Vula a Ikhadi le-Bancomer Kungaba inqubo edingekayo futhi, kokubili, ekhungathekisayo. Sonke sibe kuleso simo esingesihle lapho ikhadi lethu ledebhithi lika-Bancomer noma lesikweletu livinjiwe ngenxa yezizathu ezahlukahlukene, noma ngabe kungenxa yokufaka ngokungalungile inombolo ye-PIN izikhathi ezimbalwa noma ngenxa yezinsolo zomsebenzi wokukhwabanisa Kulesi sihloko, sizohlola izinyathelo zobuchwepheshe lokho kungathathwa vula ikhadi le-Bancomer ngokushesha nangokuphepha.
Izikhathi eziningi, ukuvinjwa kwekhadi le-Bancomer kungenzeka inadvertida ngenxa yamaphutha abanikazi. Uma uzithola ukulesi simo, into yokuqala okufanele ukwenze ukuhlala uzolile futhi xhumana nesevisi yamakhasimende kusuka ku-Bancomer. Bayoba onawo ukukusiza enqubweni yokuvula futhi bazokwazi ukukunikeza imiyalelo enembile okudingeka uyilandele ukuze uxazulule isimo.
Ngaphambi kokushayela isevisi yamakhasimende, qiniseka ukuthi unekhadi lakho nawo wonke idatha yokuhlonza kuyadingeka ukufakazela ukuthi ungumnikazi we-akhawunti. Lokhu kuhlanganisa inombolo yekhadi, igama lakho eliphelele, usuku lokuzalwa, ikheli elibhalisiwe kanye nanoma yimiphi eminye imininingwane abangayicela ukuze baqinisekise ubunikazi bakho. Nikeza ulwazi olunembile noluthembekile Izoqinisekisa ukuthi inqubo yokuvula ishelela futhi ishesha.
Uma usuthinte isevisi yamakhasimende ye-Bancomer, kubalulekile landela imiyalelo yabo encwadini.Bazokuqondisa ngenqubo yokuvula, engase yehluke kuye ngesizathu esithile sokuthi kungani ikhadi lakho le-Bancomer livinjiwe. Kubalulekile ukuba unesineke futhi uyaphikelela ngesikhathi le nqubo, njengoba kungase kudinge imisebenzi eyengeziwe, njengokuqinisekisa imisebenzi yakamuva noma ukushintsha izilungiselelo zokuphepha zekhadi lakho.
Ekuphetheni, uvule ikhadi le-Bancomer Akumele kube yikhanda elibuhlungu uma ulandela izinyathelo ezifanele futhi uhlale uzolile. Khumbula ukuthi isevisi yamakhasimende yakwa-Bancomer ikhona ukuze ikusize kule nqubo. Ngokuzinikeza información precisa y confiable futhi ulandele imiyalelo yabo kuhlamvu, uzokwazi ukuvula ikhadi lakho Bancomer ngokushesha futhi ngokuphepha. Gcina ukubekezela nokuphikelela, maduze uzokwazi ukujabulela konke ukunethezeka okuhlinzekwa yikhadi lakho le-Bancomer.
1. Ulwazi mayelana nekhadi le-Bancomer namabhulokhi
Uma unekhadi le-Bancomer futhi uhlangabezana nebhulokhi, kubalulekile ukuthi wazi izinyathelo zokulivula. Kwesinye isikhathi, ukuvinjwa kungenzeka ngenxa yamaphutha okuvikela, umsebenzi osolisayo, noma ngenxa yokuthi ikhadi liphelelwe yisikhathi. Ukuze uvule ikhadi lakho, landela izinyathelo ezilandelayo:
- Xhumana Isevisi yekhasimende ye-Bancomer inombolo 1-800-123-4567 ukubika ukuvinjwa kwekhadi lakho. Abasebenzi benkonzo yamakhasimende bazokujabulela ukukusiza futhi bakusize uxazulule inkinga.
- Nikeza ulwazi oluceliwe, njengegama lakho eliphelele, inombolo yekhadi, usuku lokuphelelwa yisikhathi, kanye nanoma yiluphi olunye ulwazi lwezokuphepha oluceliwe. Kubalulekile ukuthi ube nale mininingwane esandleni ukuze wenze inqubo isheshe futhi isebenze kahle.
- Uma usunikeze ulwazi oludingekayo, abasebenzi benkonzo yamakhasimende bazokuqondisa ezinyathelweni ezidingekayo ukuze uvule ikhadi lakho. Lokhu kungase kuhlanganise nokuqinisekisa ubuwena ngemibuzo yezokuphepha noma ukukunikeza ikhodi yokuvula yesikhashana.
Khumbula ukuthi kubalulekile ukugcina amakhadi akho e-Bancomer endaweni ephephile futhi ungabelani ngolwazi lwakho oluyimfihlo nabantu abangaziwa. Uma unemibuzo noma ukukhathazeka mayelana nokuvula ikhadi lakho, ungangabazi ukuthintana nesevisi yamakhasimende yakwa-Bancomer ukuze uthole usizo oludingayo.
2. Izimbangela ezivamile zokuvimba ikhadi le-Bancomer
Bangu izimbangela eziningana ezivamile okungenza ikhadi lakho le-Bancomer livinjwe. Isizathu esivamile ukufaka ngokungalungile Inombolo Yomazisi Womuntu (i-PIN) kuma-ATM noma kumatheminali okuthengisa. Esinye isici esingaholela ekuvinjweni kwekhadi umzamo wokwenza umsebenzi ngemali enganele, okuzokwenza kusebenze ngokuzenzakalelayo indlela yokuvikela ukuvikela i-akhawunti yakho yasebhange.
Esinye isizathu esivamile sokuvinjwa ukulahlekelwa noma ukwebiwa kwekhadi, njengoba lokhu kudala ingozi ekuvikelekeni kwakho kwezezimali. Ngaphezu kwalokho, uma ikhadi lisetshenziswe ngendlela engavamile noma libikwe ngokukhwabanisa, ibhange lingase liqhubeke nokulivimba ukuze ligweme ukuthengiselana okungaba khona komgunyathi. Kubalulekile ukuqaphela ukuthi u-Bancomer angase futhi avimbe ikhadi lakho uma esola noma yimuphi umsebenzi osolisayo noma ongajwayelekile ku-akhawunti yakho.
Ngoba vula ikhadi lakho le-Bancomer, udinga ukuxhumana nebhange ngokushesha ngangokunokwenzeka. Ungathintana nesevisi yamakhasimende yakwa-Bancomer ngenombolo yocingo evela ngemuva ekhadini lakho. Umeluleki uzokuqondisa inqubo yokuvula futhi akunikeze imiyaleloedingekayo ukuze ubuyisele ukufinyelela ekhadini lakho. Khumbula ukuba nekhadi lakho nolwazi lomuntu siqu ukuze usheshise inqubo futhi uqinisekise ubuwena. ngokuphephile.
3. Izinyathelo zokuvula ikhadi le-Bancomer ku-inthanethi
Uma unekhadi le-Bancomer futhi udinga ukulivula ku-inthanethi, kunezinyathelo ezithile ezilula ongazilandela ukuze ukwenze ngokushesha nangokuphepha. Vula ikhadi lakho le-Bancomer ku-inthanethi ikuvumela ukuthi ufinyelele izimali zakho futhi wenze ukuthengiselana ngaphandle kwezinkinga. Nazi izinyathelo okudingeka uzilandele:
1. Ngena ngemvume ku-akhawunti yakho ye-inthanethi: Iya kuwebhusayithi esemthethweni Bancomer bese ungena ku-akhawunti yakho eku-inthanethi ngegama lakho lomsebenzisi nephasiwedi.
2. Khetha ikhadi ozolivula: Esigabeni samakhadi, sesha ikhadi le-Bancomer ofuna ukulivula ku-inthanethi. Chofoza inkinobho yokuvula ehambisanayo noma isixhumanisi.
3. Qinisekisa ubunikazi bakho: Ukuze uvule ikhadi lakho le-Bancomer ku-inthanethi, ungase ucelwe ukuthi uqinisekise ubuwena. Ungakwenza lokhu ngokunikeza ulwazi lomuntu siqu noma ngokuphendula imibuzo yokuphepha. Landela imiyalelo futhi unikeze ulwazi oluceliwe ngokunembile ukuze uqedele inqubo yokuvula ikhadi.
4. Ungalivula kanjani ikhadi le-Bancomer ngokusebenzisa isevisi yocingo
Uma ube neshwa lokuthi ikhadi lakho le-Bancomer livinjiwe, ungakhathazeki, ngoba ibhange likunikeza isevisi yocingo ukuze ulivule ngokushesha. Ukuze wenze lokhu, landela lezi zinyathelo ezilula:
1. Shayela número de atención al cliente kusuka ku-Bancomer evela ngemuva kwekhadi lakho. Futhi ube nenombolo ye-akhawunti yakho nephasiwedi esandleni. Kuzodingeka ukuthi uziveze njengomnikazi wekhadi ukuze ulivule.
2. Uma usubonwe umeluleki, mtshele ukuthi ufuna ukuvula ikhadi lakho. Umeluleki uzokucela ulwazi oluthile lokuqinisekisa, njengegama lakho eliphelele, inombolo kamazisi, usuku lokuzalwa, phakathi kokunye. Nikeza le datha ngokunembile ukuze wenze inqubo ibe lula.
3. Uma usunikeze lonke ulwazi oluceliwe, umeluleki uzokwenza a verificación de seguridad. Le nqubo ingase yehluke kuye ngesimo ngasinye, kodwa ngokuvamile, uzobuzwa imibuzo ehlobene nomlando wakho wokwenziwe noma idatha yomuntu siqu. Qiniseka ukuthi uphendula ngendlela efanele ukuze ugweme ukubambezeleka ekuvuleni.
5. Inqubo yokuvula ikhadi le-Bancomer egatsheni
Uma uvimbe ikhadi lakho le-Bancomer, ngokukhohlwa i-PIN khodi noma ngokufaka inombolo okungeyona izikhathi ezimbalwa, ungakhathazeki, kunezinyathelo ezilula ongazilandela ukuze uvule ikhadi lakho egatsheni.
Okokuqala, yiya ku- Igatsha lase-Bancomer eliseduze. Lapho ufika, bheka indawo yesevisi yamakhasimende futhi ucele usizo lokuvula ikhadi lakho Abasebenzi bazokucela imibhalo ethile kamazisi futhi bazokunikeza ifomu ozoligcwalisa ngolwazi lwakho lomuntu siqu kanye nedatha yekhadi elivinjiwe.
Ngemva kokuhambisa ifomu eligcwalisiwe kanye nemibhalo edingekayo, uzonikezwa a inombolo ye-shift okumele inakekelwe yisikhulu samabhange. Ngenkathi usalindile, thola ithuba lokubuyekeza okwenziwayo ebhange futhi uqiniseke ukuthi akukho ukuthenga okusolisayo ku-akhawunti yakho. Uma ithuba lakho selifikile, chaza isimo kubaphathi futhi unikeze imininingwane edingekayo ukuze kusheshiswe inqubo yokuvula. Isiphathimandla sizokuqondisaudlule izinyathelo zokuqinisekisa iyadingeka ukuze kuqinisekiswe ubunikazi bakho, njengokuhlinzeka inombolo yakho Ukuphepha komphakathi, ikheli, usuku lokuzalwa, phakathi kokunye.
6. Izincomo ezibalulekile zokugwema ukuphahlazeka okuzayo
Lapha sethula ezinye ekhadini lakho le-Bancomer futhi ugcine i-akhawunti iphephile:
- Gcina unolwazi idatha yakho okomuntu siqu: Kubalulekile ukuthi ugcine imininingwane yakho isesikhathini, okuhlanganisa ikheli lakho, inombolo yocingo kanye ne-imeyili Lokhu kuzovumela u-Bancomer ukuthi axhumane nawe ngokushesha uma kwenzeka noma yimuphi umsebenzi osolisayo.
- Ungabelani ngolwazi lwakho oluyimfihlo: Ungalokothi, ngaphansi kwanoma yiziphi izimo, wabelane ngenombolo yakho kamazisi yomuntu siqu (i-PIN), iphasiwedi nanoma iyiphi enye idatha ebucayi nabantu abangaziwa noma amawebhusayithi. U-Bancomer akasoze acela lolu lwazi kuwe ngama-imeyili, izingcingo noma imilayezo yombhalo.
- Yenza ukubuyekezwa ngezikhathi ezithile kokunyakaza kwakho: Kubalulekile ukuthi ubuyekeze njalo imisebenzi yakho yasebhange ukuze uthole noma yimuphi umsebenzi ongajwayelekile noma ongagunyaziwe. Uma ubona noma yikuphi okwenziwayo okungaziwa, xhumana ngokushesha nesevisi yamakhasimende yakwa-Bancomer ukuze ukubike.
Khumbula ukuthi ukuphepha kwakho kwezezimali kubaluleke kakhulu kithi. Ngokulandela lezi , ungajabulela okuhlangenwe nakho kwasebhange okuphephile nokunokuthula. Ukuze uthole ulwazi olwengeziwe nosizo, ungangabazi ukuxhumana nesevisi yethu yamakhasimende, uhlale ulungele ukukusiza.
7. Xhumana nesevisi yamakhasimende ye-Bancomer ukuze uthole usizo olwengeziwe
Uma udinga usizo olwengeziwe Ukuze uvule ikhadi lakho le-Bancomer, ungaxhumana insizakalo yekhasimende kusuka ku-Bancomer. Isevisi yamakhasimende ye-Bancomer iyatholakala Amahora angu-24 Amahora angu-7 ngosuku, izinsuku ezingu-XNUMX ngeviki ukukusiza nganoma iyiphi inkinga ehlobene nekhadi lakho. Ukuxhumana nesevisi yamakhasimende ye-Bancomer kulula futhi kulula, njengoba benikeza izinketho ezahlukene zokuxhumana nabo.
Ngoba xhumana nesevisi yamakhasimende ye-Bancomer, ungashayela ucingo lwabo lwamahhala ku 555-BANCOMER noma ku- 555-226-2663. Omele insizakalo yekhasimende izotholakala ukuphendula imibuzo yakho futhi ikusize ngokuvula ikhadi lakho. Ungakwazi futhi ukuthumela i-imeyili ku [i-imeyili ivikelwe] Uma ukhetha ukuxhumana ngokubhala. Khumbula ukunikeza inombolo yekhadi lakho kanye nolwazi oludingekayo ukuze uqinisekise ubunikazi bakho ngokuthintana nesevisi yekhasimende ukuthola impendulo esheshayo nenembe kakhulu.
Enye inketho ye thola usizo olwengeziwe of Bancomer ukuvakashela igatsha lasebhange mathupha. Izikhulu zesevisi yamakhasimende egatsheni zizokunikeza usizo oludingekayo ukuze uvule ikhadi lakho. Qiniseka ukuthi une-ID evumelekile kuwe kanye namadokhumenti ahlobene ne-akhawunti nekhadi lakho. Ungathola igatsha eliseduze nendawo yakho usebenzisa i- umtholi wegatsha en el iwebhusayithi kusuka ku-Bancomer.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.