Ungaxhumana kanjani ne-BYJU's?

Emhlabeni kwezemfundo eku-inthanethi, i-BYJU's isiphenduke inkundla ehamba phambili enikeza izixazululo zemfundo ezisebenzisanayo nezintsha. Uma ubheke ukuxhumana nethimba le-BYJU ukuze uthole ulwazi olwengeziwe, uxazulule imibuzo noma ucele usizo lwezobuchwepheshe, kulesi sihloko sizokunikeza isifinyezo esinemininingwane yezinketho ezahlukene ezitholakalayo ukuze uxhumane nabo. Ukuthi uncamela ukuxhumana nge-imeyili, amanethiwekhi omphakathi noma izingcingo, sizokunikeza imiyalelo eqondile ukuqinisekisa ukuthi umbuzo wakho uyaphendulwa ngempumelelo futhi professional. Lapha uzothola lonke ulwazi oludingekayo ukuze usungule ukuxhumana okuketshezi nokusebenzayo ne-BYJU's.

1. Vakashela iwebhusayithi ye-BYJU ukuze uthole imininingwane yokuxhumana

2. Thola inombolo yefoni yesevisi yekhasimende ye-BYJU

Ukuze uthole inombolo yefoni yesevisi yekhasimende ye-BYJU, kunezindlela ezimbalwa ongazisebenzisa. Lapha sizokukhombisa izinyathelo okufanele uzilandele:

1. Vakashela iwebhusayithi ye-BYJU esemthethweni. Ungayithola ngokufaka okuthi “BYJU’s” enjinini yokusesha oyincamelayo bese uchofoza kumphumela wokuqala ovelayo. Lokhu kuzokuyisa ekhasini eliyisiqalo le-BYJU.

2. Uma usukwiwebhusayithi ye-BYJU, zulazula uye engxenyeni yokuxhumana. Lesi sigaba ngokuvamile sitholakala ngaphansi kwekhasi. Sesha amagama anjengokuthi “thintana,” “isevisi yekhasimende,” noma “usekelo” bese uchofoza isixhumanisi esifanele.

3. Ekhasini lokuxhumana, ungathola izindlela zokuxhumana ezahlukahlukene, kufaka phakathi inombolo yocingo yesevisi yekhasimende. Thola inombolo yocingo bese uyibhala ukuze ukwazi ukuxhumana nesevisi yamakhasimende ye-BYJU. Uma ungathanda usizo olusheshayo, sincoma ukuthi ushayele inombolo yocingo enikeziwe.

3. Cela usizo ngengxoxo ye-inthanethi ye-BYJU

Uma unezinkinga noma imibuzo ehlobene ne-BYJU, ungacela usizo ngengxoxo yethu eku-inthanethi etholakala amahora angu-24 ngosuku. Ithimba lethu losekelo lizokujabulela ukukusiza futhi lixazulule zonke izinkathazo zakho.

Ukuze ufinyelele engxoxweni eku-inthanethi, vele uvakashele iwebhusayithi yethu esemthethweni futhi ubheke isithonjana sengxoxo ekhoneni elingezansi kwesokudla kwesikrini. Chofoza isithonjana futhi iwindi lengxoxo lizovuleka lapho ungafaka khona umbuzo wakho.

Uma usuxoxa, chaza inkinga noma umbuzo onawo ngokuningiliziwe. Uma unikeza ulwazi olwengeziwe, singakusiza ngokushesha. Ithimba lethu labasekeli liqeqeshwe kakhulu futhi lizokwenza konke elingakwenza ukuze likunikeze isisombululo esanelisayo. Khumbula ukuthi ungakwazi futhi ukunamathisela izithombe-skrini nanoma imaphi amanye amafayela ahlobene ukuze usisize siqonde kangcono isimo sakho.

4. Thumela i-imeyili ekhelini lokuxhumana le-BYJU

Ukuze uxhumane nabakwa-BYJU, ungathumela i-imeyili ekhelini labo lokuxhumana. Ku-imeyili, kufanele ufake yonke imininingwane efanele mayelana nenkinga noma umbuzo onawo. Lokhu kuzosiza abamele i-BYJU baqonde kangcono isimo sakho futhi bakunikeze isisombululo esifanele.

Lapho ubhala i-imeyili, qiniseka ukuthi ucacile futhi ufushane encazelweni yakho. Nikeza yonke imininingwane efanele njengegama lakho, inombolo yekhasimende (uma unayo eyodwa), kanye nencazelo enemininingwane yenkinga noma umbuzo. Uma kungenzeka, namathisela izithombe-skrini noma obunye ubufakazi obungasiza abamele i-BYJU baqonde kangcono isimo sakho.

Khumbula ukuba nesizotha kanye nenhlonipho ku-imeyili yakho. Veza ukukhungatheka kwakho ngaphandle kokuba nolaka futhi ubonise ukuzimisela kwakho ukubambisana ukuze uthole isixazululo. Kubalulekile ukuthi sinikeze lonke ulwazi oludingekayo ukuze abamele i-BYJU bakwazi ukukunikeza usizo olufanele. Uma i-imeyili isithunyelwe, linda ngesineke impendulo yabo futhi ugcine ukulandelela kuvulekile nganoma yiziphi izibuyekezo noma izicelo ezengeziwe zolwazi.

5. Hlola inkundla yezokuxhumana ye-BYJU ukuze uthole ukwesekwa

Ukuze uthole ukwesekwa okwengeziwe kwanoma imiphi imibuzo noma izinkinga ezihlobene ne-BYJU, sincoma ukuthi uhlole iziteshi zethu zenkundla yezokuxhumana. Thola izimpendulo ezisheshayo nezixazululo Igxathu emvakwe gxathu lokho kuzokusiza ukuxazulula noma yibuphi ubunzima ohlangana nabo endaweni yethu yezemfundo.

Ekhasini lethu le-Facebook, sinomphakathi osebenzayo wabasebenzisi nochwepheshe abakulungele ukukusiza. Vele uthumele umbuzo wakho noma inkinga ekhasini lethu futhi uzothola izimpendulo neziphakamiso ezivela abanye abantu abaye babhekana nezimo ezifanayo. Ukwengeza, sihlanganyela njalo okokufundisa namathiphu mayelana nokuthi ungathola kanjani okuningi endaweni yethu futhi uthuthukise ulwazi lwakho lokufunda.

Enye inketho yokuthola ukwesekwa ngeyethu I-akhawunti ye-Twitter. Silandele ukuze uhlale unolwazi ngezindaba zakamuva ezivela kwa-BYJU futhi uthole izimpendulo ezisheshayo emibuzweni yakho. Uma ukhetha ukuxhumana okuyimfihlo okwengeziwe, ungasithumela umlayezo oqondile futhi sizoqiniseka ukuthi sikuhlinzeka ngosizo lomuntu siqu ngemibuzo yakho ethile.

6. Thola ulwazi mayelana nekheli lendawo lamahhovisi e-BYJU

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Uma ungathanda ukuvakashela amahhovisi e-BYJU aphathekayo, sizokunikeza imininingwane edingekayo ukuze uwathole ngaphandle kobunzima. Indlunkulu ye-BYJU itholakala e-Bangalore, India. Ikheli eliqondile yi-2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru – 560029.

Ukuze ufike emahhovisi e-BYJU, kunezinketho zokuthutha ezimbalwa ezitholakalayo. Ungafika ngemoto yangasese futhi uthole indawo yokupaka eduze nebhilidi. Ungasebenzisa futhi izithuthi zomphakathi, njengamabhasi noma amatekisi, azokwehlisela eduze kwendawo. Uma ufika esakhiweni, qonda esitezi sesibili, e-Tower D, lapho amahhovisi e-BYJU akhona.

Khumbula ukuhlela ukuvakasha kwakho kusenesikhathi futhi uhlole amahora okusebenza. Uma uneminye imibuzo eyengeziwe mayelana nendawo yamahhovisi e-BYJU, ungaxhumana nethimba labo lesevisi yamakhasimende elingakujabulela ukukusiza. Sithemba ukuthi uzokujabulela ukuvakasha kwakho kwa-BYJU!

7. Thola izimpendulo ezisheshayo zemibuzo yakho nge-FAQ ka-BYJU

Uma unemibuzo noma izinkathazo mayelana ne-BYJU's, ungakhathazeki, sinezimpendulo ezisheshayo zakho! I-FAQ yethu iqukethe ulwazi oluningiliziwe mayelana nezici ezihlukene zeplathifomu yethu yokufunda. Lapha uzothola izixazululo zezinkinga ezivamile, izifundo zesinyathelo ngesinyathelo, amathiphu awusizo nezibonelo ezisebenzayo. Sihlanganise yonke into oyidingayo ukuze uphendule noma yimiphi imibuzo ongase ube nayo. Qhubeka ufunda ukuze uthole izimpendulo ezisheshayo nezithembekile.

I-FAQ yethu iklanywe ngendlela ecacile nefushane ukuze ikusize uxazulule izinkinga zakho ngempumelelo. Naka izigaba ozithandayo kakhulu futhi uthole izimpendulo ozidingayo. Ingabe udinga usizo lokusetha i-akhawunti yakho? Ingabe unezinkinga zokufinyelela okuqukethwe kwethu? Uyafuna ukwazi ukuthi ungawasebenzisa kanjani amathuluzi ethu okufunda? Ungakhathazeki! I-FAQ yethu inempendulo kuyo yonke imibuzo yakho. Sebenzisa izixhumanisi ezisheshayo nezinhlu ezingenazinombolo ukuze uzulazule kalula futhi uthole ulwazi olufunayo.

Uma ungayitholi impendulo oyifunayo kuma-FAQ ethu, ungangabazi ukuxhumana nethimba lethu losekelo. Silapha ukuze sikusize zonke izinyathelo zolwazi lwakho lokufunda nge-BYJU's. Ithimba lethu lochwepheshe lizokujabulela ukuphendula imibuzo yakho futhi lixazulule noma yikuphi ukukhathazeka ongase ube nakho. Kungakhathaliseki ukuthi udinga usizo ngenkinga yezobuchwepheshe noma unemibuzo mayelana nokuqukethwe kwethu, silapha ukuze sikusize. Zizwe ukhululekile ukusebenzisa isigaba sethu se-FAQ kanye nethimba lethu labasekeli ukuze uthole izimpendulo ezisheshayo nezithembekile!

8. Zitholele izinketho zosekelo lwe-BYJU ukuze uxazulule izinkinga ngenkundla

I-Byju's inikeza izinketho ezihlukahlukene zosekelo lobuchwepheshe ukukusiza ukuxazulula izinkinga ngeplathifomu yayo. Uma ubhekene nobunzima, nazi ezinye izixazululo ezingasiza:

1. Hlola okokufundisa: I-Byju's inezinhlobo eziningi zokufundisa zevidiyo nezindatshana ezifundisayo ezibhekana nezinkinga ezijwayelekile ongahlangabezana nazo epulatifomu. Lezi zinsiza ziklanyelwe ukukuqondisa isinyathelo ngesinyathelo ekuxazululeni izinkinga, ngakho-ke kuwumqondo omuhle ukuzibuyekeza ngaphambi kokuxhumana nosekelo lobuchwepheshe.

2. Sebenzisa amathuluzi osizo: Ngaphezu kokufundisa, i-Byju's inikeza amathuluzi osizo asebenzayo angakusiza ekuxazululeni inkinga. Lawa mathuluzi azokukhombisa izinyathelo ezidingekayo futhi akunikeze amathiphu awusizo wokuxazulula noma yibuphi ubunzima ongase ubhekane nabo.

3. Xhumana nethimba losekelo lobuchwepheshe: Uma ungakakwazi ukuxazulula inkinga yakho, ithimba labasekeli bezobuchwepheshe be-Byju lisezandleni zakho. Ungaxhumana nabo ngeziteshi zoxhumana nabo ezihlukene, njenge-imeyili noma ingxoxo ebukhoma. Qiniseka ukuthi unikeza yonke imininingwane efanele mayelana nenkinga obhekene nayo ukuze bakwazi ukukunikeza isixazululo esinembile nesisebenzayo.

Khumbula ukuthi i-Byju ilwela ukunikeza ukwesekwa kwezobuchwepheshe kwekhwalithi ukuze kuqinisekiswe ukuthi unolwazi olungenazinkinga ngenkundla yayo yezemfundo.

9. Thola mayelana nezinqubomgomo zobumfihlo ze-BYJU nokuthi ungaxhumana kanjani nethimba elinomthwalo wemfanelo

Kwa-BYJU siyakukhathalela ubumfihlo babasebenzisi bethu futhi sizimisele ukuvikela idatha yakho okomuntu siqu. Ukuqinisekisa ukubonisa izinto obala nokwethembana, senze izinqubomgomo zobumfihlo ezinemininingwane ezichaza ukuthi siqoqa, sisebenzise, ​​sivikela futhi sabelane kanjani ngolwazi lwabasebenzisi bethu. Sincoma ukuthi uzazise ngalezi zinqubomgomo ngaphambi kokusebenzisa amasevisi ethu.

Ungathola izinqubomgomo zethu zobumfihlo esigabeni esihambelanayo sewebhusayithi yethu. Kuzo, uzothola ulwazi olubalulekile mayelana nedatha esiyiqoqayo, indlela esiyisebenzisa ngayo, izinyathelo zokuphepha ezisetshenzisiwe kanye namalungelo akho njengomsebenzisi. Kubalulekile ukuthi ufunde futhi uqonde lezi zinqubomgomo ngaphambi kokunikeza ulwazi lwakho lomuntu siqu.

Uma unemibuzo noma okukukhathazayo okuhlobene nezinqubomgomo zethu zobumfihlo, ithimba lethu elinomthwalo wemfanelo liyatholakala ukuze likusize. Ungaxhumana nathi ngefomu lethu lokuxhumana engxenyeni ethi "Thintana" kuwebhusayithi yethu. Ithimba lethu lizophendula imibuzo yakho futhi likunikeze usizo oludingekayo mayelana nobumfihlo nokuvikelwa. yedatha yakho okomuntu siqu.

10. Thola ulwazi mayelana nenqubo yokubhalisa nokuthi ungaxhumana kanjani nethimba labaphathi be-akhawunti ye-BYJU

Ngezansi kukhona lonke ulwazi oludingayo ukuze uqonde inqubo yokubhalisa ye-BYJU nokuthi ungaxhumana kanjani nethimba labaphathi be-akhawunti. Uma unemibuzo noma udinga usizo olwengeziwe, sicela ukhululeke ukusebenzisa izindlela zokuxhumana ezishiwo ngezansi.

Inqubo yokubhalisa:

• Finyelela kuwebhusayithi ye-BYJU bese uya esigabeni sokubhalisa.
• Gcwalisa ifomu lokubhalisa ngolwazi lwakho lomuntu siqu, njengegama, ikheli le-imeyili, nenombolo yocingo.
• Khetha igama lomsebenzisi elivikelekile nephasiwedi ukuze uvikele i-akhawunti yakho.
• Funda futhi wamukele imigomo nemibandela esungulwe ngabakwa-BYJU.
• Qinisekisa ikheli lakho le-imeyili ngokulandela isixhumanisi esithunyelwe ebhokisini lakho lokungenayo.
• Siyakuhalalisela! Manje usubhalisiwe ne-BYJU futhi ungakwazi ukufinyelela zonke izinsiza ezitholakalayo nezici.

Xhumana nethimba labaphathi be-akhawunti:

Uma unemibuzo noma udinga usizo olwengeziwe nge-akhawunti yakho ye-BYJU, ungaxhumana nethimba labaphathi be-akhawunti ngalezi zindlela ezilandelayo:

• Ngokushayela inombolo yocingo yesevisi yamakhasimende: +123456789.
• Ngokuthumela i-imeyili ekhelini le-imeyili losekelo: [i-imeyili ivikelwe].
• Ukusebenzisa ingxoxo ebukhoma kuwebhusayithi ye-BYJU ukuze uthole impendulo esheshayo emibuzweni yakho.
• Vakashela ihhovisi lendawo le-BYJU futhi ukhulume ngokuqondile nommeleli.

Sithemba ukuthi lolu lwazi luwusizo kuwe futhi lukusiza ukuxazulula noma yiziphi izinkinga ezihlobene nokubhalisa nokuphatha i-akhawunti yakho ye-BYJU. Ithimba le-BYJU likhona ukuze likusekele ohambweni lwakho lokufunda. Ungangabazi ukuxhumana nathi!

11. Finyelela inkundla yosizo ye-BYJU ukuze uthole usizo lwesinyathelo nesinyathelo ekusebenziseni imikhiqizo namasevisi

Ukuze uthole usizo lwesinyathelo nesinyathelo ekusebenziseni imikhiqizo namasevisi e-BYJU, ungafinyelela inkundla yosizo. Le nkundla yakhelwe ukukunikeza wonke amathuluzi adingekayo ukuze uxazulule noma iyiphi inkinga ongase uhlangabezane nayo.

Engxenyeni yosizo, uzothola izinsiza eziningi eziwusizo ezihlanganisa okokufundisa okuningiliziwe, amathiphu asebenzayo nezibonelo ezicacile. Lezi zinsiza zenzelwe ukukuqondisa kuzo zonke izinyathelo zenqubo, kusukela ekufakweni nasekulungiseni kuye ekuxazululeni izinkinga eziyinkimbinkimbi.

Ukwengeza, inkundla yosizo izophinde ikunikeze ukufinyelela kumathuluzi asebenzisanayo azokuvumela ukuthi uzilolonge futhi usebenzise imiqondo oyifundayo. Lawa mathuluzi azokusiza ukuthi usebenzise ulwazi lwakho futhi akunike ukuzethemba kokulusebenzisa ezimweni zomhlaba wangempela. Zizwe ukhululekile ukuhlola zonke izinsiza ezitholakalayo futhi usebenzise ngokugcwele inkundla yosekelo ye-BYJU.

12. Xhumana nethimba labadayisi le-BYJU ukuze uthole ulwazi mayelana namanani nezinhlelo zokubhalisa

Uma ungathanda ukuthola ulwazi oluningiliziwe mayelana namanani entengo nezinhlelo zokubhalisa ze-BYJU, sincoma ukuthi uxhumane nethimba lethu labadayisi ngokuqondile. Silapha ukuze siphendule yonke imibuzo yakho futhi sikunikeze ulwazi oludingekayo ukuze ukwazi ukukhetha inketho evumelana kangcono nezidingo zakho.

Ungaxhumana nathi ngezindlela ezahlukene:

• I-imeyili: Envíanos un correo a [i-imeyili ivikelwe] y nuestro equipo de ventas se pondrá en contacto contigo dentro de las próximas 24 horas hábiles.
• Ucingo: Shayela ithimba lethu labadayisi ku- +123456789 futhi omunye wabameleli bethu uzokujabulela ukukusiza futhi aphendule yonke imibuzo yakho.
• Ifomu lokuxhumana: Gcwalisa ifomu lokuxhumana kuwebhusayithi yethu futhi sizokuthinta ngokushesha okukhulu.

Khumbula ukuthi ithimba lethu labadayisi liqeqeshelwe ukukunikeza imininingwane enemininingwane mayelana nezintengo zethu, izinketho zokubhalisa kanye nanoma yisiphi esinye isici odinga ukuyazi ngaphambi kokwenza isinqumo. Ungangabazi ukuxhumana nathi!

13. Zitholele izinketho zokuxhumana ukuze uthole ukusebenzisana nokusebenzisana nabakwa-BYJU

Uma ungathanda ukuhlola ukusebenzisana noma amathuba okubambisene nabakwa-BYJU, sinikeza izinketho ezahlukene zokuxhumana. Ithimba lethu lobambiswano kanye nethimba lizokujabulela ukuphendula imibuzo yakho futhi lixoxe ngamaphrojekthi ahlanganyelwe. Ngezansi, sethula izindlela ezahlukene zokuxhumana ezitholakalayo ukuze ukwazi ukuxhumana nathi:

1. I-imeyili: Ungasithumelela i-imeyili [i-imeyili ivikelwe] indicando tu interés en colaborar o asociarte con BYJU’s. Nuestro equipo de colaboraciones revisará tu correo y se pondrá en contacto contigo en breve. Recuerda incluir tu nombre, información de contacto y una breve descripción de tu propuesta en el correo.

2. Ifomu lokuxhumana kuwebhusayithi yethu: Kuwebhusayithi yethu, uzothola ifomu elithile lokuxhumana lokusebenzisana nokusebenzisana. Gcwalisa kalula ifomu ngolwazi lwakho bese ulithumela kithi. Sizoxhumana nawe ngokushesha ukuze siqhubeke nokuxoxa ngesiphakamiso sakho.

14. Funda ngezinye izindlela zokuxhumana nabakwa-BYJU kanye nezimpendulo kanye nezinqubomgomo zesikhathi sokulinda zethimba labasekeli bezobuchwepheshe

Kwa-BYJU's, silwela ukuhlinzeka ngensizakalo yosekelo lwezobuchwepheshe kubasebenzisi bethu. Siyaqonda ukuthi kubaluleke kangakanani ukuthola izimpendulo ezisheshayo nezisebenzayo zemibuzo yakho nezinkinga zobuchwepheshe. Kungakho sinikeza izindlela ezimbalwa zokuxhumana ukuze ukwazi ukuxhumana nethimba lethu losekelo futhi uthole usizo oludingayo.

Uma unemibuzo noma izinkinga, enye yezindlela ezisheshayo zokuxhumana nathi ngengxoxo yethu ye-inthanethi. Vele uye kuwebhusayithi yethu futhi ubheke isithonjana sengxoxo ekhoneni elingezansi kwesokudla kwesikrini. Chofoza isithonjana futhi uzoxhunywa komunye wabamele isevisi yamakhasimende ethu. Ithimba lethu losekelo liyatholakala 24/7 ukuze likusize nganoma yini oyidingayo.

Además del chat en línea, también puedes comunicarte con nosotros por correo electrónico. Envíanos un correo electrónico detallando tu consulta o problema a [i-imeyili ivikelwe] y nuestro equipo de soporte te responderá en un plazo máximo de 24 horas. Queremos asegurarnos de que recibas la ayuda que necesitas lo antes posible, por lo que nos comprometemos a ofrecer respuestas rápidas y útiles.

Kafushane, ukuthintana ne-BYJU's kuyinqubo elula futhi elula yalabo abafuna ukufunda okwengeziwe ngezinkonzo zabo zemfundo. Kungakhathaliseki ukuthi ngewebhusayithi yakho, uhlelo lokusebenza lweselula noma iziteshi imithombo yezokuxhumana, I-BYJU ilwela ukunikeza abasebenzisi izinketho ezihlukahlukene ukuze baxhumane nabo.

Kulabo abafisa ukwenza imibuzo evamile noma ukunikeza impendulo, ifomu lokuxhumana kuwebhusayithi yabo liyinketho ephumelelayo. Abasebenzisi bamane bagcwalise imininingwane yabo futhi babhale umlayezo wabo, futhi ithimba lesevisi yamakhasimende le-BYJU lizobathinta maduzane.

Uma abasebenzisi bancamela ukuxhumana okusheshayo okwengeziwe, bangasebenzisa ingxoxo ebukhoma etholakala kuwebhusayithi ye-BYJU noma kuhlelo lokusebenza leselula. Lokhu kuzobavumela ukuthi baxhumane ngokuqondile nommeleli wesevisi yamakhasimende futhi bathole izimpendulo ezisheshayo zemibuzo yabo noma okubakhathazayo.

Futhi, i-BYJU's iyasebenza kakhulu ezinkundleni zokuxhumana, okunikeza abasebenzisi enye indlela yokuxhumana. Ungalandela ikhasi le-BYJU ezisekelweni ezifana ne-Facebook, Twitter kanye ne-Instagram, kanye thumela imiyalezo othintana nabo ngqo noma ushiye amazwana ekushicilelweni ukuze uthole ulwazi olwengeziwe noma ucacise ukungabaza.

Sekukonke, i-BYJU ilwela ukuqinisekisa ukuthi abasebenzisi bayo banezinketho eziningi zokuxhumana nabo kalula. Kungakhathaliseki ukuthi ngewebhusayithi yabo, uhlelo lokusebenza lweselula noma iziteshi zenkundla yezokuxhumana, bafuna ukunikeza isevisi yamakhasimende ephumelelayo negculisayo ukuze baphendule ezidingweni zabasebenzisi nemibuzo.