Esikhathini sedijithali Emhlabeni esiphila kuwo, omakhalekhukhwini sebeyithuluzi elibalulekile ekuphileni kwethu kwansuku zonke. Kodwa-ke, kwesinye isikhathi sihlangabezana nezimo lapho enye yezinto ezikhungathekisa kakhulu zokuba nomakhalekhukhwini wakwaTelcel ukubhekana nokuphendula izingcingo. Le sevisi ecasulayo yokuphendula izingcingo ingaphazamisa izingxoxo zethu noma ivele iphumele ekumosheni isikhathi ngokungadingekile. Kulesi sihloko, sizohlola izindlela ezahlukene ongakhansela ngazo ukuphendula kweselula yakho yakwa-Telcel, sikunikeze izixazululo zobuchwepheshe zokuthuthukisa ulwazi lwakho ngocingo.
1. Ithini Impendulo Yocingo Lwami Lweselula?
El Contestón kumakhalekhukhwini wami I-Telcel iyinkinga evamile ethinta abasebenzisi abaningi beselula. Leli gama lisho isimo lapho ifoni inqamuka ngokungalindelekile phakathi nocingo noma ngenkathi kusetshenziswa uhlelo lokusebenza. Lokhu kuphazamiseka kungase kukhungathekise, ikakhulukazi lapho ingxoxo ebalulekile noma umsebenzi oqhubekayo uphazamiseka.
Kunezizathu ezimbalwa zokuthi kungani Ukuphendula kungenzeka kumakhalekhukhwini wakwaTelcel. Enye yezimbangela ezivame kakhulu ukuxhunywa kwenethiwekhi okungekuhle. Lokhu kungenzeka uma ifoni isendaweni enesamukeli esibuthakathaka noma uma kukhona ukuphazamiseka kwamanye amasignali. Okunye okungaba imbangela kungaba inkinga nge-SIM khadi, njengokungashufaki kahle noma ukulinyazwa kwekhadi. Ukwengeza, ifoni enamandla ebhethri aphansi ingase futhi ibe nezinkinga zokunqanyulwa.
Ngenhlanhla, kunezixazululo ezimbalwa zokuxazulula le nkinga yokuphendula kumakhalekhukhwini wakho wakwaTelcel. Zama lezi zinyathelo ukuze uxazulule le nkinga:
- Hlola uxhumano lwakho lwenethiwekhi: Qiniseka ukuthi usendaweni enesignali yenethiwekhi enhle. Uma usendaweni enekhava ebuthakathaka, zama ukushintsha izindawo noma ukusondela efasiteleni. Futhi, hlola ukuze ubone ukuthi azikho yini izinkinga zenethiwekhi ezaziwayo endaweni yangakini.
- Revisa la tarjeta SIM: Susa bese ufaka kabusha i-SIM khadi efonini yakho. Qiniseka ukuthi ibekwe ngendlela efanele nokuthi awukho umonakalo obonakalayo ekhadini.
- Shaja ifoni yakho ngokugcwele: Uma ibhethri lefoni yakho liphansi, qiniseka ukuthi ulishaja ngokugcwele. Ifoni ebuthakathaka ingase ibe nezinkinga zokunqanyulwa.
- Qala kabusha ifoni yakho: Yenza ukusetha kabusha kanzima kufoni yakho. Lokhu kungasiza ukuxazulula izinkinga bese usetha kabusha noma yiziphi izilungiselelo ezingalungile.
2. Ukubaluleka kokukhansela Impendulo kumakhalekhukhwini wakho weTelcel
Kwabasebenzisi kusuka ku-Telcel Cellular, ukukhansela Impendulo ocingweni lwakho kubaluleke kakhulu. Impendulo ingumlayezo kanye nesevisi yokushaya ucingo engacasula futhi ikhiphe izindleko ezengeziwe uma ingakhanseliwe ngesikhathi. Ngenhlanhla, ukukhansela le sevisi kuyinqubo elula ongayenza wena ngokwakho ngokulandela lezi zinyathelo ezilandelayo:
Okokuqala, finyelela inkundla ye-inthanethi ye-Telcel. Ukuze wenze lokhu, vula isiphequluli sakho bese uye kuwebhusayithi esemthethweni ye-Telcel. Ngena ngemvume ku-akhawunti yakho usebenzisa imininingwane yakho yomsebenzisi. Uma usungene ngempumelelo, thola inketho ethi “Amasevisi” kumenyu enkulu bese uchofoza kuyo.
Okulandelayo, khetha inketho ethi "Khansela Impendulo". Uzobona uhlu lwezinsiza ezengeziwe ezihlobene ne-akhawunti yakho. Thola Impendulo ohlwini bese ukhetha inketho ehambisanayo ukuze uyikhansele. Qiniseka ukuthi ufunda imigomo nemibandela ngokucophelela ngaphambi kokuqinisekisa ukukhansela kwakho. Uma sekuqinisekisiwe, uzothola isaziso esiqinisekisa ukuthi Impendulo ikhanseliwe ngempumelelo kumakhalekhukhwini wakho weTelcel.
3. Izinyathelo zokukhansela Impendulo kumakhalekhukhwini wakho weTelcel
Ukukhansela Impendulo Kumakhalekhukhwini wakho weTelcel, kufanele ulandele lezi zinyathelo ezilula:
1. Hlola isevisi: Into yokuqala okufanele uyenze ukuhlola ukuthi uyivulile yini isevisi yokuphendula kumakhalekhukhwini wakho. Ukuze wenze lokhu, iya kuzilungiselelo zefoni yakho bese ubheka inketho ethi "Amasevisi" noma "Okubhaliselwe". Lapho ungabona ukuthi impendulo iyasebenza noma cha.
2. Vala isevisi: Uma Ukhiye Wempendulo usebenza futhi ufuna ukuwukhansela, kufanele ufake inketho lapho owubone khona ukuthi uyasebenza bese ukhetha okukhethwa kukho "Yenza kusebenze". Khumbula ukulandela izinyathelo ezicelwe isistimu ukuze uqedele ukuvala isevisi.
3. Qinisekisa ukukhansela: Uma usuyivalile isevisi ye-Contestón, kubalulekile ukuqinisekisa ukuthi ukukhansela kwenziwe ngendlela efanele. Ukuze wenze lokhu, ungaqala kabusha ifoni yakho bese uhlola futhi kuzilungiselelo zesevisi lapho Ukuphendula kucishiwe. Uma uqhubeka nokuthola imilayezo noma izaziso ezivela kokuthi Phendula, sincoma ukuthi uxhumane nesevisi yamakhasimende ye-Telcel ukuze uthole usizo olwengeziwe.
4. Ukungena kuzilungiselelo zeTelcel Cell Phone yakho ukuze ukhansele i- Answerback
Ukufinyelela izilungiselelo zikamakhalekhukhwini wakho we-Telcel kanye nokukhansela Impendulo kungaba umsebenzi olula uma ulandela izinyathelo ezimbalwa. Ngezansi sizokunikeza umhlahlandlela onemininingwane wokuxazulula le nkinga.
1. Vula uhlelo lokusebenza Lwezilungiselelo kumakhalekhukhwini wakho we-Telcel. Ungayithola kumenyu enkulu noma esikrinini Okokuqala. Uma ungayitholi, ungasebenzisa umsebenzi wokusesha ocingweni lwakho ukuze ukuthole ngokushesha.
2. Uma ususohlelweni lokusebenza Lwezilungiselelo, bheka inketho ethi "Imisindo nokudlidliza" noma "Izilungiselelo zomsindo". Le nketho ivamise ukutholakala esigabeni esithi “Umsindo” noma “Umsindo Nezaziso”.
3. Ngaphakathi kwezilungiselelo zomsindo, uzothola inketho ethi "Phendula" noma "Indandatho yokuphendula". Chofoza le nketho ukuze ufinyelele izilungiselelo ezihlobene nempendulo. Lapha ungenza kungasebenzi noma ukhansele Impendulo ngokukhetha inketho ehambisanayo.
Khumbula ukuthi izinyathelo zingahluka kancane kuye ngemodeli kanye nenguqulo ye isistimu esebenzayo kusuka kumakhalekhukhwini wakho weTelcel. Uma udinga usizo olwengeziwe, sincoma ukuthi ubheke imanuwali yomsebenzisi yefoni yakho noma uvakashele ikhasi losekelo le-Telcel.
Ngokulandela lezi zinyathelo, ungakwazi ukufinyelela kalula izilungiselelo zeselula yakho ye-Telcel bese ukhansela Impendulo. Jabulela umsindo wekholi owenziwe ngezifiso ngaphandle kokuphazamiseka okungafuneki!
5. Uyivala kanjani inketho ethi Answerback kumakhalekhukhwini wakho weTelcel
Uma ungumsebenzisi we-Celular Telcel futhi ufuna ukuvala inketho ethi Impendulo kudivayisi yakho, usufike endaweni efanele! Ngezansi sizokunikeza umhlahlandlela Igxathu emvakwe gxathu ukuze ukwazi ukuxazulula le nkinga kalula futhi ngokushesha.
1. Okokuqala, kufanele ufinyelele izilungiselelo zikamakhalekhukhwini wakho we-Telcel. Ukuze wenze lokhu, iya esikrinini sasekhaya yedivayisi yakho bese ubheka isithonjana "Izilungiselelo". Chofoza kuyo ukuze uvule iwindi lokucushwa.
2. Uma usungaphakathi kwezilungiselelo, bheka isigaba esithi "Izinketho zokufinyeleleka." Ngokuvamile lesi sigaba sitholakala phezulu noma phansi ohlwini lwezinketho. Chofoza kuyo ukuze ufinyelele izinketho zokufinyelela.
6. Ezinye izindlela zokuqeda Ukuphendula kumakhalekhukhwini wakho weTelcel
Kukhona eziningana. Ngezansi sizokunikeza izinyathelo eziwusizo namathiphu okulungisa le nkinga ngokushesha futhi kalula.
1. Hlola izilungiselelo zokuphendula: Okokuqala, hlola ukuthi isici se-answerback sicushiwe yini kuzilungiselelo zefoni yakho. Finyelela esigabeni esithi “Izilungiselelo” noma “Ukucushwa” bese ubheka inketho ehlobene nomlayezo ophendulayo. Uma lucushiwe, luvale ukuze lungakhali ocingweni ngalunye olungenayo.
2. Khubaza ukuphendula kunethiwekhi ye-Telcel: Kwesinye isikhathi, ukuphendula kungase kuvulwe kunethiwekhi yo-opharetha wakho. Ukuze uyisebenzise, kufanele uxhumane ne- insizakalo yekhasimende kwa-Telcel futhi ucele ukuthi isevisi yokuphendula ingasebenzi kulayini wakho. Bazokuqondisa ohlelweni futhi bakunikeze imiyalelo edingekayo.
3. Sebenzisa izinhlelo zokusebenza zezinkampani zangaphandle: Kunezinhlelo zokusebenza ezihlukahlukene ezitholakala ezitolo zezinhlelo zokusebenza ezikuvumela ukuthi wenze amaringithoni aqondene nawe futhi uvale isevisi yokuphendula kumakhalekhukhwini wakho we-Telcel. Sesha phakathi isitolo sezinhlelo zokusebenza kusuka kudivayisi yakho usebenzisa amagama angukhiye afana “namaringithoni” noma “ukwenza ikholi kube ngokwakho.” Lezi zinhlelo zokusebenza zizokunikeza izinketho ezengeziwe ukuze uhlele kalula futhi uvale impendulo.
Khumbula ukulandela ngokucophelela izinyathelo ezishiwo ukuze ususe umlayezo ophendulayo kumakhalekhukhwini wakho wakwaTelcel. Uma unemibuzo noma ubunzima phakathi nenqubo, sincoma ukuthi uxhumane nesevisi yamakhasimende yakwa-Telcel ukuze uthole usizo olwengeziwe.
7. Izinkinga ezivamile lapho ukhansela Impendulo kumakhalekhukhwini wakho weTelcel
Uma uhlangabezana nezinkinga ngenkathi uzama ukukhansela Impendulo kumakhalekhukhwini wakho we-Telcel, ungakhathazeki, usendaweni efanele. Lapha sizokunikeza isixazululo sesinyathelo ngesinyathelo sokuxazulula le nkinga ngokushesha futhi kalula.
Ngaphambi kokuqala, qinisekisa ukuthi iselula yakho ye-Telcel inoxhumano lwe-inthanethi oluzinzile. Lokhu kubalulekile ukuze kuqedelwe inqubo yokukhansela ngendlela efanele. Qiniseka ukuthi uxhumeke kunethiwekhi ye-Wi-Fi ethembekile noma ukuthi unekhredithi eyanele noma iphakheji yedatha yeselula.
Uma uxhumano lwakho lwe-inthanethi seluqinisekisiwe, landela lezi zinyathelo ukuze ukhansele Impendulo kumakhalekhukhwini wakho we-Telcel:
- Faka uhlelo lokusebenza olusemthethweni lwe-Telcel ocingweni lwakho.
- Iya esigabeni "Amasevisi" ngaphakathi kohlelo lokusebenza.
- Sesha bese ukhetha inketho ethi “Phendula” ohlwini lwezinsiza ezitholakalayo.
- Uma usungaphakathi kwekhasi elithi Phendula, skrolela phansi uze uthole inketho ethi "Khansela".
- Chofoza okuthi "Khansela" futhi uqinisekise isinqumo sakho sokumisa isevisi yokuphendula kufoni yakho ye-Telcel.
Uma ulandela lezi zinyathelo ezinemininingwane, ungakwazi ukuxazulula izinkinga kalula uma ukhansela Impendulo kumakhalekhukhwini wakho we-Telcel. Khumbula ukuthi uma uqhubeka nokubhekana nobunzima, ungaxhumana nesevisi yamakhasimende yakwa-Telcel ukuze uthole usizo olwengeziwe.
8. Isixazululo sezinkinga lapho ukhansela Impendulo kumakhalekhukhwini wakho weTelcel
Uma uhlangabezana nezinkinga zokukhansela Impendulo kumakhalekhukhwini wakho wakwa-Telcel, ungakhathazeki, lapha sikunikeza isixazululo sesinyathelo nesinyathelo sokuyixazulula. Landela le miyalelo futhi uzokwazi ukuvala Ukuphendula ngaphandle kwezinkinga.
Okokuqala, finyelela kuhlelo "Phendula" kumakhalekhukhwini wakho we-Telcel. Uma usungaphakathi kohlelo lokusebenza, bheka inketho ethi "Izilungiselelo" noma "Izilungiselelo". Ukukhetha le nketho kuzokubonisa ukucushwa okuhlukile okutholakalayo. Thola inketho ethi "Khansela ukubhalisa" bese ukhetha lo msebenzi.
Esikrinini esilandelayo, ungase ucelwe ukuthi uqinisekise ukukhansela. Funda ngokucophelela noma yimiphi imilayezo noma izexwayiso ezivelayo bese uchofoza okuthi “Yamukela” noma “Qinisekisa” ukuze uqedele inqubo yokukhansela. Khumbula ukuthi kubalulekile ukulandela izinyathelo ngendlela efanele ukuze uqinisekise ukuthi Impendulo ikhanseliwe ngempumelelo.
9. Izincomo ezengeziwe zokwesulwa ngempumelelo kwempendulo kumakhalekhukhwini wakho weTelcel
Ngezansi, sikunikeza ezinye izincomo ezengeziwe zokuqinisekisa ukukhanselwa ngempumelelo kwempendulo kumakhalekhukhwini wakho weTelcel:
- Qinisekisa ukuthi ucingo lwakho luyasebenza futhi lusesimweni esihle. Lokhu ungakwenza ngokushayela *264 kumakhalekhukhwini wakho.
- Qinisekisa ukuthi unebhalansi eyanele ku-akhawunti yakho. Uma ungenayo ibhalansi, gcwalisa kabusha ngaphambi kokuqhubeka nokukhansela.
- Finyelela izilungiselelo zeselula yakho futhi uqinisekise ukuthi ukufinyelela ku-inthanethi kuyasebenza. Lokhu kuyadingeka ukuze ukhansele isevisi ngengosi ye-Telcel.
- Iya ekhasini le-Telcel esipheqululini sakho bese ungena ku-akhawunti yakho usebenzisa imininingwane yakho.
- Khetha inketho ethi "Amasevisi nokubhaliselwe" kumenyu enkulu bese ubheka isigaba esihambisana namasevisi angeziwe.
- Thola isevisi yokuphendula bese uchofoza inketho yokukhansela.
- Landela imiyalelo esesikrinini ukuze uqinisekise ukukhansela futhi uthole isaziso sempumelelo.
Uma ulandela lezi zinyathelo futhi uqhubeka nokuba nobunzima bokukhansela Impendulo Kumakhalekhukhwini wakho we-Telcel, sincoma ukuthi uye esitolo sakwa-Telcel noma uxhumane nesevisi yamakhasimende ukuze uthole usizo olwengeziwe.
Khumbula, kubalulekile ukwenza isiqiniseko sokuthi ukhansela isevisi ngendlela efanele ukuze ugweme izindleko ezengeziwe ku-akhawunti yakho. Uma udinga usizo olwengeziwe, ungangabazi ukucinga izinsiza kusizindalwazi se-Telcel esisemthethweni noma ubheke imanuwali yeselula yakho ukuze uthole ulwazi olwengeziwe mayelana nokukhansela izinsiza.
10. Umthelela wokukhansela Impendulo kulokho okwenzayo usebenzisa Umakhalekhukhwini wakho weTelcel
Lapho ukhansela Impendulo, kubalulekile ukucabangela umthelela lokhu okungaba nawo kokuhlangenwe nakho kwakho usebenzisa iselula yakho ye-Telcel. Nakuba le sevisi yokuthumela imiyalezo ingaba usizo kwabanye abantu, ingabacasula abanye abangafuni ukuthola imilayezo enokuqukethwe kokuphromotha. Ngenhlanhla, kunezindlela ezimbalwa zokuxazulula le nkinga futhi ujabulele ukuzizwisa okungenaziphazamiso. Kulesi sihloko, sizokukhombisa ukuthi ungayivala kanjani le sevisi isinyathelo ngesinyathelo.
1. Finyelela izilungiselelo zefoni yakho: Ukuvala ukuPhendula, kufanele uqale ufake amasethingi eselula yakho yakwaTelcel. Lokhu kungase kwehluke kuye ngemodeli yedivayisi yakho, kodwa ngokuvamile kutholakala kumenyu yezilungiselelo.
2. Bheka inketho yezinkonzo ezengeziwe: Uma usuwafakile izilungiselelo, bheka inketho "yezinkonzo ezengeziwe" noma "amasevisi engeziwe". Lesi sigaba sizokuvumela ukuthi ulawule izinsiza ezitholakala kumakhalekhukhwini wakho.
3. Vala Impendulo Yempendulo: Ngaphakathi kwesigaba samasevisi engeziwe, kufanele uthole inketho yokukhubaza i-Anndulo-back. Khetha le nketho bese ulandela imiyalelo esesikrinini ukuze uqinisekise ukukhansela isevisi. Khumbula ukuthi ngokwenza kanjalo, uzoyeka ukuthola imilayezo yokukhangisa nge-Anndulo kumakhalekhukhwini wakho we-Telcel.
11. Khansela Impendulo: Yiziphi izinguquko ongazilindela kumakhalekhukhwini wakho weTelcel?
Uma ufuna ukukhansela Impendulo kumakhalekhukhwini wakho wakwaTelcel, landela lezi zinyathelo ezilula ukuze ukwenze ngokushesha nangempumelelo:
1. Finyelela izilungiselelo zikamakhalekhukhwini wakho we-Telcel: Faka imenyu enkulu bese ukhetha inketho ethi "Izilungiselelo". Kwamanye amamodeli efoni, le nketho ingatholakala engxenyeni ethi "Izilungiselelo".
2. Vala Ukuphendula: Uma usezilungiselelweni, bheka inketho "Yokuphendula" engxenyeni ethi "Amasevisi" noma "Ukwenza okomuntu siqu". Chofoza kuyo ukuze ufinyelele izilungiselelo zesevisi. Lapha uzothola inketho yokuvala i- Answerback. Khetha "Yenza kungasebenzi" futhi uqinisekise isenzo.
3. Qinisekisa ukuthi ukhiye Wempendulo uvaliwe: Ukuqinisekisa ukuthi isevisi iyekiswe ukusebenza ngendlela efanele, kuhle ukuthi uqale kabusha umakhalekhukhwini wakho we-Telcel. Uma sekuqalwe kabusha, hlola ukuthi awusayitholi yini imilayezo noma izaziso ezihlobene neMpendulo. Uma uqhubeka nokuthola lezi zinhlobo zemilayezo, sincoma ukuthi uxhumane nesevisi yamakhasimende yakwa-Telcel ukuze uthole usizo olwengeziwe.
12. Ukuhlolwa kwezinzuzo kanye nokubi kokukhansela Impendulo kumakhalekhukhwini wakho weTelcel
Lokhu kubalulekile ekwenzeni isinqumo esinolwazi mayelana nokusebenzisa le sevisi. Ngezansi kukhona amaphuzu abalulekile okufanele uwacabangele:
Izinzuzo zokukhansela Impendulo:
- Ukonga imali: Ngokukhansela le sevisi, izindleko zanyanga zonke ezihlobene neMpendulo zizogwenywa.
- Ukususwa kokukhangisa okungafunwa: Ngokuvalelisa kokuthi Phendula, uzoyeka ukuthola imilayezo yokukhangisa neyokukhangisa engase ikucasule.
- Mejora de la privacidad: Ukuvala i-answerStop kuzonciphisa ukuchayeka kwenombolo yakho yocingo kubantu besithathu, okungaba yinzuzo ekugcineni ubumfihlo bakho.
Ububi bokukhansela Impendulo:
- Ukulahlekelwa okuqukethwe: Uma ukhansela i-Contestón, uzolahlekelwa ukufinyelela kokuqukethwe okukhethekile nokuzijabulisa okunikezwa yile sevisi.
- Menos interacción social: Ngokuvala i-Quiz, uzoyeka ukubamba iqhaza kumageyimu asebenzisanayo nasemiqhudelwaneni ehlinzekwa ngale sevisi.
- Izinketho ezincishisiwe zokuzijabulisa: Ngokungayisebenzisi i-Contestón, uzolahlekelwa ithuba lokuthola izindaba, amahlaya, izinkanyezi kanye nokunye okuqukethwe kokuzijabulisa ngqo kumakhalekhukhwini wakho.
Cabangela ngokucophelela lezi zinzuzo kanye nokubi ngaphambi kokwenza isinqumo sokukhansela Impendulo kumakhalekhukhwini wakho we-Telcel. Linganisa okuncamelayo, izidingo nendlela yokuphila, bese ukhetha inketho ekufanele kakhulu.
13. Amathiphu okugwema ukwenziwa kusebenze ngokuzenzakalelayo Kokhiye Wokuphendula kumakhalekhukhwini wakho weTelcel
Uma uke wabhekana nokusebenza okukukhungathekisayo ngokuzenzakalelayo kokhiye Wempendulo kumakhalekhukhwini wakho we-Telcel, ungakhathazeki! Kunezinyathelo ongazithatha ukugwema le nkinga. Ngezansi sikunikeza amathiphu asebenzayo angakusiza ukuxazulula.
1. Hlola izilungiselelo zeselula yakho: Iya esigabeni sezilungiselelo sefoni yakho bese ubheka inketho ethi "Amathoni Nezaziso". Qinisekisa ukuthi isethingi Yokhiye Wempendulo ivaliwe. Uma inikwe amandla, ikhubaze ngokushesha ukuze ugweme izimanga ezingafuneki.
2. Isibuyekezo uhlelo lwakho lokusebenza: Qiniseka ukuthi unenguqulo yakamuva efakiwe uhlelo lokusebenza kudivayisi yakho ye-Telcel. Abakhiqizi bavame ukukhipha izibuyekezo ukuze balungise izinkinga futhi bathuthukise ukusebenza kwedivayisi. Ukubuyekeza isistimu yakho kungasiza ekuvimbeleni ukwenziwa kusebenze ngokungazi kokhiye Wempendulo.
3. Instala una aplicación de bloqueo de llamadas: Ezitolo zezinhlelo zokusebenza, njenge I-Google Play noma Isitolo Sohlelo Lokusebenza, uzothola izinhlelo zokusebenza ezahlukahlukene eziklanyelwe ngqo vimba izingcingo engafunwa. Bheka evumelana nezidingo zakho futhi ekuvumela ukuthi uvimbele izinombolo ezithile noma izinhlobo zezingcingo, okuhlanganisa nalezo ezingenza kusebenze Ukuphendula.
14. Imibuzo evame ukubuzwa mayelana nendlela yokukhansela Impendulo Kumakhalekhukhwini wakho weTelcel
Uma ufuna ukukhansela isevisi yokuphendula kumakhalekhukhwini wakho we-Telcel, lapha sikunikeza imibuzo evame ukubuzwa ezokusiza ukuxazulula noma yimiphi imibuzo ongase ube nayo. Landela lezi zinyathelo ezinemininingwane ukuze uvale impendulo ngokushesha futhi kalula:
- Faka iwebhusayithi ye-Telcel esemthethweni esipheqululini sakho kumakhalekhukhwini wakho noma kukhompuyutha yakho.
- Ngena ngemvume ku-akhawunti yakho ngenombolo yakho yeselula nephasiwedi. Uma ungakabi nayo i-akhawunti, bhalisa kalula kuphothali ye-Telcel.
- Uma usungenile, yiya engxenyeni ethi “Amasevisi” noma “Ukuphathwa Kwesevisi” kuphrofayela yakho yomsebenzisi. Lapha uzothola zonke izinketho ezihlobene namasevisi akho enkontileka.
- Bheka inketho ebhekisela kokuthi "Phendula" bese uchofoza kuyo. Uhlu lwezenzo ezitholakalayo zesevisi luzovela.
Inketho ejwayeleke kakhulu futhi eqondile yokukhansela Impendulo ukukhetha inketho ethi "Khansela" noma "Yenza kusebenze". Ngokwenza kanjalo, uzothola isiqinisekiso sokukhansela futhi isevisi izovalwa ngokushesha kumakhalekhukhwini wakho.
Khumbula ukuthi ungakwazi futhi ukuthinta isevisi yamakhasimende yakwa-Telcel ngenombolo yabo yokuxhumana noma uvakashele elinye lamagatsha abo ukuze uthole usizo lomuntu siqu. Uma udinga imininingwane eyengeziwe yokuthi ungavala kanjani Ukuphendula kumakhalekhukhwini wakho wakwa-Telcel, bheka isigaba esithi "Imibuzo Evame Ukubuzwa" kuwebhusayithi ye-Telcel esemthethweni ukuze uthole izimpendulo ezisheshayo nezinembile.
Sengiphetha, ukukhansela isevisi yokuphendula kumakhalekhukhwini wakho wakwa-Telcel kuyinqubo elula ezokunikeza ukuthula kwengqondo yokungayitholi imilayezo engafunwa nokugwema ukukhokhiswa okwengeziwe enkokhelweni yakho. Ngezindlela ezishiwo, kungakhathaliseki ukuthi usebenzisa iwebhusayithi ye-Telcel, ukuthumela umlayezo wombhalo noma ukushayela isikhungo sesevisi yamakhasimende, ungawuvala lo msebenzi ngaphandle kwezinkinga.
Kunconywa ukuthi ngezikhathi ezithile uhlole isimo somshini wakho wokuphendula ukuze uqinisekise ukuthi uhlala ungasebenzi futhi ngaleyo ndlela ugweme izimanga ezingemnandi. Ungangabazi ukuthintana nesikhungo samakhasimende sakwaTelcel uma kuphakama inkinga noma udinga ulwazi olwengeziwe mayelana nale nqubo.
Khumbula ukuthi kubalulekile ukugcina idivayisi yakho yeselula ivikelekile futhi imisiwe ngokwezidingo zakho nokuncamelayo. Ukukhansela impendulo kungenye yezinto okufanele uzicabangele ukuze uqinisekise isipiliyoni esilungile nesiphephile ngomakhalekhukhwini wakho wakwaTelcel.
Sithemba ukuthi lo mhlahlandlela ube usizo futhi manje ungakwazi ukujabulela umakhalekhukhwini wakho ngaphandle kokuhlupheka. Ukugcina ukulawula imisebenzi nezilungiselelo zocingo lwakho kubalulekile ukuze usebenzise ngokugcwele zonke izinzuzo ubuchwepheshe obukunikeza zona. Sikufisela inhlanhla enqubweni yakho yokuvala ingxoxo!
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.