Ungasifaka njani isikhalazo ngeqonga le-Euskaltel?

Ukuba unengxaki ngeenkonzo ze-Euskaltel, kubalulekile ukwazi inkqubo yokwenza izikhalazo ngeqonga labo. Kweli nqaku, siza kuchaza Indlela yokwenza izikhalazo ngokusebenzisa iqonga Euskaltel ngendlela elula nesebenzayo. Ukusuka kwindlela yokufaka ibango ekulandeleni kulo, siya kukukhokela kumanyathelo ayimfuneko okusombulula nayiphi na imiba onokuba nayo kumboneleli wakho wonxibelelwano. Ungavumeli iingxaki ziqhubeke, funda ukumela amalungelo akho njengomthengi nge-Euskaltel!

– Inyathelo ngenyathelo ➡️ Uwenza njani amabango ngeqonga le-Euskaltel?

• Inyathelo lesi-1: Ngena kwiwebhusayithi ye-Euskaltel kwaye ungene kwiakhawunti yakho.
• Inyathelo lesi-2: Nje ukuba ungaphakathi kwiakhawunti yakho, khangela icandelo elithi "Inkonzo yoMthengi" okanye "Uncedo".
• Inyathelo lesi-3: Ngaphakathi kwecandelo elithi "Inkonzo yoMthengi", khangela ukhetho "Ukwenza ibango."
• Inyathelo lesi-4: Cofa kwindawo ethi "Yenza ibango" kwaye ugcwalise ifomu oza kuboniswa yona.
• Inyathelo lesi-5: Qinisekisa ukuba unikezela ngalo lonke ulwazi olufanelekileyo malunga nebango lakho, kubandakanywa neenkcukacha zoqhagamshelwano kunye nenkcazo ecacileyo yengxaki.
• Inyathelo lesi-6: Wakuba uyigqibile ifomu, yingenise kwaye uya kufumana inombolo yereferensi ukuze ulandelele ibango lakho.

Imibuzo neempendulo

Yintoni i-Euskaltel kwaye isebenza njani?

1. I-Euskaltel yinkampani yonxibelelwano esebenza kwiLizwe laseBasque.
2. Ibonelela nge-Intanethi, umabonakude kunye neenkonzo zefowuni, zombini i-landline kunye neselfowuni.
3. Abathengi bangenza izikhalazo ngeqonga le-Euskaltel kwimeko yokungavumelani okanye iingxaki ngenkonzo.

Ngawaphi amanyathelo okwenza ibango ngeqonga le-Euskaltel?

1. Faka iqonga le-Euskaltel ngegama lakho lomsebenzisi kunye negama lokugqitha.
2. Yiya kwicandelo elithi "Inkonzo yoMthengi" okanye "Inkonzo yeZikhalazo".
3. Gcwalisa ifomu yebango ngazo zonke iinkcukacha ezifanelekileyo.
4. Wakuba ufakiwe, uya kufumana inombolo yokulandelela ibango.
5. Gcina irekhodi yolu lwazi ukulandelela ibango lakho.

Loluphi uhlobo lwamabango olunokwenziwa ngeqonga le-Euskaltel?

1. Unokwenza amabango malunga nokuhlawula okungachanekanga.
2. Unako kwakhona ukubanga iingxaki zobugcisa kunye Internet, umabonakude okanye inkonzo yomnxeba.
3. Nayiphi na imeko oyithatha njengengalunganga okanye echasene namalungelo akho njengomxumi.

Uthini umhla wokugqibela wokwenza ibango ngeqonga le-Euskaltel?

1. Ixesha eliphezulu yinyanga e-1 ukusuka xa uye waqaphela imeko ekhuthaza ibango.
2. Kubalulekile ukwenza ibango ngokukhawuleza ukukhawulezisa isisombululo salo.

Ndingalilandela njani ibango elenziwe liqonga le-Euskaltel?

1. Sebenzisa inombolo yokulandelela oyinikiweyo xa usenza ibango.
2. Ngena kwi-akhawunti yakho kwi-platform ye-Euskaltel kwaye ujonge icandelo elithi "Ukulandelwa kwezikhalazo".
3. Ukulandelela kuya kukuvumela ukuba wazi ubume bebango lakho.

Liliphi ixesha lokuphendula lezikhalazo ngeqonga le-Euskaltel?

1. Ixesha lesisombululo esiphezulu yinyanga ye-1 ukususela kumhla wokungeniswa kwebango.
2. I-Euskaltel ithembisa ukunika impendulo kwisithuba esixeliweyo.

Ndimele ndenze ntoni ukuba andinelisekanga ngempendulo yesikhalazo sam kwiqonga le-Euskaltel?

1. Ukuba impendulo ayanelisi, unelungelo lokuphakamisa ibango kwiBhodi ye-Consumer Arbitration yelizwe laseBasque.
2. Le bhodi inoxanduva lokusombulula iingxabano phakathi kwabathengi kunye neenkampani ngokungenamkhethe.
3. Kubalulekile ukwazi amalungelo akho njengomthengi kwaye ufune ulamlo xa kukho imfuneko.

Yeyiphi eyona ndlela isebenzayo yokunxibelelana ne-Euskaltel ukwenza amabango?

1. Iqonga le-intanethi yeyona ndlela isebenzayo yokwenza ibango.
2. Unokufowunela inkonzo yabathengi xa ufuna uncedo olukhawulezileyo.
3. Ukusebenzisa iqonga le-intanethi likuvumela ukuba ube nerekhodi ecacileyo yebango lakho.

Ngaba ndingarhoxisa isivumelwano sam ne-Euskaltel ukuba ibango lam alisonjululwanga ngokwanelisayo?

1. Ukuba ibango alisonjululwanga ngokwanelisayo, ungasebenzisa ilungelo lakho lokurhoxisa isivumelwano.
2. Kufuneka ulandele iinkqubo ezisekwe kwimvumelwano kwaye wazise u-Euskaltel ngencwadi ebhaliweyo.
3. Kubalulekile ukwazi amalungelo akho asemthethweni kwezi ntlobo zeemeko.

Ziziphi iiyure zenkonzo yabathengi be-Euskaltel yokwenza izikhalazo?

1. Iiyure zenkonzo yabathengi ziyahluka ngokuxhomekeke kwijelo elisetyenzisiweyo (iqonga le-intanethi, umnxeba, njl.).
2. Ngokuqhelekileyo, iiyure zokusebenza zingoMvulo ukuya kuLwesihlanu ukususela ngo-8:00 a.m. ukuya ku-22:00 p.m. yaye ngeMigqibelo ukususela ngo-9:00 a.m. ukuya ku-14:00 p.m.
3. Jonga ixesha elithile kwijelo onqwenela ukulisebenzisa ukwenza ibango lakho.