¿Cómo reportar una línea Telmex?
Ukuba ufumana iingxaki ngomgca wakho weTelmex, kubalulekile ukuba uyazi indlela yokuyixela ngokuchanekileyo ukuze ufumane impendulo ekhawulezileyo kunye nesisombululo kwingxaki yakho. Ukunika ingxelo ngempazamo yinkqubo yobugcisa efuna ukubonelela ngolwazi oluyimfuneko kunye neenkcukacha ukuze iingcali zeTelmex zikwazi ukuxilonga kunye nokusombulula ingxaki. ngokufanelekileyo. Okulandelayo, siya kuchaza inyathelo ngesinyathelo indlela yokuxela umgca weTelmex kwaye loluphi ulwazi omele ube nalo ukuze wenze. ngempumelelo.
Inyathelo 1: Jonga ubume bomgca wakho
Ngaphambi kokuba uqhagamshelane neTelmex ukuze uchaze umgca ophosakeleyo, kubalulekile ukuqinisekisa isimo sayo. Qinisekisa ukujonga ukuba umgca unonxibelelwano lwe-Intanethi, ukuba kukho ithoni yokudayela xa uthatha ifowuni, kwaye ukuba unako ukwenza iifowuni ngokuchanekileyo. Ukuba uneengxaki kuyo nayiphi na kwezi nkalo, lixesha lokuba uchaze isiphene.
Inyathelo lesi-2: Lungiselela ulwazi oluyimfuneko
Ngaphambi kokuba uqhagamshelane neTelmex ukubika ingxaki, kuyimfuneko ukuba ube nolwazi olwaneleyo ukukhawulezisa inkqubo yokusombulula. Yiba nenombolo yakho yekhontrakthi, inombolo yomgca, kunye nenkcazo eneenkcukacha yokusilela ohlangabezana nakho. Khumbula ukucaca kwaye uchane xa uchaza iimpawu kunye neengxaki ojongene nazo ukuze amagcisa akwazi ukuqonda kwaye axilonge ngokuchanekileyoimeko.
Inyathelo 3: Qhagamshelana neTelmex
Emva kokuba uqinisekisile ubukho besiphoso kumgca wakho kwaye uqokelele yonke idatha efunekayo, lixesha lokuqhagamshelana neTelmex ukwenza ingxelo. Unokwenza oku ngeendlela ezahlukeneyo, kubandakanywa umnxeba, incoko ye-intanethi okanye ngeqonga le-intanethi ye-Telmex. Khetha indlela efanelekileyo kakhulu kuwe kwaye unikeze lonke ulwazi olufunekayo ukukhawulezisa inkqubo yokusombulula ingxaki.
Inyathelo lesi-4: Landela ingxelo
Emva kokuba uchaze ukungaphumeleli kwi-Telmex, kubalulekile ukulandelela ingxelo ukuqinisekisa ukuba umsebenzi uyenziwa kwisisombululo sayo. Ukuba emva kwexesha elifanelekileyo awuzange ufumane impendulo okanye isisombululo, kuyacetyiswa ukuba uqhagamshelane neTelmex kwakhona ukuze uqinisekise ubume bengxelo kwaye ufumane uhlaziyo malunga nenkqubela phambili yenkqubo yokulungisa. Ungalibali ukuba nenombolo yengxelo oyinikiweyo xa usenza ingxelo yokuqala.
Ngokulandela la manyathelo, uya kulungele ukunika ingxelo umgca weTelmex ngokufanelekileyo kwaye ufumane impendulo ekhawulezayo nechanekileyo yokusombulula ingxaki yakho. Khumbula ukucaca, nikezela ngazo zonke ulwazi oluyimfuneko kwaye wenze ulandelelo olwaneleyoukuze ufumane amava awonelisayo ngenkxaso yobugcisa yeTelmex.
Ingxelo yokusilela kwinkonzo yeTelmex
Información General:
Ukuba ufumana iingxaki ngenkonzo yakho yeTelmex, kubalulekile ukuba uxele ukungaphumeleli ngexesha elifanelekileyo ukuze zisonjululwe ngokukhawuleza. Kweli candelo, siya kuchaza indlela yokuxela umgca weTelmex ngempumelelo.
Ngaphambi kokwenza ingxelo:
Ngaphambi kokuba uqalise ingxelo, qiniseka ukuba unolwazi olulandelayo esandleni:
– Inombolo yomgca echaphazelekayo
– Idilesi epheleleyo apho inkonzo ikhoyo
– Inkcazo eneenkcukacha yengxaki
-Umhla kunye nexesha ekwenzeke ngalo ukusilela
– Inombolo yoqhagamshelwano ukufumana uhlaziyo lwengxelo
Khumbula ukuba iinkcukacha ezininzi ozinikezelayo, ngcono impendulo kunye nesisombululo esinikezelwe liqela lobugcisa beTelmex liya kuba.
Inkqubo yokuxela umgca weTelmex:
Nje ukuba uqokelele lonke ulwazi oluyimfuneko, unokuxela umgca weTelmex ngezi ndlela zilandelayo:
1. Ngomnxeba: Qhagamshelana nale nombolo 01-800-123-2222 kwaye ulandele imiyalelo eboniswe kwimenyu yokhetho. Zama ukuba nolwazi olukhankanywe ngasentla esandleni.
2. Kwi-intanethi: Ngena ku iwebhusayithi Igosa le-Telmex kwaye ujonge icandelo "leNgxelo yeFault". Gcwalisa ifomu ngedatha eceliweyo. Uya kufumana inombolo yengxelo eya kukunceda ulandelele ityala lakho.
3. Isicelo seTelmex: Ukuba unesicelo seselula seTelmex, vula isicelo uze uye kwicandelo elithi “Inkxaso” okanye “Ingxelo Yempazamo.” Gcwalisa iindawo ezifunekayo uze uthumele ingxelo.
Khumbula ukuba inkqubo inokwahluka kancinane ngokuxhomekeke kummandla okuwo, kodwa ngokubanzi olu khetho luya kufumaneka kuwe.
Ukulandelela kunye nesisombululo:
Nje ukuba wenze ingxelo, uya kufumana inombolo yokulandelela eya kukuvumela ukuba ujonge imeko yetyala lakho nangaliphi na ixesha.
Iqela lobuchwephesha leTelmex liya kuba noxanduva lokuvavanya nokusombulula ukungaphumeleli ngexeshana elifutshane.Kuxhomekeke kubunzima bengxaki, banokufuna ixesha ukuya kuthi ga ngoku. Iiyure ezingama-48 Ukuyicombulula. Ngeli xesha, kubalulekile ukuba ubeke ingqalelo kunxibelelwano olunokwenzeka oluvela kwiTelmex ukufumana uhlaziyo malunga nenkqubela phambili yengxelo.
Yakuba isonjululwe ingxaki, kuyacetyiswa ukuba kwenziwe iimvavanyo ukuqinisekisa ukuba inkonzo ibuyiselwe ngokuchanekileyo. Ukuba iimpazamo ziyaqhubeka, unganqikazi ukuqhagamshelana nathi kwakhona ukuze ucele ukulungiswa okanye ukulandelwa okongezelelweyo.
Chonga uhlobo lwengxaki
Xa ufuna xela umgca weTelmex ukuba ufumana iingxaki, kubalulekile ukuchonga kuqala ubume bengxaki. Ezinye iingxaki zinokunxulunyaniswa noQhakamshelwano lwe-Intanethi, ngelixa ezinye zinokungqamana nomnxeba. Ukwenza oku, kufuneka uthathele ingqalelo le miba ilandelayo:
1. Jonga uqhagamshelo lwe-Intanethi: Jonga ukuba ezinye izixhobo eziqhagamshelwe kuthungelwano olufanayo zifumana iingxaki zoqhagamshelwano. Ukuba unokufikelela komnye umnikezeli we-Intanethi kwaye unokuxhuma ngaphandle kweengxaki, oku kungabonisa ukuba ingxaki inxulumene ngokuthe ngqo nomgca weTelmex.
2. Zama intambo yefowuni: Zama ukutsala umnxeba kumgca ochaphazelekayo kwaye ujonge ukuba uyeva okanye uviwe ngokuchanekileyo. Ukuba kukho nayiphi na ingxolo yangasemva, i-static, okanye isandi sithe cwaka kakhulu, oku kubonisa ukuba kunokubakho into engalunganga kwilayini yefowuni ngokwayo.
3. Qinisekisa ukuba iintambo ziqhagamshelwe ngokuchanekileyo: Qinisekisa ukuba zonke iintambo ze-Telmex ziqhagamshelwe ngokuchanekileyo kwijekhi yefowuni kunye nezixhobo eqhagamshelwe kuzo. Ikhebula eliqhawukileyo okanye eliqhagamshelwe ngokungachanekanga linokuba ngunobangela wengxaki.
Ngu , uya kuba nako ukunika Telmex ulwazi oluchanekileyo malunga nemeko, nto leyo eya kubavumela ukuba baxilonge kwaye basombulule impazamo ngokufanelekileyo. Khumbula ukuba nolwazi olusesandleni malunga nomgca wakho kunye naziphi na iimpawu okanye iimpawu zokuziphatha ozibonileyo.
Qinisekisa uqhagamshelo kwaye usete unxibelelwano neTelmex
Ngokuba xela umgca iTelmex, ibalulekile jonga unxibelelwano kuqala ukuqinisekisa ukuba asiyongxaki yexeshana . Qinisekisa ukuba zonke iintambo ziqhagamshelwe ngokufanelekileyo kumazibuko afanelekileyo kuzo zombini imodem kunye nefowuni. Ukuba usebenzisa i-router eyongezelelweyo, qiniseka ukuba ivuliwe kwaye ixhunyiwe ngokuchanekileyo. Emva kokuba yonke into isendaweni, qalisa kwakhona imodem kunye ne-router kwaye uphinde udibanise uxhulumaniso.Ukuba uxhulumaniso alusebenzi, kunokufuneka uqhagamshelane nenkxaso yezobuchwepheshe beTelmex.
Ngokuba seka uqhagamshelwano ngeTelmex, kukho iinketho ezininzi ezikhoyo. Indlela efanelekileyo yi fowunela inombolo yenkonzo yabathengi Banikezela ngenombolo yomnxeba ethile ukwenza imibuzo nokuxela iingxaki. Xa ufowuna, qiniseka ukuba unenombolo yakho yomgca kunye naluphi na olunye ulwazi olufanelekileyo malunga nengxaki ojongene nayo. Nawe unako qhagamshelana nabo ngewebhusayithi yabo, apho banikezela ngefomu yoqhagamshelwano ukunika ingxelo ngeengxaki zobugcisa.
Enye inketho yokuseka uqhagamshelwano kukutyelela elinye lamaziko Inkonzo yeTelmex, apho uya kufumana abasebenzi abaqeqeshiweyo ukuze bakuncede ngayo nayiphi na ingxaki odibana nayo. Unokukhangela iziko lenkonzo elikufutshane kwiwebhusayithi yeTelmex okanye ucele ulwazi ngefowuni yabo. Xa undwendwela iziko lenkonzo, qiniseka ukuba uhamba nawo onke amaxwebhu afanelekileyo kunye neenkcukacha ezifana nenkonzo yekhontrakthi okanye naziphi na ii-invoyisi ezinxulumeneyo. Oku kuya kuququzelela inkqubo yokuqwalaselwa kunye nokusombulula ingxaki yakho.
Ukufumana ulwazi oluyimfuneko
1. Iindlela zokufumana ulwazi oluyimfuneko
Ukuze uchaze umgca weTelmex ngokuchanekileyo, kubalulekile ukufumana lonke ulwazi ulwazi oluyimfuneko. Indlela yokuqala yokufumana olu lwazi Qhagamshelana nenkxaso yezobuchwepheshe yeTelmex ngokuthe ngqo. Baya kuba nako ukukunika yonke idatha eyimfuneko ukwenza ingxelo echanekileyo. Enye indlela yile uphonononge isivumelwano sakho senkonzo neTelmex. Apha unokufumana ulwazi olufana nenombolo ye-akhawunti yakho, inombolo yomgca kunye neenkcukacha malunga neenkonzo zekhontrakthi.
Ngaphandle koko, ungajonga kwakhona iingxelo zeakhawunti yakho okanye ii-invoyisi zangaphambili zeTelmex. La maxwebhu akwaqulethe ulwazi olufanelekileyo olufana nenombolo yomgca kunye nezinye iinkcukacha ezibalulekileyo. Ukuba unokufikelela kwiakhawunti yakho kwi-intanethi, ungangena kwiqonga leTelmex kwaye ukhangele ulwazi oludingayo. Apho uya kufumana iinkcukacha malunga neenkonzo zakho, ii-invoyisi kunye nolwazi loqhagamshelwano lwenkxaso yobugcisa.
2. Amaxwebhu kunye neenkcukacha eziyimfuneko kwingxelo
Ukunika ingxelo ngomgca weTelmex, kuya kufuneka ubenendlela ethile amaxwebhu kunye neenkcukacha ezithile. Oku kubandakanya inombolo yomnxeba echaphazelekayo, umhla kunye nexesha eyenzeka ngayo ingxaki, kunye nenkcazo eneenkcukacha yesiphene okanye ukuphazamiseka okufumanayo. Kukwabalulekile ukuba esandleni sayo nayiphi na inombolo yetikiti okanye ingxelo yangaphambili enxulumene nomba, njengoko oku kuya kunceda ukukhawulezisa inkqubo yenkxaso.
Ngokufanayo, kuyimfuneko ukubonelela inkcukacha zimntu njengegama lakho elipheleleyo, inombolo yeakhawunti, kunye nedilesi ye Inkonzo yeTelmex abachaphazelekayo. Oku kuya kuvumela amagcisa eTelmex ukuba achonge kwaye sombulula ingxaki ngobuchule ngakumbi. Khumbula ukuba nawo onke la maxwebhu kunye neenkcukacha esandleni phambi kokuba wenze ingxelo, ukuqinisekisa ukuba ingxaki yakho isonjululwe ngokukhawuleza.
3. Ukubaluleka kokubonelela ngolwazi olupheleleyo noluchanekileyo
Kubalulekile ukunika ulwazi olupheleleyo noluchanekileyo xa uxela umgca weTelmex. Oku kuya kunceda amagcisa aqonde kwaye asombulule ingxaki ngokukhawuleza nangempumelelo. Ngokubonelela ngawo onke amaxwebhu afunekayo kunye neenkcukacha, unokuphepha ukulibaziseka okungadingekile kwaye ulungelelanise inkqubo yenkxaso.
Khumbula oko I-Telmex ineqela lenkxaso yobugcisa eliqeqeshwe kakhulu, kodwa badinga intsebenziswano yakho ukuze bakubonelele ngeyona nkonzo ibalaseleyo. Qiniseka ukuba unikezela ngalo naluphi na ulwazi olongezelelweyo olunokuba lufanelekile ekusombululeni umba. Ukuba unemibuzo okanye iinkxalabo malunga nedatha efunekayo, unganqikazi ukuqhagamshelana ne-Telmex inkxaso yezobuchwepheshe. Baya kukuvuyela ukukunceda kwaye baqinisekise ukuba imiba yakho isonjululwe ngexesha elifanelekileyo.
Ukunyuka nokubeka iliso kwingxelo
Nje ukuba wenze ingxelo yakho yomgca weTelmex obonisa iimpazamo okanye iingxaki, kubalulekile ukwazi inkqubo ye ukunyuka nokubeka iliso oko kuyakuqhutywa ukusombulula imeko ye indlela esebenzayo kwaye iyasebenza. I-Telmex ineqela elikhethekileyo eliya kujongana nokuya kwingxelo yakho kwaye inike ulandelelwano olufanelekileyo.
Inyathelo lokuqala emva kokuba wenze ingxelo kukuba ube negcisa likaTelmex iya kuvavanya isehlo kwaye iya kwenza iimvavanyo eziyimfuneko ukuchonga umthombo wengxaki. Ukuba igcisa alikwazi ukusombulula impazamo ngelo xesha, iyakwenza inombolo yetikiti kwityala, eliya kusebenza ekulandeleni nasekusekeni unxibelelwano oluqhubekayo phakathi kwabasebenzi beTelmex kunye nomthengi ochaphazelekayo.
Ngexesha lenkqubo yokubeka iliso, i-Telmex izimisele ukugcina a comunicación activa kunye nomthengi ochaphazelekayo, ebonelela ngohlaziyo lwamaxesha ngamaxesha malunga nobume besisombululo somba. Ukongezelela, iTelmex inenkqubo ye ukunyuka kwangaphakathi kwimeko apho amagcisa okuqala akakwazi ukusombulula ingxaki ngokwanelisayo. Le nkqubo ivumela ukubandakanyeka kweqela elinezinga eliphezulu lobugcisa kunye namava, ukuqinisekisa isisombululo esiphuthumayo.
Iingcebiso kunye neengcebiso eziluncedo
Ukuba ufuna ukubika umgca weTelmex ngenxa yako nakuphi na ukuphazamiseka okanye ukungaphumeleli, apha sikunika iingcebiso eziluncedo ukwenza oko ngokufanelekileyo kwaye ngokukhawuleza. Ekuqaleni into omele uyenze kukuqinisekisa ukuba ingxaki ayibangelwa kukusilela kwesixhobo sakho. Qinisekisa ukuba yonke into idityaniswe ngokuchanekileyo kwaye isebenza ngokufanelekileyo. Ukuba ingxaki iyaqhubeka, landela la manyathelo angezantsi.
Okokuqala, qhagamshelana ne inkonzo eyenzelwe ukusuka kwiTelmex ngenombolo yenkonzo yomthengi wayoUngayifumana le nombolo kwi-invoyisi yakho okanye kwiwebhusayithi esemthethweni yeTelmex. Xa ufowuna, nceda ube nenombolo yakho yomgca kunye naluphi na ulwazi olufanelekileyo olunxulumene nomba ojongene nawo. Ummeli wenkonzo yabathengi uya kukukhokela kwinkqubo yokunika ingxelo kwaye athathele ingqalelo iinkcukacha zomba.
Enye inketho yokuxela umgca weTelmex kukusebenzisa iwebhusayithi yayo esemthethweni. Yiya kwicandelo lenkxaso kwi-intanethi kwaye ujonge inketho yokuchaza ibug okanye ingxaki. Gcwalisa ifom enika iinkcukacha eziyimfuneko ezifana nenombolo yakho yomgca kunye nenkcazo ecacileyo nechanekileyo yengxaki. Qinisekisa ukuba ubandakanya nayiphi na imiyalezo yemposiso okanye iikhowudi ozifumeneyo, njengoko oku kuya kunceda amagcisa achonge kwaye alungise ingxaki ngokufanelekileyo.
Ezinokuthi izisombululo ezizezinye
Kwiimeko apho kufuneka sixele ingxaki ngomgca wethu weTelmex, kukho ezininzi ezinokusinceda ukusombulula le meko ngokufanelekileyo nangokukhawuleza. Ngezantsi, siza kukhankanya ezinye zazo:
1. Sebenzisa incoko ye-intanethi yeTelmex: Inketho esebenzayo neluncedo kukufikelela kwincoko ye-intanethi yeTelmex ngokusebenzisa iwebhusayithi yayo esemthethweni. Esi sixhobo sivumela ukuba sinxibelelane ngokuthe ngqo ne-arhente yenkonzo yabathengi, onokusinika uncedo lomntu siqu kwaye asincede sisombulule nayiphi na ingxaki esinayo ngomgca wethu.
2. Qhagamshelana neTelmex ngefowuni: Enye indlela kukufowunela inombolo yenkonzo yabathengi yakwaTelmex, edla ngokuprintwa kwi-invoyisi yethu. Ngokuqhagamshelana nathi ngeli jelo, siya kukwazi ukuthetha ngokuthe ngqo nommeli weTelmex, sichaze imeko yethu kwaye sifumane inkxaso yabo yokusombulula ingxaki ngexesha elifanelekileyo.
3. Ndwendwela iZiko leNkonzo yabaThengi bakwaTelmex: Kwimeko apho singenako ukusombulula ingxaki ukude, sinokukhetha ukutyelela elinye lamaZiko eNkonzo yabaThengi beTelmex. Apha, abasebenzi abaqeqeshiweyo baya kufumaneka ukuze basincede kwaye basombulule nayiphi na ingxaki esinayo ngomgca wethu weTelmex kumntu, usinika inkonzo esemgangathweni kunye nesisombululo esanelisayo kwingxaki yethu.
Qhagamshelana nenkonzo yabathengi beTelmex
Iindlela zokuxela umgca weTelmex oneengxaki:
I-Telmex ibonelela ngeendlela ezahlukeneyo zonxibelelwano ukuze abathengi babo banokuxela iingxaki ngefowuni yabo. Apha sibonisa ukhetho olukhoyo:
- Umnxeba wenkonzo yabathengi: Unokunxibelelana ngokuthe ngqo nenkonzo yabathengi beTelmex ngokufowunela inombolo 123456789. I-arhente iya kukunceda kwaye ithathe iinkcukacha kwingxelo yakho ukuqalisa inkqubo yokusombulula ingxaki.
- Ncokola kwi-Intanethi: Ukuba ukhetha ukhetho olukhawulezayo nolulula ngakumbi, unokufikelela kwingxoxo ye-intanethi ngewebhusayithi yeTelmex. Kufuneka nje ufake inombolo yakho yefowuni kwaye ingcali yenkonzo yabathengi iya kufumaneka ukusombulula izinto ezikuxhalabisayo kwaye athathe ingxelo yakho.
- I-imeyile: Ukuba ukhetha indlela ebhalwe ngaphezulu yokunxibelelana, ungathumela i-imeyile echaza ingxaki ngelayini yakho [i-imeyile ikhuselwe]. Khumbula ukubandakanya inombolo yakho yefowuni, indawo kunye naluphi na olunye ulwazi olufanelekileyo kwisisombululo esikhawulezileyo nesichanekileyo.
Nokuba yeyiphi na inketho oyikhethayo, qiniseka ukuba uyabonelela lonke ulwazi oluyimfuneko kwiiarhente zenkonzo yabathengi bakwaTelmex. Oku kuquka iinkcukacha malunga nengxaki kumgca wakho, inombolo yefowuni echaphazelekayo, indawo, imihla kunye namaxesha ingxaki eyenzekileyo. Xa ulwazi oluthe kratya lunika, kokukhona impendulo ekhawulezayo nechanekileyo iya kuba nesisombululo kwingxelo yakho. Khumbula ukuba sihlala sikhona ukuze sikubonelele ngeyona nkonzo ilungileyo kunye nokusombulula nayiphi na ingxaki onokuba nayo ngomgca wakho weTelmex.
Yazisa ngalo naluphi na utshintsho kwimeko
Ukubika umgca weTelmex yinkqubo elula evumela ukuba ugcine umboneleli wenkonzo enolwazi malunga naluphi na utshintsho kwisimo somgca wefowuni yakho. Oku kuluncedo ngakumbi ukuba uye wafumana ukuphazamiseka kwenkonzo, ufuna inkxaso yobugcisa, okanye ufuna ukwazisa utshintsho kwidilesi yakho yokuhlawula.
Ngokuba xela umgca weTelmex, landela la manyathelo alandelayo:
1. Jonga ifowuni yakho: Ngaphambi kokuxela naluphi na utshintsho, qiniseka ukuba ujonga imeko yomgca wakho. Qwalasela naziphi na iingxaki zomzimba, ezifana neentambo ezonakeleyo okanye iiplagi ezikhululekileyo. Khangela kwakhona izihluzi kwizixhobo zakho ukuze uqiniseke ukuba ziqhagamshelwe kakuhle.
2. Qhagamshelana nenkonzo yabathengi beTelmex: Nje ukuba ujonge umnxeba wakho kwaye ungafumani zingxaki zomzimba, lixesha lokuqhagamshelana nenkonzo yabathengi beTelmex. Ungaqhagamshelana nathi ngenombolo yomnxeba yenkonzo yabathengi okanye undwendwele iwebhusayithi yabo ukufumana ukhetho lwenkxaso yobugcisa.
3. Nika ulwazi oluyimfuneko: Xa unxibelelana nenkonzo yabathengi bakwaTelmex, qiniseka ukuba unolwazi oluyimfuneko kwifowuni yakho.Oku kunokubandakanya inombolo yefowuni ehambelana nomgca, iinkcukacha malunga nengxaki ojongene nayo okanye naluphi na utshintsho lwedilesi ofuna ukuyazisa.
Ngokunika ingxelo ngomgca weTelmex ngokufanelekileyo, uya kube unceda umboneleli-nkonzo ukuba asombulule nayiphi na ingxaki onokuba udibana nayo. Khumbula ukuba kusoloko kubalulekile ukugcina unxibelelwano oluvulekileyo kunye nomboneleli wakho wenkonzo kwaye unike ulwazi oluyimfuneko ukusombulula nayiphi na ingxaki enxulumene nomnxeba wakho.
Ukuqinisekiswa kwesisombululo sengxaki
Emva kokuba uqhagamshelane nesebe lenkxaso yezobugcisa beTelmex ukuze ubike ingxaki ngomgca wakho, kubalulekile ukulandela amanyathelo afanelekileyo ukuqinisekisa isisombululo sengxaki. Kweli nqaku, siza kuchaza indlela yokwenza esi siqinisekiso ngokufanelekileyo nangempumelelo.
Inyathelo lokuqala: Jonga umdibaniso
Emva kokuba ingxaki ixelwe kwi-Telmex kwaye umsebenzi wesisombululo ohambelanayo uqhutywe, qiniseka ukuba ukhangele ukuba uxhumano lwe-Intanethi lubuyiselwe ngokuchanekileyo. Ukwenza oku, qhagamshela isixhobo sakho kwi-Wi-Fi yakho okanye inethiwekhi enentambo kwaye uvavanye ukuba unokufikelela kwiiwebhusayithi ezahlukeneyo kunye neenkonzo ze-intanethi. Jonga ukuba isantya sokulayisha kunye nokukhuphela sinjengoko kulindelekile kwisicwangciso sakho sekhontrakthi ye-intanethi.
Inyathelo lesibini: Jonga ithowuni yokucofa
Isalathisi esiphambili sokusebenza kwesisombululo esibonelelwe nguTelmex yithoni yokudayela kumgca wefowuni yakho. Xa ucofa nayiphi na inombolo yefowuni, kufuneka uve ithowuni yokucofa rhoqo ngaphandle kokuphazamiseka okanye ingxolo.Qiniseka ukuba wenza uvavanyo oluninzi ngokucofa iinombolo ezahlukeneyo kwaye ujonge umgangatho wethowuni yokucofa kwifowuni nganye.
Inyathelo lesithathu: Vavanya uzinzo lomgca
Ingxaki eqhelekileyo emva kwesisombululo sokuqala ukuzinza komgca. Ukujonga oku, yenza iminxeba emininzi kwaye ubukele nakuphi na ukuyeka okungalindelekanga okanye ukuphazamiseka kuqhagamshelwano. Nika ingqalelo kumgangatho welizwi, nokuba uva i-echo, i-static, okanye ezinye iingxaki. Kwakhona, vavanya inkonzo ye-intanethi kangangexesha elongeziweyo ukuqinisekisa ukuba akukho kuguquguquka rhoqo kwesantya okanye ukuqhawulwa konxibelelwano.Ukuba ufumana nakuphi na ukungangqinelani kulo mba, nceda uqhagamshelane nesebe lenkonzo kwakhona.Telmex technical support ukukwazisa ngeengxaki ohlangabezane nazo.
NdinguSebastián Vidal, injineli yekhompyuter ethanda itekhnoloji kunye ne-DIY. Ngaphaya koko, ndingumdali we tecnobits.com, apho ndabelana ngee-tutorials ukwenza itekhnoloji ifikeleleke kwaye iqondeke kumntu wonke.