Uma unezinkinga nge-PlayStation yakho futhi udinga usizo, usendaweni efanele. Kulesi sihloko sizokukhombisa ungaxhumana kanjani nosekelo lwe-PlayStation ukuxazulula noma yiziphi izinkinga ongase ube nazo. I-PlayStation inikezela ngezinketho eziningi zokuxhumana nethimba layo lokusekela, iqinisekisa ukuthi uthola usizo oludingekayo ngokushesha nangempumelelo. Ukuthi uncamela ukuxhumana nabo ngocingo, ingxoxo ebukhoma, noma ngabo iwebhusayithi, sizochaza ngokuningiliziwe konke izinyathelo okufanele zilandelwe ukuze uthole usizo oludingayo.

Isinyathelo ngesinyathelo ➡️ Ungaxhumana kanjani nosekelo lwe-PlayStation?

Ungaxhumana kanjani nosekelo lwe-PlayStation?

Lapha sikukhombisa Igxathu emvakwe gxathu ukuze ukwazi ukuxhumana nosekelo lwe-PlayStation lapho udinga usizo ngekhonsoli yakho noma imidlalo.

• 1. Vakashela iwebhusayithi esemthethweni ye-PlayStation. Ukuze uqalise, yiya kuwebhusayithi esemthethweni ye-PlayStation. Ungayithola kalula ngokucinga i-“PlayStation” enjinini yakho yokusesha eyintandokazi.
• 2. Iya esigabeni sokusekela. Uma usukwiwebhusayithi ye-PlayStation, bheka isigaba sosekelo. Lokhu ngokuvamile kutholakala phezulu noma phansi kwekhasi lasekhaya. Chofoza lesi sigaba ukuze ufinyelele ikhasi lokusekela le-PlayStation.
• 3. Khetha uhlobo losekelo oludingayo. Ekhasini losekelo, uzothola izinketho ezahlukene zosekelo ezitholakalayo, njengosekelo lobuchwepheshe, usizo lwe-akhawunti, imibuzo ebuzwa njalo, nokuningi. Khetha uhlobo losekelo oludingayo ngaleso sikhathi.
• 4. Hlola isisekelo solwazi. Ngaphambi kokuxhumana ne-PlayStation Support, sincoma ukuthi uhlole isisekelo solwazi esitholakala kuwebhusayithi. Lapho uzothola izimpendulo zemibuzo eminingi evamile futhi ungaxazulula inkinga yakho ngaphandle kokuxhumana nabosekelo.
• 5. Thola inketho yokuxhumana. Uma ungakwazi ukuxazulula inkinga yakho ngokwakho, sicela uye esigabeni sokuxhumana. Bheka isixhumanisi noma inkinobho ekuvumela ukuthi uxhumane nosekelo lwe-PlayStation.
• 6. Khetha indlela yokuxhumana. Ngokuya ngendawo okuyo kanye nohlobo losekelo oludingayo, i-PlayStation ingase ikunikeze izinketho ezahlukene zokuxhumana, njengengxoxo ebukhoma, i-imeyili noma ifoni. Khetha indlela yokuxhumana ekulungele kakhulu.
• 7. Nikeza ulwazi oludingekayo. Lapho uthintana nabasekeli be-PlayStation, cishe bazokucela imininingwane ethile ukuze bakwazi ukukusiza ngempumelelo kakhudlwana. Qiniseka ukuthi imininingwane iseduze kusuka kukhonsoli yakhowena I-akhawunti ye-PlayStation kanye nanoma yiluphi ulwazi olubalulekile mayelana nenkinga obhekene nayo.
• 8. Chaza inkinga noma umbuzo wakho. Lapho uthintana nabasekeli be-PlayStation, cacisa futhi uqonde lapho uchaza inkinga noma umbuzo wakho. Lokhu kuzosiza abameleli abasekelayo baqonde isimo sakho futhi bakunikeze usizo olungcono kakhulu abangaluthola.
• 9. Linda impendulo evela kusekelo. Uma usuthumele isicelo sakho sokuxhumana, uzodinga ukulinda impendulo evela ku-PlayStation Support. Angase athathe amahora ambalwa noma izinsuku ukuphendula, ngakho-ke sicela ubekezele. Okwamanje, hlola ibhokisi lakho lokungenayo le-imeyili noma uhlole iwebhusayithi ye-PlayStation ukuze uthole izibuyekezo ngesimo sesicelo sakho.
• 10. Landela imiyalelo futhi uxazulule inkinga yakho. Uma usuyitholile impendulo evela ku-PlayStation Support, landela imiyalelo enikeziwe ukuze uxazulule inkinga yakho. Uma kunesidingo, hlinzeka ngolwazi olwengeziwe oluceliwe futhi ubambisane nethimba labasekeli ukuze uthole isixazululo esanelisayo.

Ngokulandela lezi zinyathelo, uzobe usendleleni yokuxazulula noma yiziphi izinkinga ongase ube nazo nge-PlayStation yakho! Khumbula, i-PlayStation Support ikhona ukuze ikusize, ngakho ungangabazi ukuxhumana nabo noma nini lapho ukudinga.

Imibuzo Nezimpendulo

Imibuzo Evame Ukubuzwa mayelana nokuthi ungaxhumana kanjani nabasekeli be-PlayStation

1. Ithini inombolo yocingo yosekelo lwe-PlayStation?

1. Shayela inombolo yefoni ye-PlayStation Support: 1-800-345-7669.

2. Ngingakwazi ukuxhumana nosekelo lwe-PlayStation nge-imeyili?

1. Yebo, thumela i-imeyili ku-: [i-imeyili ivikelwe].

3. Athini amahora okusebenza osekelo lwe-PlayStation?

1. Usekelo lwe-PlayStation luyatholakala Amahora ama-24, izinsuku ezingu-7 ngesonto.

4. Ngingaxhumana kanjani nosekelo lwe-PlayStation ngengxoxo eku-inthanethi?

1. Vakashela iwebhusayithi esemthethweni ye-PlayStation.
2. Chofoza inketho ethi "Sekela" kumenyu ephezulu.
3. Khetha okuthi “Ingxoxo Ye-inthanethi” bese ulandela imiyalelo.

5. Ngingasitholaphi Isikhungo Sosizo se-PlayStation?

1. Vakashela iwebhusayithi esemthethweni ye-PlayStation.
2. Chofoza okuthi “Sekela” kumenyu ephezulu.
3. Khetha "Isikhungo Sosizo" futhi uzothola izimpendulo zemibuzo evame ukubuzwa.

6. Ngingakwazi ukuxhumana nabasekeli be-PlayStation ngokusebenzisa inkundla yezokuxhumana?

1. Yebo, ungaxhumana nosekelo lwe-PlayStation nge I-Twitter y I-Facebook.
2. Thola i-akhawunti esemthethweni ye-PlayStation futhi uthumele umlayezo oqondile nombuzo wakho.

7. Ngingaluthola kanjani usizo lwezobuchwepheshe lwe-PlayStation mathupha?

1. Vakashela isitolo se-PlayStation esisemthethweni noma isikhungo sesevisi esigunyaziwe.
2. Hlola indawo namahora okusebenza kuwebhusayithi ye-PlayStation.

8. Liyini ikheli leposi le-PlayStation Support?

1. Thumela incwadi ekhelini: I-PlayStation Support, PO Box 5888, San Mateo, CA 94402-0888, USA.

9. Ingabe ikhona enye indlela yokuxhumana nosekelo lwe-PlayStation?

1. Yebo, ungathola usizo nokusekelwa ku-PlayStation ngokusebenzisa iwebhusayithi esemthethweni usebenzisa amafomu okuxhumana kuyatholakala.

10. Ngingaluthola kanjani usizo lobuchwepheshe ngolimi lwami?

1. Ukusekelwa kwe-PlayStation kuyatholakala ku- izilimi eziningikufaka phakathi IsiSpanishi.
2. Uma uxhumana nosekelo, qiniseka ukuthi ukhetha ulimi olufanele ukuze uthole usizo ngolimi lwakho.