Ungaxhuma Kanjani Izingcingo Ezisuka Ocingweni Locingo kumakhalekhukhwini?
Amathuba okuthi xhuma izingcingo kusukela ku- ucingo lwasendlini kumakhalekhukhwini Kwenze kwaba lula kakhulu ukuxhumana emsebenzini nasendaweni yomuntu siqu. Ngale nqubo, kuyenzeka ukuthola izingcingo ocingweni lwasendlini futhi uziqondise kabusha kumakhalekhukhwini, okuvumela ukuguquguquka okukhulu nokutholakala kokuphendula izingcingo ezibalulekile kungakhathaliseki ukuthi zikuphi nendawo. Kulesi sihloko, sizohlola inqubo yezobuchwepheshe yokwenza lokhu kuxhumana phakathi kwamadivayisi, sinikeze umhlahlandlela wesinyathelo ngesinyathelo ukuze ulungiselele kahle lesi sixhumanisi socingo.
Ilungiselela isixhumanisi socingo
Isinyathelo sokuqala ukuya xhumanisa izingcingo ezivela ocingweni lwasendlini ziye kumakhalekhukhwini ukuqinisekisa ukuthi unamadivayisi adingekayo. Ifoni yasendlini enomsebenzi wokudlulisela phambili izingcingo iyadingeka, kanye nomakhalekhukhwini onesevisi yenethiwekhi nekhono lokwamukela izingcingo ezingenayo. Ukwengeza, kubalulekile ukuba nolayini wocingo osebenzayo futhi usungule uxhumano lwe-inthanethi ye-broadband endaweni lapho ucingo lwasendlini lukhona.
Uma lezi zidingo seziqinisekisiwe, kuyadingeka ukufinyelela ukucushwa kocingo lwasendlini. Le nqubo ingase ihluke kuye ngemodeli kanye nomhlinzeki wesevisi yocingo, ngakho-ke kuyanconywa ukuthi uhlole imanuwali yomsebenzisi noma uxhumane nomhlinzeki ukuze uthole imiyalelo enembile yokuthi ungalungisa kanjani izilungiselelo zokudlulisela ucingo. Ngokuvamile, kuyodingeka ukuhlela inombolo yocingo ofuna ukuqondisa kabusha kuyo izingcingo kunketho yokudlulisela ucingo ocingweni lwasendlini.
Inqubo yokudlulisela ikholi
Uma izilungiselelo zokudlulisa ucingo sezisethwe ngendlela efanele, inqubo yokudlulisa ucingo xhumanisa izingcingo ezivela ocingweni lwasendlini ziye kumakhalekhukhwini kuba okuzenzakalelayo. Ngaso sonke isikhathi lapho othile eshaya ucingo enombolweni yocingo yasendlini, ucingo luzoqondiswa kabusha ngokuzenzakalelayo enombolweni yeselula ehlelwe ngaphambilini. Ucingo lwasendlini ngeke lukhale, kanti ofonayo uzozwa kuphela amaringithoni ngesikhathi elinde umakhalekhukhwini ukuthi aphendule.
Kubalulekile ukuqaphela ukuthi abanye abahlinzeki besevisi yocingo bangakhokhisa imali eyengeziwe yokudlulisela ikholi, ngakho-ke kubalulekile ukuqinisekisa lolu lwazi ngaphambi kokusetha. Ukwengeza, kuhle ukuhlola inqubo yokuxhumanisa ifoni ngemva kokuqeda ukusetha ukuze uqinisekise ukuthi isebenza ngendlela efanele. Ngale ndlela, ukuxhumana okuwuketshezi nokuthembekile kuqinisekisiwe phakathi kocingo lwasendlini kanye nomakhalekhukhwini, okwenza kube lula ukuphatha amakholi abalulekile kungakhathaliseki indawo yangempela.
1. Ukuxhumana kusuka kumakhalekhukhwini kuya kumakhalekhukhwini: Ungakusungula kanjani ukuxhumana okunoketshezi nokusebenzayo
Namuhla, isidingo sokuhlala uxhumekile ngaso sonke isikhathi sikhule kakhulu. Kulabo abasenocingo lwasendlini ekhaya kodwa abafuna ukuthola izingcingo ngomakhalekhukhwini babo, kunesixazululo esilula nesikahle. Ngenxa yentuthuko yezobuchwepheshe, kungenzeka xhumanisa izingcingo ezivela ocingweni lwasendlini ziye kumakhalekhukhwini in indlela elula nesebenzayo.
Ukusungula lokhu kuxhumana nokuqinisekisa ukuxhumana okuketshezi nokusebenzayo, kunezinye izindlela ezimbalwa ezitholakalayo emakethe. Inketho edumile ukusebenzisa idivayisi ebizwa ngokuthi "iselula yasendlini." Le divayisi iyakuvumela xhuma ucingo lwakho lwasendlini kumakhalekhukhwini wakho futhi wamukele zonke izingcingo kudivayisi yakho yeselula. Ngaphezu kwalokho, ungakwazi futhi ukushaya izingcingo kusuka kuselula yakho usebenzisa ucingo lwakho lwasendlini.
Uma ungafuni ukuthenga idivayisi eyengeziwe, kungenzeka xhumanisa amakholi asuka kucingo lwakho lwasendlini kumakhalekhukhwini wakho usebenzisa isici senkampani yakho yocingo sokudlulisela phambili amakholi. Uzodinga kuphela ukusebenzisa le nketho futhi ulungiselele inombolo kusuka kuselula yakho njengendawo yokwamukela zonke izingcingo Ngale ndlela, ngeke uphuthelwe yinoma yiziphi izingcingo ezibalulekile, ngisho noma ungekho eduze nocingo lwakho lwasendlini.
2. Izindlela ezihlukene zokuxhumanisa amakholi asuka ocingweni lwasendlini aya kumakhalekhukhwini
Kunezindlela eziningana zokuxhumanisa izingcingo ezivela ocingweni lwasendlini ukuya kumakhalekhukhwini, okukuvumela ukuthi uthole futhi ushaye izingcingo kumakhalekhukhwini wakho uma ungekho ekhaya noma ehhovisi. Ngezansi kunezindlela ezintathu ezisebenzayo zokufinyelela lokhu kuxhumana:
1. Ukusebenzisa idivayisi yokudlulisela ikholi: Lesi sixazululo sihlanganisa ukusebenzisa idivayisi ethile eklanyelwe ukudlulisa amakholi angenayo kusuka ocingweni lwasendlini kuya kumakhalekhukhwini. Uma sezilungisiwe, noma yiziphi izingcingo ezingenayo ocingweni lwasendlini zizodluliselwa ngokuzenzakalela kumakhalekhukhwini. Le ndlela ilungele labo abafuna ukuqondisa kabusha zonke izingcingo ngaphandle ukuthi bakwenze mathupha.
2. Ukusebenzisa umsebenzi wokudlulisa ucingo: Izinkampani eziningi zezingcingo zinikeza isici sokudlulisela ucingo esingase sicushwe ocingweni lwakho lwasendlini. Ukusebenzisa le ndlela, umane kufanele ushayele ikhodi ekhethekile elandelwa inombolo yocingo ofuna ukuqondisa kabusha kuyo izingcingo. Uma sezicushiwe, zonke izingcingo ezingenayo zizodluliselwa kumakhalekhukhwini okhethiwe. Kubalulekile ukuthi uthintane nomhlinzeki wakho wesevisi yocingo ukuze uthole amanani ahlobene nalesi sici, njengoba kungase kube nezindleko ezengeziwe.
3. Sebenzisa insiza yocingo efwini: Amasevisi ocingo lwamafu anikezela ngezinketho eziguquguqukayo zokuxhuma izingcingo kusuka ocingweni lwasendlini kuya kumakhalekhukhwini. Lezi zinsizakalo zivumela ukufinyelela emisebenzini yasendlini ngohlelo lokusebenza lweselula olufakiwe kumakhalekhukhwini. Ngokuxhumanisa zombili izisetshenziswa, ungakwazi ukuthola futhi ushaye izingcingo kumakhalekhukhwini wakho usebenzisa inombolo yocingo lwasendlini. Lesi sixazululo siwusizo ikakhulukazi kulabo abafuna ukusebenzisa inombolo yocingo lwasendlini noma yikuphi ngaphandle kwesidingo sokusebenzisa idivayisi ephathekayo eyengeziwe.
Ngamafuphi, ukuxhumanisa amakholi asuka ocingweni lwasendlini kuya kumakhalekhukhwini kungafinyelelwa ngokusebenzisa izingcingo ezidluliswayo, isici sokudlulisela izingcingo esinikezwa inkampani yocingo, noma izinsiza zefoni zefu . Indlela ngayinye inikeza izinzuzo zayo futhi injalo kubalulekile ukuhlola ukuthi iyiphi evumelana kangcono nezidingo zomuntu ngamunye. Ngalezi zixazululo, ukuhlala uxhumekile futhi ungaphuthelwa ucingo uma ukude nocingo lwakho lwasendlini akukaze kube lula kangako.
3. Ukusebenzisa amadivaysi ezixhumanisi: Amathiphu nezincomo zokucushwa okulungile
Ukusebenzisa izixhumanisi zamadivayisi: Enye yezinkinga ezivame kakhulu lapho ushaya izingcingo ngocingo lwasendlini ukungakwazi ukuziphendula uma ungekho ekhaya. Kodwa-ke, ngenxa yentuthuko yezobuchwepheshe, manje sekungenzeka ukuxhumanisa izingcingo ezivela ocingweni lwasendlini ziye kumakhalekhukhwini. Ukufeza lokhu, ukusetshenziswa kwamadivayisi esixhumanisi kuyadingeka, okuvumela ukuqondisa kabusha amakholi angenayo ukuya kwenye inombolo yocingo. Lawa madivayisi angaba amamodemu, ama-adaptha e-VoIP, noma izinhlelo zokusebenza zeselula ezikhethekile.
Amathiphu nezincomo zokucushwa okulungile: Ngaphambi kokuqala ukuxhumanisa amakholi, kubalulekile ukucabangela amanye amathiphu nezincomo ukuze uqinisekise ukucushwa okulungile. Okokuqala, kuyadingeka ukuqinisekisa ukuhambisana kwedivayisi yesixhumanisi nocingo lwasendlini kanye nomakhalekhukhwini. Ngaphezu kwalokho, kufanele ube noxhumano lwe-inthanethi oluzinzile ukuze uqinisekise ukusebenza kahle kwesixhumanisi. Esinye isici okufanele sicatshangelwe ukulungisa izilungiselelo zesixhumanisi, njengokudlulisela ikholi, ukuvula ukudluliselwa kwekholi, nokulungiselela izikhathi zokutholakala.
Izinzuzo zokuxhumanisa izingcingo ezivela ocingweni lwasendlini ukuya kumakhalekhukhwini: Ngokuxhumanisa izingcingo ezivela ocingweni lwasendlini kuya kumakhalekhukhwini, kutholakala izinzuzo ezihlukahlukene. Okokuqala, inikeza ithuba lokuthola izingcingo kumakhalekhukhwini wakho ngisho nalapho ungekho ekhaya. Lokhu kuwusizo ikakhulukazi kulabo abantu abadinga ukutholakala ngaso sonke isikhathi, njengezingcweti ezizimele noma osomabhizinisi. Ngaphezu kwalokho, isixhumanisi socingo sikuvumela ukuthi ugweme ukuphuthelwa izingcingo ezibalulekile, ngoba zonke izingcingo ezingenayo zizoqondiswa kabusha ngqo kumakhalekhukhwini. Okokugcina, lolu hlelo lokuxhumanisa lunikeza ukuguquguquka okukhulu nokunethezeka, njengoba izingcingo zingaphendulwa noma yikuphi ngaphandle kwesidingo sokuba seduze nocingo lwasendlini.
4. Ukucushwa ngenkampani yocingo: Izinyathelo okumele uzilandele ukuze unike amandla umsebenzi wokuxhumanisa ucingo
Uma ufuna ukuxhumanisa izingcingo ezivela ocingweni lwakho lwasendlini kumakhalekhukhwini wakho, ungakwenza lokho ngokusebenzisa izilungiselelo ezinikezwe inkampani yocingo. Kulesi sihloko, sizochaza izinyathelo okufanele uzilandele ukuze uvumele lo msebenzi futhi uqale ukuthola izingcingo ezivela ocingweni lwakho lwasendlini kudivayisi yakho yeselula.
Isinyathelo sokuqala sokunika lesi sici amandla xhumana nomhlinzeki wakho wesevisi yocingo. Bazokwazi ukukuqondisa kunqubo yokusetha futhi baqinisekise ukuthi ucingo lwakho lwasendlini nomakhalekhukhwini zibhaliswe ngendlela efanele ohlelweni lwabo. Ukwengeza, uzokwaziswa nganoma yiziphi izindleko ezengeziwe noma izimfuneko ezithile okufanele uzihlangabezane nazo ukuze usebenzise lesi sici.
Uma usuxhumene nenkampani yakho yocingo, izokunikeza imiyalelo enemininingwane yokuthi ungayisetha kanjani isevisi yokuxhumanisa ucingo Le miyalo ingahluka kuye ngenkampani yenethiwekhi, kodwa ngokuvamile ibandakanya shayela ikhodi ethile ocingweni lwakho lwasendlini kulandele inombolo yocingo ofuna ukuqondisa kabusha kuyo izingcingo. Kubalulekile futhi ukulungisa umakhalekhukhwini wakho ukuthi wamukele lezi zingcingo, okungase kudinge ukufaka uhlelo noma ukuqalisa ukusebenza ngaphakathi kwezilungiselelo zedivayisi.
5. Izinketho Zesofthiwe: Ukuhlola Izinhlelo Zokusebenza Nezinhlelo Zokuxhumanisa Izingcingo Ngokuyikho
Kunezinketho ezihlukahlukene zesofthiwe okuvumela amakholi ukuthi axhunywe ngempumelelo phakathi kocingo lwasendlini nomakhalekhukhwini. Lezi zinhlelo zokusebenza nezinhlelo zinikeza izixazululo ezisebenzayo nezithembekile kubasebenzisi abafuna ukuqondisa kabusha izingcingo zabo kumaselula abo ngaphandle kokuphuthelwa noma yikuphi ukuxhumana okubalulekile.
Enye yezindlela ezithandwa kakhulu ukusebenzisa i-a uhlelo lokudlulisa ucingo. Lokhu kusebenza, okukhona ezinsizeni eziningi zocingo, kuvumela zonke izingcingo ezingenayo ezivela ocingweni lwasendlini ukuthi ziqondiswe kabusha enombolweni ethile yocingo. Ukuze ulungiselele ukudluliselwa kwekholi, udinga ukufinyelela kuzilungiselelo zocingo lwasendlini bese ulandela imiyalelo esesikrinini. Uma isilungisiwe, noma yiluphi ucingo oluza ocingweni lwasendlini luzoqondiswa kabusha ngokuzenzakalelayo kumakhalekhukhwini okhethiwe.
Enye inketho ethakazelisayo ukusebenzisa isofthiwe yocingo ye-IP (VoIP), ekuvumela ukuthi ushaye izingcingo ngoxhumano lwe-inthanethi esikhundleni socingo oluvamile. Lezi zinhlelo zinikeza ithuba lokumisa izinombolo ezibonakalayo ezingaxhunyaniswa nenombolo yomakhalekhukhwini. Ngale ndlela, lapho othile ebiza inombolo ebonakalayo, ucingo luzoqondiswa kabusha enombolweni yocingo emisiwe. Kubalulekile ukusho ukuthi le nketho ingase idinge uxhumano lwe-inthanethi oluhle, njengoba umsindo wezingcingo usakazwa ngenethiwekhi.
Ekugcineni, kufanelekile ukusho inketho yokusebenzisa izinhlelo zokusebenza ezithile zeselula ukuxhumanisa amakholi. Lezi zinhlelo zokusebenza ngokuvamile zenzelwe ukusebenza njengebhuloho phakathi kocingo lwasendlini nomakhalekhukhwini. Ezinye zalezi zinhlelo zokusebenza zinikeza izici ezithuthukile, ezifana nokurekhoda ikholi noma ukudayela okusheshayo, okungase kube usizo kubasebenzisi abadinga isixazululo esiphelele. Lezi zinhlelo zokusebenza zivame ukudinga ukufakwa kukho kokubili ucingo lwasendlini kanye nomakhalekhukhwini, kanye ne-akhawunti yomsebenzisi ukuze kumiswe ukuxhumana phakathi kwazo zombili izisetshenziswa. Ngamafuphi, kunezinketho eziningi zesofthiwe ezikuvumela ukuthi uxhume izingcingo. indlela ephumelelayo phakathi kocingo lwasendlini kanye nomakhalekhukhwini, kusukela ekusetshenzisweni kokudlulisela ucingo lwendabuko kuya ezixazululweni ezithuthuke kakhulu ezihlinzekwa izinhlelo zokusebenza zeselula ezikhethekile. Ukukhetha inketho efaneleke kakhulu kuzoncika ezidingweni nasekukhethweni komsebenzisi ngamunye.
6. Ukucatshangelwa kwezokuphepha kanye nobumfihlo lapho uxhumanisa izingcingo ezivela ocingweni lwasendlini ukuya kumakhalekhukhwini
Ukuxhumanisa amakholi asuka ocingweni lwasendlini kuya kumakhalekhukhwini kunganikeza ukuguquguquka okukhulu kanye nokuba lula lapho wamukela futhi ushaya izingcingo. Nokho, kubalulekile ukugcina ukucatshangelwa kokuphepha nobumfihlo engqondweni lapho usebenzisa lesi sici. Ukugcina ukuphepha kokuxhumana kwakho, cabangela ukulandela lawa macebiso:
1. Vikela inethiwekhi yocingo lwakho: Qiniseka ukuthi unesistimu yesixhumanisi ephephile futhi evikelekile okufanele uyigweme ukufinyelela okungagunyaziwe. Sebenzisa amagama ayimfihlo aqinile futhi uwabuyekeze njalo. Futhi, gcina isofthiwe yesistimu ibuyekeziwe ukuze ugweme ubungozi futhi wenze isiqiniseko sokuthi unohlelo lokuvikela olufakelwe ukuvikela inethiwekhi yakho.
2. Vala umsebenzi uma ungasetshenziswa: Uma ungasebenzisi isici sesixhumanisi sekholi, sikhubaze ukuze ugweme ukugxambukela okungenzeka noma ukufinyelela okungagunyaziwe. Lesi sinyathelo sokuvikela esengeziwe singavimbela izinkampani zangaphandle ekusebenziseni isici ngaphandle kolwazi lwakho.
3. Gwema ukwabelana ngolwazi oluyimfihlo: Ngokusebenzisa isixhumanisi phakathi kocingo lwasendlini nomakhalekhukhwini, gwema ukwabelana ngolwazi lomuntu siqu noma oluyimfihlo ngezingcingo. Lokhu kuqapha okwengeziwe kuzosiza ukuvikela ubumfihlo bakho futhi kugweme izingozi ezingaba khona zokuvikeleka.
7. Ukuxazulula izinkinga ezijwayelekile lapho ulungiselela isixhumanisi socingo: Izincomo zokunqoba izithiyo zobuchwepheshe
Kunezithiyo eziningi zobuchwepheshe ezingavela lapho usetha isixhumanisi socingo phakathi kocingo lwasendlini. kanye nomakhalekhukhwini. Ngezansi, sinikeza izincomo zokunqoba lezi zinkinga ezivamile futhi wenze isixhumanisi sakho sibe yimpumelelo:
1. Hlola ukuhambisana kwemishini: Ngaphambi kokusetha ukuxhumanisa amakholi, kubalulekile ukwenza isiqiniseko sokuthi kokubili ucingo lwakho lwasendlini nomakhalekhukhwini lusekela lesi sici. Bheka imanyuwali yemiyalo yawo womabili amadivayisi ukuze unqume ukuthi ayanikeza yini ukwesekwa kwesixhumanisi sekholi. Uma kungenjalo, ungase udinge ukushintsha ezinye zezinto zokusebenza ukuze ukwazi ukusungula isixhumanisi ngendlela efanele.
2. Misa ukudlulisa ikholi: Ukuze uxhume izingcingo, ngokuvamile udinga ukulungisa umsebenzi wokudlulisela izingcingo ocingweni lwasendlini. Le nqubo ingahluka kuye ngemodeli nomkhiqizo wedivayisi. Ezimweni eziningi, izilungiselelo zokudlulisela phambili zingafinyelelwa ngokudayela ikhodi ethile ocingweni lwasendlini, kulandele inombolo yocingo ofisa ukuqondisa kabusha kuyo izingcingo.
3. Xazulula izinkinga Ikhwalithi yekholi: Uma ukuhlanganiswa kwekholi sekucushiwe, ungase ubhekane nezinkinga zekhwalithi yekholi. Ukuxazulula lezi zinhlobo zezithiyo, sincoma okulandelayo:
– Hlola ukumbozwa kwesignali: Qinisekisa ukuthi kokubili ucingo lwakho lwasendlini kanye nomakhalekhukhwini banesignali enhle, njengoba ikhwalithi yekholi ingase ithikamezeke ukungatholakali kahle.
– Buyekeza isofthiwe: Gcina womabili amadivayisi abuyekeziwe ngezinguqulo zesofthiwe zakamuva, njengoba izibuyekezo ngokuvamile zihlanganisa ukuthuthukiswa kwekhwalithi yekholi.
– Buyekeza izilungiselelo zesixhumanisi: Hlola kabusha izilungiselelo zakho zesixhumanisi sokushaya ukuze uqiniseke ukuthi zisethwe ngendlela efanele. Uma kudingeka, yenza izinguquko noma uzame izilungiselelo ezihlukile ukuze uthuthukise ikhwalithi yekholi.
Ngokulandela lezi zincomo, uzokwazi ukunqoba izithiyo zobuchwepheshe ezivame kakhulu lapho usetha isixhumanisi sokushaya ucingo phakathi kocingo lwasendlini nomakhalekhukhwini. Khumbula ukuthi kubalulekile ukubonana namabhukwana wemiyalelo yedivayisi futhi, uma kunesidingo, ufune usizo olwengeziwe lobuchwepheshe ukuze uxazulule izinkinga eziyinkimbinkimbi.
8. Izinzuzo kanye nemikhawulo yocingo lwasendlini kusixhumanisi socingo lweselula
Izixhumanisi zezingcingo zocingo lwasendlini ukuya kumakhalekhukhwini zingaba ithuluzi elihle kulabo abadinga ukuthola izingcingo ngocingo lwabo lwasendlini kumaselula abo. Le sevisi inikeza ukuguquguquka kanye lula ngokuvumela izingcingo ukuthi ziqondiswe kabusha zisuka ocingweni lwasendlini ziye kumakhalekhukhwini ngendlela efanele nangaphandle kwezinkinga. Nokho, njenganoma ibuphi ubuchwepheshe, kunezinzuzo nemikhawulo ehambisana nale sevisi. Kulesi sigaba, sizohlola ezinye zezinzuzo ezibaluleke kakhulu kanye nemikhawulo yokuxhumanisa ucingo lwasendlini nomakhalekhukhwini.
Izinzuzo:
- Ukufinyeleleka: Inzuzo eyinhloko yale sevisi yikhono lokwamukela izingcingo ezivela ocingweni lwasendlini noma kuphi lapho umakhalekhukhwini ukhona, ohlinzeka ngokufinyeleleka okukhulu nokuhamba.
- Ukonga izindleko: Ngokususa isidingo socingo lwasendlini olungeziwe, abasebenzisi bangonga imali ezindlekweni zabo zefoni.
- Ukuhlanganiswa Kwezokuxhumana: Ukuxhumanisa ukushaya ucingo ngocingo lwasendlini kuya kumakhalekhukhwini kuvumela abasebenzisi ukuthi bahlanganise konke ukuxhumana kwabo kube idivayisi eyodwa, okwenza kube lula ukuphatha nokuhlela.
Imikhawulo:
- Ukuncika ekufakweni kweselula: Ukuxhunywa kocingo lwasendlini kumakholi omakhalekhukhwini kuncike ekutholakaleni kwekhava yeselula, okusho ukuthi ezindaweni ezinesignali ebuthakathaka noma engekho, izingcingo zingase zehliswe noma zibe nekhwalithi yomsindo ephansi.
- Ukudlulisela phambili izingcingo ezibalulekile: Uma umsebenzisi ekhohlwa ukulungisa kahle isixhumanisi sekholi noma uma iselula ingavulwanga noma ingenayo, izingcingo ezibalulekile zingase ziphambukiswe futhi umsebenzisi angase azigeje.
- Ukunyuka okungenzeka kokusetshenziswa kwedatha yeselula: Uma isixhumanisi sekholi yocingo lwasendlini kuya kumakhalekhukhwini sisebenzisa ubuchwepheshe be-VoIP, amakholi angasebenzisa idatha yeselula, okungaholela ekwenyukeni kwezindleko ze-inthanethi yeselula.
9. Ezinye izindlela zokuxhumanisa izingcingo zendabuko: Ubuchwepheshe obusha namathuba okuthuthukisa ukuxhumana
Okwamanje, kunezixazululo eziningi zobuchwepheshe ezikuvumela ukuthi uxhume izingcingo ezivela ocingweni lwasendlini ziye kumakhalekhukhwini. Lezi zindlela ezihlukile ziyiguqule indlela esixhumana ngayo futhi zisinikeze ukuguquguquka okwengeziwe kanye nokulula ekuxhumaneni kwethu ngocingo Ngezansi, sizohlola ezinye zezinketho ezidume kakhulu nezisebenzayo ezitholakalayo emakethe namuhla.
Isibonelo sobuchwepheshe esivumela ukuxhumanisa izingcingo ezisuka ocingweni lwasendlini ukuya kumakhalekhukhwini isevisi yokudlulisa ikholi. Lokhu kusebenza, okunikezwa izinkampani eziningi zezingcingo, kuvumela amakholi angenayo ukuthi aqondiswe kabusha enombolweni yocingo echazwe ngaphambilini. Ngale ndlela, uma othile eshayela ucingo lwakho lwasendlini, ucingo luzodluliselwa ngokuzenzekelayo kumakhalekhukhwini wakho, kuqinisekiswe ukuthi awuphuthelwa ucingo olubalulekile, ngisho noma ungekho ekhaya.
Enye indlela ethandwayo ukusetshenziswa kwe-a Idivayisi yokuxhumana ye-VOIP. Ubuchwepheshe be-Voice over Internet Protocol (VoIP) bukuvumela ukuthi ushaye izingcingo ngoxhumano lwe-inthanethi esikhundleni senethiwekhi yocingo evamile Ngokusebenzisa i-VoIP, ungakwazi ukuxhuma ucingo lwakho lwasendlini kunethiwekhi yakho ye-inthanethi futhi uthole izingcingo ngomakhalekhukhwini wakho. Lokhu kukunikeza ukuhamba okukhulu nokuvumelana nezimo, njengoba ungathola izingcingo noma yikuphi ngokufinyelela i-inthanethi.
Okokugcina, inketho ethuthuke kakhulu ukuqaliswa kwe-a uhlelo lwe-switchboard olubonakalayoLezi zinhlelo, ezihlinzekwa izinkampani ezikhethekile kwezokuxhumana, zikuvumela ukuthi uphathe zonke izingcingo zakho ngokusebenzisa inkundla ebonakalayo esekelwe emafini. Ngesistimu ye-switchboard virtual, ungakwazi ukuqondisa kabusha amakholi angenayo ezinombolweni ezahlukene zomakhalekhukhwini ngokuzenzakalelayo noma ngendlela yomuntu siqu, ngaphezu kokuba nezici ezengeziwe ezifana ne-IVR, ukurekhoda ikholi kanye nezibalo ezinemininingwane zokuxhumana ngocingo lwakho.
Sengiphetha, kunezindlela ezihlukile zobuchwepheshe zokuxhumanisa izingcingo ezivela ocingweni lwasendlini ziye kumakhalekhukhwini. Kungakhathaliseki ukuthi ngokudlulisa ikholi, ukusetshenziswa kwamadivayisi okuxhumana e-VOIP noma ukuqaliswa kwesistimu ye-switchboard ebonakalayo, lezi zixazululo zisinika izinketho eziningi kanye nokuvumelana nezimo ekuxhumaneni kwethu ngocingo. Ukukhetha kuzoncika ezidingweni zakho nokuncamelayo, kucatshangelwa izici ezifana nokuhamba, ikhwalithi yekholi, nanoma yiziphi izici ezengeziwe ongase uzidinga. Hlola lobu buchwepheshe futhi uthuthukise indlela oxhumana ngayo!
10. Iziphetho: Izindlela ezingcono kakhulu zokusungula ukuxhumana okuphumelelayo phakathi kocingo lwasendlini nomakhalekhukhwini
Iziphetho:
Kafushane, ukusungula uxhumo oluyimpumelelo phakathi kocingo lwasendlini kanye nomakhalekhukhwini kungase kudinge ukusetshenziswa kwemikhuba ehamba phambili Nazi ezinye okungathathwa kuzo okubalulekile okusekelwe ocwaningweni lwethu.
1. Sebenzisa i-adaptha: Ukuxhumanisa izingcingo ezivela ocingweni lwasendlini ukuya kumakhalekhukhwini, i-adaptha ethile ingasetshenziswa. Le divayisi ikuvumela ukuthi uxhume ulayini wocingo kumakhalekhukhwini usebenzisa intambo, okwenza kube lula ukudlulisa izingcingo Kubalulekile ukuqinisekisa ukuthi i-adaptha iyahambisana nemodeli yocingo lwasendlini kanye nomakhalekhukhwini.
2. Lungiselela umsebenzi wokudlulisela ikholi: Izingcingo eziningi zasendlini nomakhalekhukhwini zinenketho yokusetha ukudluliselwa kwekholi. Lokhu kuvumela izingcingo ezingenayo ezivela ocingweni lwasendlini ukuthi ziqondiswe kabusha kumakhalekhukhwini. Kudingekile ukumisa inombolo yocingo ofuna ukuthumela kuyo izingcingo futhi uqinisekise ukuthi umsebenzi ucushiwe.
3. Hlola ikhwalithi yokuxhumana: Uma usungula ukuxhumana phakathi kocingo lwasendlini kanye neselula, kubalulekile ukuqinisekisa ikhwalithi yokuxhuma. Lokhu kuhlanganisa ukuqinisekisa ukuthi kokubili ucingo lwasendlini kanye nomakhalekhukhwini kunesiginali enhle futhi kusezindaweni ezitholakalayo ezanele. Uma uxhumano lubuthakathaka, izingcingo zingahle zingaqedwa ngendlela efanele noma kungase kube neziphazamiso zokuxhumana.
Sengiphetha, ukusungula ukuxhumana okuphumelelayo phakathi kocingo lwasendlini nomakhalekhukhwini kudinga ukulandela izinqubo “ezingcono kakhulu”. Ukusebenzisa i-adaptha, ukusetha ukudluliselwa kwekholi, nokuhlola ikhwalithi yokuxhumana yizinto ezibalulekile okufanele uzikhumbule. Ngokulandela lawa macebiso, kuzokwazi ukujabulela ukuxhumana okuketshezi nokungaphazamiseki phakathi kwamadivayisi womabili.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.