Ufulu wofunikira pogula ukadaulo pa intaneti ku Spain

Anu ndi chiyani Kodi maufulu anu oyamba ndi otani pogula ukadaulo pa intaneti ku Spain? Kugula ukadaulo pa intaneti ndikosavuta, koma pamafunika kumvetsetsa bwino za zitsimikizo zanu ndi zomwe muyenera kuchita kuti mupewe zodabwitsa zosasangalatsa. Pa Marichi 15 aliwonse, tsiku la World Consumer Rights Day limakumbukiridwa, kuwonetsa kufunikira kowonetsetsa kuti maufulu anu sakuyiwalika mukadina "pay." M'malo a digito, Ufulu wanu ukupita patsogolo ndipo uyenera kulemekezedwa. monganso mu sitolo yakuthupi.

Ku Spain ndi European Union pali dongosolo lolimba lomwe limateteza omwe amagula pa intaneti: zidziwitso zovomerezeka, nthawi yobweretsera, kuchotsera, zitsimikizo, chitetezo cha data, chitetezo chamalipiro (Kodi ndimaonetsetsa bwanji kuti zomwe ndagula ndi zotetezedwa?) ndi njira zodandaulira zogwira mtima. Ngati mukudziwa zomwe mungafune komanso momwe mungadzitengereMumagula zinthu ndi mtendere wamumtima, kupewa chinyengo, komanso kukhala ndi njira zambiri zothetsera mavuto popanda zovuta.

Ufulu wofunikira pogula ukadaulo pa intaneti

Asanalipire, sitolo iyenera kuzindikira bwino lomwe Kampani ya ogulitsa (dzina kapena dzina labizinesi, ID ya msonkho / nambala ya VAT, adilesi, imelo, nambala yafoni, ndi zina zambiri). Izi nthawi zambiri zimawonekera mu Chidziwitso Chazamalamulo kapena Malo Ovomerezeka a webusayiti ndipo ndi gawo la kuwonekera kofunikira.

Kuphatikiza pa kudziwika, muli ndi ufulu wolandira zowona, zomveka komanso zomveka Pankhani ya malonda kapena ntchito: zofunikira, mtengo womaliza kuphatikiza misonkho, mtengo wotumizira, mawu amalonda, zoletsa zilizonse zobweretsera, ndi nthawi yoperekera. Izi zimakhala gawo la mgwirizano pokhapokha ngati mukuvomereza mwanjira ina.

Mtengo wonse uyenera kukhala womveka bwino kwa inu panthawi yogula: Mtengo umaphatikizapo VAT, misonkho ndi zoonjezeraWogulitsa sangawonjezere ndalama modzidzimutsa potuluka, ndipo zolipirira zilizonse (monga kukulunga mphatso, kutumiza mwachangu, kapena inshuwaransi) zimafuna chilolezo chodziwikiratu; mabokosi omwe adayikidwa kale siwolondola.

Mukamaliza kugula pa intaneti, kampaniyo ikuyenera kukutumizirani a kutsimikizira kwa mgwirizano pa sing'anga yokhazikika (imelo, chikalata chotsitsa kapena uthenga muakaunti yanu), yomwe mungasunge komanso yomwe abwana sangasinthe.

Kumbukirani kuti, pokhapokha atagwirizana mwanjira ina, sitolo iyenera kupereka oda. popanda kuchedwa kosayenera komanso mkati mwa masiku 30 kuyambira tsiku la mgwirizano. Ngati sangathe kukwaniritsa tsiku lomaliza, ayenera kukudziwitsani kuti mutha kusankha kudikirira kapena kuletsa ndikubweza ndalama zanu.

Zambiri zoyambira, mitengo ndi zolipira: zomwe sitolo iyenera kukuuzani

Kugulitsa patali (intaneti, telefoni, kalozera kapena kutumiza kunyumba), wogulitsa ayenera kupereka zina zowonjezera asanagule, monga imelo adilesi, nambala yolembetsa bizinesiMutu waukatswiri ngati kuli kotheka, nambala ya VAT, kukhala membala mgulu la akatswiri, njira zothetsera mikangano ndi ntchito zopezeka pambuyo pogulitsa.

Iyeneranso kukudziwitsani za zoletsa zoperekera (Mwachitsanzo, ngati sichikutumiza kuzilumba zina kapena mayiko). Dera lomwe limatha ndi .es kapena .eu silikutsimikizira kuti kampaniyo ili ku Spain kapena ku EU; m'pofunika kutsimikizira adilesi yeniyeni ndi zambiri za kampani, ndikupewa kugula foni yam'manja yabodza.

Dongosolo likakhudza kulipira, tsamba lawebusayiti liyenera kuloleza batani kapena kuchitapo kanthu momveka bwino zomwe zikuwonetsa kuti Kuyitanitsa kumatanthauza kulipiraKumveketsa bwino kumeneko ndi mbali ya chitetezo ku milandu yosawoneka bwino.

Ku Spain, makampani sangathe kukutumizirani ndalamazo. Ndalama zowonjezera zolipirira ndi khadi ngongole kapena ngongole. Ngati ndalama zowonjezera zikugwiritsidwa ntchito panjira zina zolipirira, sizingadutse mtengo weniweni womwe wamalonda wapanga pokonza njirayo.

Ngati kampaniyo ikupereka chithandizo cha foni pambuyo pogulitsa, nambalayo singakhale nambala yamtengo wapatali: Ayenera kugwiritsa ntchito mtengo woyambira. Pamafunso kapena madandaulo okhudza zomwe mwagula kapena makontrakitala, kupewa ndalama zowonjezera zopanda chifukwa.

Kutumiza, kutumiza ndi udindo paulendo

Pokhapokha ngati atagwirizana mwanjira ina, wogulitsayo akuyenera kukubweretserani malondawo. mkati mwa masiku 30 a kalendala Kuyambira pomwe mumatseka mgwirizano. Ngati pali kuchedwa popanda chifukwa chomveka ndipo mwapempha kubwezeredwa, mutha kuyitanitsa kubwezeredwa kwa ndalama zomwe mwalipira ndipo, ngati wamalonda sakubweza ndalamazo mkati mwa nthawi yomwe yakhazikitsidwa, ngakhale kufuna kuwirikiza kawiri ndalama zomwe munabwereka pamilandu ina yoperekedwa mwalamulo.

Mpaka mutalandira phukusi, wogulitsa ali ndi udindo wa kuwonongeka kapena kutayika kulikonse. Ndiye kuti, ngati chinthucho chifika chosweka kapena sichinafike chifukwa cha vuto la kutumiza, kampani yogulitsa imayankhaOsati inu. Lembani zomwe zinachitika ndi zithunzi ndikuzinena posachedwa.

Ngati chinthu sichikupezeka, kampaniyo iyenera kukudziwitsani ndikukubwezerani ndalama popanda kuchedwa. Kuchedwa kubweza Akhoza kubweretsa zotsatira zalamulo ndi ufulu wolandira chipukuta misozi, malingana ndi mlandu ndi malamulo omwe akugwiritsidwa ntchito.

Pazogula zodutsa malire mkati mwa EU, onani ngati sitolo ili ndi [ntchito/ntchitoyi]. zoletsa zotumiza kudera lanu. Tsatanetsatane iyi iyenera kuwonetsedwa musanalipire, komanso mtengo wake ndi masiku omalizira.

Chitsimikizo chogula ndi zolemba zomwe ziyenera kusungidwa

Dongosolo likakhazikitsidwa, kampaniyo iyenera kukutumizirani chitsimikizo cha contract (kudzera pa imelo kapena njira yofananira nayo). Sungani, pamodzi ndi invoice, zolemba zobweretsera, zikhalidwe ndi zikhalidwe, ndi zithunzi zofananira za zomwe mwapereka.

Kusunga zolemba ndizofunikira pakuwongolera zitsimikizo kapena zodandaula. Ndi m'pofunika kusunga, osachepera, kwa nthawi ya chitsimikizo chalamulo za mankhwala. Mukalumikizana nafe kudzera pa macheza, foni, kapena imelo, chonde sungani manambala olumikizana ndi zochitika.

Musanagule, tengani kamphindi kuti muwerenge zomwe zachitika komanso zidziwitso zamalamulo. Kuwerenga mwachangu kumeneko kudzawulula amabwezera ndondomeko, masiku omalizira ndi ndalamandipo amakulolani kuti muzindikire ziganizo zokayikitsa. Makontrakitala ayenera kulembedwa m'mawu osavuta, omveka komanso opanda mawu olakwika.

Ufulu wochotsa: masiku 14 kuti abwerere popanda kupereka zifukwa

Monga lamulo, muli ndi ufulu kuchoka ku mgwirizano mkati mwa masiku 14 a kalendala Kuyambira pomwe mumalandira mankhwalawa, popanda kufotokoza chifukwa chake komanso popanda chilango. Ufuluwu umagwiranso ntchito ku mautumiki omwe apangidwa patali, ndi zina zokhuza nthawi yomwe ntchitoyo imayamba.

Ngati wogulitsa sakudziwitsani bwino za ufulu wanu wochotsa, nthawi yomaliza imakulitsidwa mpaka 12 miyezi yowonjezeraChoncho, ndi bwino kuyang'ana gawo lobwezera ndi kusunga umboni wa zomwe zaperekedwa pa webusaitiyi.

Mukamagwiritsa ntchito ufulu wanu wochotsa, sitolo iyenera kukubwezerani ndalama zomwe munalipira, kuphatikizapo ndalama zilizonse zotumizira. mtengo woyamba kutumizaPasanathe masiku 14 kuchokera tsiku lomwe mwapereka lingaliro lanu. Ndalama zotumizira zobweza nthawi zambiri zimakhala udindo wanu, pokhapokha kampaniyo itanena mosiyana.

Pali kuchotsera komwe kuchotsedwa sikuloledwa. M'munsimu muli mndandanda wa milandu yofala kwambiri yomwe ... Palibe kubweza komwe kumavomerezedwa kuti muchotse.:

• Ntchito zakhazikitsidwa kale ndi anu fotokozani chilolezo ndi kuzindikira kutayika kwa ufulu.
• Katundu kapena ntchito zomwe mtengo wake umadalira kusinthasintha kwa msika osagwirizana ndi abwana pa nthawi yochotsa.
• Zolemba zopangidwa molingana ndi ogula specifications kapena momveka bwino makonda.
• Zogulitsa zomwe zingathe kuwonongeka kapena kutha ntchito mwachangu.
• Zinthu zosindikizidwa zomwe siziyenera kubwezeredwa chifukwa cha zifukwa za thanzi kapena ukhondo ndi kuti zamasulidwa.
• Katundu amene mwachibadwa amakhala nawo osalekanitsidwa mosalekeza ndi katundu wina pambuyo pobereka.
• Zakumwa zoledzeretsa zomwe mtengo wake unagwirizana pakugulitsa ndipo sungathe kuperekedwa masiku 30 asanakwane, ndi omwe Mtengo weniweni umadalira msika.
• Maulendo opemphedwa kukonza kapena kukonza mwachanguNgati katundu kapena mautumiki owonjezera aperekedwa paulendo umenewo, kuchotsedwako kudzagwira ntchito ku katundu kapena ntchito zowonjezera.
• Zojambulajambula, makanema ojambula kapena mapulogalamu osindikizidwa osasindikizidwa pambuyo pobereka.
• Daily press, magazini kapena magazini (kupatula masabusikripishoni).
• Makontrakitala adalowamo zogulitsa zaboma.
• Ntchito zogona (osati nyumba), kunyamula katundu, kubwereketsa galimoto, chakudya kapena zosangalatsa ndi tsiku kapena nthawi yeniyeni.
• Zomwe zili pa digito sizimaperekedwa panjira yowoneka bwino kuphedwa kwayamba ndi chilolezo chanu chodziwikiratu komanso kudziwa kuti mwataya ufulu wochoka.

Chitsimikizo chalamulo ndi zosankha ngati mankhwala sali monga momwe tafotokozera

Ngati chinthucho chili ndi vuto, sichikugwira ntchito monga momwe analonjezera, kapena sichikugwirizana ndi kufotokozera, lamulo limakupatsani ufulu wochisintha: kukonza kapena kusinthandipo ngati izi sizingatheke kapena sizikufanana, kuchepetsa mtengo kapena kuthetsa mgwirizano.

Pazinthu zomwe zagulidwa kuyambira pa 1 Januware 2022 kupita mtsogolo, nthawi yolipirira kusagwirizana ndi zaka zitatu kuyambira tsiku lobadwa. Pazinthu za digito kapena ntchito, nthawi yake ndi zaka ziwiriPazogula zomwe zidapangidwa tsikulo lisanafike, chitsimikizo chalamulo cha katundu watsopano chinali zaka ziwiri. Kwa katundu wachiwiri, nthawi yaifupi ingagwirizane, koma osapitirira chaka chimodzi.

Kuyambira 2022, zikuganiziridwa kuti zosagwirizana zikuwonekera mu zaka ziwiri zoyambirira kuchokera pakupereka katunduyo analipo kale panthawiyo; Pankhani ya digito kapena ntchito zomwe zimaperekedwa mumchitidwe umodzi, kulingalira kumapitirira chaka chimodziM'makontrakitala am'mbuyomu, malingaliro ambiri anali miyezi isanu ndi umodzi.

Kukonza kapena kusinthidwa kuyenera kukhala kwaulere, mu a nthawi yoyenera komanso popanda zovuta zazikulu. Pamene ndondomekoyi ikuchitika, masiku omaliza opereka lipoti losatsatira amayimitsidwa. Ngati sizingatheke kapena zolemetsa kwambiri kuti ogula alumikizane ndi bizinesi, angathe perekani chiganizo mwachindunji ndi wopanga.

Chitsimikizo chamalonda (kuphatikiza ndi chitsimikizo chalamulo) chikhoza kuperekedwa kwaulere ndi wogulitsa kapena kugula padera. Chikalata chanu chiyenera kufotokoza ufulu wanu wopereka chitsimikizo chaulere. njira zowongolera zamalamulo, zambiri za guarantor, njira yogwiritsidwira ntchito, katundu kapena zomwe zili mkati mwake, nthawi ndi kukula kwake.

Zigawo zosinthira, ntchito zogulitsa pambuyo pa malonda ndi kukonza

Kwa katundu wokhazikika, wogula ali ndi ufulu a ntchito yoyenera yaukadaulo kukhalapo kwa zida zosinthira kwa zaka 10 kuchokera pamene chinthucho chinasiya kupanga (zaka 5 pazinthu zopangidwa ndi Januware 1, 2022), mwachitsanzo Owongolera a XR ndi zowonjezera.

Kuti akonze, invoice iyenera kulembedwa mtengo wa zida zosinthira ndi ntchitoMndandanda wamitengo ya magawowo uyenera kupezeka poyera. Nthawi zonse funsani risiti kapena slip yanu yosungiramo ndi deti, mkhalidwe wa chinthucho, ndi ntchito yomwe mwapemphedwa.

Muli ndi nthawi ya chaka kusonkhanitsa Katundu watsala kuti akonze. Pazinthu zomwe zasungidwa Januware 1, 2022 asanakwane, tsiku lomaliza loti atengere anali zaka zitatu. Kusunga ma risiti ndi kulumikizana kumathandizira zodandaula zilizonse.

Kodi "kufanana" kumatanthauza chiyani pazamalonda ndi zomwe zili mu digito / ntchito?

Chogulitsa cha digito kapena zomwe zili / ntchito zimagwirizana ndi mgwirizano ngati zikugwirizana ndi kufotokoza, mtundu, kuchuluka, khalidweImakhala ndi magwiridwe antchito omwe adalonjezedwa, kuyanjana, ndi kugwirizanirana, kuwonjezera pa zomwe zidagwirizana. Zimaphatikizanso zofunikira zaukadaulo monga DRM ndi chiyani? ndi momwe zingakhudzire kugwiritsa ntchito zomwe zili mkati.

Iyenera kukhala yoyenera kugwiritsidwa ntchito bwino komanso kwa ntchito yeniyeni zomwe wogula wasonyeza ndipo bizinesi yavomereza. Iyeneranso kuperekedwa ndi zida, zoyikapo, ndi malangizo omwe wogwiritsa ntchito angayembekezere ndipo agwirizana.

Pankhani ya digito kapena ntchito, eni bizinesi ayenera kuwapatsa zosintha zoyenera (kuphatikiza chitetezo) monga momwe anavomerezera komanso momwe wogula angayembekezere, kusunga kupezeka ndi kupitiriza malinga ndi mgwirizano.

Ubwino, kulimba, ndi zina ziyenera kukhala zogwirizana ndi zomwe wogwiritsa ntchito wololera angayembekezere wa katundu wofanana. Ngati sizili choncho, ufulu wanu wokonza, kusinthanitsa, kuchepetsa mtengo kapena kuthetseratu kumabwera.

Zinsinsi, makeke ndi kugula kotetezedwa: tetezani deta yanu

Sitolo iyenera kupereka zambiri zowonekera bwino za bwanji ndi chifukwa chiyani Timakonza zidziwitso zanu, kuteteza ufulu wanu wofikira, kukonza, kutsutsa, kufufuta, ndi ufulu wina pansi pa malamulo oteteza deta. Osagawana zidziwitso zomwe sizofunikira pakugula.

Kugwiritsa ntchito ma cookie kapena zida zina zosungirako kumafuna chidziwitso chomveka bwino ndipo, ngati kuli koyenera, kuvomera Kuchokera kwa wogwiritsa ntchito. Unikaninso zachinsinsi ndi ma cookie, ndikusintha zomwe mumakonda mwanzeru.

Kuti mugule mosamala, onetsetsani kuti tsamba lawebusayiti likugwiritsa ntchito HTTPS ndi satifiketi yovomerezekaOnetsetsani kuti zidziwitso zamalamulo zikupezeka mosavuta komanso kuti avomereza njira zolipirira zotetezeka (makadi odziwika kapena nsanja). Pewani kusamutsidwa ngati mulibe zitsimikizo, chifukwa kubweza ndalama pakachitika chinyengo kumakhala kovuta.

Kudziwa zoopsa monga phishing, kuba zidziwitso, kapena ransomware Zimakuthandizani kupewa chinyengo cha digito: Chenjerani ndi maimelo omwe akufunsani zambiri, onani ma URL, ndipo musatsitse mafayilo kuchokera kumalo okayikitsa.

Momwe mungadandaule ngati china chake sichikuyenda bwino komanso amene angakuthandizeni

Ngati mukukumana ndi vuto, zindikirani vutolo ndikuwunikanso malamulo a sitolo. Choyamba, funsani wogulitsa kudzera mumayendedwe ovomerezeka ndikufotokozera momwe zinthu zilili. kumveka bwino ndi umboni (zithunzi, nambala ya oda, maimelo). Sungani njira zonse zolumikizirana.

Ngati yankho silikukhutiritsani, muli ndi zotsatirazi: European ODR nsanja (Online Dispute Resolution), tsamba laulere lowongolera madandaulo ogula pa intaneti pakati pa ogula ndi mabizinesi ku EU. Zimathandiza pa mikangano yodutsa malire.

Mutha kulumikizananso ndi European Consumer Center ku Spain kuti mudziwe zambiri zogula kuchokera kumakampani akumayiko ena omwe ali membala. Pamaboma, makonsolo a mizinda ndi maboma a zigawo alinso ndi zothandizira zawo. maofesi a chidziwitso cha ogula ndi ma board arbitration board omwe amatha kuyimira kapena kukonza zonena.

Ku Spain, olamulira ogula ndi mabungwe ogula amapereka malangizo ndi madandaulo. Ngati vuto likufuna, funani thandizo lalamulo okhazikika pakuwunika njira yabwino kwambiri.

Zofunikira pa ogula: si maufulu onse

Wogula ayeneranso kutsatira: perekani mtengo womwe mwagwirizana m’njira yapanthaŵi yake, ndi kulipiritsa ndalama zimene, pokhapokha atagwirizana mwanjira ina, zimagwirizana ndi iye pambuyo pa kuperekedwa (mwachitsanzo, mtengo wa kutumiza zobwezera ngati zasonyezedwa).

Sungani zolembedwa zamalonda kukhala zotetezeka: zovomerezeka ndi zikhalidwe, kutsimikizira kuyitanitsaInvoice, umboni wolipira, zolemba zotumizira, ndi kulumikizana ndi kampani. Chithunzi chojambula chazomwe chikuperekedwa chikhoza kuthetsa mafunso amtsogolo.

Gwiritsani ntchito njira zolipirira zotetezeka ndikuyambitsa njira zotetezera (zotsimikizira magawo awiri, ma wallet a digito, malire owerengera). Zambirizi zimapangitsa kusiyana kulikonse pakachitika a mkangano womaliza kapena chinyengo.

Chonde dziwani kuti bukhuli ndi lofuna kudziwa zambiri. Kuti muwone zolondola, chonde onani malamulo apano aku Spain komanso malangizo aku Europe omwe amawongolera ma e-commerce ndi ma contract atali. zitsimikizo ndi zinthu za digitoLamuloli likusinthidwa, ndipo ndi bwino kukhala odziwa.

Mukadziwa ufulu wanu, mumagula ndi mantha ochepa komanso mwanzeru. Kuzindikiritsa wogulitsa, kufuna chidziwitso chonse, kutsimikizira kuti malipirowo ndi otetezeka, kuyang'anira nthawi yobweretsera, kugwiritsa ntchito ufulu wanu wochoka pa kugula pamene kuli koyenera, ndikuyambitsa chitsimikizo ngati chinachake chalakwika ndi masitepe omwe, atagwirizanitsidwa bwino, Amakutetezani ku nkhanza ndi zolakwikaNdipo ngati kusamvana kupitilira, njira zoyankhulirana zaku Europe ndi Spain ndi njira zopezera ndalama zilipo kuti zikuthandizeni kubweza ndalama kapena zinthu zomwe mumayembekezera.