Mundima yekutengeserana kwemagetsi, Amazon yakazvimisa seimwe yeanonyanya kufarirwa uye akavimbika mapuratifomu kutenga online. Nekudaro, dzimwe nguva vashandisi vanogona kusangana nemamiriro ezvinhu kwavanoda kunyunyuta zviri pamutemo. Kuti udzivise kuvhiringika uye kuve nechokwadi chekugadzirisa kwakanaka, Amazon yakagadzira yakadzama nzira yekuisa uye kubata zvichemo. Munyaya ino, tichaongorora nhanho nhanho nzira yekutevera kuita zvichemo paAmazon, ichipa vashandisi gwara rakazara uye rehunyanzvi rinovabatsira kugadzirisa matambudziko anogona kuitika nekutenga kwavo.
Maitiro ekuita zvichemo paAmazon
Kana wanga uine dambudziko nechigadzirwa chakatengwa paAmazon uye uchida kukumbira, tevera matanho ari nyore aya kuti ugadzirise dambudziko rako nekukurumidza. Amazon inoita kuti iwanikwe vatengi vavo maitiro anoshanda uye akajeka anovimbisa kugutsikana kwemutengi.
Chekutanga zvaunofanira kuita ndiko kupinda mu tu Akaundi yeAmazon. Enda kuchikamu che "My Orders" uye sarudza chigadzirwa chaunenge uine dambudziko nacho. Dzvanya "Ona ruzivo rweodha" uyezve "Kumbira rubatsiro." Ikoko iwe unogona kuwana nzira dzakasiyana dzekugadzirisa mamiriro ako ezvinhu, zvakadai sekudzorera, kubata mutengesi kana kukumbira kudzorerwa.
Kana ukasarudza sarudzo yekudzoka, unofanira kutevera mirairo inopiwa neAmazon kudhinda iyo prepaid shipping label. Ita shuwa kuti warongedza chinhu chacho nemazvo uye woisa label pasuru. Kana yangotumirwa, iwe unokwanisa kuteedzera mamiriro ekudzoka muakaundi yako. Rangarira kuti zvakakosha kuchengetedza kutaurirana kwakavhurika nemutengesi uye nekupa ruzivo rwese rwunodiwa kuti ukurumidze kuita kwekutsvaga.
Zvinodiwa uye kufunga kwekutanga kwekuisa chikumbiro paAmazon
- Usati waisa chikumbiro neAmazon, zvakakosha kuti titarise zvimwe zvinodiwa uye kufunga kwekutanga kuti ive nechokwadi chekuti maitiro acho anobudirira uye anoshanda.
- Chekutanga, zvakakosha kuve nenhoroondo yakajeka uye yakadzama yekutengeserana kana chiitiko chinokurudzira kuda. Izvi zvinosanganisira kuve nedata rese rakakodzera paruoko senge nhamba yeodha, zuva rekutenga, tsananguro yechigadzirwa kana sevhisi uye chero kutaurirana kwekare nemutengesi.
- Pamusoro pezvo, zvinokurudzirwa kuverenga nekunzwisisa kudzoka kweAmazon uye marongero ekunyunyuta. Mitemo iyi inosiyana zvichienderana nerudzi rwechigadzirwa kana sevhisi, uye zvinodikanwa kuti uve nechokwadi chekuti unoenderana nemazuva ekupedzisira uye zvinodikanwa zvakatarwa nyaya yega yega mamiriro ezvinhu akakuvadzwa kana akaremara.
- Imwe pfungwa yakakosha yekufunga nezvayo ndeyekurangarira nzira dzakakodzera dzekutaurirana kuti upe chikumbiro. Amazon inopa dzakasiyana sarudzo, senge online chat, email, kana foni. Zvinokurudzirwa kushandisa nzira inonyatsoenderana nezvido uye zvido zvemushandisi wega wega.
- Saizvozvo, zvinodikanwa kuunganidza humbowo uye humbowo hunotsigira chikumbiro. Izvi zvinogona kusanganisira zvidzitiro, mafoto, maemail, kana chero rimwe gwaro yakakodzera iyo inoratidza dambudziko remamiriro ezvinhu.
- Chekupedzisira, zvinokurudzirwa kutevedzera mirairo uye matanho anoratidzwa neAmazon kuita kudai. Izvi zvinogona kusiyana zvichienderana nerudzi rwekuda: kubva pakuzadza fomu repamhepo kusvika pakuendesa chikumbiro nepositi. Zvakakosha kuve nechokwadi kuti unotevera nhanho idzi nenzira kwayo kudzivirira kunonoka kana kurambwa.
- Muchidimbu, kutevedzera zvinodiwa kwakakosha kuti uwane mhinduro yakanaka. Kuve nenhoroondo yakadzama, kunzwisisa mitemo yekudzoka, kusarudza nzira yakakodzera yekukurukurirana, kuunganidza humbowo uye nemazvo kutevedzera matanho anoratidzwa neAmazon zvinhu zvakakosha zvechikumbiro chakabudirira. Kutevera mazano aya, vashandisi vachakwanisa kugadzirisa chero chiitiko zvinobudirira uye zvinogutsa.
Nhanho-ne-nhanho maitiro ekuisa chikumbiro paAmazon
Danho rekutanga: Svika yako Amazon account. Usati watanga maitiro ekukumbira, ita shuwa kuti wakapinda muAmazon account yako. Izvi zvinokutendera iwe kuwana mukana kune ese sarudzo uye maturusi anodiwa kuita chirevo chinoshanda.
Danho rekutanga: Wana kurongeka kuri mubvunzo. Kana wangopinda muakaundi yako, enda kuchikamu che“Maodha Angu”. Pano uchawana runyoro nezvese zvawakatenga kare. Tsvaga iyo chaiyo odha yaunoda kuita kudai uye tinya pairi kuti uwane iyo yeodha yeruzivo.
Danho rechipiri: Sarudza "Matambudziko neodha yako" sarudzo. Pane peji remaodha, skira pasi kusvika wawana iyo "Matambudziko neodha yako" sarudzo. Dzvanya pairi uye sarudza sarudzo inotsanangura zvakanyanya mamiriro ako ekunyunyuta, kungave kuri kudzoka, kudzosera mari, kutsiva kana imwe nyaya ine chekuita nehurongwa.
Maitiro Ekunyora Chichemo paAmazon
Kuita kudai paAmazon inogona kuve iri nyore maitiro kana iwe ukatevera mashoma akajeka uye anoshanda matanho. Pazasi tinokupa maitiro akadzama kuitira kuti unyore chikumbiro che zvinobudirira:
Danho 1: Ziva chikonzero chekuda kwako
Usati wanyora chikumbiro chako, zvakakosha kuti uve pachena nezvechikonzero chekusawirirana kwako. Inogona kunge iri chigadzirwa chakaremara, kunonoka kuburitsa kana dambudziko neinvoice, pakati pezvimwe. Kuziva dambudziko nemazvo kuchakubatsira kunyora chirevo chinoshanda.
Mazano: Kana zvichiita, batanidza mapikicha kana mifananidzo yemifananidzo zvinotsigira zvaunotaura. Izvi zvinopa humbowo hunooneka hunotsigira nharo dzako.
Danho 2: Nyora chikumbiro chako zvakajeka uye muchidimbu
Mazwi ekunyunyuta kwako akakosha kuti uve nechokwadi chekuti meseji yako inonzwisiswa neboka rebasa revatengi reAmazon. Ita shuwa kuti unoshandisa mutauro wakajeka, dzivisa jargon risingakoshi, uye taura muchidimbu mukutsanangura dambudziko. Inonyora ruzivo rwakakodzera nenzira yakarongeka uye inopa ruzivo senge nhamba yeodha, zita rechigadzirwa, uye zuva rekutenga. Izvi zvichaita kuti zvive nyore kuziva nyaya yako uye nekukasika kugadzirisa.
Mazano: Shandisa mabara kuratidza pfungwa huru uye kuita kuti chirevo chako chive nyore kuverenga nekunzwisisa.
Danho rechitatu: Kumbira mhinduro yakajeka uye yakananga
Usakanganwa kuisa muchichemo chako chikumbiro chakajeka uye chakananga pamusoro pekuti unotarisira kuti dambudziko rako rigadziriswe sei. Iwe unoda kudzoserwa, kutsiva chigadzirwa kana imwe muripo? Chero chikumbiro chako, ita kuti zvaunotarisira zvive pachena uye upe ruzivo rwekuti unoda kuti nyaya yako igadziriswe sei. Izvi zvinobvumira timu yeAmazon yevatengi sevhisi kuita zvakanyanya uye kukupa iwe mhinduro inogutsa.
Mazano: Usakanganwa kusanganisira ruzivo rwako senge kero yeemail kana nhamba dzenhare, kuitira kuti Amazon igone kubata newe uye kuchengetedza kutaurirana kwakananga nezvezvaunoda.
Zvinyorwa uye humbowo hunodiwa kutsigira chikumbiro paAmazon
Kana uchinyorera kuAmazon, zvakakosha kuti uve nemagwaro anodiwa uye humbowo hwekutsigira nyaya yako. Izvi zvichabatsira kukurumidzisa kugadzirisa uye kuwedzera mikana yako yekuwana mhinduro yakanaka. Pazasi pane rondedzero yemagwaro aunofanirwa kupa paunenge uchinyorera kuAmazon:
- Humbowo hwekutenga: Natanidza kopi yehumbowo hwekutenga hunoenderana nechigadzirwa kana sevhisi yakatengwa. Inogona kunge iri risiti, invoice kana kuodha simbiso.
- Tsananguro yakadzama yedambudziko: Ipa tsananguro yakadzama yedambudziko rauri kutarisana naro nechigadzirwa kana sevhisi. Batanidza ruzivo rwakakodzera semazuva, ruzivo rwehunyanzvi, uye chero rumwe ruzivo rungango batsira mukugadzirisa dambudziko.
- Screenshots kana mapikicha: Kana zvichibvira, tora skrini kana mapikicha anoratidza zvakajeka nyaya yauri kusangana nayo. Ita shuwa kuti mifananidzo yakajeka uye inonyoreka.
Pamusoro pe zvinyorwa zvataurwa pamusoro apa, pane zviitiko apo zvingave zvakakodzera kupa humwe humbowo. Iyi bvunzo inogona kusanganisira, asi haina kugumira ku:
- Kunyorerana nemutengesi: Kana wanga uchisangana nemutengesi kana Amazon mutengi sevhisi, batanidza makopi emameseji kana maemail akachinjana. Izvi zvinogona kubatsira kuratidza kuti waedza kugadzirisa nyaya yacho murunyararo.
- Mishumo yehunyanzvi: Panyaya yezvigadzirwa zvemagetsi kana zvakafanana, mishumo yehunyanzvi kubva kune nyanzvi kana nyanzvi inogona kudikanwa kuti itsigire zvaunoda. Kana iwe uchikwanisa kuwana aya marepoti, ita shuwa yekuasanganisa muzvinyorwa zvako.
Rangarira kuti kana zvinyorwa zvako zvakanyatsojeka uye nekuzadzisa, mikana yakawanda yekuti chikumbiro chako chitariswe uye kugadziriswa nemazvo. nzira inoshanda. Ita shuwa kuti unopa zvese zvinodiwa uye humbowo hwekutsigira nyaya yako uye kuwana mhinduro inogutsa.
Kurudziro yekuwana mhinduro inokurumidza uye yakanaka kune chichemo paAmazon
Muchiitiko chekuti iwe unofanirwa kuisa chikumbiro kuAmazon, zvakakosha kutevedzera nzira yakakodzera kuti uwane mhinduro inokurumidza uye yakanaka. Pazasi, tinokupa mamwe mazano ekuchengeta mupfungwa:
1. Unganidza ruzivo rwese rwakakodzera: Usati waisa chikumbiro chako, ita shuwa kuti une zvese zvinodiwa kuti utsigire nyaya yako. Izvi zvinosanganisira nhamba yeodha, zuva rekutenga, tsananguro yechigadzirwa, chero humbowo hwemifananidzo kana hwekutumira, uye chero kutaurirana kwekutanga nemutengesi.
2. Shandisa sarudzo yekutaura yekurarama: Imwe nzira inoshanda Kuti uwane mhinduro nekukurumidza kushandisa iyo live chat inowanikwa paAmazon rubatsiro peji. Kuburikidza nesarudzo iyi, uchakwanisa kutaura zvakananga nemumiriri webasa revatengi, anogona kukubatsira kugadzirisa chikumbiro chako nekukurumidza.
3. Iva akajeka uye akajeka mukukurukurirana kwako: Paunenge uchinyora chikumbiro chako, zvakakosha kuti zvive zvakajeka uye zvipfupi mumashoko ako. Rondedzera zvakadzama dambudziko rauri kusangana naro uye upe humbowo hwese hunodiwa. . Uyezve, shandisa inzwi rine ruremekedzo uye dzivisa kunetsana, sezvo izvi zvichigona kukanganisa kugadzirisa. Rangarira kuti nzira yehunyanzvi uye yeruremekedzo inogona kubatsira kukurumidzira mhinduro yeAmazon.
Nekutevera nhanho idzi, iwe uchave uri munzira chaiyo yekuwana mhinduro nekukurumidza uye yakanaka kune zvichemo zvako zveAmazon. Rangarira kuti moyo murefu uye kushingirira ndizvo zvakakosha, sezvo kugadzirisa chikumbiro chako kungatora nguva. Kana ukaramba uine nyaya, sununguka kubata Amazon vatengi sevhisi kuti uwane rumwe rubatsiro.
Kuongorora uye kutaurirana neAmazon panguva yekukumbira maitiro
Kuita kudai paAmazon kunogona kuve chiitiko chakaoma, asi nekuda kweiyo inobudirira yekutevera uye yekutaurirana system, maitiro acho anova nyore uye akajeka. Tevere, tinokuratidza nhanho nhanho maitiro ekuita iyi nzira kuitira kuti zvichemo zvako zviitirwe zvinobudirira.
Danho rekutanga: Chinhu chekutanga chaunofanirwa kuita kupinda muakaundi yako yeAmazon uye sarudza iyo "My Orders" sarudzo iri mune yekudonha-pasi menyu. Tevere, tsvaga kurongeka kurimubvunzo murondedzero wobva wadzvanya pakanzi "Ona zvemaodha" link. Izvi zvinokuendesa kune peji remaodha, kwaunowana iyo "Une dambudziko here, tinya iyi link kuti utange kuda kwako."
Danho rekutanga: Paunenge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchinge uchi tsona. Sarudza iyo sarudzo inoenderana nemamiriro ako uye ipa mamwe ekuwedzera akumbirwa.
Danho rekutanga: Mushure mekupa ruzivo rwekuda kwako, Amazon inokuzivisa iwe nezve mhedzisiro mhinduro. Panguva ino, iwe zvakare uchave nemukana wekuwedzera mamwe makomendi kana kurodha akakodzera mifananidzo inotsigira zvaunoda. Pamusoro pezvo, iwe unogashira email inogadziridza nezve mamiriro echikumbiro chako uye uchakwanisa kutaurirana nechikwata che mabatiro evatengi kubva kuAmazon kuburikidza neiyo online chat sarudzo kana nerunhare kugadzirisa chero mibvunzo kana zvinonetsa.
Maitiro ekuita kana Amazon ikaramba kudai
Kana iwe uine dambudziko nekutenga paAmazon uye waisa chikumbiro chakarambwa, zvakakosha kuti uzive zvekuita. Mune ino positi, tinokuratidza matanho ekutevera kubata nemamiriro ezvinhu aya uye kugadzirisa dambudziko rako nemazvo.
1. Ongorora mhinduro yeAmazon:
Paunenge wagamuchira kurambwa kwekuda kwako, zvinokurudzirwa kuti unyatso ongorora mhinduro kubva kuAmazon. Tarisa uone kana vakapa tsananguro yakajeka uye yakadzama yezvikonzero zvechisarudzo chavo. Ziva pfungwa dzaunotenda kuti pane mutsauko uye dzinopembedza chikumbiro chitsva kana kujekeswa.
2. Funga zvakare zvinyorwa:
Muzviitiko zvakawanda, chikonzero chikuru chekuramba chikumbiro paAmazon chine chekuita nekushaikwa kwemagwaro akakodzera. Ita shuwa kuti wapa ese anodiwa data uye humbowo hwekutsigira zvaunoda. Izvi zvinogona kusanganisira ma invoice ekutenga, zviratidziro, maimeri ekusimbisa kana chero humwe humbowo hwakakodzera. Kana zvichiita, tumirazve magwaro aya, uchiita chokwadi kuti akajeka uye anonyoreka.
3. Bata Mutengi Sevhisi:
Kana iwe uchitenda kuti chikumbiro chako charambwa zvisakarurama kana kana uchida kujekesa chero mimwe mibvunzo, tinokurudzira kuti ubate Amazon Mutengi Service zvakananga. Ipa ruzivo rwakakodzera uye tsanangura zvakajeka mamiriro ako. Kana zvichidiwa, kumbira kutaura nemutariri kana mumiririri mukuru kuti uwane mhinduro ine udzame uye kugadzirisa nyaya yacho nemazvo.
Mazano ekudzivirira zvichemo zvenguva yemberi paAmazon
- Usati waita chikumbiro paAmazon, zvakakosha kuti unyatso ongorora tsananguro uye zvakatemwa zvechigadzirwa chaunoda kutenga Ita shuwa kuti unoziva ese maficha uye ruzivo, pamwe nekudzoka kwemutengesi uye waranti mitemo dzivisa kusanzwisisa kunobvira uye zvikumbiro zveramangwana.
- Imwe matipi akakosha ekudzivisa zvichemo zvemberi paAmazon kuve nechokwadi chekuti watenga zvakachengeteka. Simbisa kuti uri kutenga kubva kumutengesi akavimbika ane mareti akanaka. Verenga mamwe ongororo yevatengi kuti uwane pfungwa yemukurumbira wavo uye mhando yebasa. Zvinokurudzirwa kubhadhara uchishandisa nzira dzakachengeteka, dzakadai semakadhi echikwereti kana masystem ekubhadhara anozivikanwa.
- Kana iwe uchida kuita chikumbiro paAmazon, tevera maitiro akamiswa nepuratifomu. Kutanga, taura nemutengesi kuti uedze kugadzirisa nyaya yacho zvakananga. Kana iwe usingagamuchire mhinduro inogutsa, une sarudzo yekuvhura waranti kana kudzosera chikumbiro kuburikidza nepuratifomu. Iva nechokwadi chekupa ruzivo rwese rwunodiwa uye nekubatanidza humbowo, senge mafoto kana zviratidziro, kutsigira chako.
Aya matipi achakubatsira kuti udzivise zvichemo zvenguva yemberi paAmazon uye uve neruzivo rwunogutsa rwekutenga. Gara uchiyeuka kuongorora ruzivo rwechigadzirwa usati watenga, ita kutengeserana kwakachengeteka uye tevera maitiro anoratidzwa nepuratifomu kana paine matambudziko. Nakidzwa nekutenga kwako paAmazon zvakadzikama uye pasina zvinonetsa!
Zvimwe zviwanikwa uye dzimwe nzira kana usingagutsikane neiyo Amazon claim process
Kana iwe usingagutsikane nemaitiro ekudaro eAmazon uye uchinzwa kudiwa kwekuongorora dzimwe sarudzo, pane zvimwe zvekuwedzera zviwanikwa uye dzimwe nzira dzaungafunga. Pazasi, isu tichataura mamwe acho:
- Kupindirana: Kana iwe usingakwanisi kusvika pachibvumirano chinogutsa zvakananga nemutengesi kana Amazon, unogona kufunga nezvekuyananisa sechisarudzo. Kuyanana kunogona kubatsira maitiro ekugadzirisa kusawirirana uye kusvika pakubvumirana. Nekushandisa murevereri asina kwaakarerekera, kutaurirana uye kutsvaga mhinduro dzakaenzana kune ese ari maviri anogona kufambiswa.
- Advanced Customer Support: Amazon ine hunyanzvi hwebasa revatengi, hwaunogona kubata kuti uwane rumwe rubatsiro kana usina kuwana mhinduro inogutsa. Chikwata chepamusoro chebasa revatengi chinogona kuongorora nyaya yako zvakadzama uye kuwana dzimwe nzira kana mhinduro dzemunhu pane zvaunotaura.
- Regulatory masangano: Kana iwe uchifunga kuti kodzero dzako semutengi dzakatyorwa uye kuti nzira yekunyunyuta haina kukwana, unogona kutsvaga rutsigiro rweanotonga kana kuchengetedza vatengi. Aya masangano anogona kukupa zano uye gwara rekuti ungaenderera sei mumamiriro ekusagutsikana nemaitiro ekunyunyuta kweAmazon.
Muchidimbu, kuita zvichemo paAmazon inzira yakapusa uye inoshanda inovimbisa kugutsikana kwevatengi. Nekutevera matanho akatsanangurwa muchinyorwa chino, iwe unozokwanisa kuendesa chikumbiro chako nenzira yakarongeka uye kuwana mhinduro yakakodzera kubva kuchikwata chebasa revatengi cheAmazon.
Yeuka kuti zvakakosha kupa ruzivo rwese rwakakosha uye rwakakosha, pamwe nekuchengetedza kutaurirana kwakajeka uye nekuremekedza nguva dzose. Pamusoro pezvo, tora mukana wezvishandiso zviripo, senge live chat kana chigadzirwa chekudzoka sarudzo, kugadzirisa maitiro ekukumbira.
Kana iwe usingagamuchire mhinduro inogutsa, yeuka kuti iwe unogona zvakare kubata Amazon kuburikidza nedzimwe nzira, senge nefoni kana email. Amazon yakazvipira kupa yakanakisa sevhisi yevatengi uye kugadzirisa chero nyaya dzaungave unadzo.
Tinovimba kuti chinyorwa ichi chave chinobatsira kwauri uye kuti iwe unogona kuita zvichemo zvako paAmazon zvinobudirira. Kana iwe ukatevera nhanho idzi uye ukaramba uine maitiro ekubatana, iwe unozogona kugadzirisa chero chiitiko uye kunakidzwa zvizere neruzivo rwako semutengi pane ino mukurumbira papuratifomu yekutenga online.
Ndapota inzwa wakasununguka kugovera chinyorwa ichi kune avo vanogona kubatsirwa kubva kune iyi ruzivo uye kuvabatsira kuburikidza neAmazon yekuda maitiro!
Ini ndiri Sebastián Vidal, injiniya wekombuta anofarira nezve tekinoroji uye DIY. Uyezve, ndini musiki we tecnobits.com, kwandinogovera zvidzidzo kuti tekinoroji iwanikwe uye inonzwisisika kumunhu wese.