Uma ungumsebenzisi we-Telcel futhi ufuna ukwazi ukuthi ungalibheka kanjani iphakheji lakho, usendaweni efanele. Indlela Yokuhlola Iphakheji Ye-Telcel Kungumsebenzi olula okuvumela ukuthi ugcine ukulawula okuphelele phezu kuhlelo lwakho nokusebenzisa idatha, imizuzu nemilayezo. Ngezinyathelo ezimbalwa nje, ungabheka ukuthi ingakanani ibhalansi osele, uma iphakheji yakho iphelelwa yisikhathi noma ingakanani idatha osele. Qhubeka ufunde ukuze uthole ukuthi ungakwenza kanjani futhi ugcine ukulawula okuphelele kohlelo lwakho.
- Isinyathelo ngesinyathelo ➡️ Ungathintana kanjani ne-Telcel Package
- Ungathintana kanjani Iphakheji leTelcel
- Okokuqala, qiniseka ukuthi unebhalansi kulayini wakho we-Telcel.
- Bese, vula uhlelo lwe-“Mi Telcel” ku-smartphone yakho noma ushayele u-*133# ocingweni lwakho.
- Kuhlelo lokusebenza lwe-"Telcel yami": Ngena ngemvume ngenombolo yakho yocingo kanye nephasiwedi, uma kungokokuqala ngqa usebenzisa uhlelo lokusebenza, bhalisa.
- Kunketho ethi “Ibhalansi yami” noma “I-akhawunti yami”: Khetha inketho ethi "Hlola Iphakheji" ukuze ubone imininingwane yephakheji yakho yamanje.
- Kumenyu yokudayela *133#: Khetha inketho ethi “Ibhalansi nokuhlola ukufaneleka” bese ulandela imiyalelo ukuze uthole imininingwane yephakheji yakho ye-Telcel.
Imibuzo Nezimpendulo
Indlela Yokuhlola Iphakheji Ye-Telcel
1. Ngingayibheka kanjani ibhalansi yami ye-Telcel?
Ukuze uhlole ibhalansi yakho ye-Telcel:
Dayela u-*1#.
2. Cindezela ukhiye wokushaya.
3. Ibhalansi yakho izoboniswa esikrinini.
2. Ngilubheka kanjani uhlelo lwami lweTelcel?
Ukuze uhlole uhlelo lwakho lweTelcel:
1. Thumela umlayezo wombhalo onegama elithi “BALANCE” ku- 333.
2. Uzothola umlayezo onolwazi lohlelo lwakho.
3. Ngingakuhlola kanjani ukusetshenziswa kwami kwedatha ye-Telcel?
Ukuze uhlole ukusetshenziswa kwakho kwedatha ye-Telcel:
1. Thumela umlayezo wombhalo onegama elithi "INQUIRY" ku-5050.
2. Uzothola umlayezo onolwazi mayelana nokusebenzisa kwakho idatha.
4. Ngingalibheka kanjani iphakethe lami lemizuzu ye-Telcel?
Ukuze uhlole iphakheji yakho yeminithi ye-Telcel:
1. Shayela *111#.
2. Cindezela ukhiye wokushaya.
3. Landela imiyalelo esesikrinini.
5. Ngingalubheka kanjani usuku lwami lokuvala i-Telcel?
Ukuze uhlole usuku lwakho lokuvala lwe-Telcel:
1. Faka uhlelo lokusebenza lwe-Mi Telcel noma i-telcel.com.
2. Ngena ngemvume ku-akhawunti yakho.
3. Bheka isigaba sesitatimende sokukhokha noma se-akhawunti.
6. Ngingawabheka kanjani amabhonasi ami e-Telcel?
Ukuze uhlole amabhonasi akho e-Telcel:
1. Shayela *111#.
2. Cindezela ukhiye wokushaya.
3. Khetha inketho yamabhonasi.
7. Ngingasibheka kanjani isikweletu sami se-Telcel?
Ukuze uhlole isikweletu sakho se-Telcel:
1. Thumela umlayezo wombhalo onegama elithi “DEBT” ku-333.
2. Uzothola umlayezo onolwazi mayelana nesikweletu sakho.
8. Ngingakuhlola kanjani ukushajwa kwami kabusha kwe-Telcel?
Ukuze uhlole ukushajwa kwakho kabusha I-Telcel:
1. Dayela *133#.
2. Cindezela inkinobho yokushaya ucingo.
3. Khetha inketho yokushajwa.
9. Ngingayibheka kanjani inombolo yami yeTelcel?
Ukuze uhlole inombolo yakho ye-Telcel:
1. Shayela *111#.
2. Cindezela inkinobho yokushaya ucingo.
3. Khetha inketho yenombolo yami.
10. Ngiwuhlola kanjani umlando wami wekholi we-Telcel?
Ukuze uhlole umlando wakho wekholi we-Telcel:
1. Ngena ngemvume kuhlelo lokusebenza lwe-Mi Telcel.
2. Thola isigaba somlando wezingcingo.
3. Khetha ibanga ledethi ofuna ukubonana.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.