Tataiso ea ho laola ba arabelang ho Slack

Sebakeng sa mosebetsi, puisano e atlehang ke senotlolo sa katleho ea sehlopha leha e le sefe. Ka ts'ebeliso e ntseng e eketseha ea lisebelisoa tsa tšebelisano tsa marang-rang joalo ka Slack, Tataiso ea Tsamaiso ea Mochini oa Slack e fetohile ea bohlokoa. Sengoliloeng sena, re tla hlahloba mekhoa le malebela a ho ntlafatsa ts'ebetso le taolo ha re tsamaisa metjhini e arabang ho Slack, ho netefatsa hore melaetsa e sebetsoa ka nako le ka nepo. Ho tloha qalong ho isa ho ts'ebetsong maqheka a tsoetseng pele a ho arabela, fumana mokhoa oa ho fumana molemo o moholo ho sesebelisoa sena se matla sa puisano sa sehlopha.

Kenyelletso ea mochini o arabang ho Slack

Voicemail ea Slack ke sesebelisoa se sebetsang sa ho laola le ho hlophisa lipuisano ka har'a sehlopha sa hau. Ka karolo ena, o ka theha likarabo tsa othomathike tsa melaetsa e kenang, o fana ka karabo e potlakileng le e sebetsang ho basebetsi-'moho le uena. Sena se bohlokoa haholo ha o le sieo kapa o sa khone ho araba hanghang.

Ho laola likarabo ho Slack ho bonolo ebile hoa khoneha. U ka khetha hore na ke molaetsa ofe o tla romelloa e le karabo e ikemetseng, hammoho le ho lokisa nako le ho fumaneha ha karabo. U boetse u na le khetho ea ho tataisa batho ba u romellang melaetsa ho liteishene tse ling tsa ho ikopanya kapa lisebelisoa tse khethehileng tsa tšehetso.

Ho theha karabo ho Slack, e ea ho Litlhophiso ebe u khetha Likarabo tsa Auto. Ha u le moo, u ka khona ho thusa karolo eo 'me u iketsetse molaetsa oa hau oa karabo. Hopola, u ka sebelisa Mofuta oa HTML ho rala li-autoresponders tsa hau le ho fana ka tlhaiso-leseling e eketsehileng ka ho eketsa lihokelo kapa ho totobatsa mantsoe a bohlokoa.

Ka bokhutšoanyane, voicemail ea Slack ke sesebelisoa sa bohlokoa sa ho nolofatsa puisano ka har'a sehlopha sa hau. Ka litlhophiso tsa eona tseo u ka li khethang, u ka etsa bonnete ba hore batho ba u romellang molaetsa ba fumana likarabo tsa kapele le tse nepahetseng. Sebelisa hamolemo karolo ena ho boloka puisano e sebetsang ho Slack!

Litlhophiso tsa mantlha tsa mochini o arabang ho Slack

Mokhoa o tsoetseng pele oa mochini o arabang ho Slack

Ke karolo ea bohlokoa e lumellang lihlopha ho hlophisa likarabo tse ikemetseng ka nepo e phahameng. Ka tataiso ena ea tsamaiso, u tla ithuta ho sebelisa sesebelisoa sena ka katleho le ho eketsa katleho ea puisano ea ka hare ea sehlopha sa hau.

E 'ngoe ea likarolo tse hlokomelehang ke bokhoni ba ho sebelisa mefuta e fapaneng ea tloaelo ho li-autoresponders tsa hau. Liphetoho tsena li u lumella ho hlahisa lintlha tse ikhethileng tsa basebelisi, joalo ka mabitso a bona, sehlooho, kapa lefapha, ho fana ka boiphihlelo bo ikhethileng. Ho sebelisa mefuta-futa ena, kenyelletsa feela khoutu e tsamaellanang molaetseng oa hau, joalo ka: `<${user.name}>`, `<${user.position}>`, `<${user.department}>`. Ka tsela ena, o ka hlahisa likarabo tse ikemetseng tse etselitsoeng mosebelisi ka mong.

Mokhoa o mong oa ho itlhophisa o tsoetseng pele ke khetho ea ho hlophisa likarabo tse ikemetseng tse tla romelloa ka linako tse itseng kapa ka matsatsi a itseng. Karolo ena e thusa haholo ha sehlopha sa hau se hloka ho u romella likarabo ka ntle ho lihora tse tloaelehileng tsa ho sebetsa kapa nakong ea nako e telele, joalo ka matsatsi a phomolo kapa matsatsi a phomolo. Ho hlophisa karabo ea hau ea boiketsetso hore e romeloe, habonolo feela o tlameha ho khetha Khetha "Shejule" 'me u behe nako eo u e batlang le khafetsa. Ho bonolo hakaalo! ⁢Joale u ka etsa bonnete ba hore bareki ba hau le basebetsi-'moho le uena ba lula ba fumana karabo le ha u le sieo.

Ntle le mefuta e fapaneng ea tloaelo le kemiso ea karabelo e ikemetseng, Slack e boetse e fana ka bokhoni ba ho theha ba arabelang ba bangata, e mong le e mong a e-na le litlhophiso tsa hae. Sena se bohlokoa haholo haeba o na le lihlopha kapa mafapha a fapaneng ka har'a mokhatlo oa hau mme o hloka likarabo tse ikhethileng bakeng sa e 'ngoe le e 'ngoe. Ka tšobotsi ena, o ka hlalosa ba arabelang tloaelo bakeng sa thekiso, tšehetso, papatso, le tse ling. Hlophisa likarabo tsa hau tsa boiketsetso hantle 'me u ntlafatse phihlelo ea bareki le basebetsi ka ho fana ka lintlha tse nepahetseng ka nako e nepahetseng.

Mekhoa e metle ea ho sebelisa mochini o arabang ho Slack

Sehloohong sena, re tla hlahloba , tšobotsi ea bohlokoa bakeng sa puisano e sebetsang ea sehlopha. Ka tataiso ena ea ho laola melaetsa ea lentsoe ho Slack, u tla khona ho ntlafatsa tšebeliso ea hau ea sesebelisoa sena le ho ntlafatsa tlhahiso ea sehlopha sa hau.

1. Sebelisa likarabo tse ikemetseng: Sebelisa monyetla oa ho araba ka boits'oaro ho Slack ho tsebisa basebetsi-'moho le uena ha u le sieo. Iketsetse molaetsa oa tloaelo o ba tsebisang ka ho ba sieo ha hao le ho fana ka khakanyo ea hore na u tla ba teng neng hape. Sena se tla thibela litho tse ling tsa sehlopha ho u romella melaetsa e sa hlokahaleng kapa ho lebella karabo hang-hang.

2. Iketsetse likarabo tsa hau: Etsa bonnete ba hore u iketsetsa li-autoresponders tsa hau hore li lumellane le mokhoa oa hau le likhetho tsa hau. Sebelisa puo e hlakileng, e khuts'oane ho fetisa molaetsa oa hau ka katleho. U ka boela ua sebelisa sebopeho sa HTML ho totobatsa likarolo tsa bohlokoa kapa ho eketsa lihokelo tse amehang. Hopola ho nchafatsa li-autoresponders tsa hau khafetsa ho bonts'a boteng ba hau le liphetoho life kapa life boikarabellong ba hau.

Ho ntlafatsa likarabo tsa othomathike ho Slack

Slack ke karolo ea bohlokoa ea ho netefatsa puisano e nepahetseng le e nang le metsi ka har'a sehlopha sa hau. Ka tataiso ea rona ea taolo ea ba arabelang Slack, o ka sebelisa sesebelisoa sena hamolemo mme oa fihlela tlhahiso e kholo. Ka tlase ke malebela le maqheka a ho ntlafatsa li-autoresponders tsa hau:

1. Iketsetse melaetsa ea hau e ikemetseng: Ho fana ka boiphihlelo bo ikhethileng bakeng sa litho tsa sehlopha sa hau, etsa bonnete ba hore u etsa melaetsa ea hau e ikemetseng. Sebelisa lileibole tse kang [UserName] ho etsa hore likarabo tsa hau li kenyelletse lebitso la motho ea u romellang molaetsa. Sena se tla thusa ho theha tikoloho e haufi, e kopanetsoeng haholoanyane.

2. Sebelisa likarabo tse ikemetseng tsa maemo: Sebelisa monyetla oa likarolo tsa Slack tsa likarabo tse ikemetseng ho fa litho tsa sehlopha sa hau lintlha tse bohlokoa le tse nakong. Ka mohlala, u ka iketsetsa likarabo tse ikemetseng tse kenyelletsang likhokahano tsa litokomane tsa bohlokoa kapa lihokelo tse tobileng ho likanale tse amehang. Ka tsela ena, o ka potlakisa lipatlisiso tsa tlhahisoleseling le ho eketsa tlhahiso.

3. Rulahanya likarabo tse iketsang ka linako tse itseng: Haeba u batla ho beha meeli ea ho fumaneha le ho thibela litho tsa sehlopha sa hau hore li se ke tsa ikutloa li imetsoe ke likarabo tse ikemetseng ka ntle ho lihora tsa mosebetsi, u ka hlophisa likarabo tse tla tsosa feela ka linako tse itseng. Sena se tla u thusa ho boloka bophelo bo botle ba mosebetsi-bophelo ha u ntse u sebelisa monyetla oa likarabo tse ikemetseng. sehlopheng sa hau.

Ka tataiso ena ea ho laola ba arabelang Slack, o ka fumana molemo ka ho fetisisa karolong ea ho arabela ka boits'oaro le ho ntlafatsa puisano ka har'a sehlopha sa hau. Hopola hore ho iketsetsa motho ka mong, maemo a itseng, le kemiso e nepahetseng ke senotlolo sa ho fumana litholoana tse ntle. Eketsa katleho 'me u ntlafatse tšebelisano ka har'a sehlopha sa hau ka mekhoa ena e metle!

Ho laola mechini e mengata e arabang ka ⁢Slack

E 'ngoe ea likarolo tsa bohlokoa tsa Slack ke bokhoni ba ho ba le li-voicemail tse ngata, tse lumellang litho tsa sehlopha ho amohela le ho araba melaetsa ka katleho. Tataisong ena, re tla hlalosa mokhoa oa ho laola li-voicemail tsena. ka katleho ho holisa tlhahiso ea sehlopha sa hau.

Ho qala, ho bohlokoa ho utloisisa mefuta e fapaneng ea ba arabelang e fumanehang ho Slack. U ka theha autoresponder hore e arabele melaetsa e kenang ka bo eona ha u le sieo, beha karabo e entsoeng ka makotikoting bakeng sa lipotso tse botsoang khafetsa, kapa u thehe ba arabelang ka tloaelo bakeng sa lihlooho tse itseng. Ho sebelisa motsoako oa ba arabelang tsena ho tla u thusa ho boloka puisano e hlakileng le e tsitsitseng le litho tsa sehlopha sa hau.

Ho laola mochini oa hau oa likarabo ho Slack, latela mehato ena:

• Eya ho litlhophiso tsa hau tsa Slack ebe u khetha "Replyer Management."
• Kenya mochini o mocha oa ho araba ho latela litaelo tse fanoeng.
• Iketsetse karabo ea othomathike kapa e boletsoeng esale pele ho latela litlhoko tsa hau.
• Fana ka mesebetsi le litumello tse ikhethileng ho ba arabelang ho netefatsa hore ke litho tse itseng feela tsa sehlopha tse ka fihlelang le ho fetola litlhophiso.

Ha sehlopha sa hau se ntse se hola, ke mohopolo o motle ho hlahloba le ho lokisa melaetsa ea hau khafetsa ho netefatsa hore e lula e sebetsa ebile e le molemo. Hape, hopola ho buisana le sehlopha sa hau ka liphetoho tsena e le hore motho e mong le e mong a tsebe ka lintlafatso life kapa life tsa taolo ea voicemail ho Slack. Ka tsamaiso e ntle ea voicemail, sehlopha sa hau se ka lula se hlophisehile 'me sa arabela ka katleho melaetsa e kenang, sa ntlafatsa tlhahiso le khotsofalo ea sehlopha ka kakaretso.

Ho kopanya mochini o arabang oa Slack le lisebelisoa tse ling

Ka ho kopanya likarabo tsa mohala ho Slack, o ka ntlafatsa ts'ebetso le tšebelisano 'moho ho sehlopha sa hau kaofela. Slack e o lumella ho hokela sistimi ea hau ea ho araba mehala le likarolo tse ling le lisebelisoa tse sebelisoang hangata, ho u fa likarolo le melemo le ho feta. Tataisong ena, re tla u bonts'a mokhoa oa ho tsamaisa voicemail ea hau ka nepo ho Slack le hore na u ka e kopanya joang le lits'ebetso tse ling ho eketsa molemo oa eona.

E 'ngoe ea melemo ea ho kopanngoa ha lentsoe la Slack ke bokhoni ba ho fumana litsebiso hang-hang ha u fumana lengolo la lentsoe. Sena se tiisa hore ha o fetoe likhokahano tsa bohlokoa, kaha o tla fumana litemoso tsa nako ea nnete ho Slack. Ntle le moo, o tla khona ho fihlella li-voicemails ka kotloloho ho tsoa ho Slack, ho tlosa tlhoko ea ho lula o fetoha lipakeng tsa lits'ebetso.

Ho hokahana le lits'ebetso tse ling ke ntlha e 'ngoe ea bohlokoa ea taolo ea mochini o arabang oa Slack. O ka hokahanya mochini o arabang le lisebelisoa tsa CRM ho boloka tlaleho ea litšebelisano tsa bareki le ho abela litho tsa sehlopha mesebetsi. U ka kopanya mochini o arabang le lits'ebetso tsa tlhahiso joalo ka Trello kapa Asana ho iketsetsa likarete kapa mesebetsi ho tsoa ho inbox ea hau. melaetsa ea lentsoe amohetsoe. Sena se nolofatsa tsamaiso ea likhokahano le ho ntlafatsa katleho ea ho rarolla mathata.

Hopola hore ka ho kopanya mochine o arabang e bitsa Slack mme o e kopanye ka lisebelisoa tse ling, u tla be u ntlafatsa puisano le tšebelisano ka har'a sehlopha sa hau. Sebelisa monyetla oa likarolo tsohle tseo Slack e fanang ka tsona ho tsamaisa melaetsa ea lentsoe hantle le ho boloka litho tsohle tsa sehlopha li tseba ka nako ea nnete. Lekola menyetla e fapaneng ea ho kopanya le lisebelisoa tse ling ho ntlafatsa tlhahiso ea sehlopha sa hau. Se ke oa ema hape 'me u qale ho rua molemo ka ho fetisisa ho voicemail ea hau ea Slack!

Ho latela le ho sekaseka ts'ebetso ea mochini o arabang ho Slack

Slack ke sesebelisoa sa puisano se sebelisoang haholo lihlopheng tsa basebetsi le likhoebong. E 'ngoe ea likarolo tsa bohlokoa tsa sethaleng sena ke tšebeliso ea mochine o arabang, o lumellang basebelisi ho siea melaetsa ha e le sieo kapa ka mor'a lihora. Tataisong ena ea ho laola mochini oa ho araba ho Slack, re tla u fa malebela le mekhoa ea ho latela le ho sekaseka ts'ebetso ea mochini oa hau o arabang.

Ho qala, ho bohlokoa ho hopola hore mochini o arabang oa Slack e ka ba sesebelisoa se sebetsang haholo bakeng sa ho boloka puisano e ntle le e sebetsang ka har'a sehlopha. Leha ho le joalo, tšebeliso ea eona e nepahetseng le tsamaiso e hloka tlhokomelo e sa khaotseng. Mona ke mehato ea ho sekaseka le ho ntlafatsa ts'ebetso ea mochini o arabang oa Slack:

• Sheba melaetsa khafetsa: Ho bohlokoa ho latela khafetsa melaetsa e setseng mochining o arabang. Sena se tla re lumella ho arabela ka nako le ho thibela basebelisi ho ikutloa ba hlokomolohuoa.
• Tlhahlobo ea mohlala: Ho sekaseka melaetsa e setseng mochining o arabang ho tla re thusa ho tseba mekhoa le mekhoa. Sena se ka ba molemo bakeng sa ho bona ntlafatso e ka bang teng puisanong kapa ho fumaneha ha litho tsa sehlopha.
• Ho iketsetsa mochini o arabang: Slack e fana ka bokhoni ba ho etsa molaetsa o bapalang ha mosebelisi a siea molaetsa mochining oa hau o arabang. Sebelisa monyetla ona ho fana ka lintlha tse thusang kapa ho beha litebello mabapi le nako ea karabo.

Lintlafatso le lintlafatso tsa nako e tlang ho voicemail ea Slack

Ho arabela litlhoko tse ntseng li hola tsa lihlopha bakeng sa puisano e sebetsang haholoanyane, hammoho le tlhahiso e ntlafalitsoeng le tšebelisano-mmoho ho Slack, re thehile tataiso e felletseng ea taolo ea voicemail. Tataiso ena e qaqileng e tla fana ka leseli mabapi le ‌, ho netefatsa hore basebelisi ba lula ba le haufi le likarolo tsa morao-rao tse fumanehang.

Lintlafatso tsa nako e tlang:
- Boikemisetso bo tsoetseng pele: Re ntse re sebetsa ka likhetho tse tla lumella basebelisi ho etsa mochini oa bona oa likarabo ho latela khetho ea bona. Sena se tla kenyelletsa bokhoni ba ho khetha melaetsa e seng e setiloe kapa e iketselitsoeng, ho eketsa melumo e ikhethang ea lentsoe, le ho etsa likarabo tse ikhethileng hore li ikamahanye le litlhoko tsa hau. ka lentsoe le boitsebiso ba sehlopha sa hau.
- Likamano le lits'ebetso tsa kantle: Re ntse re hlahloba ho kopanya mokhoa oa ho araba oa Slack le lits'ebetso tse tsebahalang tsa kantle ho ntlafatsa ts'ebetso le ho lumella likarabo tse kholo tsa likarabo. Ho kopanya hona ho tla etsa hore ho be bonolo ho hokahanya melaetsa e ikemetseng le lisebelisoa tse sebelisoang haholo tse kang CRM, Helpdesk, le imeile ea mokhatlo.

Lintlafatso tsa Mochini o Arabang:
- Likarabo tse Bohlale: Re ntse re ntlafatsa mokhoa oa rona oa temoho ea mongolo e le hore sistimi e arabang e ka hlahisa likarabo tse ikemetseng tse nepahetseng haholoanyane. Sena se tla thusa basebelisi ho boloka nako le ho netefatsa hore likarabo tsa lipotso tse botsoang khafetsa kapa likopo tse tloaelehileng li fanoa khafetsa le kapele.
-​ Call Log: Haufinyane, basebelisi ba tla khona ho fumana lethathamo le felletseng la mehala e amohetsoeng le likarabo tse fanoeng ke mochini o arabang. Sena se tla thusa lihlopha ho latela le ho sekaseka litšebelisano tsa bareki ka mokhoa o atlehileng haholoanyane, e leng se tla nolofalletsa ntlafatso e tsoelang pele ea boleng ba litšebeletso.

Re thabetse lintlafatso tsena le lintlafatso, 'me re tšepa hore likarolo tsena tse ncha tsa voicemail ho Slack li tla ntlafatsa puisano le tšebelisano ea basebelisi ba rona. Hape, lula u mametse liphatlalatso le lintlafatso ho li-blog tsa rona le liteishene tsa Slack ho lula u le morao-rao mabapi le lintlafatso tse tlang tse thabisang le likarolo tsa nts'etsopele. Slack e ikemiselitse ho fana ka boiphihlelo bo ikhethang ba mosebetsi ho basebelisi bohle ba rona!

Ka bokhuts'oane, tataiso ea taolo ea mochini o arabang oa Slack e bile sesebelisoa sa mantlha sa ho ntlafatsa puisano ea kahare bakeng sa lik'hamphani. Ka ho kenya ts'ebetsong likarolo tsena, lihlopha li khonne ho hlophisa le ho tsamaisa melaetsa ea sethaleng, ho finyella sebetsa hantle haholoanyane tsamaisong ea mesebetsi le merero.

Ho theha li-autoresponders, hammoho le bokhoni ba ho iketsetsa likarabo le ho fana ka likhopotso, ho lumelletse basebelisi ho iketsetsa lits'ebetso le ho lokolla nako ea ho tsepamisa maikutlo mesebetsing ea boleng bo holimo.

Ho phaella moo, tataiso e totobalitse bohlokoa ba ho theha litekanyetso tsa mekhoa e metle le mekhoa e metle ea ho sebelisa mechine ea likarabo, ho qoba pherekano kapa ho se utloisisane har'a litho tsa sehlopha.

Qetellong, tataiso ea tsamaiso ea mochini oa likarabo oa Slack e ipakile e le sesebelisoa sa bohlokoa sa ho ntlafatsa tlhahiso le puisano mosebetsing. Ts'ebetsong e nepahetseng e khothalletsa ts'ebetso e kholo ea tšebelisano pakeng tsa litho tsa sehlopha, ho tsamaisa tlhophiso ea mosebetsi le ho latela, le ho matlafatsa katleho ea merero ea khoebo.

Qetellong, tataiso ea tsamaiso ea mochini o arabang oa Slack e emela sesebelisoa sa bohlokoa bakeng sa ba batlang ho ntlafatsa boiphihlelo ba bona ba puisano sethaleng sena, ho fana ka lisebelisoa le litloaelo tse matlafatsang tšebelisano 'moho le liphetho tse atlehileng.