Momwe mungapangire njira yolumikizirana ndi mawu (IVR) mu BlueJeans?

INTRODUCCIÓN

Kupanga luso laukadaulo wamawu kwasintha momwe makampani amalumikizirana ndikupereka chithandizo Makasitomala anu. Njira yolumikizirana ndi mawu, yomwe imadziwikanso kuti IVR, imalola mabungwe kuti azisintha ntchito zamakasitomala pogwiritsa ntchito mafoni, ndikupereka njira yabwino komanso yothandiza yoyendetsera mafunso ndi zopempha.

M'nkhaniyi, tiwona momwe tingapangire njira yoyankhira mawu pogwiritsa ntchito BlueJeans, nsanja yolumikizirana mu mtambo. Tiphunzira zofunikira zaukadaulo ndi njira zabwino zogwiritsira ntchito IVR ku BlueJeans, kukulolani kuti muwongolere zomwe kasitomala amakumana nazo ndikukwaniritsa bwino bizinesi yanu. Tiyeni tiyambe!

1. Chiyambi cha Interactive Voice Response (IVR) Systems mu BlueJeans

Machitidwe a Interactive Voice Response (IVR) mu BlueJeans ndi chida chofunikira chomwe chimalola ogwiritsa ntchito kuyanjana ndi dongosolo kupyolera mu malamulo a mawu. Izi ndizothandiza makamaka pamene ogwiritsa ntchito sangathe kugwiritsa ntchito manja awo kuti agwiritse ntchito dongosolo kapena pamene yankho lachangu likufunika.

Kuti muyambe kugwiritsa ntchito machitidwe a IVR ku BlueJeans, muyenera kulowa papulatifomu ndikusankha njira yosinthira mawu. Mukakhala m'gawoli, mutha kufotokoza malamulo amawu omwe adzagwiritsidwe ntchito pochita zinthu zosiyanasiyana, monga kukonzekera msonkhano, kujowina kuyimba, kapena kuyambitsa ulaliki.

Ndikofunikira kukumbukira zinthu zingapo zofunika pakukhazikitsa makina a IVR ku BlueJeans. Choyamba, m'pofunika kufotokozera momveka bwino malamulo a mawu oti agwiritsidwe ntchito, kuonetsetsa kuti ndi osavuta kukumbukira ndi kutchula. Kwa ogwiritsa ntchito. Kuonjezera apo, njira zowonjezera zotetezera, monga mawu achinsinsi, zikhoza kukhazikitsidwa kuti zitsimikizire kuti ogwiritsa ntchito ovomerezeka okha ndi omwe angathe kupeza dongosolo. Pomaliza, BlueJeans imapereka zolemba zambiri ndi zothandizira zothandizira ogwiritsa ntchito kukonza ndikugwiritsa ntchito machitidwe a IVR.

Mwachidule, machitidwe ogwiritsira ntchito mawu oyankhulana mu BlueJeans ndi chinthu chamtengo wapatali chomwe chimalola ogwiritsa ntchito kuyanjana ndi dongosolo kudzera m'mawu a mawu. Kukonzekera koyenera ndi kumvetsetsa zomwe zilipo ndizofunika kwambiri kuti mupindule kwambiri ndi ntchitoyi. Ndi malangizo omveka bwino komanso zothandizira, BlueJeans imapangitsa kuti zikhale zosavuta kukhazikitsa ndi kugwiritsa ntchito machitidwe a IVR kuti apititse patsogolo luso la wogwiritsa ntchito.

2. Ubwino wogwiritsa ntchito njira yolumikizirana mawu (IVR) mu BlueJeans

Kukhazikitsa njira yolumikizirana mawu (IVR) ku BlueJeans kumapereka maubwino angapo kuti muwongolere luso la ogwiritsa ntchito ndikuwongolera kulumikizana kwamkati ndi kunja kwa bungwe.

1. Kuchita bwino kwambiri pakulumikizana: Mwa kuphatikiza IVR mu BlueJeans, ntchito zamakasitomala ndi njira zowongolera mafoni zimasinthidwa. Ogwiritsa azitha kudziwa zambiri kapena kuchita ntchito popanda kufunikira kulumikizana mwachindunji ndi wothandizira. Izi zimachepetsa nthawi yodikira ndikuwongolera magwiridwe antchito a bungwe.

2. Kusintha kwazomwe zimachitika: Dongosolo la IVR limakupatsani mwayi wokonda kuyanjana ndi ogwiritsa ntchito, kusintha zomwe amakonda komanso zomwe amakonda. Itha kukhazikitsidwa kuti ipereke zosankha zapadera, kupereka zidziwitso zoyenera, kapena kuyitanira kwa madipatimenti apadera kapena othandizira. Izi zimatsimikizira chidziwitso chamadzimadzi chosinthidwa kwa wogwiritsa ntchito aliyense.

3. Kuchita bwino: Kukhazikitsa kwa IVR mu BlueJeans kumathandiza kukulitsa zokolola zamagulu ogwira ntchito. Othandizira amatha kuthera nthawi yochulukirapo pazinthu zovuta ndi mafunso, pomwe makina opangira okha amayankha zopempha zosavuta. Kuphatikiza apo, dongosololi limalemba ndikusanthula zochitika, ndikupereka zidziwitso zothandiza kukonza njira ndi kupanga zisankho.

Mwachidule, kuphatikiza njira yolumikizirana mawu (IVR) mu BlueJeans kumapereka maubwino monga kulumikizana bwino, kusinthira makonda, komanso zokolola zambiri. Yankho lodzichitira lokhali limathandizira makasitomala komanso kumathandizira kasamalidwe ka mafoni, kulola othandizira kuyang'ana pa mafunso ovuta kwambiri. Musaphonye mwayi wokhazikitsa dongosolo la IVR ku BlueJeans ndikusintha bizinesi yanu!

3. Gawo ndi Gawo: Momwe Mungakhazikitsire Interactive Voice Response (IVR) System mu BlueJeans

1. Lowani muakaunti yanu ya BlueJeans ndikupita kugawo la "Zikhazikiko".
2. Mugawo la "Call Management", sankhani "Interactive Voice Response (IVR)".
3. Kuti muyambe kukhazikitsa dongosolo lanu la IVR, dinani batani la "New IVR".

Mukakhala mkati mwa kasinthidwe ka IVR, mutha kufotokozera njira zosiyanasiyana zomwe zingatsatidwe pama foni omwe akubwera. Pa sitepe iliyonse, mutha kusankha pakati pazochita zosiyanasiyana zomwe zikuyenera kuchitika, monga kusewera uthenga wojambulidwa, kusamutsa kuyimba kwa wogwiritsa ntchito wina, kapenanso kupatsa woyimbirayo mwayi woti alowe nambala yowonjezera.

Ndikofunikira kudziwa kuti mutha sintha ma IVR angapo malinga ndi zosowa zanu. Mwachitsanzo, mutha kukhala ndi IVR imodzi yamaola antchito ndi ina kwa maola angapo, kapena mutha kupanga ma IVR osiyanasiyana pamadipatimenti osiyanasiyana pakampani yanu.

Mukamaliza kukhazikitsa dongosolo lanu la IVR, musaiwale kusunga zosintha zomwe mudapanga. Tsopano mutha kupatsa omwe akukuyimbirani mwayi wodziwa zambiri komanso waluso powatsogolera kunjira kapena munthu yemwe angafune kudzera pamakina anu oyankha mawu mu BlueJeans.

4. Kusankha ndi kusintha kwa malamulo a mawu mu BlueJeans IVR

Iyi ndi njira yofunikira kwambiri yowonetsetsa kuti izi zikuyenda bwino komanso moyenera mukamagwiritsa ntchito izi. Kudzera pamawu amawu, ogwiritsa ntchito amatha kuwongolera ntchito zosiyanasiyana za BlueJeans monga kukonza misonkhano, kasamalidwe ka omwe atenga nawo mbali, komanso kuwongolera ma audio ndi makanema.

Kuti musankhe ndikusintha malamulo amawu mu BlueJeans IVR, tsatirani izi:

1. Lowani muakaunti yanu ya BlueJeans ndikupita kugawo la "Zikhazikiko".
2. Sankhani "Malamulo a Mawu" kuchokera ku menyu omwe mungasankhe.
3. Tsopano mutha kusintha malamulo amawu malinga ndi zomwe mumakonda. Mutha kugawa mawu osakira ku lamulo lililonse ndikutanthauzira zomwe zikugwirizana. Mwachitsanzo, mutha kukhazikitsa "Sinthani Msonkhano" ngati mawu ofunikira kuti muyambe kukonzekera msonkhano.

Ndikofunika kukumbukira njira zabwino kwambiri posankha ndikusintha malamulo amawu mu BlueJeans IVR. Choyamba, yesani kusankha mawu osakira omwe ndi osavuta kukumbukira ndi kuwatchula. Komanso, ganizirani kupereka malamulo osiyanasiyana a ntchito zofanana, monga "Pa Kamera" ndi "Off Camera," kuti mupereke zosankha zambiri kwa ogwiritsa ntchito. Pomaliza, yesani malamulowo mutawakonza kuti muwonetsetse kuti akugwira ntchito moyenera ndikusintha ngati kuli kofunikira.

5. Kuphatikiza kwa BlueJeans IVR ndi njira zina zoyankhulirana

Itha kukhala njira yopindulitsa kwambiri yopititsira patsogolo zokolola komanso kuchita bwino pakampani. Kupyolera mu kuphatikiza uku, ndizotheka kugwirizanitsa njira zonse zoyankhulirana pa nsanja imodzi, kuti zikhale zosavuta kuyang'anira ndi kuyang'anira machitidwe a makasitomala. munthawi yeniyeni. Mwachitsanzo, BlueJeans IVR ikhoza kuphatikizidwa ndi foni, imelo, macheza amoyo ndi malo ochezera.

Pali njira zosiyanasiyana zochitira kuphatikiza uku, kutengera njira zoyankhulirana zomwe mukufuna kulumikizana ndi BlueJeans IVR. Njira yodziwika bwino ndikugwiritsa ntchito API (Application Programming Interface) kulola kulumikizana pakati machitidwe osiyanasiyana. Mwachitsanzo, BlueJeans IVR API ingagwiritsidwe ntchito kulumikiza nsanja ndi IP telephony systems monga Avaya, Cisco kapena Asterisk. Izi zimalola kuti azidzipangira okha mafoni obwera ndi otuluka, komanso kutsata kuyanjana kwamakasitomala.

Njira inanso ndikugwiritsa ntchito zida za chipani chachitatu zomwe zimathandizira . Zida izi nthawi zambiri zimapereka mawonekedwe owoneka bwino komanso osavuta kugwiritsa ntchito, kukulolani kuti mukonzekere kuphatikiza mwachangu komanso mosavuta. Zina mwa zida izi zimapereka magwiridwe antchito owonjezera, monga kujambula ndi kuyitanitsa, kuzindikiritsa mafoni omwe akubwera, komanso kusanthula. Kuphatikiza apo, mutha kupeza maphunziro ndi zitsanzo pa intaneti zomwe zimapereka chitsogozo. sitepe ndi sitepe kuchita kugwirizanitsa mawonekedwe ogwira mtima.

6. Kusintha Makonda a Interactive Voice Response (IVR) System mu BlueJeans

Dongosolo lothandizira mawu (IVR) mu BlueJeans litha kusinthidwa malinga ndi zosowa za kampani iliyonse kapena wogwiritsa ntchito. Kusintha makonda a IVR kumathandizira kukhathamiritsa kwa ogwiritsa ntchito popereka zosankha zomveka bwino komanso zoyenera, komanso njira zina zoyendetsera ngati wogwiritsa ntchito angafune kulankhula ndi woyimilira. ntchito yamakasitomala. M'munsimu muli masitepe osinthira makina oyankha mawu mu BlueJeans.

1. Pezani zoikamo za IVR: Lowani muakaunti yanu ya BlueJeans ndikupita kugawo loyang'anira ntchito. Kumeneko, kusankha "IVR Zikhazikiko" njira mu zoikamo menyu.

2. Pangani Menu Tree: BlueJeans imakulolani kuti mupange mndandanda wamtengo wapatali kuti muwongolere ogwiritsa ntchito njira zosiyanasiyana za IVR. Mutha kuwonjezera magawo angapo a menyu ndi ma submenus ngati pakufunika. Gwiritsani ntchito chida choperekedwa ndi BlueJeans kuti muwonjezere zosankha, kujambulani mauthenga olandiridwa, ndikusintha zomwe mungachite posankha njira inayake.

3. Yesani Custom IVR: Mukangopanga khwekhwe lanu la IVR, ndikofunikira kuyesa kwambiri kuti muwonetsetse kuti zonse zikuyenda bwino. Imbani nambala yoyeserera yoperekedwa ndi BlueJeans ndikuyendetsa njira zonse za IVR kuti muwonetsetse kuti mafoni adayendetsedwa bwino, mauthenga olandilidwa ndi zosankha zamasewera zidaseweredwa, ndipo zosankhidwa zidachitika.

Kumbukirani kuti ndi njira yopitilira. Momwe bizinesi yanu kapena zosowa zanu zikusintha, mungafunikire kusintha ndikuwongolera makonzedwe anu a IVR kuti mutsimikizire kukhutitsidwa kwamakasitomala ndikuwonjezera kuyimba bwino.

7. Njira zabwino zopezera mwayi wogwiritsa ntchito BlueJeans IVR

Kuti muwongolere zomwe ogwiritsa ntchito akugwiritsa ntchito mu BlueJeans IVR, ndikofunikira kutsatira njira zina zabwino zomwe zingapangitse kuti pakhale njira yabwino komanso yabwino. Nawa maupangiri okuthandizani kukonza momwe mungagwiritsire ntchito makina a BlueJeans Interactive Voice Response (IVR):

1. Sinthani zosankha za menyu: Onetsetsani kuti zosankha zomwe mungasankhe ndizomveka komanso zazifupi. Pewani kudzaza wosuta ndi zosankha zambiri ndikuchepetsa kuchuluka kwa menyu. Ikani patsogolo zosankha zofunika kwambiri.
2. Gwiritsani ntchito mawu omveka bwino: Ma voiceovers ndi mauthenga ojambulidwa omwe amasewera pa IVR ayenera kukhala omveka bwino, achidule komanso osavuta kumva. Pewani kugwiritsa ntchito luso kapena mawu osamveka bwino omwe angayambitse chisokonezo mwa ogwiritsa ntchito. Khalani ndi chilankhulo chosavuta komanso cholunjika.
3. Chepetsani nthawi yodikira: Kudikira nthawi kungakhale kokhumudwitsa kwa ogwiritsa ntchito, choncho ndikofunika kuchepetsa momwe mungathere. Khazikitsani njira zopangira nthawi yoyankha mwachangu momwe mungathere, monga kukhathamiritsa kuyimbira foni kapena kupereka njira zodzithandizira zokha.

8. Kuthetsa zovuta zomwe wamba mukakhazikitsa njira yolumikizirana mawu (IVR) mu BlueJeans

Vuto 1: Kulephera kulandira mafoni obwera pa BlueJeans IVR

Ngati mukukumana ndi zovuta kulandira mafoni obwera pa BlueJeans IVR, pali mayankho angapo omwe mungayesere. Choyamba, onetsetsani kuti nambala yanu ya foni yomwe ikubwera ndi yolondola. Tsimikizirani kuti manambalawa adaperekedwa molondola ku akaunti yanu komanso kuti palibe zoletsa kapena zoletsa zomwe zimalepheretsa mafoni kulandiridwa.

Njira ina yotheka ndikuwunika zovuta zamalumikizidwe. Onetsetsani kuti intaneti yanu ndi yokhazikika komanso madoko ofunikira ali otsegula pa firewall kapena rauta yanu. Komanso, fufuzani ngati BlueJeans IVR yakonzedwa bwino pa makina anu ndipo ngati njira zolowera zoyimba foni zakhazikitsidwa bwino. Onaninso ngati manambala a foni omwe akubwera ali ndi njira yoyenera yofikira ku IVR.

Vuto 2: Kuvuta kusintha mauthenga olandiridwa ndi zosankha mu BlueJeans IVR

Nthawi zina mutha kukumana ndi zovuta mukamayesa kusintha mauthenga olandiridwa ndi zosankha mu BlueJeans IVR. Kuti muthetse izi, onetsetsani kuti mwatsata njira zokhazikitsira zoperekedwa ndi BlueJeans. Dzidziwitseni nokha ndi zosankha zomwe zilipo kuti musinthe mauthenga ndi mindandanda yazakudya, ndipo onani ngati zosintha zonse zasungidwa bwino.

Ngati mukupitirizabe kukumana ndi zovuta, tikulimbikitsidwa kuti muwone zolemba zoperekedwa ndi BlueJeans za zitsanzo ndi maupangiri pang'onopang'ono amomwe mungasinthire mauthenga olandiridwa ndi zosankha. Mutha kulumikizananso ndi chithandizo cha BlueJeans kuti mupeze chithandizo chowonjezera ndikuthana ndi zovuta zilizonse zomwe mungakumane nazo mukusintha IVR yanu.

Nkhani 3: magwiridwe antchito a IVR ochepa mu BlueJeans

Mukapeza kuti magwiridwe antchito a IVR mu BlueJeans ndi ochepa ndipo sakukwaniritsa zosowa zanu zenizeni, pali njira zina zomwe mungaganizire. Njira imodzi ndikuwunika mapulatifomu ena kapena othandizira omwe amapereka kusinthasintha kwakukulu komanso makonda mu IVR yanu. Fufuzani mawonekedwe ndi mitengo ya zosankha zosiyanasiyana kuti mupeze yomwe ikugwirizana ndi zomwe mukufuna.

Njira ina ndiyo kugwiritsa ntchito ma API kapena mayankho a chipani chachitatu omwe angaphatikizidwe ndi BlueJeans kuti awonjezere magwiridwe antchito ku IVR. Onani zolemba ndi zothandizira zomwe zilipo pa intaneti kuti mudziwe njira zothetsera mavuto ndi momwe mungawagwiritsire ntchito pakompyuta yanu.

9. Kuganizira za Chitetezo Pamene Mukugwiritsa Ntchito Interactive Voice Response (IVR) System mu BlueJeans

Mukakhazikitsa njira yolumikizirana mawu (IVR) pa BlueJeans, ndikofunikira kwambiri kuganizira zinthu zingapo zachitetezo kuti muteteze zidziwitso zodziwika bwino ndikuwonetsetsa kuti dongosolo likuyenda bwino. M'munsimu muli malangizo ena oyenera kutsatira:

1. Kutsimikizika kwa ogwiritsa ntchito: Ndikofunikira kukhazikitsa njira yotsimikizika yolimba kuti muwonetsetse kuti ogwiritsa ntchito ovomerezeka okha ndi omwe ali ndi mwayi wogwiritsa ntchito IVR. Ndibwino kugwiritsa ntchito kutsimikizira zinthu ziwiri kuwonjezera chitetezo chowonjezera.

2. Kubisa kwa data: Kuti muteteze zinsinsi za deta yomwe imafalitsidwa kudzera mu dongosolo la IVR, m'pofunika kugwiritsa ntchito kumapeto mpaka kumapeto. Izi zidzateteza deta kuti isasokonezedwe kapena kusinthidwa ndi anthu ena osaloledwa.

3. Kuyang'anira zochitika: Ndikofunikira kukhazikitsa njira yowunikira mosalekeza kuti muzindikire zochitika zilizonse zokayikitsa kapena kuyesa kulowerera mu IVR. Kuonjezera apo, mbiri yatsatanetsatane ya zochitika zonse ndi zochitika zomwe zachitika ziyenera kusungidwa kuti zithandize kufufuza ndi kufufuza ngati pachitika ngozi.

10. Kutsata Data ndi Kusanthula mu BlueJeans IVR Kupititsa patsogolo Kuchita Bwino

Kutsata ndi kusanthula deta mu BlueJeans IVR ndi chida chofunikira chothandizira kuchita bwino pamisonkhano yanu yeniyeni. Ndi magwiridwe antchito awa, mudzatha kudziwa zambiri za momwe amagwirira ntchito komanso momwe amachitira nawo pamayimbidwe.

Kuti muyambe kugwiritsa ntchito izi, onetsetsani kuti mwayika mtundu waposachedwa wa BlueJeans IVR pa chipangizo chanu. Mukakhala pa foni, pitani ku tabu ya "Analytics" mu mawonekedwe a BlueJeans. Apa mupeza njira zosiyanasiyana zosefera ndikuwona zofunikira.

Zina mwazinthu zomwe muzitha kusanthula mu BlueJeans IVR ndi monga nthawi yoyimba, kuchuluka kwa omwe atenga nawo mbali, mafunso omwe amafunsidwa pafupipafupi ndi omwe akutenga nawo mbali, komanso mtundu wamawu ndi makanema. Izi zikuthandizani kuzindikira madera omwe mungathe kusintha ndikupanga zisankho zanzeru kuti mukwaniritse bwino misonkhano yanu.

11. Kuphatikiza kwa BlueJeans IVR ndi CRM kapena zida zina zoyendetsera bizinesi

Kuti muphatikize BlueJeans IVR ndi CRM kapena zida zina zoyendetsera bizinesi, muyenera kutsatira njira zingapo zofunika. M'munsimu pali phunziro la tsatane-tsatane kuthetsa vutoli:

1. Fufuzani njira zophatikizira zomwe zilipo: Musanayambe, ndikofunikira kufufuza njira zophatikizira zomwe zilipo za BlueJeans IVR ndi CRM yanu kapena chida chowongolera bizinesi. Onani zolemba za BlueJeans IVR ndikuwona ngati akupereka zophatikizira za CRM yanu.
2. Konzani kuphatikiza: Mukasankha njira yoyenera yophatikizira, muyenera kuyikonza molingana ndi malangizo omwe aperekedwa. Izi zingaphatikizepo kuyika mapulagini kapena zowonjezera, kukonza makonda ena, kapena kupanga makiyi a API.
3. Kuyesa ndi kuthetsa mavuto: Pambuyo pokhazikitsa kuphatikiza, ndikofunikira kuyesa kwambiri kuti muwonetsetse kuti kulumikizana pakati pa BlueJeans IVR ndi CRM yanu kapena chida chowongolera bizinesi ndikolondola. Ngati mukukumana ndi zovuta, funsani zolemba za ogulitsa kapena thandizo laukadaulo kuti muthandizire kuthana ndi mavuto.

Mukamaliza izi, BlueJeans IVR iyenera kuphatikizidwa bwino ndi CRM yanu kapena zida zina zoyendetsera bizinesi. Izi zikuthandizani kuti muwongolere bizinesi yanu ndikuwongolera magwiridwe antchito a kampani yanu pophatikiza magwiridwe antchito a BlueJeans IVR ndi kuthekera kwa CRM yanu.

12. Momwe mungasamalire ndikusintha zomwe zili mu Interactive Voice Response (IVR) mu BlueJeans

Dongosolo lothandizira mawu (IVR) ku BlueJeans ndi chida chofunikira kwambiri pakuwongolera ndikusintha zomwe zili bwino. M'munsimu muli njira zofunika kwambiri kuti mugwire ntchitoyi:

1. Pezani gulu la oyang'anira a BlueJeans: Lowani muakaunti yanu ya BlueJeans ndikupita ku gulu la admin. Apa mupeza zosankha zonse ndi zosintha zokhudzana ndi dongosolo lanu la IVR.

2. Konzani zosankha za dongosolo la IVR: Mukakhala mu gulu la oyang'anira, yang'anani gawo la IVR ndikudina. Apa mutha kupeza njira zonse zosinthira makina a IVR, monga zojambulira zolandilidwa, mindandanda yazakudya ndi mayankho odziwikiratu. Sinthani zosankhazi molingana ndi zosowa za kampani kapena polojekiti yanu.

3. Sinthani zomwe zili mu dongosolo la IVR: Kuti musinthe zomwe zili mu dongosolo la IVR, dinani njira yosinthira yofananira mu gulu loyang'anira. Apa mutha kusintha zojambulira zolandilidwa, mauthenga olumikizana ndi china chilichonse cha IVR. Kumbukirani kusunga zosintha zonse musanatuluke.

Mwachidule, kuyang'anira ndikusintha machitidwe a interactive voice response (IVR) mu BlueJeans ndi njira yosavuta komanso yothandiza. Potsatira njira zomwe tazitchula pamwambapa, mudzatha kukonza ndikusintha zosankhazi malinga ndi zosowa za polojekiti yanu. Onetsetsani kuti mwasunga zosintha zonse zomwe zachitika ndikugwiritsa ntchito bwino chida chachikuluchi pakulumikizana kwanu kwabizinesi.

13. Zovuta ndi zomwe zidzachitike m'tsogolo pakugwiritsa ntchito machitidwe oyankhulana ndi mawu (IVR) mu BlueJeans

14. Kutsiliza: Zopindulitsa zazikulu ndi malingaliro ogwiritsira ntchito njira yoyankhira mawu (IVR) mu BlueJeans

Kukhazikitsa njira yoyankhira mawu (IVR) mu BlueJeans kumatha kupereka maubwino angapo. Choyamba, dongosololi limalola ogwiritsa ntchito kupeza zambiri ndi mautumiki mofulumira komanso moyenera kudzera m'mawu a mawu. Izi zimathandizira njira yolumikizirana ndi BlueJeans ndikusunga nthawi kwa ogwiritsa ntchito chifukwa safunika kuyenda pamindandanda yazakudya ndi zosankha pogwiritsa ntchito mawonekedwe azithunzi.

Kuphatikiza apo, IVR imapereka mwayi wosinthira makonda ndi BlueJeans malinga ndi zosowa ndi zomwe amakonda. Ogwiritsa ntchito amatha kukhazikitsa malamulo achikhalidwe kuti azitha kupeza zinthu zinazake kapena chidziwitso chofunikira. Kusinthasintha kolumikizana uku kumapangitsa kuti ogwiritsa ntchito azigwiritsa ntchito bwino komanso kumawonjezera luso logwiritsa ntchito BlueJeans.

Kuti mugwiritse ntchito bwino dongosolo la IVR ku BlueJeans, ndikofunikira kutsatira malingaliro angapo ofunikira. Choyamba, kufufuza mozama za zosowa ndi zofunikira za ogwiritsa ntchito ziyenera kuchitika. Izi zizindikiritsa mawonekedwe ndi ntchito zomwe ziyenera kupezeka kudzera mu IVR system. Kuphatikiza apo, ndikofunikira kupanga mawonekedwe omveka bwino komanso osavuta kutsatira, okhala ndi zosankha zokonzedwa bwino ndi menyu. Izi zipangitsa kuyenda kosavuta komanso kupewa chisokonezo kwa ogwiritsa ntchito. Pomaliza, kuyezetsa kwakukulu kuyenera kuchitidwa kuti kuwonetsetsa kuti dongosolo la IVR likugwira ntchito bwino, kuzindikira ndi kukonza zovuta zilizonse kapena zolakwika zomwe zingabwere panthawi yolumikizana.

Pomaliza, kukhazikitsa njira yolumikizirana mawu (IVR) ku BlueJeans kumatha kupereka yankho logwira mtima komanso lowopsa kuti lipititse patsogolo luso lamakasitomala pakulankhulana pafoni. Pogwiritsa ntchito luso lapamwamba la BlueJeans, monga ID yoyimba foni, kujambula mafoni, komanso kuphatikiza ndi makina a CRM, mutha kupanga IVR yokhazikika yogwirizana ndi zosowa za kampani yanu.

Potsatira masitepe ndi malingaliro zomwe zatchulidwa m'nkhaniyi, mutha kupanga ndikusintha IVR yogwira mtima mu BlueJeans. Kumbukirani kuti kukonzekera mosamalitsa, kufotokozera momveka bwino zosankha ndi ma menyu, ndikuwunika momwe magwiridwe antchito nthawi zonse kumathandizira kuti makina anu a IVR agwire bwino ntchito.

Pamene mukupitiriza kukhathamiritsa makina anu a IVR, mutha kuwonanso magwiridwe antchito ndi mawonekedwe ena apamwamba a BlueJeans, monga kuyimba foni mwanzeru, kuphatikiza ndi mapulogalamu a AI, ndikudzipangira ntchito zina zowonjezera. Izi zikuthandizani kuti muzichita bwino kwambiri komanso muzichita bwino pamatelefoni anu, potero kumapangitsa kuti makasitomala azikhala okhutira komanso momwe bizinesi yanu ikuyendera.

Pamapeto pake, kukhazikitsa njira yolumikizirana mawu mu BlueJeans kumapereka maubwino ambiri Za kampani yanu, kuchokera ku ntchito yabwino kwamakasitomala mpaka kuchepetsa nthawi yodikirira komanso zokolola zambiri. Khalani omasuka kugwiritsa ntchito mwayi wa BlueJeans ndikusintha IVR yanu mogwirizana ndi zosowa zanu zabizinesi. Tili ndi chidaliro kuti yankho laukadaulo lapamwambali likulitsa kupambana kwanu pantchito yolumikizirana pafoni.