Nzira yekugadzirisa sei matambudziko neDidi?

Kana iwe uri mushandisi weDidi uye wakasangana nematambudziko, usanetseka! Muchikamu chino tichakupa makiyi e gadzirisa matambudziko pamwe naDidi nekukurumidza uye nyore. Kunyangwe wanga uine dambudziko nekufamba, kubhadhara, kana chero imwe nyaya ine chekuita neapp, pano unowana mhinduro dzinoshanda dzekukubatsira kuzvigadzirisa pasina nguva. Ramba uchiverenga uye uwane maitiro ekuita kuti chiitiko chako naDidi chigare chakanaka.

1. Nhanho nhanho ➡️ Maitiro ekugadzirisa matambudziko neDidi?

Nzira yekugadzirisa sei matambudziko neDidi?

• Chekutanga, ziva dambudziko rauri kusangana naro naDidi. Inogona kuve yakabatana nekunyorera, kubhadhara, sevhisi kana chero chimwe chinhu.
• Inotevera, tarisa chikamu chekubatsira mukati meDidi application. Ikoko iwe uchawana mhinduro kumibvunzo inowanzo bvunzwa uye mhinduro kumatambudziko akajairika.
• Kana iwe usingakwanise kuwana mhinduro muchikamu chekubatsira, unogona kubata Didi mutengi basa zvakananga. Nzira iri nyore yekuita izvi kuburikidza neapp. Muchikamu chekubatsira, tsvaga "Contact Customer Service" sarudzo uye tevera mirairo yakapihwa.
• Pakubata basa revatengi, tsanangura zvakajeka dambudziko rauri kusangana naro naDidi. Ipa ruzivo rwakawanda sezvinobvira, senge zuva uye nguva yakaitika dambudziko, nhamba yerwendo, uye chero rumwe ruzivo rwakakodzera. Izvi zvichabatsira timu yekutsigira vatengi nekukurumidza kunzwisisa uye kugadzirisa nyaya yako.
• Kana iwe usingagamuchire mhinduro inogutsa kana mhinduro kubva kuDidi customer service, unogona kufunga kutsvaga rumwe rubatsiro. Izvi zvinogona kusanganisira kubata masocial network Didi kana kutsvaga mapoka epamhepo nenharaunda uko vamwe vashandisi kubva kuna Didi anogona kupa mazano nemhinduro.
• Yeuka kuva nemutsa nemwoyo murefu mukuita kwese. Zvinetso zvinogona kuitika, asi nekuchengetedza mafungiro akanaka uye kutaurirana zvine ruremekedzo, iwe uchawedzera mikana yako yekuwana mhinduro inoshanda uye inogutsa.

Mibvunzo neMhinduro

1. Ndingabata sei Didi basa revatengi?

1. Vhura iyo Didi application pane yako nharembozha
2. Enda kumenyu huru
3. Selecciona la opción «Ayuda»
4. Sarudza chikamu che "Bata nesu".
5. Sarudza yako yaunofarira fomu yekubata: live chat, email kana runhare

2. Chii chandinofanira kuita kana mutyairi wangu weDidi akasasvika papikupi?

1. Tarisa kwaunogara muapp kuti uve nechokwadi chekuti uri panzvimbo chaipo
2. Bata mutyairi kuburikidza ne-in-app chat kuratidza nzvimbo yavo
3. Kana dambudziko rikaramba riripo, kanzura rwendo uye kumbira mumwe mutyairi

3. Ndingachinja sei kwandinoenda parwendo paDidi?

1. Vhura sikirini yerwendo iripo
2. Tinya chiratidzo chepenzura kana bhatani rekuti "Shandura kwaunoenda".
3. Isa kero itsva yekwaunoenda
4. Simbisa shanduko

4. Chii chandinofanira kuita kana ndakanganwa chimwe chinhu mumotokari yaDidi?

1. Enda kuchikamu che "Nhoroondo Yekufamba" muapp
2. Sarudza rwendo rwawakakanganwa chinhu
3. Dzvanya pakanzi "Ndakanganwa chimwe chinhu mumotokari"
4. Inopa tsananguro yakadzama ye chinhu chakarasika
5. Mirira kuti mutyairi akubate kuti aronganise kudzoka kwako

5. Ndingakanzura sei rwendo paDidi?

1. Vhura sikirini yerwendo iripo
2. Tinya chiratidzo che "X" mukona yekurudyi
3. Sarudza chikonzero chekukanzura kubva pane rondedzero yakapihwa
4. Simbisa kukanzura rwendo

6. Chii chandinofanira kuita kana mutyairi wangu weDidi akatora nzira isiri iyo?

1. Taurirana nemutyairi kuburikidza ne-in-app chat
2. Kumbira mutyairi kutevera nzira yakarurama
3. Kana dambudziko rikaramba riripo, funga kukanzura rwendo uye kukumbira mumwe mutyairi

7. Ndingabhadhara sei rwendo rwangu kuDidi?

1. Mirira kuti app iratidze huwandu hwerwendo
2. Tinya bhatani rekuti “Pay” kana “End Trip”
3. Sarudza nzira yako yekubhadhara yaunoda: mari, kadhi rechikwereti kana chikwama chedhijitari
4. Simbisa kubhadhara

8. Chii chandinofanira kuita kana mutyairi wangu weDidi akaita zvisina kufanira?

1. Ita vimbiso yekuchengeteka kwako pachako uye kugara zvakanaka
2. Shandisa "Report" chimiro muapp kushuma chiitiko
3. Ipa ruzivo rwakakwana nezvemaitiro asina kufanira
4. Didi achatora matanho anodiwa zvichienderana nekunyunyuta kwako

9. Ndingawana sei risiti kana inivhoisi yerwendo rwangu paDidi?

1. Vhura iyo Didi application pane yako nharembozha
2. Enda kumenyu huru
3. Sarudza "Nhoroondo Yekufamba" sarudzo
4. Tsvaga rwendo rwaunoda risiti
5. Tinya rwendo uye sarudza "Receipt" kana "Invoice"

10. Chii chandinofanira kuita kana ndine matambudziko nehurongwa hwekunyoresa Didi?

1. Simbisa kuti uri kushandisa yazvino vhezheni yeDidi app
2. Asegúrate de tener una conexión estable a internet
3. Kana dambudziko rikaramba riripo, tangazve app kana tangazve nharembozha yako
4. Bata Didi customer service kuti uwane rumwe rubatsiro