Munyika nyika yemazuva ano uye yakabatana yatinogara, mbozhanhare dzedu dzave chishandiso chakakosha chekukurukurirana. Zvisinei, dzimwe nguva tinozviwana tichida kuyeuka kana kuziva nhamba dzedu dzenhare. Kana iwe uri mushandisi weTelcel uye uchinetseka kuti woziva sei nhamba yako yeTelcel, wauya kunzvimbo chaiyo! Muchinyorwa chino, tinokupa iwe yakadzama uye yehunyanzvi gwara rekuti ungawana sei nhamba yako yeTelcel nekukurumidza uye zviri nyore. Saka gadzirira kuburitsa chakavanzika chidiki icho chakavigwa mumanhamba eSIM kadhi rako.
1. Nhanganyaya yemaitiro ekuziva nhamba yako yeTelcel
Kuziva nhamba yako yeTelcel kunogona kubatsira mumamiriro akasiyana-siyana, kungave kugovera kune vaunosangana navo, kubhadharisa mari yako kana kugadzirisa mamwe masevhisi. Munyaya ino, tichatsanangura nhanho nhanho kuziva nhamba yako yeTelcel uye kugadzirisa chero mibvunzo ine hukama kana matambudziko.
Pane nzira dzakasiyana dzekuziva nhamba yako yeTelcel. Chiri nyore uye chinokurumidza kufona *264 kubva pafoni yako wodzvanya kiyi yekufona. Mumasekondi mashoma, uchagamuchira meseji ine nhamba yako yeTelcel. Kana ukasada kusashandisa nzira yapfuura, unogona zvakare kuwana nhamba yako yeTelcel kuburikidza neMi Telcel application, inowanikwa kune Android uye iOS zvishandiso.
Imwe sarudzo ndeyekufonera Telcel customer service pa 800-123-2222. Mumiriri weTelcel achakubatsira uye okupa nhamba yako yeTelcel mushure mekubvunza mimwe mibvunzo yekuchengetedza kuti aone kuti ndiani. Rangarira kuve neyako yepamutemo ID yemufananidzo uye SIM kadhi paruoko paunofona.
2. Nzira yekuwana sei configuration menyu yeTelcel foni yako
Kuwana iyo yekumisikidza menyu yeTelcel foni yako kwakakosha kuti ugadzirise uye ugadzirise akasiyana maficha yemudziyo wako. Tevedzera matanho ari pasi apa kuti uwane chikamu ichi:
1. Chekutanga, kiinura foni yako uye enda ku sikirini yekumba. Zvichienderana nemuenzaniso wefoni yako, panogona kunge paine nzira dzakasiyana dzekuwana menyu yekuseta. Zvishandiso zvizhinji zvine chiratidzo chezvirongwa pachiratidziro kutanga, kazhinji kunomiririrwa negiya kana chipanera. Unogona kuiwana zviri nyore nekutsvedza kumusoro sikirini yekumba kana nekuitsvaga mune runyorwa rwemaapplication.
2. Kana uchinge wawana zvigadziriso icon, tora pairi kuti uvhure zvigadziriso menyu. Iyi ndiyo nzvimbo yepakati kwaunogona kugadzirisa sarudzo dzakasiyana dzeTelcel foni yako.
3. Kuwana iyo "Settings" sarudzo pane yako Telcel mudziyo
Kuti uwane iyo "Settings" sarudzo pane yako Telcel kifaa, unofanirwa kutevedzera anotevera matanho:
- Enda kuchidzitiro chekumba chemudziyo wako uye swipe kumusoro kana pasi kuti uvhure menyu yekushandisa.
- Kana iyo menyu yekushandisa yavhurwa, swipe kuruboshwe kana kurudyi kusvikira wawana iyo "Settings" sarudzo. Iyi sarudzo inowanzomiririrwa negiya icon.
- Kana iwe ukawana iyo "Settings" icon, ibate kuti uwane marongero eTelcel mudziyo wako.
Pane mimwe michina yeTelcel, ungangoda kutsvaga "Settings" sarudzo mukati mefolda inonzi "Settings" kana "Tools." Kana iwe usingakwanise kuwana iyo "Settings" icon mune main application menyu, tarisa mune mamwe maforodha.
Rangarira kuti iyo "Settings" sarudzo ichakubvumidza iwe kugadzirisa uye kugadzirisa akasiyana marongero eTelcel mudziyo wako, senge kubatana kune Wi-Fi network, ruzha, zviziviso, mushandisi maakaundi nezvimwe. Nyatsoongorora chikamu chimwe nechimwe che "Settings" kugadzirisa mudziyo wako zvinoenderana nezvaunoda.
4. Kufamba nepakati pezvirongwa kuti uwane nhamba yako yeTelcel
Masetin'i efoni yako chinhu chinobatsira pakutsvaga ruzivo rwakakosha, senge nhamba yako yeTelcel. Tevere, isu tichatsanangura nzira yekufambisa iyi menyu kuti uone nyore nhamba yako.
1. Enda kumenyu yezvigadziriso: Kuti utange, swipe pasi bhaa yekuzivisa pane yako skrini yekumba yefoni yako. Tevere, tsvaga iyo marongero icon, iyo inowanzomiririrwa negiya, uye tora iyo kuti uwane iyo mudziyo zvigadziriso menyu.
2. Tsvaga iyo "About mudziyo" chikamu: Kamwe mukati mezvigadziriso menyu, skira pasi kusvika wawana "About mudziyo" chikamu kana zvakafanana. Ichi chikamu chinowanzo kuve neruzivo rwakadzama nezvefoni yako, kusanganisira yako yeTelcel nhamba yefoni. Tinya iyi sarudzo kuti uise marongero ane chekuita nemudziyo wako.
3. Tsvaga nhamba yako yeTelcel: Mukati mechikamu che“About device”, tsvaga sarudzo inoratidza “Nhamba dzerunhare” kana kuti “Nhamba yemutsara.” Dzvanya pane iyi sarudzo uye nhamba yako yeTelcel inofanira kuoneka pachiratidziro. Tokonya kuti uikope kana kuidudzira kana uchizoida mune ramangwana. Kana wangowana nhamba yako, unogona kuishandisa kufona kana kutaura neshamwari nemhuri.
Rangarira kuti nhanho idzi dzinogona kusiyana zvishoma zvichienderana nemhando uye mhando yefoni yako, asi ivo vanowanzo tevera chimiro chakafanana. Kana uri kunetseka kuwana nhamba yako yeTelcel kuburikidza nemenu yezvigadziriso, tarisa mushandisi wedhidhiyo yemudziyo wako kana tsvaga pamhepo zvidzidzo zvakanangana nemhando yefoni yako.
5. Kushandisa nzira dzenetiweki kuwana nhamba yako yeTelcel
Kana iwe uchida kuwana yako yeTelcel nhamba uye uchitsvaga iyo iri nyore nzira yekuzviita, iwe uri munzvimbo chaiyo! Muchinyorwa chino tichatsanangura mashandisiro etiweki sarudzo kuwana yako Telcel nhamba yefoni. Iyi nzira iri nyore uye inongotora iwe maminetsi mashoma.
Nzira iri nyore yekuwana nhamba yako yeTelcel iri kuburikidza nefoni yako. Tevera matanho aya kuti uzviwane pane chako kifaa:
- Vhura app yeZvirongwa pafoni yako.
- Skroka pasi uye tsvaga iyo "About foni" sarudzo kana yakafanana.
- Sarudza iyi sarudzo uye tsvaga "Chimiro" kana "Ruzivo rwefoni" chikamu.
- Ikoko iwe unowana yako Telcel nhamba yefoni. Nhamba iyi ichanzi "Nhamba Yefoni" kana "Nhamba Yangu."
Kana ukasawana sarudzo muZvirongwa, imwe nzira yekuwana nhamba yako yeTelcel iri kuburikidza nemaseting eSIM card. Tevera matanho aya:
- Dzima mudziyo wako uye bvisa SIM kadhi.
- Tarisa nhamba yakadhindwa paSIM card. Iyi ichava nhamba yako yefoni yeTelcel.
- Dzorera SIM kadhi mufoni yako woibatidza.
Nematanho akareruka aya, unogona kuwana nhamba yako yefoni yeTelcel nekukurumidza uye zviri nyore. Rangarira kuti kana uchiri kunetseka kuwana nhamba yako, unogona kubata mabatiro evatengi Telcel kuti uwane rumwe rubatsiro.
6. Kutsvaga chikamu che "Device information" paTelcel foni yako
Kana iwe uri, pano isu tichatsanangura nzira yekuiwana nhanho nhanho. Ichi chikamu chinokupa ruzivo rwakakosha nezvefoni yako, senge modhi, serial nhamba, software shanduro, nezvimwe.
1. Vhura application ye Zvirongwa pafoni yako yeTelcel. Iwe unogona kuiwana kubva kumenyu huru kana nekutsvaira pasi kubva pamusoro pechidzitiro uye nekudzvanya iyo icon yezvigadziriso.
2. Bhura pasi rondedzero yezvasarudzo uye tsvaga chikamu "Nezvefoni" kana "Mashoko emudziyo". Tokonya iyi sarudzo kuti uivhure.
3. Muchikamu che“Mashoko emudziyo”, unowana zvese zvinoenderana nezvenharembozha yako yeTelcel, senge modhi, serial number, software version, mamiriro ebhatiri uye simba rekuchengetedza. Iwe unogona kukopa iyi data kana uchiida kune chimwe chinangwa.
7. Detailed matanho kuwana yako Telcel nhamba kuburikidza huru menyu mudziyo
Kana iwe uchitsvaga nzira yekuwana yako Telcel nhamba kuburikidza neiyo huru menyu yemudziyo wako, uri panzvimbo chaipo. Pano tichakupa matanho akadzama kuitira kuti ugone kuita basa iri pasina matambudziko.
Kutanga, iwe unofanirwa kuvhura mudziyo wako uye uwane iyo huru menyu app. Kazhinji inowanikwa pachiratidziro chemba kana mudhirowa reapp. Kana wangoiwana, vhura.
Tevere, tsvaga iyo "Settings" kana "Settings" chikamu mune main menu. Ichi chikamu chinowanzomiririrwa negiya icon. Dzvanya iyi icon kuti uvhure peji rezvirongwa. Kana wangopinda, skira pasi kusvika wawana "About foni" kana "ruzivo rwechishandiso." Dzvanya pane iyi sarudzo kuti uwane ruzivo rwechishandiso chako, kwaunowana yako Telcel nhamba.
8. Ungaziva sei nhamba yako yeTelcel nekuisa kodhi yakakosha
Kana iwe wakambozvibvunza kuti ungaziva sei nhamba yako yeTelcel pasina kutarisa muSIM kadhi kana kondirakiti yako, uri panzvimbo chaipo. Neraki, pane nzira iri nyore yekuwana ruzivo urwu kuburikidza nekodhi yakakosha yaunogona kuisa mufoni yako. Mune ino post, isu tinokuratidza nhanho nhanho maitiro ekuita izvi.
Tisati tatanga, zvakakosha kuziva kuti nzira iyi inoshanda pamafoni akawanda eAroid. Nekudaro, ndapota cherechedza kuti mamwe mamodheru kana shanduro dzinogona kusiyana zvishoma munzvimbo yezvataurwa sarudzo. Zvino, ngatione kuti ungaziva sei nhamba yako yeTelcel uchishandisa yakakosha USSD kodhi.
1. Chekutanga, kiinura foni yako uye kuwana kufona Anwendung. Iwe uchaona keypad yenhamba kwaunowanzo kufona nhamba yemunhu waunoda kufonera. Pane kudaro, unofanira kuisa kodhi inotevera: *264# wobva wadzvanya bhatani rekufona. Rangarira kuti haufanirwe kudzvanya bhatani regirini kuti ufone, unongoda kuisa iyo kodhi.
9. Kuwana hurongwa hwesevhisi yevatengi kuti uwane nhamba yako yeTelcel
Kana iwe uri mushandisi weTelcel uye uchida kutora nhamba yako yemutsara, unogona kuwana iyo vatengi sevhisi system kuti uwane ruzivo urwu nekukurumidza uye zviri nyore. Tevedza matanho aya kugadzirisa dambudziko rako:
1. Pinda mu webhusaiti Telcel official uye enda kune chikamu cheCustomer Service.
2. Muchikamu chino, iwe uchawana akati wandei kuonana sarudzo. Sarudza iyo "Live Chat" sarudzo yekutaura zvakananga nemutengi sevhisi.
3. Kana wangobatanidzwa nemumiririri, tsanangura kuti unoda kuwana nhamba yako yemutsara. Ipa ruzivo rwese rwunodiwa kuti vaone nekusimbisa chitupa chako.
Mutengi webasa anokupa nhamba yako yeTelcel line zvakachengeteka uye zvakavanzika. Rangarira kuchengeta ruzivo urwu pachivande uye usarugoverane nevanhu vasingazivikanwe. Kana uine mimwe mibvunzo kana matambudziko, mumiririri achafara kukubatsira. Kuwana iyo Telcel yevatengi sevhisi system imhinduro iri nyore uye inoshanda yekuwana yako mutsara nhamba. Usazeza kutora mukana weiyo sosi chero nguva yaunoda.
10. Kutsvaga ruzivo rwenhamba yako yeTelcel pabhiri rako rebasa
Kuti utarise ruzivo rwenhamba yako yeTelcel pane yako sevhisi bhiri, unogona kutevedzera aya matanho ari nyore:
- Enda kune yepamutemo Telcel webhusaiti uye pinda kune yako account yemushandisi.
- Enda kuchikamu che“Billing” kana kuti “My invoices” mukati memenu huru.
- Iye zvino iwe unokwanisa kuona runyoro rwemainvoice ako apfuura. Sarudza iyo yaunoda kuongorora kuti uone ruzivo rwenhamba yako yeTelcel.
Kana wangove pane invoice peji, unokwanisa kubvunza akasiyana ruzivo nezve nhamba yako yeTelcel, kusanganisira:
- Fecha de emisión de la factura.
- Nguva yekubhadhara inoenderana.
- Ruzivo rwese mafoni, mameseji uye data rakashandiswa panguva iyoyo.
- Yekuwedzera data senge chiyero chiripo, chirongwa chechibvumirano uye anoshanda ekuwedzera masevhisi.
Rangarira kuti kana uine chero mibvunzo kana kuti uchida rumwe ruzivo, unogona kubata Telcel customer service, uyo achafara kukubatsira kugadzirisa chero nyaya dzine chekuita nenhamba yako uye ruzivo rwekubhadhara. Tevedza nhanho idzi uye tarisa zviri nyore ruzivo rwese nezve nhamba yako yeTelcel pane yako sevhisi bhiri!
11. Mamiriro ezvinhu aungade kuziva nhamba yako yeTelcel
Mune akati wandei mazuva ese, ungangoda kuziva yako Telcel nhamba. Dzimwe nguva, patinotenga SIM kadhi idzva kana kushandura foni yedu, tinozviwana tisingazive zvechokwadi kuti nhamba yedu yeTelcel chii. Usanetseke, kune nzira dzinoverengeka dziri nyore dzekuziva.
1. Tarisa kurongedza kweSIM card yako: Kana iwe uine yekutanga kurongedza kweSIM kadhi rako, unogona kuitarisa kuti uwane yako yakadhindwa nhamba yeTelcel. Tarisa bhakodhi kana chikamu chinowanikwa nhamba yako yekuzivikanwa.
2. Pinda mu Akaundi yeTelcel: Kana iwe uchitova neTelcel account yawakanyoreswa kwairi, unogona kupinda pawebhusaiti yepamutemo kana Telcel app nemagwaro ako. Kana wangopinda, tsvaga "Nhamba yangu yeTelcel" kana "Data yangu" chikamu panofanirwa kuratidzwa nhamba yako yefoni yakabatana neaccount.
12. Mazano ekurangarira kana kunyora pasi nhamba yako yeTelcel
Kana iwe uri mushandisi weTelcel uye uchiwanzokanganwa nhamba yako yefoni kana uchida kuinyora pasi kuti ugovane nemumwe munhu, pano tinokupa mamwe matipi anobatsira ekurangarira kana kunyora pasi nekukurumidza uye nyore.
Method 1: Simbisa nhamba pafoni yako
Sarudzo iri nyore yekurangarira nhamba yako yeTelcel ndeyekuisimbisa zvakananga mumasetin'i efoni yako. Tevera matanho aya:
- Pafoni yako yeTelcel, enda kune zvigadziriso zvemudziyo.
- Busca la sección de «Acerca del teléfono» o «Información del dispositivo».
- Mukati mechikamu ichocho, iwe unowana iyo "Status" kana "Nhamba Yefoni" sarudzo.
- Tinya pane iyo sarudzo uye ipapo iwe unowana yako Telcel nhamba.
Method 2: Dana imwe nhamba
Imwe sarudzo iri nyore ndeyekufonera imwe nhamba uye kuona nhamba yako yeTelcel ichionekwa pachiratidziro cheunogamuchira. Tevera matanho aya:
- Kubva pafoni yako yeTelcel, sarudza chiratidzo chefoni kuvhura iyo yekufona application.
- Fonera nhamba yacho kubva kushamwari kana nhengo yemhuri uye kufona nekukurumidza.
- Bvunza kumunhu wacho iyo inokuratidza nhamba yako pachiratidziro pavanogamuchira foni yako.
- Nenzira iyi unogona kunyora pasi kana kuyeuka nhamba yako yeTelcel zviri nyore.
Method 3: Tarisa SIM kadhi zvinyorwa zvako
Paunogamuchira SIM kadhi idzva kubva kuTelcel, rinowanzouya nepurasitiki kana kadhi rebepa rine ruzivo nezvenhamba yako. Tevera matanho aya:
- Tarisa zvinyorwa zvawakagamuchira pawakatenga SIM card.
- Tsvaka kadhi kana bhurocha rine nhamba yako yeTelcel pariri.
- Nyora nhamba iyoyo pasi panzvimbo yakachengetedzeka kuitira kuti ugokwanisa kunongedzera kwairi paunenge waida.
13. Mhinduro kumatambudziko akajairika paunenge uchiedza kutsvaga nhamba yako yeTelcel
Kana uri kunetseka kuwana nhamba yako yeTelcel, usazvinetse. Pano tinokupa nhanho-ne-nhanho gwara rekugadzirisa matambudziko akajairika aungasangana nawo panguva iyi. Tevedza nhanho idzi uye unenge wakagadzirira kuwana nhamba yako nekukurumidza.
1. Ona kuti uri kufona nhamba chaiyo. Ita shuwa kuti hauna kukanganisa pakuisa manhamba. Kana uri kushandisa kodhi yenyika, unofanirawo kuiisa nemazvo. Unogona kushandisa yekumhanyisa dial sarudzo *#06# pafoni yako kuti uwane yako IMEI nhamba, yaunogona kushandisa sereferensi.
2. Tarisa zvigadziriso zvetiweki yako. Kana usingakwanise kuwana nhamba yako yeTelcel, zvinogona kunge zvichikonzerwa nedambudziko retiweki. Ita shuwa kuti une chiratidzo chekuvhara kwakanaka uye kuti SIM kadhi rakaiswa nemazvo. Iwe unogona zvakare kuedza kutangisa foni yako kuti utangezve netiweki yekubatanidza.
14. Dzimwe nzira dzekuti utore nhamba yako yeTelcel kana usingakwanise kupinda mumenu yekuseta foni
Kana usingakwanise kuwana masetin'i efoni yako kuti utore nhamba yako yeTelcel, pane dzimwe nzira dzaungaedze. Mune ino post tinokuratidza mamwe nhanho-nhanho mhinduro kugadzirisa dambudziko iri.
1. Tarisa SIM card: Iva nechokwadi chokuti SIM card yakanyatsoiswa mufoni yako. Edza kuiburitsa woidzosera mukati kuti uone kuti yakanyatsokwana. Iwe unogona zvakare kuedza imwe SIM kadhi kuti ubvise chero matambudziko nekadhi.
2. Shandisa kodhi yeUSSD: Nharembozha dzinowanzova neUSSD kodhi inokubvumira kuti uwane ruzivo nezve tambo yako, kusanganisira nhamba yako yeTelcel. Edza kufonera kodhi inotevera kubva pakhibhodi de tu teléfono: *#100#. Izvi zvinokuratidza nhamba yako yeTelcel pahwindo refoni.
Mukupedzisa, kuziva nhamba yako yeTelcel inzira iri nyore uye inokurumidza. Kuburikidza nenzira dzakadai sekudaira *#62# kana kushandisa masetting tab panharembozha yako, unokwanisa kuwana nhamba yako pasina mamwe matambudziko. Rangarira kuti kuva neruzivo urwu kwakakosha kuti uwane zvakanyanya masevhisi uye mabhenefiti ayo Telcel anokupa iwe. Usazeze kutevedzera aya matanho uye ita shuwa kuti unogara uine yako Telcel nhamba mupfungwa. Usamirire zvakare uye tsvaga nhamba yako pasina matambudziko!
Ini ndiri Sebastián Vidal, injiniya wekombuta anofarira nezve tekinoroji uye DIY. Uyezve, ndini musiki we tecnobits.com, kwandinogovera zvidzidzo kuti tekinoroji iwanikwe uye inonzwisisika kumunhu wese.