihoko ranei.

10. Ka aha i muri i te tuku kerēme ki a Movistar?

1. Whai muri i te tuku i to kereme, ka whakapau kaha a Movistar ki te ako i to keehi me te whakahoki whakautu ki a koe i roto i te waa kua tohua. ka whakamohio atu ki a koe mo nga mahi ka mahia e ratou ki te whakatau i to kereme.