¿Cómo solicitar un reembolso en Shopee?

Ukuba uthengile eShopee kwaye ngesizathu esithile kufuneka ubuyisele imveliso ukuze ubuyiselwe imali, ukwindawo elungileyo. Kweli nqaku siza kukufundisa uyicela njani imbuyekezo kwaShopee ngokukhawuleza nangokulula uShopee liqonga lokuthenga eliya lithandwa kakhulu kwi-intanethi, kwaye ukwazi ukucela ukubuyiselwa imali kunokuba luncedo ukuba ukuthenga kwakho akuhlangabezani nolindelo lwakho okanye ukuba kuvela nayiphi na ingxaki ngemveliso. Qhubeka ufunda ukuze ufunde indlela yokwenza inyathelo ngenyathelo.

-Inyathelo ngenyathelo ⁤➡️ Uyicela njani imbuyekezo kwaShopee?

• ¿Cómo solicitar un reembolso en Shopee?

1. Ukufikelela⁢ kwiakhawunti yakho yakwaShopee: Ngena kwiakhawunti yakho usebenzisa igama lakho lomsebenzisi kunye negama lokugqitha.

2. Yiya ku "Iiodolo zam": Nje ukuba ungaphakathi kwiakhawunti yakho, jonga icandelo elithi "My⁤ orders" elibekwe kweyona menu.

3. Khetha iodolo efuna ukubuyiselwa imali: Fumana iodolo ofuna ukucela ngayo ukubuyiselwa imali kwaye ucofe kuyo ukujonga iinkcukacha.

4. Cofa ku "Cela ukubuyiselwa imali": Ngaphakathi kweenkcukacha ze-odolo, khangela inketho ekuvumela ukuba ucele ukubuyiselwa imali kwaye ucofe kuyo.

5. ⁤ Khetha isizathu sesicelo sakho: Khetha isizathu sokuba ucele ukubuyiselwa imali, nokuba yimveliso enesiphene, impazamo yokuthumela ngenqanawa, okanye nasiphi na isizathu esisebenzayo.

6. Proporciona la información requerida: Gqibezela naluphi na ulwazi olongezelelweyo oluceliweyo, njengeenkcukacha malunga nengxaki ngemveliso okanye iodolo.

7.⁣ Envía tu solicitud: Nje ukuba uwagqibile onke amanyathelo angasentla,⁢ ngenisa isicelo sakho sembuyiselo.

8. ⁤ Linda isiqinisekiso: Wakuba usifakile isicelo sakho, linda uqinisekiso lokuba sifunyenwe kwaye siza kuqwalaselwa.

9. Jonga i-akhawunti yakho ukuze ubuyiselwe imali: Nje ukuba isicelo sakho samkelwe, jonga iakhawunti yakho yakwaShopee⁢ ukuze uqiniseke ukuba imbuyiselo yemali yenziwe ngokuchanekileyo.

Imibuzo neempendulo

1. Ngawaphi amanyathelo okucela ukubuyiselwa imali kwaShopee?

1. Vula iShopee ⁢app⁤ kwisixhobo sakho.
2. Yiya kwindawo ethi ⁤»Me» kwaye ukhethe "Iiodolo zam".
3. Fumana iodolo ofuna ukucela yona imbuyiselo.
4. Khetha "iiNkcukacha" kwaye emva koko ⁢"Cela imbuyekezo/imbuyekezo".
5. Khetha isizathu sokubuya kwaye ulandele imiyalelo ukugqiba inkqubo.

2. Ngaba kunokwenzeka ukucela ukubuyiselwa imali kwaShopee ukuba sele ndiyifumene imveliso?

1. Ewe, ungacela ukubuyiselwa imali nokuba sele uyifumene imveliso.
2. Kufuneka ulandele inkqubo yokubuyisela kwi-app kwaye uthumele imveliso kumthengisi.
3. Nje ukuba umthengisi afumane imveliso ebuyisiweyo, imbuyiselo yakho iya kuqwalaselwa.

3. Kuthatha ixesha elingakanani ukuba imbuyiselo yemali yenziwe kwaShopee?

1. Ixesha lokucubungula ukubuyisela imali linokwahluka, kodwa ngokubanzi kuthatha iintsuku ezisi-7 ukuya kwezili-14 zokusebenza.
2. Nje ukuba isicelo sakho sembuyiselo sivunyiwe, imali iya kubuyiselwa ngendlela yokuhlawula obuyisebenzise ukuthenga.

4. Ndingenza ntoni ukuba isicelo sam sembuyekezo kwaShopee saliwe?

1. Ukuba isicelo sakho sembuyekezo saliwe, nceda uqhagamshelane nenkonzo yabathengi bakwaShopee.
2. Nikeza lonke ulwazi oluyimfuneko kunye nobungqina ⁢ukuxhasa isicelo sakho sembuyiselo.
3. Iqela lenkxaso liya kuphonononga ityala lakho kwaye likubonelele ngoncedo olongezelelweyo ukuba kukho imfuneko.

5. Ndingasirhoxisa isicelo sam sembuyekezo kwaShopee?

1. Ewe, ungasirhoxisa isicelo sakho sembuyekezo phambi kokuba siqwalaselwe ngumthengisi.
2. Ukurhoxisa isicelo, yiya kwicandelo elithi "My Orders" kwi-app kwaye ukhangele iodolo ekuthethwa ngayo.
3. Khetha ukhetho lokurhoxisa isicelo sakho sembuyekezo kwaye ulandele imiyalelo enikiweyo.

6. Ngowuphi umhla wokugqibela wokucela ukubuyiselwa imali kwaShopee?

1. Umhla wokugqibela wokucela imbuyekezo kwaShopee ziintsuku ezili-15 emva kokuba uyifumene into.
2. Emva kweli xesha, usenokungakwazi ukucela imbuyiselo ngeqonga.

7. Ngaba uShopee ubiza naziphi na iimali zokulungisa iimbuyiselo?

1. Hayi, uShopee akahlawulisi naziphi na iintlawulo zokubuyisela imali kubathengi.
2. Isixa esipheleleyo esibuyiselweyo siya kufana nemali oyihlawulele imveliso, kungabikho kutsalwa kongezelelweyo.

8. Ziziphi iimfuno zokucela ukubuyiselwa imali kwaShopee?

1. Kufuneka uqinisekise ukuba isicelo sakho sembuyiselo siyahlangabezana nezi mfuno zilandelayo:
2. Imveliso kufuneka ibe ngaphakathi kwexesha lesiqinisekiso sokubuya.
3. Imveliso akufuneki isetyenziswe okanye yonakaliswe.
4. Kufuneka⁢ unike ubungqina okanye ubungqina besizathu sembuyekezo, njengoko kuyimfuneko.

9. Ngaba ndingacela ukubuyiselwa imali kwaShopee ukuba imveliso ayisiyiyo le nto bendiyilindele?

1. Ewe, unokucela ukubuyiselwa imali ukuba imveliso ayihlangabezani nolindelo lwakho okanye ayisiyiyo le ubuyilindele.
2. Nceda ukhethe isizathu esifanelekileyo xa ucela imbuyekezo kwaye unike inkcazo ecacileyo yokuba kutheni imveliso inganelisekanga.

10. Ithini inkqubo yokucela ukubuyiselwa imali kwaShopee ukuba imveliso ayizange ifike?

1. Ukuba ⁢imveliso oyiodolileyo ayizange ifike, ungacela ⁢imbuyekezo ngecandelo elithi "Iiodolo Zam" kwi-app yeShopee.
2. Khetha iodolo ekuthethwa ngayo kwaye ulandele imiyalelo ukuqalisa inkqubo yokubuyisela imali ngenxa yokungaziswa kwemveliso.