Kodi mungapange bwanji pempho ndi Lebara?

Kodi mungapange bwanji pempho ndi Lebara?

Mdziko lapansi Pamatelefoni, ndizofala kuti ogwiritsa ntchito mafoni amakumana ndi zovuta ndi omwe akuwathandiza. Lebara, yemwe amadziwika kuti amapereka mafoni a m'manja, intaneti ndi ma TV, ndi kampani yomwe imaganizira za kufunikira kwa kuthetsa madandaulo a ogwiritsa ntchito. bwino ndi nthawi yake. M'nkhani yaukadaulo iyi, tifotokoza sitepe ndi sitepe momwe mungapangire chiwongola dzanja ku Lebara, kuti muthane ndi zovuta zilizonse zomwe mungakumane nazo ndikupeza yankho lomwe mukufuna.

1. Chiyambi cha zodandaula ku Lebara

Madandaulo ku Lebara ndi njira yomwe imalola makasitomala kuthetsa vuto lililonse kapena zovuta zokhudzana ndi ntchito zomwe kampaniyo imaperekedwa. Kupyolera mu njirayi, ogwiritsa ntchito ali ndi mwayi wofotokozera madandaulo awo ndi kulandira yankho loyenera komanso lokhutiritsa. Gawoli lipereka chitsogozo chatsatanetsatane chamomwe mungatsatire zomwe mukufuna ku Lebara.

Kuti tiyambe kudandaula, ndikofunikira kusonkhanitsa zidziwitso zonse zokhudzana ndi nkhani yomwe ikufunsidwa. Izi zikuphatikiza nambala yamakasitomala, zambiri za akaunti, ma call log, mauthenga olembedwa, recharge mbiri ndi zolemba zina zilizonse zokhudzana nazo. Ndikofunikira kukhala ndi chidziwitso chonsechi musanalankhule ndi makasitomala a Lebara.

Zidziwitso zonse zofunika zikapezeka, chotsatira ndikulumikizana ndi makasitomala a Lebara. Izi Zingatheke m'njira zosiyanasiyana, monga kudzera pa foni yothandizira makasitomala, macheza pa intaneti kapena imelo. Pakulumikizana uku, ndikofunikira kufotokozera vutoli mwatsatanetsatane ndikupereka zonse zomwe zidasonkhanitsidwa kale. Wothandizira Lebara adzapereka yankho kapena kupititsa patsogolo nkhaniyi pamlingo wapamwamba ngati kuli kofunikira.

2. Ndi liti ndipo chifukwa chiyani muyenera kudandaula ndi Lebara?

Kulemba chigamulo ndi Lebara ndichinthu chomwe muyenera kuganizira mukakhala ndi vuto kapena zovuta ndi ntchito zomwe kampaniyo imaperekedwa. Pali zochitika zosiyanasiyana zomwe mungafunikire kupereka chiwongola dzanja, ndipo ndikofunikira kuchita izi munthawi yake kuti muthetse vutolo. njira yothandiza.

Chimodzi mwazifukwa zazikulu zoperekera chiwongolero ku Lebara ndikuti ngati mwakumanapo ndi zosokoneza kapena zolephereka pama foni anu am'manja. Izi zitha kuphatikizirapo zinthu monga ma foni otsitsidwa, kusamveka bwino kwa ma siginecha, kapena kusowa kwa madera ena. Ndikofunikira kufotokozera Lebara za nkhaniyi kuti athe kufufuza ndi kuthetsa nkhani zilizonse zaukadaulo zomwe zingakhudze ntchito yanu.

Chifukwa china choperekera chiwongolero ku Lebara ndi ngati mwakhala mukulipira zolakwika kapena zosaloleka ku akaunti yanu. Ngati muwona zina mwa milanduyi pamawu anu, ndikofunikira kudziwitsa a Lebara nthawi yomweyo kuti athe kufufuza ndikuwongolera momwe zinthu zilili. Tikukulimbikitsani kuti muziwunikanso bilu yanu pafupipafupi kuti muwonetsetse kuti palibe zolipiritsa zosayembekezereka.

3. Zofunikira pakulemba chikalata ku Lebara

Kuti mupereke chigamulo ndi Lebara, muyenera kukwaniritsa zofunika zina. Zofunikira izi ndi izi:

• Khalani ndi akaunti yogwira ntchito ku Lebara ndikukhala eni ake.
• Sungani mbiri yatsatanetsatane ya chochitika kapena vuto lomwe mukufuna kudandaula nalo.
• Sonkhanitsani zidziwitso zonse zofunika, monga masiku, manambala amawu ndi zokambirana zam'mbuyomu ndi kasitomala.
• Onani ngati vuto liri mkati mwa udindo wa Lebara molingana ndi zomwe akufuna.

Zofunikira izi zikakwaniritsidwa, mutha kupitiliza kukapereka chigamulo. Gawo loyamba ndikulumikizana ndi kasitomala wa Lebara. Izi ndi angathe kuchita kudzera munjira zosiyanasiyana, monga nambala yafoni, macheza amoyo patsamba lanu kapena imelo. Ndikofunikira kupereka zonse zofunikira kuti athe kumvetsetsa ndikusanthula zomwe akunena.

Ndikoyenera kusunga mbiri ya mauthenga onse opangidwa ndi makasitomala a Lebara. Sungani nambala kapena manambala omwe amakupatsirani, komanso zindikirani masiku ndi nthawi za zokambirana. Izi zipangitsa kuti kutsatidwe kosavuta ngati kuli kofunikira. Komanso, ngati yankho lokhutiritsa silinafikire, ndizotheka kukweza zonena za akuluakulu apamwamba, monga Telecommunications User Service Office.

4. Njira zopangira chiwongola dzanja ku Lebara

Pansipa pali njira zomwe muyenera kutsatira kuti mupereke chigamulo ku Lebara:

1. Recopila la información necesaria: Musanapereke chiwongolero, ndikofunikira kusonkhanitsa zonse zofunikira. Sonkhanitsani zikalata zokhudzana ndi vutoli, monga ma invoice, malisiti ogula kapena zithunzi zomwe zikuwonetsa kusokoneza.

2. Lumikizanani ndi kasitomala: Kuti muyambe kuyitanitsa, ndikofunikira kulumikizana ndi kasitomala wa Lebara. Mutha kuchita izi kudzera nambala yawo yafoni kapena kutumiza imelo. Perekani tsatanetsatane wa zonena zanu momveka bwino komanso mwachidule.

3. Sigue las instrucciones del servicio de atención al cliente: Mukalumikizana ndi kasitomala, mutsatira malangizo omwe amakupatsani kuti mupereke zomwe mukufuna. Izi zingaphatikizepo kutumiza mafomu, zolemba zina, kapena kumaliza ndondomeko inayake. Onetsetsani kuti mwatsatira malangizo onse molondola kuti mufulumizitse njira yothetsera vuto lanu.

5. Lembani ndi kutumiza fomu yofunsira ku Lebara

6. Momwe mungatumizire umboni wowonjezera ndi zolemba pazolinga zanu ku Lebara

Kupereka umboni wowonjezera ndi zolemba pazolinga zanu za Lebara ndi njira yosavuta yomwe ingakuthandizeni kuchirikiza mikangano yanu ndikuwonjezera mwayi wopambana pazomwe mukufuna. Kenako, tifotokoza njira zoyenera kutsatira kuti tipereke zolemba zamtunduwu moyenera.

1. Sonkhanitsani zolemba zonse zofunika: Musanapereke umboni uliwonse kapena zikalata, ndikofunikira kuwonetsetsa kuti muli ndi zolemba zonse zofunika. Izi zingaphatikizepo ma invoice, malisiti, maimelo, zithunzi zowonera, kapena zolemba zina zomwe zimatsimikizira mlandu wanu. Onetsetsani kuti mwakonza zolembedwazi ndikukonzekera kuwonetsedwa.

2. Tumizani zikalata zanu ku Lebara: Mukasonkhanitsa zikalata zonse zoyenera, muyenera kuzitumiza ku Lebara kuti zitsimikizire zomwe mukufuna. Mungathe kuchita izi kudzera mwa inu tsamba lawebusayiti kapena kudzera pa imelo. Onetsetsani kuti mwaphatikiza zonse zofunika, monga nambala yanu yodandaula ndi mafotokozedwe ena omwe mukuwona kuti ndi ofunikira.

7. Lebara kubwereza madandaulo ndi njira zothetsera

Ku Lebara, timayesetsa kuwonetsetsa kukhutitsidwa kwamakasitomala athu, ndichifukwa chake tapanga njira yowunikira madandaulo ndi njira zothetsera mavuto kuti tipereke chithandizo chabwino kwambiri. Pansipa, tikukupatsirani njira zomwe mungatsatire kuti muthetse vuto lililonse lomwe mungakhale nalo:

1. Mvetsetsani madandaulo anu: Choyambirira chomwe muyenera kuchita ndikumvetsetsa chifukwa chomwe mudadandaulira ndikusonkhanitsa zonse zofunikira, monga manambala a mareferensi, masiku ndi zina zake za vutolo. Izi zithandizira kuwongolera bwino kwa zomwe mukufuna.

2. Lumikizanani ndi gulu lathu lothandizira makasitomala: Mukakhala ndi zonse zofunika, funsani gulu lathu lothandizira makasitomala kudzera pa foni nambala +XXX XXX-XXXX kapena kudzera pa macheza athu apa intaneti. Othandizira athu adzakhala okondwa kukuthandizani ndikuthetsa mafunso kapena mavuto omwe mungakhale nawo.

8. Yerekezerani nthawi yoyankhira ndi kutsata zomwe mukufuna ku Lebara

Izi zitha kusiyanasiyana kutengera zovuta zavuto komanso kuchuluka kwa zodandaula zomwe zidalandilidwa panthawiyo. Komabe, gulu lathu lothandizira makasitomala limayesetsa kuyankha mwachangu komanso moyenera madandaulo onse omwe alandilidwa. Pansipa, tikuwonetsa zomwe muyenera kutsatira kuti mutsimikizire nthawi yokwanira yoyankha ndikutsata:

1. Tumizani zonena zanu: Kuti muyambe kudandaula, timalimbikitsa kutumiza imelo ku gulu lathu lothandizira makasitomala pa adilesi yomwe ili patsamba lathu. Onetsetsani kuti mwaphatikiza zonse zokhudzana ndi zomwe mukufuna, monga dzina lanu, nambala yafoni yogwirizana, ndi kufotokozera bwino za vutolo.

2. Chitsimikizo cha kulandila: Tikalandira chigamulo chanu, tidzakutumizirani imelo yotsimikizira kuti talandira pempho lanu komanso kuti gulu lathu likugwira ntchito pa mlandu wanu. Ndikofunikira kudziwa kuti nthawi yathu yoyankha nthawi zonse ndi maola 48 abizinesi., ngakhale kuti nthawi zina nthawiyi ikhoza kukhala yaitali chifukwa cha zinthu zakunja.

9. Momwe mungalumikizire makasitomala ku Lebara kuti mudziwe zambiri za zomwe mukufuna

Ngati muli ndi vuto kapena madandaulo okhudzana ndi ntchito za Lebara, ndikofunikira kuti mulumikizane ndi makasitomala awo kuti mudziwe zambiri ndikuthana ndi vuto lanu. M'munsimu muli masitepe ofunikira kuti mulumikizane ndi kasitomala ndikupeza zambiri zolondola pazofuna zanu:

1. Imazindikiritsa nambala yafoni kapena imelo yotumizira makasitomala ku Lebara. Izi nthawi zambiri zimapezeka patsamba lawo lovomerezeka kapena pazolembedwa zamakontrakitala anu.
2. Mukazindikira njira yolumikizirana, onetsetsani kuti muli ndi zidziwitso zonse zokhudzana ndi zomwe mukufuna, monga nambala yamakasitomala, mtundu wautumiki womwe wakhudzidwa komanso tsatanetsatane wavuto.
3. Chonde lemberani makasitomala kudzera nambala yafoni kapena imelo yoperekedwa. Fotokozani zonena zanu momveka bwino komanso mwachidule, perekani zonse zofunika kuti amvetsetse zomwe zikuchitika.

Ndikofunikira kutsatira izi kuti muzitha kulumikizana bwino ndi kasitomala wa Lebara ndikupeza zambiri zomwe mukufuna pazofuna zanu. Kumbukirani kuti mufotokoze momveka bwino komanso mosapita m'mbali pofotokoza vuto lanu, chifukwa izi zidzakuthandizani kuthetsa vutoli. Komanso, khalani ndi zolemba kapena zidziwitso zilizonse zomwe zingakuthandizireni.

Mukalumikizana ndi kasitomala, yang'anani mayankho kapena mayankho omwe angapereke. Nthawi zambiri, amakufunsani zambiri kapena zolemba zina kuti athe kukonza zomwe mukufuna. Imayankha zopempha zanu munthawi yake ndipo imakupatsirani zomwe mwafunsidwa kuti mufulumire kukonza.

10. Zoyenera kuchita ngati simukukhutitsidwa ndi zomwe mwanena ku Lebara?

Ngati simukukondwera ndi zotsatira za zomwe mukufuna ku Lebara, pali zina zomwe mungachite kuti muthetse vutoli. Nazi zina zomwe mungasankhe:

1. Tsimikizirani mfundo izi: Onetsetsani kuti mwawunikiranso mosamala zolemba zokhudzana ndi zomwe mukufuna. Onani ngati njira zonse zatsatiridwa komanso ngati mwapereka zolondola komanso zathunthu. Ngati mupeza zolakwika kapena zidziwitso zomwe zikusowa, mutha kuyesa kuzikonza musanapite patsogolo.

2. Lumikizanani ndi makasitomala: Lumikizanani ndi makasitomala a Lebara kuti mufotokozere vuto lanu ndikufotokozerani nkhawa zanu. Mutha kuyimba, kutumiza imelo kapena kugwiritsa ntchito macheza amoyo. Onetsetsani kuti mwapereka zonse zofunikira ndikusunga zolemba zonse ndi zomwe zachitika.

3. Presenta una queja formal: Ngati simungathe kuthetsa vutoli pogwiritsa ntchito kasitomala, mutha kulembetsa madandaulo olembedwa. Fotokozani vuto mwatsatanetsatane, perekani umboni uliwonse kapena zolemba, ndikufotokozera momveka bwino zotsatira zomwe mukuyembekezera. Tumizani madandaulo ndi makalata ovomerezeka ndi risiti yobwezera kuwonetsetsa kuti yafika komwe ikupita molondola. Sungani kopi ya madandaulo anu muzolemba zanu.

11. Zina zowonjezera kuti muthetsere zomwe mukufuna ku Lebara

Mukakumana ndi vuto kapena kudandaula ndi ntchito yanu ya Lebara, ndikofunikira kudziwa zowonjezera zomwe zilipo kuti muthane nazo bwino. Pano tikukupatsirani chitsogozo chatsatane-tsatane kuti chikuthandizeni kuthana ndi zovuta zilizonse:

1. Pitani patsamba la Lebara ndikusakatula gawo lothandizira luso. Apa mupeza maphunziro atsatanetsatane amomwe mungathanirane ndi zovuta zomwe zimachitika nthawi zambiri, monga zovuta zowunikira, zoikamo zolakwika za APN kapena zovuta pakuyambitsa ntchito zina. Tsatirani mosamala malangizo omwe aperekedwa kuti muthetse vutoli mwachangu.

2. Ngati simukupeza yankho lomwe mukufuna pa webusayiti, mutha kulumikizana ndi gulu la Lebara. Mutha kuchita izi kudzera pa macheza a pa intaneti, pomwe wothandizira wophunzitsidwa angasangalale kukuthandizani munthawi yeniyeni. Perekani tsatanetsatane wa zomwe mukufuna ndipo tsatirani malingaliro operekedwa ndi wothandizira kuti athetse vutoli moyenera momwe mungathere.

12. Kutetezedwa kwa deta ndi chinsinsi mu ndondomeko ya zodandaula ku Lebara

Ku Lebara timaona chitetezo cha deta ndi chinsinsi cha makasitomala athu mozama kwambiri panthawi yopempha. Timamvetsetsa kufunika kokhala otetezeka deta yanu zambiri zanu ndikutsimikizira chinsinsi cha zomwe mwagawana.

Kuonetsetsa kuti deta ya makasitomala athu ndi yotetezedwa, takhazikitsa njira zingapo zotetezera. Mauthenga onse opangidwa kudzera pa webusayiti yathu kapena njira zothandizira makasitomala amasungidwa mwachinsinsi ndipo amasungidwa mwachinsinsi.

Kuphatikiza apo, othandizira athu thandizo lamakasitomala Amaphunzitsidwa kuteteza deta ndi chinsinsi, ndipo amatsatira ndondomeko zokhazikitsidwa kuti zitsimikizire chitetezo cha chidziwitso. Monga gawo la njirazi, onse ogwira ntchito ku Lebara asayina mapangano achinsinsi omwe amawaletsa kugawana zidziwitso zilizonse zachinsinsi ndi anthu ena.

13. Mafunso omwe amafunsidwa kawirikawiri okhudza ndondomeko ya ndalama ku Lebara

M'chigawo chino, tiyankha mafunso omwe amafunsidwa pafupipafupi okhudzana ndi zodandaula ku Lebara. Tikukhulupirira kuti mayankhowa akuthandizani kuthetsa vuto lililonse kapena mafunso omwe mungakhale nawo. Ngati simukupeza zomwe mukufuna pansipa, khalani omasuka kulumikizana ndi gulu lathu lamakasitomala kuti muthandizidwe zina.

1. Kodi ndingalembe bwanji chidandaulo kwa Lebara?

Kuti mupereke chigamulo ku Lebara, tsatirani izi:

• Pezani akaunti yanu patsamba lathu kapena pulogalamu yathu.
• Pitani ku gawo la "Zofunsira" kapena "Thandizo".
• Sankhani njira ya "Tumizani zonena" ndikulemba fomu yopereka zidziwitso zonse zofunika.
• Onetsetsani kuti mwaphatikizira zolemba zilizonse kapena umboni wokhudzana ndi zomwe mukufuna.
• Mukatumizidwa, mudzalandira chitsimikizo kuti talandira zomwe mukufuna ndipo gulu lathu lizisanthula mwatsatanetsatane.

2. Zimatenga nthawi yayitali bwanji kukonza chigamulo ku Lebara?

Nthawi yofunikira kuti athetse chigamulo ku Lebara ikhoza kusiyanasiyana malinga ndi zovuta za mlanduwo. Komabe, timayesetsa kuthetsa madandaulo onse pasanathe masiku 30 kuchokera tsiku limene linatulutsidwa. Panthawi imeneyi, gulu lathu lidzafufuza bwino zomwe mukufuna ndikukupatsani yankho loyenera komanso latsatanetsatane.

3. Kodi ndingatsatire bwanji zonena zanga ku Lebara?

Kuti muwone zomwe mukufuna ku Lebara, tsatirani izi:

1. Lowani muakaunti yanu patsamba la Lebara kapena pulogalamu.
2. Pitani ku gawo la "Zofunsira" kapena "Thandizo".
3. Sankhani "Kutsatira Zomwe Mukufuna" ndikulowetsa nambala yanu yotsimikizira.
4. Mudzatha kuwona momwe zomwe mukufunira, zosintha zilizonse zokhudzana ndi zomwe mukufuna komanso tsiku lomwe mukuyezetsa.
5. Ngati muli ndi mafunso owonjezera kapena mukufuna zambiri, chonde musazengereze kulumikizana ndi gulu lathu lothandizira makasitomala.

Tikukhulupirira kuti gawo ili la FAQ lafotokozera kukayikira kwanu pazambiri ku Lebara. Ngati muli ndi mafunso ena, musazengereze kulankhula nafe. Tabwera kukuthandizani.

14. Mapeto ndi malingaliro opangira chidziwitso chogwira mtima ku Lebara

Kuti mupeze chiwongola dzanja chabwino ku Lebara, ndikofunikira kutsatira njira zina zofunika. Choyamba, muyenera kusonkhanitsa zidziwitso zonse zokhudzana ndi zomwe mukufuna, monga zambiri za akaunti yanu, nambala yafoni yogwirizana nayo, ndi kufotokozera mwatsatanetsatane za vutolo. Zambirizi ndizofunikira kuti Lebara amvetsetse ndikuthetsa zomwe akunena bwino.

Mukatolera zidziwitso zonse zofunika, mutha kupitiliza kupereka chiwongolero chanu ku Lebara kasitomala. Mutha kutero kudzera pa foni, imelo kapena kudzera patsamba lawo lovomerezeka. Ndikofunikira kuti mupereke zonse zomwe zilipo komanso umboni wotsimikizira zomwe mukufuna, monga zithunzi zowonera, ma invoice kapena zolemba zilizonse zoyenera. Izi zithandiza Lebara kuwunika bwino mlandu wanu ndikukupatsani yankho loyenera.

Ndikofunikira kukhala oleza mtima panthawi yopempha. Zingatengere nthawi Lebara kuti afufuze ndikuthetsa vuto lanu. Ngati simulandira yankho logwira mtima pakapita nthawi, mutha kupitiriza kukulitsa madandaulo anu. Mwachitsanzo, mutha kulembera madandaulo olembedwa kapena kupempha kuti achitepo kanthu kuchokera ku bungwe loyang'anira matelefoni. Kumbukirani kusunga mbiri ya mauthenga onse ndi zolemba zokhudzana ndi zomwe mukufuna kuti mukhale ndi zosunga zobwezeretsera ngati kuli kofunikira.

Mwachidule, kupanga chigamulo ku Lebara ndi njira yosavuta komanso yowonekera bwino, yopangidwa kuti ipatse makasitomala njira yabwino komanso yabwino. Kupyolera mu njira zosiyanasiyana zolumikizirana, monga telefoni kapena imelo, kasitomala amatha kufotokoza madandaulo awo momveka bwino komanso mwachidule, ndikupereka zonse zofunika kuti athetsedwe mwachangu. Kuphatikiza apo, Lebara ali ndi gulu lodzipatulira komanso lophunzitsidwa bwino lomwe lidzayang'anire kufufuza ndi kutsata nkhani iliyonse, kutsimikizira chisamaliro chaumwini komanso akatswiri. Ndi cholinga chopititsira patsogolo ntchito zake, Lebara amawunika madandaulo onse omwe alandilidwa, poganizira ndemanga iliyonse ndi malingaliro ake kuti akwaniritse bwino ntchito yake. Mwachidule, kupanga chigamulo ku Lebara ndi njira yabwino komanso yodalirika, yomwe imasonyeza kudzipereka kwa kampani popereka chithandizo chabwino kwa makasitomala. Chonde musazengereze kulumikizana ndi Lebara ngati mukufuna kunena kapena muli ndi nkhawa, popeza gulu lawo lidzakhala lokondwa kukuthandizani nthawi zonse.