Izingcingo zokuqoqa ziyinto engokoqobo abathengi abaningi ababhekana nayo ekuphileni kwabo kwansuku zonke. Lezi zingcingo, nakuba zisemthethweni ezimweni eziningi, zingaba ukuhlukunyezwa kwangempela kulabo abahlale behlukunyezwa yizinkampani zokuqoqa. Ngenhlanhla, kunezindlela zomthetho ezivumela abathengi ukuthi babike futhi bavale lezi zingcingo ezingafunwa. Kulesi sihloko, sizohlola inqubo yokubika izingcingo zeqoqo, sinikeze abafundi ulwazi namathuluzi adingekayo ukuze kuvikelwe amalungelo abo futhi kuqedwe lo mkhuba ohlaselayo.
1. Isingeniso sezingcingo zokuqoqa kanye nomthelela wazo kubathengi
Izingcingo zokuqoqa ziwuhlobo olujwayelekile lokuxhumana phakathi kwezinkampani nabathengi ukuze kubuyiselwe izikweletu ezisele. Lezi zingcingo zingaba nomthelela omkhulu kubathengi, zibangele ingcindezi, ukukhathazeka, nokucasuka.
Kubalulekile ukuthi izinkampani ezenza izingcingo zokuqoqa ziqaphele umthelela ezingaba nawo kubathengi futhi zithathe izinyathelo zokuqinisekisa ukuxhumana okunenhlonipho nempumelelo. Emazweni amaningi, kunemithethonqubo ethile esungula imithetho nemikhawulo yezingcingo zokuqoqa, ukuze kuvikelwe amalungelo abathengi.
Ezinye izindlela amabhizinisi anganciphisa ngazo umthelela omubi wezingcingo zokuqoqwa zihlanganisa: hlinzeka ngolwazi olucacile nolunembile mayelana nezikweletu, nikeza izinketho zokukhokha eziguquguqukayo y gwema izingcingo ngezikhathi ezingafanelekile. Ngaphezu kwalokho, kubalulekile ukuthi abameleli be insizakalo yekhasimende baqeqeshwe ngokwanele ukubhekana nezimo ezinzima futhi bayakwazi ukunikeza ezinye izixazululo kubathengi ababhekene nezinkinga zezezimali.
2. Imithetho nemithetho yokuvikela abathengi mayelana nezingcingo zokuqoqwa
Imithetho nemithethonqubo yokuvikela abathengi ibalulekile uma kuza ezincingweni zokuqoqwa. Le mithetho ihlose ukuqinisekisa ukuthi abathengi bavikelekile emikhubeni ehlukumezayo ngabaqoqi bezikweletu nokuthi amalungelo abo ayahlonishwa ngesikhathi sokuqoqwa.
Omunye wemithetho ebaluleke kakhulu kule ndawo uMthetho Wokuqoqwa Kwezikweletu Ezinhle (FDCPA) ku I-USA. Lo mthetho usungula uchungechunge lwemithetho yabaqoqi bezikweletu, njengokuvimbela izingcingo ezisongelayo noma ezisabisayo, ukuhlukumeza noma ukuxhumana nezinkampani zangaphandle ezingagunyaziwe. Kubalulekile ukuthi abathengi bawazi amalungelo abo ngaphansi kwalo mthetho futhi bazimisele ukuwasebenzisa.
Ngokungeziwe ku-FDCPA, kuneminye imithetho yezwe neziqondiso ezingase zihluke ezweni ngalinye mayelana nezingcingo zokuqoqwa. Eminye yale mithetho ingase idinge abaqoqi bezikweletu ukuthi baziveze ngokucacile lapho beshaya ucingo noma banikeze imininingwane enemininingwane mayelana nesikweletu. Kubalulekile ukuthi abathengi baziswe ngale mithethonqubo futhi bazi ukuthi bangazivikela kanjani uma bethola izingcingo zokuqoqa.
3. Ukuhlonza izingcingo zokuqoqwa ezisemthethweni neziwumgunyathi
Ukuhlonza amakholi weqoqo asemthethweni nawumgunyathi kungaba inselele, kodwa ngamanye amathiphu awusizo, unganciphisa ingcuphe yakho yokuwela imikhonyovu yocingo. Nawa amasu angakusiza ukuthi uhlukanise phakathi kwamakholi angempela nawomkhonyovu:
- Hlola ukufaneleka kwenkampani: Uma uthola ucingo oluvela enkampanini eqoqayo, qinisekisa ubuqiniso bayo. Buza igama eliphelele lenkampani, inombolo yayo yentela kanye nekheli layo. Yenza usesho lwe-inthanethi ukuze uqiniseke ukuthi usebenzisana nenkampani esemthethweni nethembekile.
- Qinisekisa isikweletu sakho: Ngaphambi kokunikeza noma yiluphi ulwazi lomuntu siqu noma ukwenza noma iyiphi inkokhelo, qinisekisa ukuthi uyayikweleta ngempela inkampani yokushaya ucingo. Cela incwadi yokuqinisekisa isikweletu ukuthi ithunyelwe nge-imeyili noma ithunyelwe kuwe. Lokhu kuzokuvumela ukuthi uqinisekise ukufaneleka kwekholi kanye nenani elikweletwayo.
- Qaphela amaqhinga okusabisa: Abakhwabanisi bazosebenzisa amaqhinga ahlukahlukene ukuze bakwesabise futhi bakucindezele ukuthi wenze izinkokhelo ngokushesha. Ungesabi. Uma ucingo lukusolisa noma uzizwa ungakhululekile, vala ucingo bese uthintana nenkampani eqoqayo noma ibhizinisi usebenzisa imininingwane yokuxhumana eqinisekiswe ngaphambilini.
4. Izinyathelo Zokubhala Nokuqoqa Ubufakazi Bezingcingo Eziqoqwayo Ezingagunyaziwe
Ukubhala nokuqoqa ubufakazi bezingcingo zokuqoqa ezingagunyaziwe, kubalulekile ukulandela uchungechunge lwezinyathelo ezizoqinisekisa inqubo ephumelelayo nephumelelayo. Ngezansi izinyathelo ezidingekayo ukuze kufezwe lo msebenzi:
- Thola futhi urekhode ulwazi olufanele: Bhala phansi imininingwane yocingo ngalunye olutholiwe, okuhlanganisa usuku, isikhathi, inombolo yocingo yomthumeli, kanye nanoma yiluphi ulwazi olwengeziwe olungase lube usizo. Le mibhalo izobaluleka ukweseka isimangalo sakho futhi unikeze ubufakazi obuphathekayo.
- Rekhoda amakholi: Sebenzisa uhlelo lokusebenza lokurekhoda noma idivayisi ukuze urekhode amakholi angenayo. Qiniseka ukuthi uthola imvume engokomthetho edingekayo ukuze wenze lokhu kuqoshwa futhi uhlole imithetho yakho yendawo ngale ndaba. Ukurekhoda amakholi kuzonikeza ikhophi yasenqolobaneni eqinile uma kwenzeka kuba khona ukungezwani noma izingxabano ezizayo.
- Qoqa ubufakazi obengeziwe: Ngaphezu kokurekhodwa kwekholi, kuyasiza ukuqoqa ubufakazi obengeziwe obusekela isimangalo sakho. Lokhu kungase kuhlanganise imiyalezo yombhalo, ama-imeyili, ama-invoyisi noma okunye enye idokhumenti efanele. Hlela futhi ugcine la madokhumenti endaweni ephephile ukuze uwafinyelele kalula uma uwadinga.
5. Ukurekhoda inombolo yocingo kanye nomazisi abafonayo
1. Khomba inhloso yokubhalisa: Isinyathelo sokuqala sokubhalisa inombolo yocingo kanye nomazisi wabafonayo abaqoqayo ukuqonda ukuthi kungani ufuna ukwenza lolu hlelo. Ingabe iwukuthobela noma yimuphi umthethonqubo noma ukuthuthukisa ikhwalithi yesevisi yamakhasimende? Uma inhloso isimisiwe, kunganqunywa ukuthi yiluphi ulwazi oludingekayo nokuthi luzosetshenziswa kanjani.
2. Sebenzisa amathuluzi okubhalisa afanelekile: Kunamathuluzi ahlukene angasetshenziswa ukurekhoda inombolo yocingo kanye nomazisi wabafonayo abaqoqayo. Ezinye izinkampani zikhetha amasistimu azenzakalelayo athwebula lolu lwazi ngokuzenzakalelayo lapho zithola ucingo, kuyilapho ezinye zithanda ukusebenzisa amafomu e-elekthronikhi noma izinhlelo zokusebenza ezithile. Kubalulekile ukukhetha ithuluzi elivumelana nezidingo zenkampani futhi eliqinisekisa ubuqotho nokugcinwa kuyimfihlo kwedatha eqoqiwe.
3. Sungula izinqubomgomo nezinqubo ezicacile: Ukuqinisekisa ukubhaliswa okufanele, kubalulekile ukusungula izinqubomgomo nezinqubo ezicacile. Lokhu kuhlanganisa nokuchaza ukuthi ubani ozobhekana nomsebenzi, yiluphi ulwazi okufanele luqoqwe, ukuthi ulwazi luzogcinwa futhi luvikelwe kanjani, nokuthi luzogcinwa isikhathi esingakanani. Ngokunjalo, kubalulekile ukuqeqesha abasebenzi ngendlela efanele yokwenziwa kwalezi zinqubo kanye nokubaluleka kwazo ukuhlangabezana nezinjongo ezimisiwe.
6. Ungawenza kanjani umbiko osemthethweni wezingcingo zokuqoqwa okungafanele ezikhulwini ezifanele
Lapho sibhekene nezingcingo zokuqoqa ezingafanele, kubalulekile ukuthatha izinyathelo zokuxazulula isimo nokuvikela amalungelo ethu njengabathengi. Ukwenza lokhu, kubalulekile ukuhambisa umbiko osemthethweni kwabasemagunyeni abanekhono. Lapha sizochaza ukuthi kwenziwa kanjani ngempumelelo y Igxathu emvakwe gxathu.
1. Qoqa lonke ulwazi olubalulekile: Ngaphambi kokubhala umbiko, kuyadingeka ukuthi ube nayo yonke imininingwane mayelana nezingcingo zokuqoqwa okungafanele. Lokhu kuhlanganisa amadethi, izikhathi, izinombolo zocingo, amagama abasebenzeli beqoqo, nanoma ibuphi ubufakazi okungenzeka ukuthi ubuqoqile, njengokurekhodwa noma imilayezo yombhalo. Uma unolwazi olwengeziwe, umbiko wakho uzoba namandla.
2. Bhala incazelo eningiliziwe yamaqiniso: Embikweni, kufanele ucace futhi uqonde lapho uchaza ucingo ngalunye lweqoqo elingafanele. Bonisa isizathu samakholi, ukuthi zikuthinte kanjani ngokomzwelo noma ngokwezezimali, kanye nanoma yiluphi olunye ulwazi oluhlobene, njengokungathobeli imithetho yokuvikela umthengi. Sebenzisa ulimi oluhlosiwe nolwezobuchwepheshe ukuze uqinise ukufaneleka kwezimpikiswano zakho.
3. Namathisela noma yibuphi ubufakazi obutholakalayo: Ukuze usekele izimangalo zakho, faka noma yibuphi ubufakazi obuqoqile, njengokurekhodiwe kwezingcingo, izithombe-skrini yemiyalezo yombhalo noma ama-imeyili ahlobene nezingcingo zokuqoqwa okungafanele. Hlela futhi wenze uhlu ngalunye lwalezi zivivinyo ukuze usize ukubuyekezwa kwazo yiziphathimandla ezinekhono.
7. Yazisa izikhungo ezivikela abathengi ngezingcingo eziqoqwayo ezingekho emthethweni
Uma izingcingo zokuqoqwa ezingekho emthethweni sezihlonziwe, kubalulekile ukwazisa izinhlangano ezivikela abathengi ukuze zithathe izinyathelo ezifanele. Ngezansi isinyathelo ngesinyathelo sendlela yokwenza lesi saziso futhi uxazulule inkinga:
1. Qoqa ubufakazi: Ngaphambi kokuqhubeka nesaziso, kubalulekile ukuba nobufakazi obuqinile bokusekela ukungabi semthethweni kwezingcingo zokuqoqa. Lokhu kungase kuhlanganise ukurekhodwa kwezingxoxo, imilayezo yombhalo noma ama-imeyili owatholile. Qiniseka ukuthi unawo wonke amadokhumenti adingekayo ukuze ufakazele icala lakho.
2. Cwaninga ama-ejensi okuvikela abathengi: Kunama-ejensi ahlukene okuvikela abathengi ezingeni lendawo, lesifunda kanye nelikazwelonke. Cwaninga ukuthi yimaphi ama-ejensi afanele icala lakho, njengoba lokhu kungase kwehluke kuye ngendawo okuyo. Qiniseka ukuthi unemininingwane yokuxhumana efanele, okuhlanganisa inombolo yocingo, ikheli le-imeyili noma iwebhusayithi we-ejensi ngayinye ozoyazisa.
3. Faka isikhalazo: Uma usunobufakazi kanye nolwazi lokuxhumana lwezinhlangano ezivikela abathengi, qhubeka nokufaka isikhalazo. Lokhu kungenziwa ngocingo, ngokuthumela i-imeyili, noma ngokugcwalisa ifomu eliku-inthanethi. Qiniseka ukuthi unikeza yonke imininingwane efanele, okuhlanganisa idethi nesikhathi sokuqoqwa kwezingcingo ezingekho emthethweni, inombolo okushayele ngayo, kanye nencazelo eningiliziwe yamaqiniso. Khumbula ukunamathisela ubufakazi obuqoqiwe ukweseka isikhalazo sakho.
8. Ukusebenzisana nezinkampani zezingcingo ukuvimba izingcingo ezingafunwa
Izingcingo zokuqoqa ezingafuneki ziwuhlupho kubasebenzisi abaningi befoni ephathekayo. Ngenhlanhla, ikhona indlela yokusebenzisana nezinkampani zezingcingo ukuvimba lezi zingcingo ezingafunwa futhi kuthuthukiswe ulwazi lwamakhasimende ethu. Okulandelayo, sizochaza ngezinyathelo zokuthi xazulula le nkinga de ngempumelelo.
Okokuqala, kubalulekile ukuthi ubuyekeze izinqubomgomo nezinketho zokuvimbela ucingo lwenkampani ngayinye. Izinkampani eziningi zinikeza izinsizakalo zokuvimbela izingcingo zogaxekile, ezingenziwa zisebenze ngezilungiselelo zefoni noma ngokulanda uhlelo lokusebenza olusemthethweni. Kutuswa ukuthi ufinyelele iwebhusayithi yenkampani yocingo noma uxhumane nesevisi yamakhasimende ukuze uthole ulwazi olunembile mayelana nezinketho zokuvimba ezitholakalayo.
Uma inketho engcono kakhulu yokuvinjwa kwezingcingo zogaxekile isikhonjiwe, kubalulekile ukulandela izinyathelo ezihambisanayo zokuyivula. Ngokuvamile, lezi zinyathelo zizobandakanya ukulanda nokufaka uhlelo lokusebenza oluzinikele lokuvimbela ikholi noma ukwenza isici esithile sisebenze kuzilungiselelo zefoni. Qiniseka ukuthi ulandela imiyalo enikezwe inkampani yocingo noma uthintane nezifundo eziku-inthanethi ukuze wenze inqubo ngempumelelo. Uma isicushiwe, inketho yokuvinjwa kwezingcingo engadingeki izovimbela izinombolo ezingafuneki ukuthi zixhumane namakhasimende ethu, ibanike ukuthula kwengqondo okukhulu nokunethezeka lapho besebenzisa umakhalekhukhwini wabo.
9. Bika imikhuba ehlukumezayo yezinkampani eziqoqayo ku-Federal Trade Commission (FTC)
Uma uke waba yisisulu sezenzo ezihlukumezayo zezinkampani eziqoqayo futhi ufuna ukuzibika, i-Federal Trade Commission (FTC) yibhizinisi okufanele uye kulo ukuze ufake isikhalazo sakho. I-FTC iyisikhungo sikahulumeni esinesibopho sokuvikela abathengi emikhubeni yebhizinisi engalungile newumgunyathi.
Ukuze ubike lezi zenzo ezihlukumezayo, kufanele uqale uqoqe lonke ulwazi olufanele mayelana necala. Lokhu kuhlanganisa amagama ezinkampani zamaqoqo, amagama abasebenzi abahilelekile, izinsuku nezikhathi zezingcingo noma izenzo ezihlukumezayo, kanye nanoma ibuphi ubufakazi bamadokhumenti obusekela isikhalazo sakho.
Uma usunalo lonke ulwazi oludingekayo, ungafaka isikhalazo sakho kwa-FTC ngokusebenzisa iwebhusayithi yabo esemthethweni noma ngocingo. I-FTC inefomu elithile le-inthanethi lezikhalazo zezenzo zebhizinisi ezingalungile noma eziwumgunyathi. Qiniseka ukuthi ugcwalisa zonke izinkambu ezidingekayo futhi unikeza yonke imininingwane efanele. Ungakwazi futhi ukunamathisela noma yibuphi ubufakazi bamadokhumenti obusekela isikhalazo sakho.
10. Ukuqonda uphenyo kanye nenqubo yokujeziswa kwezikhalo zezingcingo zokuqoqwa
Inqubo yokuphenya kanye nokujezisa izikhalo mayelana nezingcingo zokuqoqwa kubalulekile ukuze kuqinisekiswe ukuthotshelwa kwemithetho kanye nokuvikela amalungelo abathengi. Ngezansi incazelo enemininingwane yezinyathelo ezihilelekile kule nqubo:
1. Ukwamukelwa kwesikhalazo: Isinyathelo sokuqala ukwamukela nokuqopha umbiko wekholi yeqoqo, kungaba ngamafomu aku-inthanethi, izintambo zefoni ezizinikezele, noma mathupha. Kubalulekile ukuqoqa yonke imininingwane efanele mayelana nesikhalo, okuhlanganisa igama nenombolo yocingo yommangali, inombolo yocingo yomqoqi wezikweletu, usuku kanye nesikhathi socingo, kanye nanoma yimiphi eminye imininingwane engasiza ophenyweni.
2. Ukuhlaziywa kobufakazi: Uma isikhalo sesibhalisiwe, kufanele kuhlaziywe ngokugcwele ubufakazi obukhona. Lokhu kungase kuhlanganise ukubuyekeza izingcingo ezirekhodiwe, izingodo zokuxhumana, imibukiso, kanye nanoma yiluphi olunye ulwazi olubalulekile. Kubalulekile ukuqikelela kule nqubo futhi ucabangele bonke ubufakazi obungase busekele noma buphikise isimangalo.
3. Ukunqunywa kwesijeziso: Ngokusekelwe ekuhlaziyweni kobufakazi, unswinyo olufanele lomqoqi wezikweletu kufanele lunqunywe uma eboniswa ukuthi wephule imithethonqubo. Lokhu kungasukela kusixwayiso noma inhlawulo yezezimali, ukuya ekumisweni noma ukukhanselwa kwelayisensi yomqoqi. Kubalulekile ukucabangela ukungathi sína kokwephulwa komthetho futhi uthathe izinyathelo ezifanele nezilinganiselayo esimweni ngasinye.
11. Izinsiza zomthetho zamahhala kanye nezinsizakalo zokusekela abathengi ekubikeni izingcingo zokuqoqwa
Uma uhlangabezana nokuphazamiseka ngenxa yezingcingo zokuqoqa futhi ungazi ukuthi ungasibika kanjani lesi simo, kunezinsiza zomthetho zamahhala nezinsizakalo ongazithola ezingakusiza. Ngezansi sethula ezinye izinyathelo ezibalulekile Ukukusekela kulo msebenzi:
1. Mantén un registro detallado: Kubalulekile ukuthi ugcine irekhodi elinemininingwane yazo zonke izingcingo zeqoqo ozitholayo. Bhala phansi usuku, isikhathi, igama lombolekisi noma i-ejensi yokuqoqa, kanye nanoma yiluphi ulwazi olufanele mayelana nocingo. Lokhu kuzoba ubufakazi uma kwenzeka udinga ukufaka isikhalazo.
2. Qonda amalungelo akho njengomthengi: Zijwayeze nemithetho yokuvikela abathengi esebenza ezweni noma esifundeni sakho. Lokhu kuzokusiza uqonde ukuba semthethweni kwezinqubo zokuqoqa futhi wazi ukuthi amalungelo akho ayaphulwa yini. Ungathintana nezinsiza eziku-inthanethi, njengemihlahlandlela nokushicilelwe okuvela ezinhlanganweni zikahulumeni, ukuze ufunde kabanzi ngalokhu.
3. Bheka izinsiza zezeluleko zezomthetho zamahhala: Ezindaweni eziningi, kunezinhlangano ezingenzi inzuzo ezinikeza iseluleko samahhala sezomthetho kubathengi. Lezi zinsizakalo zingakusiza uqonde amalungelo akho, zikuqondise ukuthi usifaka kanjani isikhalazo, futhi, kwezinye izimo, zize zikumelele ngokusemthethweni. Yenza ucwaningo lwakho futhi uthole izinketho zeseluleko sezomthetho ezitholakala endaweni yangakini.
12. Izinzuzo zokujoyina izinhlelo zohlu lokungashayeli ukugwema izingcingo zokuqoqwa
Enye yezinzuzo eziyinhloko zokujoyina izinhlelo zohlu lokungashayeli yikhono lokugwema izingcingo zokuqoqa ezicasulayo neziqhubekayo. Lezi zingcingo zingasiphazamisa impilo yansuku zonke futhi ube umthombo wokucindezeleka njalo. Ngokujoyina lezi zinhlelo, singakwazi ukuzivikela kulezi zingcingo ezingafunwa futhi sigcine ukuthula nokuthula kwethu.
Ngokungeziwe ekugwemeni izingcingo eziqoqwayo, ukujoyina izinhlelo zohlu lokungashayeli nakho kusisiza ukuthi sivikele ubumfihlo bethu. Ngokubhalisa kulolu hlu, imininingwane yethu yomuntu siqu neyokuxhumana igcinwa iyimfihlo futhi ngeke kwabelwane ngayo nezinkampani eziqoqayo. Lokhu kuvimbela idatha yethu ukuthi ingaweli ezandleni ezingalungile futhi kusivikela ekukhwabaniseni okungaba khona noma ukusetshenziswa kabi.
Enye inzuzo ukuthi ukujoyina lezi zinhlelo kuyinqubo elula kakhulu futhi efinyelelekayo. Izinhlu eziningi azikholi zinikeza ukubhaliswa ku-inthanethi, okusivumela ukuthi sijoyine kusukela ekunethezekeni kwekhaya lethu. Sidinga nje ukugcwalisa ifomu ngolwazi lwethu lomuntu siqu kanye nelokuxhumana, bese sikhetha izintandokazi zokushaya esifuna ukuzivimba. Uma sesibhalisiwe, imininingwane yethu yengezwa ohlwini futhi izinkampani eziqoqayo ziphoqelekile ukuhlonipha isicelo sethu sokuthi singathintwa.
13. Imfundo nokuqwashisa ngamasu namasu okuqoqa ucingo
Kubaluleke kakhulu ukuqinisekisa ukuphathwa ngendlela efanele nangempumelelo kwalolu hlelo. Ukufeza lokhu, kubalulekile ukuqeqesha abasebenzi abaphethe ukushaya izingcingo, ukubanikeza ulwazi oludingekayo kanye namathuluzi afanele ukuze benze lo msebenzi ngendlela enesimilo nangempumelelo.
Kunezindlela eziningana zokufundisa nokuqwashisa ngala maqhinga namasu. Enye yazo iwukusebenzisa ukuqeqeshwa nokuqeqeshwa okuthile, lapho kuzochazwa kabanzi ukuthi kwenziwa kanjani ubizo olufanele lokuqoqa. Lokhu kuqeqeshwa kungase kuhlanganise izibonelo ezingokoqobo, ukugqamisa izinqubo ezingcono kakhulu nokunikeza amathiphu awusizo okubhekana nezimo ezithile.
Ukwengeza, kuyadingeka ukunikeza abasebenzi ngamathuluzi nezinsiza ukuze bakwazi ukulandelela nokuqapha izingcingo zabo. Lokhu kungase kuhlanganise ukusetshenziswa kwesofthiwe ekhethekile ekuvumela ukuthi ulandelele umlando wekholi ngayinye, uhlaziye imiphumela etholiwe futhi uhlonze izindawo ongazithuthukisa. Ngokufanayo, izinkomba zokusebenza zingasungulwa ukuze kuhlolwe ukusebenza kahle kwamasu asetshenzisiwe futhi kwenziwe izinguquko uma kunesidingo.
14. Amakhono okuphatha izingcingo zokuqoqwa kanye nokuvikela amalungelo abathengi
Ukubhekana nezingcingo zokuqoqwa nokuvikela amalungelo abathengi, kubalulekile ukuba namakhono athile akuvumela ukuthi uphathe lezi zimo ngempumelelo. Nawa amanye amakhono abalulekile angakusiza ukuthi ubhekane nalezi zinhlobo zezingcingo:
- 1. Hlala uzolile: Ukubhekana nezingcingo zokuqoqa kungase kucindezele, kodwa kubalulekile hlala uzolile futhi ube nenhlonipho ngaso sonke isikhathi. Ungazivumeli ukuba ukhungatheke noma uthukuthele, ngoba lokhu kungenza isimo sibe sibi nakakhulu. Phefumula ngokujulile futhi ugcine isimo sengqondo esizolile.
- 2. Conoce tus derechos: Kubalulekile ukuthi uwazi amalungelo akho njengomthengi. Cwaninga futhi uzijwayeze ngemithetho neziqondiso ezivikela abathengi emikhubeni yokuqoqwa okuhlukumezayo. Lokhu kuzokusiza ukuthi ubone okungahambi kahle futhi uphendule ngendlela efanele izingcingo zokuqoqa.
- 3. Cela ulwazi ngokubhala: Uma uthola ucingo lwenkongozelo, hlala ucela ukuthi ulwazi luthunyelwe kuwe ngokubhaliwe. Lokhu kuzokuvumela ukuthi ube nobufakazi obuphathekayo besikweletu kanye nenqubo yokuqoqa. Ukwengeza, kuzokunika isikhathi sokubuyekeza isimo ngokucophelela futhi uphendule ngendlela efanele.
Khumbula ukuthi ukubhekana nezingcingo zokuqoqa kungaba inselele, kodwa ngamakhono afanele ungavikela ngempumelelo amalungelo akho njengomthengi. Hlala uzolile, wazi amalungelo akho, futhi ucele ulwazi ngokubhala ukuze uthole isixazululo esinobulungiswa nesivunayo.
Kafushane, ukubika izingcingo ezingafuneki zokuqoqwa kuyisenzo esidingekayo ukuze sivikele amalungelo ethu njengabathengi futhi sigweme ukuxhashazwa okungenzeka yizinkampani. Kuso sonke lesi sihloko, sihlole izinketho nezinyathelo ezahlukene ezingathathwa ukuze kufakwe isikhalazo esisebenzayo.
Kusukela ekurekhodeni izingcingo ezingafunwa kuye ekuqoqeni ubufakazi kanye nokufaka isikhalazo kuziphathimandla ezifanele, isinyathelo ngasinye sibalulekile ohlelweni lokubika.
Kubalulekile ukuqaphela ukuthi nakuba ukubika lezi zingcingo kungase kuthathe isikhathi nomzamo, izinzuzo zesikhathi eside zibalulekile. Ngokubika lezi zenzo ezingekho emthethweni, asigcini nje ngokuvikela amalungelo ethu, kodwa futhi sifaka isandla ekudaleni indawo ekahle nesobala kubo bonke abathengi.
Ngaso sonke isikhathi khumbula ukugcina irekhodi elinemininingwane yezingcingo ezingafunwa, kanye nanoma yibuphi obunye ubufakazi obufanele obungase busekele isikhalazo sakho. Futhi, ungangabazi ukufuna iseluleko sezomthetho uma kunesidingo.
Ngokubambisana singabamba izingcingo ezingafunwa futhi siqinisekise ukuthi amazwi ethu ayazwakala. Ukubika kuyisinyathelo esibalulekile sokumisa le mikhuba futhi sivikele amalungelo ethu njengabathengi.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.