Kana wanga uine dambudziko nebasa rako renharembozha reMasmóvil, zvakakosha kuti uzive nzira yekumhan'ara. chikumbiro zvinobudirira. Munyaya ino, tichatsanangura nhanho nhanho Maitiro ekuita kudai kuMasmóvil saka unogona kugadzirisa chero kusagadzikana kwaungave wakasangana nako. Kubva panzira dzekutaura kusvika kumagwaro neruzivo rwauchazoda kutipa, tinokutungamirira mukuita kuti ugamuchire mhinduro inogutsa kuchichemo chako. Pasinei nemamiriro ezvinhu, gadzirira uye uzive maitiro. chirevo muMasmóvil Ichakuchengetera nguva uye kunetseka.

- Nhanho nhanho ➡️ Maitiro ekuita kudai neMasmóvil?

Unganyora sei chichemo kuna Masmóvil?

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Kutanga, iva nechokwadi chekuti une ruzivo rwese rwekuda kwako zvakarongeka. Izvi zvinosanganisira zuva uye nguva yechiitiko, nhamba yefoni ine chekuita neakaundi yako, uye chero rumwe ruzivo rwakakodzera.

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Zvadaro, Bata Masmóvil customer service kuburikidza nefoni yavo kana webhusaiti yavo. Unogona kuwana nhamba yekuonana pawebhusaiti yavo.

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Pakutaura nemumiriri wevatengi, tsanangura mamiriro ako ezvinhu zvakajeka uye kupa ruzivo rwese rwakakodzera. Zvakakosha kuti zvive zvakajeka uye zvipfupi kuitira kuti vagone kukubatsira nenzira yakanakisisa inobvira.

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Kana usina kugamuchira mhinduro inogutsa kubva kubasa revatengi, unogona isa chichemo chakanyorwa zviri pamutemoIzvi zvinogona kuitwa kuburikidza nefomu repamhepo kana nekutumira tsamba kukero yekambani.

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Pakupedzisira, kana chikumbiro chako chisina kugadziriswa zvinogutsa, unogona taura neTelecommunications User Service Office (AUI) kutsvaga sarudzo. IAUI isangano rakazvimirira rinogona kubatsira kuyananisa kusawirirana pakati pevashandisi nemakambani enharembozha.

Mibvunzo neMhinduro

Unganyora sei chichemo kuna Masmóvil?

1. Nderipi danho rekutanga kuendesa nyaya kuMasmóvil?

1. Unganidza ruzivo rwese rwakakodzera nezvechikumbiro chako, senge nhamba yekontrakiti, ma invoice, uye ruzivo rwenyaya.

2. Ndeipi nzira yekukurumidza yekumhan'ara kuMasmóvil?

2. Nzira yekukurumidza ndeye kuburikidza newebhusaiti yeMasmóvil, muchikamu che "Customer Service" kana "Contact".

3. Zvinoita here kuita chichemo kuMasmóvil nerunhare?

3. Ehe, unogona kufonera Masmóvil vatengi sevhisi uye kuisa chichemo chako parunhare.

4. Ndeapi mashoko anokosha andinofanira kunge ndakagadzirira pandinenge ndichitaura kuMasmóvil norunhare?

4. Iva nenhamba yako yekondirakiti, ruzivo rwemunhu, uye ruzivo rwese rwakakodzera nezvekuda kwako rwakagadzirira.

5. Pane imwe nzira here yekumhan'ara kuMasmóvil?

5. Ehe, iwe unogona zvakare kuenda pachako kuchitoro cheMasmóvil uye woisa chikumbiro chako ipapo.

6. Pane here zuva rekupedzisira rekuisa chikumbiro kuMasmóvil?

6. Hongu, zvakakosha kuti upe chikumbiro chako mukati memwedzi miviri yekuda kumuka.

7. Chii chandinofanira kuita kana ndikasawana mhinduro inogutsa kuchichemo changu kubva kuMasmóvil?

7. Kana iwe usingagutsikane nemhinduro, unogona kuisa chichemo kuna Secretary of State for Telecommunications and the Information Society (SETSI).

8. Zvinoita here kuisa chikumbiro kuburikidza neMasmóvil's social media channels?

8. Ehe, unogona kuedza kubata Masmóvil kuburikidza nemasocial media chiteshi uye isa chichemo chako ipapo.

9. Chii chandinofanira kuita kana chichemo changu neMasmóvil chikasagadziriswa zvinogutsa?

9. Kana dambudziko rikaramba riripo, ungada kufunga kubata mubatanidzwa wevatengi kana kukwidza nyaya.

10. Zvine mufungo here kuchengeta chinyorwa chematanho ose akatorwa pakusvitsa chikumbiro kuMasmóvil?

10. Hongu, zvakakosha kuchengeta rekodhi ine hudzamu hwezvese maitirwo, kufambiswa kwemashoko, uye zvinyorwa zvine chekuita nechikumbiro chako kuMasmóvil.

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Sebastian Vidal

Ini ndiri Sebastián Vidal, injiniya wekombuta anofarira nezve tekinoroji uye DIY. Uyezve, ndini musiki we tecnobits.com, kwandinogovera zvidzidzo kuti tekinoroji iwanikwe uye inonzwisisika kumunhu wese.