Ngā mea katoa e mōhiotia ana e tātou mō te whakaekenga ipurangi ki Endesa me Energía XXI

Ngā mea hou Te whakaekenga ipurangi ki a Endesa me tana kaiwhakarato pūngao whakahaeretia a Energía XXI Kua ara ake ngā āwangawanga mō te tiakitanga o ngā raraunga whaiaro i roto i te rāngai pūngao. Kua whakaae te kamupene ki tētahi urunga kore mana ki tana tūāpapa arumoni kua hurahia ngā mōhiohio tairongo o ngā miriona kaiwhakamahi i Pāniora.

E ai ki ngā kōrero a te kamupene ki te hunga i pāngia, nā te aituā i āhei ai te kaiwhakaeke ki te te tango raraunga e pā ana ki ngā kirimana hiko me te hautae atu ki ngā mōhiohio whakapā, ngā tuhinga tuakiri, me ngā taipitopito peeke. Ahakoa kāore anō kia takahia te tuku hiko me te hau, nā te nui o te takahi ture tētahi o ngā wāhanga tino uaua i ngā tau tata nei i roto i te rāngai pūngao o Ūropi.

Te āhua o te whakaekenga i te papaaho o Endesa

I whakamārama te kamupene hiko he tangata kino te mahi i angitu ki te wikitoria i ngā mahi haumaru kua whakatinanahia i runga i tā rātou tūāpapa arumoni me te urunga atu ngā pātengi raraunga kei roto ngā mōhiohio kiritaki mai i Endesa Energía (mākete kore utu) me Energía XXI (mākete whakahaeretia). E ai ki ngā pūrongo i puta te aituā i te mutunga o Hakihea, ā, I puta ake tēnei i te tīmatanga o te horapa o ngā kōrero mō te tahae i roto i ngā huihuinga tukutuku pouri..

E whakaahua ana a Endesa i te mea i tupu "Te urunga kore whakamanatanga me te kore ture" haunga āna pūnaha arumoni. I runga i te tātaritanga ā-roto tuatahi, ka whakatau te kamupene ko te kaipahua kua whai urunga atu, ā, kua taea te puta ki waho ngā poraka mōhiohio rerekē e pā ana ki ngā kirimana pūngao, ahakoa e kī ana ko te ngā tohu takiuru kua noho haumaru ngā kaiwhakamahi.

I puta te whakaekenga ipurangi, e ai ki ngā puna kōrero a te kamupene ahakoa ngā mahi haumaru kua whakatinanahia ā, kua akiakihia he arotake hōhonu mōna ngā tikanga hangarau me ngā tikanga whakahaereI te wā kotahi, kua tīmatahia he tirotirohanga ā-roto i te mahi tahi me ōna kaiwhakarato hangarau hei whakamārama anō i ngā taipitopito o te putanga mai o te takahi ture.

Ahakoa kei te haere tonu taua rangahau, e whakanui ana a Endesa Kei te haere tonu ā rātou ratonga arumoni i te āhua noaAhakoa kua āraia ētahi urunga a ngā kaiwhakamahi hei tikanga aukati, ko te kaupapa matua i ēnei rā tuatahi ko te tautuhi i ngā kiritaki e pāngia ana, me te whakamōhio tika atu ki a rātou mō te mea i tupu.

He aha ngā raraunga kua takahia i roto i te whakaekenga ipurangi

Ngā taipitopito whakawhitiwhiti kōrero a te kamupene i taea e te kaiwhakaeke te uru atu ngā mōhiohio whaiaro me ngā mōhiohio whakapā taketake (ingoa, ingoa whānau, nama waea, wāhitau mēra me ngā wāhitau īmēra), tae atu ki ngā mōhiohio e pā ana ki ngā kirimana tuku hiko me te hau.

Kei roto hoki i ngā kōrero i turuturu pea ngā tuhinga tuakiri pēnei i te DNI (Tuhinga Tuakiri ā-Motu) ā, i ētahi wā, ko te Ngā waehere IBAN o ngā pūkete peeke e pā ana ki ngā utu pire. Arā, ehara i te mea ko ngā raraunga whakahaere, ko ngā raraunga arumoni rānei anake, engari ko ngā mōhiohio pūtea tino tairongo anō hoki.

Hei tāpiri atu, he maha ngā puna me ngā turuturu i whakaputaina i roto i ngā huihuinga motuhake e kī ana ko ngā raraunga kua takahia ka uru atu ki ngā mōhiohio pūngao me te hangarau ngā mōhiohio taipitopito, pērā i te CUPS (tohu tohu pūwāhi tuku ahurei), te hītori nama, ngā kirimana hiko me te hau e hohe ana, ngā aituā kua tuhia, ngā mōhiohio ture rānei e hono ana ki ētahi kōtaha kiritaki.

Heoi, e tohe ana te kamupene, ngā kupuhipa hei uru atu ki ngā wāhi tūmataiti mai i Endesa Energía me Energía XXI kāore i pāngia nā te mea i tupu. Ko te tikanga o tēnei, i roto i te kaupapa matua, kāore ngā kaiwhakaeke e whai i ngā kī e tika ana hei uru tika ki ngā pūkete ipurangi a ngā kiritaki, ahakoa he nui ā rātou raraunga hei ngana ki te tinihanga i a rātou mā te tinihanga whaiaro.

He wāhanga o ngā kiritaki o mua o te kamupene kua tīmata hoki te whiwhi whakamōhiotanga e whakatūpato ana i a rātou mō te tūponotanga o te whakaaturanga o ā rātou raraunga, e kī ana ka pā te takahi i ngā tuhinga hītori, ehara i te mea ko ngā kirimana e kaha ana i tēnei wā anake.

Putanga a te kaipahua: neke atu i te 1 TB me te 20 miriona ngā rekoata

I a Endesa e tātari ana i te whānuitanga tuturu o te kaupapa, ko te tangata taihara ipurangi e kī ana ko ia te kawenga mō te whakaeke, e kī ana ko ia "Pāniora" i runga i te tukutuku pōuriKua tukuna e ia tana ake putanga o ngā kaupapa ki ngā huihuinga motuhake. E ai ki tāna kōrero, i taea e ia te uru atu ki ngā pūnaha a te kamupene e pā ana. neke atu i te rua hāora ā, ka tangohia mai i roto i tētahi pātengi raraunga i te hōputu .sql he nui ake i te 1 terabyte.

I roto i aua huihuinga, e kī ana a Pāniora kua riro mai i a rātou ngā raraunga mai i tata ki te 20 miriona tāngatahe tatauranga e nui atu ana i te tekau miriona ngā kiritaki a Endesa Energía me Energía XXI i Pāniora. Hei whakaatu ehara tēnei i te tinihanga, kua whakaputahia e te kaiwhakaeke he tauira o te 1.000 ngā rekoata me ngā raraunga kiritaki tūturu kua manatokohia.

Kua whakapā atu te tangata hara ipurangi tonu ki ngā pāpāho e tohunga ana ki te haumarutanga tukutuku. te whakarato i ngā kōrero motuhake mai i ngā kairīpoata he kirimana ā rātou ki a Endesa hei tautoko i te pono o te turuturu. Kua tautokohia e ēnei pāpāho te ōrite o ngā raraunga i tukuna mai ki ngā kirimana tuku taonga ā-rohe tata nei.

E whakapumau ana a Pāniora, mō tēnei wā tonu, kāore i hokona te pātengi raraunga ki ngā rōpū tuatoruAhakoa e whakaae ana ia i tukuna mai he tono tae atu ki te $250.000 mō te haurua o ngā mōhiohio i tahaetia, e kī ana ia i roto i ana karere he pai ake ki a ia te whiriwhiri tika ki te kamupene hiko i mua i te whakaoti i ngā whakaaetanga me ētahi atu rōpū whai pānga.

I roto i ētahi o aua whakawhitiwhiti kōrero, ka whakahē te kaipahua i te kamupene mō tōna kore urupare, me te kī "Kāore rātou i whakapā mai ki ahau; kāore rātou e aro ki ā rātou kiritaki." me te whakawehi ki te tuku atu i ētahi atu kōrero mēnā kāore he whakautu. Ko Endesa, i tana taha, e pupuri ana i tētahi tūnga tūmatanui tupato, ā, e whakawhāiti ana i a ia ki te whakaū i te kaupapa, me te kore e kōrero mō ngā kereme a te kaiwhakaeke.

Te pea o te tukino me te whiriwhiringa ki te kamupene

I te wā i whakapuakina ai te takahi haumarutanga ki te marea, kua huri te horopaki hei te ngana ki te pehi i te kamupeneE kī ana te kaihara ipurangi kua tukuna e ia he īmēra ki ētahi wāhitau kamupene o Endesa e ngana ana ki te tīmata i ngā whiriwhiringa, he rite ki te rautaki pahua me te kore utu i whakaritea i te tīmatanga.

E ai ki tā Spain tonu i whakamārama ki ētahi pāpāho, ko tana hiahia kia whakaae ki a Endesa mō te nui o te moni me te rā kati hei utu mō te korenga e hoko, e tohatoha rānei i te pātengi raraunga i tahaetia. I tēnei wā, e kī ana ia kāore anō kia whakaaturia e ia tētahi tatauranga ki te marea, ā, kei te tatari ia mō tētahi whakautu mai i te kamupene pūngao.

I taua wā tonu, e tohe ana te kaiwhakaeke mēnā kāore ia e tutuki i tētahi momo whakaaetanga, ka akiakihia ia ki te whakaae ki ngā tuku mai i ngā rōpū tuatoru kua whakaatu i te hiahia ki te kohi i ngā raraunga. E uru ana tēnei rautaki ki tētahi tauira e piki haere ana te kitea i roto i te hara ipurangi, e whakamahia ana te tahae o ngā raraunga whaiaro me ngā raraunga pūtea hei huarahi ki te pēhi i ngā kamupene nunui.

Mai i te tirohanga ture me te tirohanga whakahaere, ko ngā utunga utu, ko ngā whakaaetanga huna rānei Ka huaki ake he horopaki matatika me te ture matatini.Nō reira, ka karohia e ngā kamupene te tuku kōrero mō ēnei momo whakapā. I tēnei wā, kua whakaū anō a Endesa kei te mahi tahi rātou me ngā mana whakahaere e tika ana, ā, ko tana kaupapa matua ko te tiaki i ana kiritaki.

I taua wā tonu, kua tīmata ngā ope haumaru ki te aroturuki i ngā mahi a te kaiwhakaeke i runga i te tukutuku pouri Kei te kohikohi kē ngā mana whakahaere i ngā taunakitanga hei tautuhi i a ia. E kī ana ētahi puna kōrero i ahu mai pea te whakaeke i Pāniora, ahakoa kāore anō kia whakaūtia te tuakiri tūturu o Pāniora.

Te urupare ā-mana mai i Endesa me ngā mahi a ngā mana whakahaere

Whai muri i ētahi rā o te whakapae me ngā pou i runga i ngā huihuinga huna, kua tīmata a Endesa ki te tuku īmēra ki ngā kiritaki e pāngia ana pea te whakamārama i ngā mea i tupu me te tuku tohutohu tiaki taketake. I roto i ēnei karere, ka whakaae te kamupene ki te urunga kore mana, ā, ka whakamārama poto i te momo raraunga i takahia.

E kī ana te kamupene, i te kitenga tonu i te aituā, kua whakahohehia āna tikanga haumarutanga ā-rotoI aukatia e te kamupene ngā tohu kua takahia, ā, i whakatinanahia ngā mahi hangarau hei pehi i te whakaekenga, hei whakawhāiti i ōna pānga, me te ngana ki te aukati i tētahi atu mahi ōrite kei puta anō. I roto i ētahi atu mahi, kei te whakahaerehia e ia he aroturukitanga motuhake o te urunga atu ki āna pūnaha hei tautuhi i ngā whanonga rerekē.

E ai ki ngā ture tiaki raraunga o Ūropi, kua ripoatatia e Endesa te takahi raraunga ki te Pokapü Paniora mo te Tiaki Raraunga (AEPD) ā, ki Te Whare Wānanga Haumarutanga Ipurangi ā-Motu (INCIBE)Kua whakamōhiotia hoki ngā Ope Taua Haumarutanga o te Kāwanatanga, ā, kua tīmatahia he whakahaerenga tirotiro i ngā kaupapa.

E tohe ana te kamupene kei te mahi tahi rātou me "Te māramatanga" me te mahi tahi me ngā mana whakahaereKia maumahara hoki, e pā ana te herenga whakamōhiotanga ki ngā kaiwhakahaere me ngā kaiwhakamahi anō hoki, ā, ka whakamōhiotia rātou i ia wāhanga i te mea ka mārama haere te whānuitanga o te turuturu.

Kua tono ngā rōpū kaihoko pēnei i a Facua ki te AEPD kia whakatuwherahia he rangahau hōhonu Ko te whāinga o te rangahau he whakatau mēnā he tika ngā mahi haumaru a te kamupene hiko, me te mea kei te whakahaerehia te whakahaere pakaru i runga anō i ngā ture. Ko te arotahi, i roto i ētahi atu āhuatanga, ko te tere o te urupare, te tiakitanga o mua o ngā pūnaha, me ngā mahi ka whakamahia hei whakaiti i ngā mōrearea.

Ngā mōrearea tūturu mō ngā kiritaki: te tahae tuakiri me te tinihanga

Ahakoa kei te kī tonu a Endesa i roto i āna kōrero e whakaarohia ana e ia "kāore pea" ka hua mai he kino nui i te aituā Mō ngā tika me ngā rangatiratanga o ngā kiritaki, e whakatūpato ana ngā tohunga haumarutanga tukutuku, mā te whakaatu i tēnei momo mōhiohio ka huaki te kuaha ki ngā āhuatanga tinihanga maha.

Me ngā mōhiohio pēnei i te ingoa katoa, te nama ID, te wāhitau me te IBAN, Ka taea e ngā kaipahua ipurangi te whakaari i a rātou anō. o ngā pāngia me te tino whakapono. Mā tēnei ka taea e rātou, hei tauira, te ngana ki te kirimana i ngā hua pūtea i raro i ō rātou ingoa, te whakarerekē i ngā taipitopito whakapā i roto i ētahi ratonga, te tīmata rānei i ngā kereme me ngā tukanga whakahaere e whakaari ana ko rātou te rangatira tika.

Ko tētahi atu mōrearea kitea ko te te whakamahinga nui o ngā mōhiohio mō ngā kaupapa hītinihanga me ngā kaupapa pāmeKa taea e ngā kaiwhakaeke te tuku īmēra, te tuku karere kuputuhi, te waea atu rānei e whakaari ana i a rātou ko Endesa, ko ngā peeke, ko ētahi atu kamupene rānei, tae atu ki ngā raraunga tūturu a te kiritaki hei whiwhi i tō rātou whakawhirinaki me te whakatenatena i a rātou ki te whakarato atu i ētahi atu kōrero, ki te utu rānei i ngā utu tere.

E tohe ana te kamupene haumarutanga ESET Kāore te mōrearea e mutu i te rā e pūrongohia ai te takahi tureKa taea te whakamahi anō i ngā mōhiohio i riro mai i tētahi whakaekenga pēnei mō ngā marama, mō ngā tau rānei, me ētahi atu raraunga i tahaetia i ngā aituā o mua hei hanga i ngā tinihanga e tino matatau ana, e uaua ana hoki ki te kitea. Hei mārama ki ngā hua hangarau o tētahi mate nui, he mea āwhina te arotake i ngā mea ka puta mēnā ka tino pāngia tētahi mīhini: Ka aha mēnā kua pangia taku rorohiko e te pūmanawa kino?.

Koia te take e whakanui ana ngā mana whakahaere me ngā tohunga i te hiranga o kia mau tonu te mataara i te wā waenga me te wā roamā te arotake i ngā whakawhitiwhitinga peeke i ia wā, i ngā whakamōhiotanga rerekē me ngā whakawhitiwhitinga kōrero e ahua whakapae ana, ahakoa kua roa kē te wā mai i te aituā tuatahi.

Ngā taunakitanga mō te hunga i pāngia e te whakaekenga ki Endesa

Kua horahia e ngā whakahaere motuhake me ngā kamupene haumarutanga tukutuku he raupapa o ngā ngā mahi whai hua hei whakaiti i te pānga o tēnei momo takahi i waenga i ngā kaiwhakamahi. Ko te taahiraa tuatahi ko te tūpato ki ngā whakawhitiwhiti kōrero ohorere e pā ana ki te aituā, ki ngā raraunga whaiaro me ngā raraunga pūtea rānei.

Mena ka whiwhi koe i ngā īmēra, i ngā karere kuputuhi, i ngā waea rānei e āhua ana nō Endesa, nō tētahi peeke, nō tētahi atu hinonga rānei, ā, kei roto i aua mea ngā hononga, ngā tāpiritanga, ngā tono raraunga tere rāneiKo te taunakitanga kia kaua e pāwhiri i tētahi hononga, kia kaua hoki e tuku i tētahi kōrero, ā, ki te ruarua koe, whakapā atu ki te kamupene mā roto i ōna hongere mana. He pai ake te whakapau i ētahi meneti hei manatoko i te pono o te karere, kaua e tūpono ki te tinihanga. I ēnei wā, he mea āwhina te mōhio me pēhea te aukati i ngā puna kino: Me pēhea te aukati i tētahi paetukutuku.

Ahakoa e tohe ana a Endesa kia kaua e whakamahia ngā kupuhipa a ōna kiritaki Kāore rātou i tukinotia i tēnei whakaekengaE kī ana ngā tohunga ka whakamahia tēnei whai wāhitanga hei whakahou i ngā kupuhipa urunga mō ngā ratonga nui, ā, i ngā wā katoa e taea ai, whakahohe i ngā pūnaha mō manatoko rua-wāhangaNā tēnei paparanga haumarutanga tāpiri ka uaua ake te uru atu a te kaiwhakaeke ki tētahi pūkete, ahakoa ka taea e rātou te tiki i te kupuhipa.

E taunakitia ana hoki tirohia pinepine ngā pūkete peeke me ētahi atu ratonga pūtea e pā ana ki ngā raraunga kua turuturu, hei kimi i ngā whakawhitiwhitinga kāore i whakamanahia, i ngā utu rerekē rānei. Mēnā kei te whakapae koe kua tukuna he kōrero ki tētahi tangata tinihanga pea, he mea tika kia whakamōhio tonu atu koe ki te peeke me te tuku pūrongo pirihimana.

Ngā ratonga kore utu pērā i Kua pōhēhētia ahau Mā ēnei ka taea e koe te tirotiro mēnā kua puta he wāhitau īmēra, he raraunga rānei i roto i ngā takahi raraunga e mōhiotia ana. Ahakoa kāore e tukuna he parenga tino tika, ka āwhina i a koe kia mārama ake ki tō tūponotanga me te whakatau whai whakaaro mō ngā huringa kupuhipa me ētahi atu mahi ārai.

Kei te wātea ngā raina āwhina me ngā hongere mana

Hei whakatau i ngā feaa me te whakahaere i ngā aituā e pā ana ki te whakaekenga ipurangi, kua whakahohea e Endesa ngā raina waea motuhake hei āwhinaKa taea e ngā kaihoko o Endesa Energía te waea atu ki te nama kore utu 800 760 366, ko ngā kaiwhakamahi Energía XXI kei a rātou te 800 760 250 ki te tono mōhiohio, ki te ripoata rānei i tētahi āhuatanga rerekē e kitea ana e rātou.

I roto i ngā whakawhitiwhitinga kua tukuna, ka tono te kamupene ki ngā kaiwhakamahi kia Kia aro nui ki ngā whakawhitiwhiti kōrero whakapae katoa i ngā rā e haere ake nei, ā, me ripoata tonu atu mēnā ka whiwhi rātou i ngā karere, i ngā waea rānei e whakaputa ana i te kore whakawhirinaki, mā roto i ēnei waea, mā te whakapā atu rānei ki ngā ope haumaru.

Haunga ngā hongere a Endesa ake, ka taea hoki e ngā tāngata whenua te whakamahi Ratonga āwhina a te National Cybersecurity Institute, kei a ia te nama waea kore utu 017 me te nama WhatsApp 900 116 117 hei whakatau i ngā pātai e pā ana ki te haumarutanga mamati, te tinihanga ipurangi me te tiaki raraunga.

E aro ana ēnei rauemi ki ngā tāngata takitahi, ki ngā pakihi, me ngā tohunga ngaio, ā, e āhei ana hoki whiwhi aratohu tohunga mō ngā mahi hei mahi mēnā kei te whakapae koe kua pāngia koe e te tinihanga, kei te hiahia rānei koe ki te whakapakari i te haumarutanga o ō pūkete me ō pūrere i muri i te pakaru raraunga.

E taunaki ana ngā āpiha whakahaere ture kia ripoatahia ngā mahi tinihanga katoa e pā ana ki tēnei kaupapa. tuku amuamu ōkawa ki ngā Pirihimana, ki ngā Kaitiaki Tangata rāneite whakarato īmēra, karere, whakaahua mata rānei hei taunakitanga mō tētahi rangahau a meake nei.

Kotahi anō te whakaeke i roto i te ngaru o ngā aituā ipurangi ki ngā kamupene nunui

Ka tāpirihia e te keehi o Endesa he te tipu haere o ngā whakaeke ipurangi ki ngā kamupene nunui i Pāniora me Ūropi, inā koa i ngā rāngai rautaki pēnei i te pūngao, te kawe waka, te pūtea, me te whakawhitiwhiti kōrero. I ngā marama tata nei, ko ngā kamupene pēnei i Iberdrola, Iberia, Repsol, Banco Santander ranei Kua mamae hoki rātou ngā aituā i whakararu i ngā raraunga o ngā miriona kiritaki.

E whakaata ana tēnei momo whakaeke i te nekehanga o ngā rōpū taihara mai i te arotahi ki ngā whāinga pūtea anake ki Te arotahi ki ngā hanganga matua me ngā kamupene ao whānuihe nui ake te uara o ngā mōhiohio tahaetia me te kaha ki te pēhi i ngā kamupene. Ehara i te mea ko te whiwhi hua tonu te whāinga, engari ko te whiwhi raraunga ka taea te whakamahi mō te wā roa.

I te taumata Pākehā, kua roa ngā mana whakahaere e whakatairanga ana i ngā ture tino pakari, pērā i te Te Ture Tiaki Raraunga Whānui (GDPR) rānei te aratohu NIS2 mō te haumarutanga tukutuku, e hiahia ana kia whakapai ake ngā kamupene i ā rātou pūnaha tiaki me te ripoata wawe i ngā aituā e tika ana.

E whakaatu ana te turuturu i pā ki a Endesa, ahakoa ēnei whanaketanga ture, He āputa nui tonu kei waenganui i ngā whakaritenga ariā me te ao tūturu o ngā hanganga hangarau maha. Ko te uaua o ngā pūnaha tawhito, te hononga ki ngā kaiwhakarato maha, me te piki haere tonu o te uara o ngā raraunga ka waiho ēnei kamupene hei ūnga tino ataahua.

Ki ngā kaiwhakamahi, ko te tikanga o tēnei āhuatanga he mea nui whakakotahi i te whakawhirinaki ki ngā kaiwhakarato ratonga me te waiaro matatau ki te tiaki i a koe anōTe ako ki te kite i ngā tohu whakatūpato me te whakamahi i ngā aratohu taketake mō te akuaku matihiko, pērā i te whakahaere tika i te kupuhipa, te manatoko rānei i ngā whakawhitiwhiti kōrero tairongo.

Ko te whakaekenga ipurangi ki a Endesa me Energía XXI e whakaatu ana i te whānuitanga o te pakaru i roto i te papaaho arumoni o tetahi kamupene hiko nui te whakaatu i ngā raraunga whaiaro me ngā raraunga pūtea a te miriona tāngata ā, ka arahi ki ngā mahi pahua, te tahae tuakiri, me ngā whakaeke hītinihanga. Ahakoa e rangahau ana ngā mana whakahaere, e whakapakari ana hoki te kamupene i ana pūnaha, ko te parepare pai rawa atu mō ngā kiritaki ko te noho mōhio, te tino tupato ki ngā karere whakapae, me te whakawhirinaki ki ngā hongere mana me ngā taunakitanga a ngā tohunga haumarutanga tukutuku.