Indlela Yokususa I-Akhawunti Yevidiyo yeClaro
Emhlabeni wedijithali, ukugeleza okuqhubekayo kolwazi namasevisi kwenza ukuba khona kwethu ezinkundleni eziningi nakuzinhlelo zokusebenza kungenakugwemeka. Kodwa-ke, kubalulekile futhi ukulawula ama-akhawunti ethu futhi ukwazi ukuwaphatha ngendlela efanele. Kulesi sihloko, sizohlola inqubo yobuchwepheshe yokususa i-akhawunti ye-Claro Video, sinikeze imiyalelo ecacile nenembile yalabo basebenzisi abafisa ukuvala i-akhawunti yabo kule nkundla yokusakaza edumile. Ukugcina isimo sokungathathi hlangothi, sizobhekana nezinyathelo ezidingekayo ukuze siqinisekise ukuthi le nqubo yenziwa ngempumelelo, ngaphandle kwezinkinga ezengeziwe. Uma ufuna umhlahlandlela wezobuchwepheshe wokuthi ungayisusa kanjani i-akhawunti yakho ye-Claro Video, usufike endaweni efanele!
1. Isinyathelo ngesinyathelo: Uyisusa kanjani i-akhawunti yakho ye-Claro Video
Uma ufuna imininingwane yokuthi ungayisusa kanjani i-akhawunti yakho ye-Claro Video, usendaweni efanele. Lapha sizochaza inqubo ngokuningiliziwe Igxathu emvakwe gxathu ukuze ukwazi ukuxazulula le nkinga kalula. Landela lezi zinyathelo futhi uzokwazi ukususa i-akhawunti yakho ye-Claro Video ngokuphephile futhi ngaphandle kwezinkinga.
1. Ngena ngemvume ku-akhawunti yakho: Ukuqala, finyelela ikhasi elisemthethweni le-Claro Video bese ungena ngegama lakho lomsebenzisi nephasiwedi. Uma ungakabi nayo i-akhawunti, uzodinga ukudala eyodwa kuqala.
2. Zulazulela esigabeni sezilungiselelo: Uma usungenile, bheka inketho yokumisa noma yezilungiselelo ekhasini eliyinhloko. Le nketho ngokuvamile itholakala phezulu noma phansi kwekhasi.
3. Thola inketho yokususa i-akhawunti yakho: Uma usuyingxenye yezilungiselelo, bheka inketho ekuvumela ukuthi ususe i-akhawunti yakho Yevidiyo ye-Claro. Le nketho ingase yehluke kuye ngeplathifomu noma idivayisi oyisebenzisayo. Ngokuvamile itholakala esigabeni esithi "Ubumfihlo" noma "I-akhawunti." Chofoza le nketho ukuze uqhubeke nenqubo.
2. Imiyalo enemininingwane yokukhansela i-akhawunti yakho ye-Claro Video
Okulandelayo, sizokunikeza . Ngokulandela lezi zinyathelo, ungakhansela ukubhalisa kwakho futhi ususe i-akhawunti yakho ngokushesha nakalula:
1. Finyelela ekhasini lokungena le-Claro Video usebenzisa isixhumanisi esilandelayo: www.clarovideo.com.
2. Ngena ngemvume ku-akhawunti yakho usebenzisa igama lakho lomsebenzisi nephasiwedi. Uma ungenayo i-akhawunti, uzodinga ukudala eyodwa ngaphambi kokuthi ukhansele isevisi.
3. Uma usungenile, yiya engxenyeni ethi “Izilungiselelo” noma “I-akhawunti” kumenyu enkulu. Kuye ngenguqulo yekhasi, lesi sigaba singatholakala ezindaweni ezahlukene.
4. Esigabeni sezilungiselelo ze-akhawunti, uzothola inketho yokukhansela noma ukuzikhipha ohlwini ekubhaliseni kwakho. Chofoza le nketho ukuze uqhubeke nenqubo.
5. Ifomu lokuqinisekisa lizovela likubuza isizathu sokuthi kungani ufuna ukukhansela i-akhawunti yakho. Khetha inketho evumelana kangcono nezidingo zakho noma ubhale eyakho impendulo.
6. Ekugcineni, chofoza inkinobho ethi “Qinisekisa” noma “Susa ukubhalisa” ukuze uqedele inqubo yokukhansela i-akhawunti yakho. Khumbula ukuthi uma ukukhansela sekwenziwe, uzolahlekelwa ukufinyelela kokuqukethwe kwevidiyo ye-Claro nezinzuzo.
3. Izindlela zokususa unomphela i-akhawunti yakho ye-Claro Video
Ukususa unomphela i-akhawunti yakho Yevidiyo ye-Claro kuyinqubo elula ongayenza ngezinyathelo ezimbalwa nje. Okulandelayo, sizokukhombisa ezinye izindlela ongazisebenzisa ukwenza lo msebenzi:
Indlela yoku-1: Ngewebhusayithi ye-Claro Video
- Iya kuwebhusayithi esemthethweni ye-Claro Video bese ungena ngemvume ku-akhawunti yakho.
- Dirígete a la sección de «Configuración» o «Mi cuenta».
- Bheka inketho ethi "Susa i-akhawunti" noma okufanayo.
- Landela imiyalelo enikeziwe ukuze uqinisekise ukususwa kwe-akhawunti yakho.
Indlela yesi-2: Xhumana nosekelo lobuchwepheshe
- Thola inombolo yosekelo lwe-Claro Video noma uthumele i-imeyili ethimbeni labo lesevisi yamakhasimende.
- Chaza kabanzi ukuthi ufuna ukususa unomphela i-akhawunti yakho ye-Claro Video.
- Nikeza ulwazi oludingekayo ukuze uqinisekise ubuwena njengomsebenzisi.
- Cela ummeleli wakho wosekelo ukuthi asuse i-akhawunti yakho futhi acele ukuqinisekiswa okubhaliwe.
Indlela yesi-3: Ukusebenzisa uhlelo lweselula lwe-Claro Video
- Vula uhlelo lweselula lwe-Claro Video kudivayisi yakho.
- Inicia sesión con tus credenciales de cuenta.
- Bheka ingxenye ethi “Izilungiselelo” noma “I-akhawunti yami”.
- Khetha inketho ethi "Susa i-akhawunti" noma okufanayo.
- Qinisekisa ukususwa kwe-akhawunti yakho ngokulandela imiyalelo enikezwe uhlelo lokusebenza.
4. Ukucatshangelwa okubalulekile ngaphambi kokususa i-akhawunti yakho ye-Claro Video
Uma ucabanga ukususa i-akhawunti yakho Yevidiyo ye-Claro, kubalulekile ukuthi ucabangele izinto ezithile zangaphambili. Lezi zici zizokusiza wenze isinqumo unolwazi futhi uqinisekise ukuthi uthatha izinyathelo ezifanele. Ngezansi sigqamisa amaphuzu athile abalulekile okufanele uwakhumbule:
- Ukukhanselwa kokubhalisela: Ngaphambi kokususa i-akhawunti yakho, qiniseka ukuthi ukukhansele ukubhalisa kwakho kwevidiyo ye-Claro. Uma ungenzi kanjalo, i-akhawunti yakho ingase iqhubeke nezindleko futhi ngeke ukwazi ukucela ukubuyiselwa imali ngokuhamba kwesikhathi. Sicela ubone imiyalelo yokukhansela ukubhalisa nezinqubomgomo ku- iwebhusayithi Isikhulu sevidiyo kaClaro.
- Ukulahlekelwa ukufinyelela: Ngokususa i-akhawunti yakho Yevidiyo ye-Claro, uzolahlekelwa ukufinyelela kukho konke okuqukethwe, umlando wokudlala kanye nezilungiselelo eziqondene nawe. Sicela wazi ukuthi lesi senzo asinakuhlehliswa futhi ngeke ukwazi ukubuyisela i-akhawunti yakho uma isisusiwe. Qiniseka ukuthi ulande noma yikuphi okuqukethwe ofuna ukukugcina ngaphambi kokuqhubeka.
- Insizakalo yekhasimende: Uma unezinkinga noma okukukhathazayo okuhlobene ne-akhawunti yakho ye-Claro Video, sincoma ukuthi uxhumane nesevisi yamakhasimende ngaphambi kokuthatha isinqumo sokususa i-akhawunti yakho. Ithimba losekelo lingakunikeza ulwazi olwengeziwe, ukuxazulula izinkinga ochwepheshe noma bakusize uthole enye indlela evumelana kangcono nezidingo zakho.
Khumbula ukuthi ngaphambi kokususa i-akhawunti yakho ye-Claro Video, kubalulekile ukulandela lawa macebiso ukugwema izinkinga ezengeziwe futhi wenze isinqumo esifanele. Qiniseka ukuthi uziqedile zonke izinyathelo ezidingekayo, njengokuzikhipha ohlwini, ukwenza ikhophi yasenqolobaneni yokuqukethwe okufanele, nokucabangela ezinye izinketho ezitholakalayo. Uma usenemibuzo, zizwe ukhululekile ukucinga ulwazi olwengeziwe kuwebhusayithi esemthethweni ye-Claro Video noma uthinte isevisi yamakhasimende ukuze uthole usizo lomuntu siqu.
5. Uzikhipha kanjani ohlwini futhi ususe iphrofayela yakho ku-Claro Video
Uma ufuna ukukhansela ukubhalisa kwakho futhi ususe iphrofayela yakho ku-Claro Video, landela lezi zinyathelo ezilula:
- Finyelela ekhasini eliyinhloko levidiyo ye-Claro bese ungena nge-akhawunti yakho.
- Yiya esigabeni sokucushwa noma izilungiselelo sephrofayela yakho. Le nketho ngokuvamile itholakala ekhoneni eliphezulu kwesokudla kwesikrini.
- Ngaphakathi kwesigaba sezilungiselelo, uzothola inketho ethi "Khansela ukubhalisa" noma "Susa iphrofayela". Chofoza le nketho ukuze uqhubeke.
Uma usukhethe inketho yokuzikhipha ohlwini noma ukususa iphrofayela, uzothola isaziso sokuqinisekisa. Kubalulekile ukukhumbula ukuthi le nqubo ayinakuhlehliswa, ngakho yonke idatha namaphrofayela ahlotshaniswa ne-akhawunti yakho azosuswa. unomphela.
Uma unanoma ibuphi ubunzima phakathi nale nqubo, sincoma ukuthi uxhumane nesevisi yamakhasimende e-Claro Video ukuze uthole usizo olwengeziwe. Khumbula ukuthi ube nolwazi lwe-akhawunti yakho, inombolo yokubhalisa noma umazisi ukuze usheshise usizo.
6. Izincomo eziwusizo zokususa i-akhawunti yakho Yevidiyo ye-Claro ngaphandle kwezinkinga
Ngaphambi kokususa i-akhawunti yakho Yevidiyo ye-Claro, kubalulekile ukulandela izinyathelo ezimbalwa ukuze uqinisekise ukuthi inqubo iyaphumelela futhi ibushelelezi. Ngezansi kukhona amathiphu awusizo okufanele uwakhumbule:
- Cancelar tu suscripción: Ngaphambi kokususa i-akhawunti yakho, qiniseka ukuthi ukhansela noma yikuphi ukubhalisa okusebenzayo onakho nge-Claro Video. Lokhu kuzokuvimbela ukuthi ungaqhubeki nokukhokhiswa ngemva kokususa i-akhawunti yakho.
- Isibuyekezo amadivayisi akho kuxhunyiwe: Hlola ukuthi i-akhawunti yakho ihlotshaniswa yini nayo amanye amadivayisi, njengamaselula, amaphilisi noma ama-Smart TV. Uma kunjalo, qiniseka ukuthi uphuma kuwo wonke amadivayisi ngaphambi kokuqhubeka nokususa i-akhawunti yakho.
- Xhumana nesevisi yamakhasimende: Uma uhlangabezana nezinkinga phakathi nenqubo yokusula i-akhawunti yakho, kuhle ukuthintana nesevisi yamakhasimende ye-Claro Video. Bazokwazi ukukunikeza usizo futhi baxazulule noma yiziphi izinkinga ongase ube nazo.
Khumbula ukulandela lezi zinyathelo ngokucophelela ukuze ugweme noma yiziphi izinkinga ngesikhathi sokususa i-akhawunti yakho. Uma ulandela lezi zincomo, uzokwazi ukususa i-akhawunti yakho ye-Claro Video ngaphandle kwezinkinga futhi ngempumelelo.
7. Okunye kanye nemiphumela lapho ususa i-akhawunti yakho Yevidiyo ye-Claro
Lapho ususa i-akhawunti yakho Yevidiyo ye-Claro, kubalulekile ukucabangela ezinye izindlela nemiphumela yalesi senzo. Nazi ezinye izinketho kanye nemiphumela ongase ube nayo lapho ususa i-akhawunti yakho:
1. Suspender temporalmente tu cuenta: Uma ufuna kuphela ukuyeka ukusebenzisa i-Claro Video isikhathi esithile, ungakhetha ukumisa i-akhawunti yakho esikhundleni sokuyisusa ngokuphelele. Le nketho izokuvumela ukuthi uvule kabusha i-akhawunti yakho ngokuzayo ngaphandle kokulahlekelwa umlando wakho wokubuka kanye nezinto ozincamelayo.
2. Bheka ezinye izindlela: Uma unganelisekile ngezinsizakalo ze-Claro Video futhi ufuna ukuzama amanye amapulatifomu ukusakaza, kunezindlela ezihlukahlukene ezitholakalayo emakethe. Ezinye zezinketho ezidumile yiNetflix, I-Amazon Prime Video, I-HBO Max kanye ne-Disney+. Ngayinye inikeza ikhathalogi yokuqukethwe okuhlukile, ukuze ukwazi ukukuhlola bese ukhetha evumelana nezidingo zakho kangcono.
3. Cabangela imiphumela: Ngaphambi kokususa i-akhawunti yakho, kubalulekile ukucabangela imiphumela. Ngokukhansela i-akhawunti yakho, uzolahlekelwa ukufinyelela kukho konke okuqukethwe okutholakala kuvidiyo ye-Claro, okuhlanganisa amamuvi, uchungechunge namadokhumentari. Ukwengeza, izinhla zakho zokudlalayo zangokwezifiso nomlando wokubuka uzosuswa. Qiniseka ukuthi wenza ikhophi yasenqolobaneni yolwazi olubalulekile ngaphambi kokuqhubeka nokususa i-akhawunti yakho.
8. Ungawususa kanjani umlando wakho nedatha yomuntu siqu lapho ususa i-akhawunti yakho Yevidiyo ye-Claro
Isinyathelo 1: Finyelela i-akhawunti yakho ye-Claro Video usebenzisa igama lakho lomsebenzisi nephasiwedi.
Isinyathelo 2: Uma usungaphakathi kwe-akhawunti yakho, hamba engxenyeni ethi “Izilungiselelo” noma “Izilungiselelo”.
Isinyathelo 3: Esigabeni sezilungiselelo, bheka inketho ethi "Susa i-akhawunti" noma "Vala i-akhawunti." Chofoza le nketho ukuze uqale inqubo yokususa.
Uma usuqale inqubo yokususa i-akhawunti yakho, sicela uqaphele ukuthi lonke ulwazi oluhlobene ne-akhawunti yakho, njengomlando wokubuka, idatha yomuntu siqu, nokuncamelayo, kuzosuswa unomphela.
Kubalulekile ukukhumbula ukuthi le nqubo ingase ihluke kancane kuye ngokuthi isiteji noma idivayisi oyisebenzisayo ukufinyelela i-Claro Video. Uma uhlangabezana nanoma ibuphi ubunzima ngesikhathi sokususa i-akhawunti yakho, sincoma ukuthi uvakashele iwebhusayithi ye-Claro Video noma uxhumane nesevisi yamakhasimende abo ukuze uthole usizo olwengeziwe.
9. Izinyathelo ezengeziwe zokuqinisekisa ukususwa okuphelele kwe-akhawunti yakho ye-Claro Video
1. Buyekeza umlando wokuthenga nokubhalisa: Ngaphambi kokususa i-akhawunti yakho Yevidiyo ye-Claro, kubalulekile ukuthi ubuyekeze umlando wakho wokuthenga nowokubhalisa ukuze uqiniseke ukuthi awunakho ukuthenga okulindile noma okubhaliselwe okusebenzayo. Ngena ngemvume ku-akhawunti yakho bese uzulazulela esigabeni somlando wokuthenga ukuze uqinisekise ukuthi awuthenganga kamuva. Futhi, hlola isigaba sokubhaliselwe ukuze wenze isiqiniseko sokuthi konke ukubhalisa kwakho kukhanseliwe ngaphambi kokuqhubeka nokususa i-akhawunti yakho.
2. Susa amadivayisi ahlobene: Uma usebenzise i-Claro Video kumadivayisi amaningi, njengomakhalekhukhwini, amathebulethi noma ama-Smart TV, kubalulekile ukususa wonke amadivayisi ahlobene ne-akhawunti yakho. Lokhu kuzoqinisekisa ukuthi akukho ukufinyelela okungagunyaziwe ku-akhawunti yakho uma usuyisusile. Iya kuzilungiselelo ze-akhawunti yakho bese ubheka inketho ethi "Amadivayisi Ahlobene" noma "Phatha amadivayisi". Okulandelayo, khetha idivayisi ngayinye bese ukhetha inketho yokuyisusa noma ukuyisusa ekuxhumekeni ku-akhawunti yakho.
3. Solicita la eliminación de tu cuenta: Uma usubuyekeze umlando wakho wokuthenga, ukhansele ukubhalisa kwakho, futhi ususe amadivayisi ahlobene, usulungele ukucela ukususwa okuphelele kwe-akhawunti yakho Yevidiyo ye-Claro. Ukuze wenze lokhu, xhumana nesevisi yamakhasimende ye-Claro Video ngesikhungo sabo sosizo noma inombolo yocingo enikezwe kuwebhusayithi yabo. Bonisa ngokucacile isifiso sakho sokususa i-akhawunti yakho futhi unikeze ulwazi oluceliwe ukuze uqinisekise ubuwena. Ithimba lokusekela amakhasimende lizocubungula isicelo sakho futhi lisuse unomphela i-akhawunti yakho.
10. Ungaxhumana kanjani nokwesekwa kwe-Claro Video ukuze ususe i-akhawunti yakho
Uma ufuna ukususa i-akhawunti yakho Yevidiyo ye-Claro futhi udinga ukuxhumana nosekelo lobuchwepheshe ukuze uthole usizo, landela lezi zinyathelo ezinemininingwane engezansi:
- Finyelela kuwebhusayithi esemthethweni ye-Claro Video bese ungena nge-akhawunti yakho.
- Iya engxenyeni ethi “Usizo” noma “Sekela” ukuze uthole izinketho zoxhumana nabo ezitholakalayo.
- Khetha ongakukhetha koxhumana naye okuncamelayo, njengengxoxo eku-inthanethi, i-imeyili, noma inombolo yocingo.
- Uma ukhetha ingxoxo eku-inthanethi, linda umenzeli wokusekela ukuthi atholakale. Okulandelayo, hlinzeka ngolwazi lwakho lomuntu siqu futhi uchaze isicelo sakho sokususa i-akhawunti.
- Uma ukhetha i-imeyili, bhala umlayezo ocacile futhi omfushane uchaza isicelo sakho bese usithumela ekhelini losekelo lobuchwepheshe le-Claro Video.
- Uma ukhetha ukushayela ngocingo, yiba nenombolo ye-akhawunti yakho nemininingwane yokuxhumana isilungile. Khuluma nommeleli wakho wosekelo bese ucela ukususwa kwe-akhawunti yakho.
Khumbula ukuthi abenzeli bosekelo lwe-Claro Video bazokujabulela ukukusiza ukuxazulula noma yiziphi izinkinga futhi bakusize ohlelweni lokususa i-akhawunti yakho. Yiba nesizotha futhi unikeze ulwazi oluceliwe ngokunembile ukuze kusheshiswe inqubo. Uma isicelo sakho sesicutshunguliwe, uzothola isiqinisekiso esivela kusekelo lobuchwepheshe futhi i-akhawunti yakho izosulwa ngempumelelo.
Sithemba ukuthi lo mhlahlandlela ube usizo ekuxhumaneni nosekelo lwezobuchwepheshe lwe-Claro Video futhi ususe i-akhawunti yakho ngempumelelo. Uma uneminye imibuzo noma udinga olunye usizo, sicela ungangabazi ukuxhumana nethimba labasekeli bezobuchwepheshe futhi. Siyabonga ngokusebenzisa izinsiza zethu!
11. Kwenzekani ekubhaliseni kwakho lapho ususa i-akhawunti yakho Yevidiyo ye-Claro?
Lapho ususa i-akhawunti yakho Yevidiyo ye-Claro, kubalulekile ukucabangela ukuthi kwenzekani ekubhaliseni kwakho okusebenzayo endawenikazi eshiwo. Okulandelayo, siyachaza konke okudingeka ukwazi Ngokuphathelene nalokhu:
Okokuqala, kufanele wazi ukuthi ngokususa i-akhawunti yakho yevidiyo ye-Claro, konke okubhalisele okusebenzayo kuzokhanselwa ngokuzenzakalela. Lokhu kusho ukuthi ngeke usakwazi ukufinyelela okuqukethwe okukhethekile kwezinhlelo obhalise kuzo. Kutuswa ukwenza le nqubo kuphela uma uqinisekile ukuthi awufuni ukusebenzisa amasevisi e-Claro Video esikhathini esizayo.
Ngaphezu kwalokho, kubalulekile ukugqamisa ukuthi una vez que elimines tu cuenta, no podrás recuperarla. Ngakho-ke, kufanele uqiniseke ukuthi ulande noma ulondoloze konke okuqukethwe ofuna ukukugcina ngaphambi kokwenza lesi sinqumo. Ngisho noma ukhansele ukubhalisa kwakho, usazokwazi ukufinyelela Ividiyo ye-Claro nge-akhawunti entsha, kodwa uzolahlekelwa yiwo wonke umlando wakho nedatha ehlobene ne-akhawunti yakho endala.
12. Ungalususa kanjani unaphakade ulwazi lwakho lokukhokha kuvidiyo ye-Claro
Ukususa unomphela ulwazi lwakho lokukhokha ku-Claro Video kuyinqubo elula nevikelekile ezokuvumela ukuthi uvikele idatha yakho yomuntu siqu. Ngezansi uzothola izinyathelo okufanele uzilandele ukuze wenze lesi senzo:
1. Ngena ngemvume ku-akhawunti yakho Yevidiyo ye-Claro ngemininingwane yakho yokufinyelela.
- Faka i-imeyili yakho ebhalisiwe kanye nephasiwedi.
2. Iya kuzilungiselelo ze-akhawunti yakho.
- Ekhoneni eliphezulu kwesokudla kwesikrini, chofoza igama lakho lomsebenzisi bese ukhetha "Izilungiselelo ze-Akhawunti."
3. Finyelela esigabeni esithi “Ulwazi Lokukhokha”.
- Ekhasini lakho lezilungiselelo ze-akhawunti, bheka inketho "Yolwazi Lokukhokha" bese uchofoza kuyo.
- Kulesi sigaba, uzothola imininingwane yolwazi lwakho lokukhokha lwamanje.
4. Susa imininingwane yakho yokukhokha unomphela.
- Ukuze ususe unomphela imininingwane yekhadi lakho lesikweletu noma lasebhange, chofoza inkinobho ethi "Susa" eduze kwemininingwane yekhadi lakho.
Sicela uqaphele ukuthi uma usususe imininingwane yakho yokukhokha, ngeke ukwazi ukuthenga noma ukuqasha ngaphakathi kwe-Claro Video uze ufake indlela entsha yokukhokha.
13. Imibuzo Evame Ukubuzwa Nezimpendulo Ekususweni Kwe-akhawunti Yevidiyo Ye-Claro
Kulesi sigaba uzothola izimpendulo zemibuzo evame kakhulu mayelana nokuthi ungayisusa kanjani i-akhawunti yakho ye-Claro Video. Sizokunikeza umhlahlandlela wesinyathelo ngesinyathelo ukuze ulungise inkinga ngokushesha futhi kalula.
1. Ngingayisusa kanjani i-akhawunti yami yevidiyo ye-Claro?
Ukuze ususe i-akhawunti yakho ye-Claro Video, landela lezi zinyathelo ezilula:
- Finyelela i-akhawunti yakho kuwebhusayithi esemthethweni ye-Claro Video.
- Zulazulela esigabeni sezilungiselelo ze-akhawunti.
- Busca la opción de «Eliminar cuenta» y haz clic en ella.
- Qinisekisa isinqumo sakho sokususa i-akhawunti.
- Uzothola isaziso se-imeyili esiqinisekisa ukususwa ngempumelelo kwe-akhawunti yakho.
2. Ingabe ikhona imikhawulo ekhethekile noma ukucatshangelwa lapho ngisusa i-akhawunti yami?
Kubalulekile ukukhumbula lokhu okulandelayo lapho ususa i-akhawunti yakho ye-Claro Video:
- Yonke idatha yomuntu siqu kanye nezintandokazi zakho kuzosulwa unomphela.
- Ngeke ukwazi ukufinyelela umlando wakho wokubuka noma uhlu lwezintandokazi uma i-akhawunti yakho isisusiwe.
- Izindleko eziphindelelayo ezihlobene ne-akhawunti yakho zizokhanselwa ngokuzenzakalelayo.
3. Ngingakwazi yini ukuphinda ngivule i-akhawunti yami ngemva kokuyisusa?
Cha, uma usuyisusile i-akhawunti yakho Yevidiyo ye-Claro, ngeke iphinde isebenze. Uma ufuna ukusebenzisa isevisi futhi, uzodinga ukudala i-akhawunti entsha.
14. Buyisa i-akhawunti yakho Yevidiyo ye-Claro ngemva kokuyisusa: kungenzeka?
Uma usule i-akhawunti yakho Yevidiyo ye-Claro futhi uzisola ngokwenza kanjalo, uzojabula ukwazi ukuthi kukhona ithuba lokuyibuyisela. Yize inqubo ingahluka kuye ngezinto ezimbalwa, nansi inkomba yesinyathelo nesinyathelo ukukusiza ukuxazulula inkinga:
1. Hlola ukufaneleka: Ngaphambi kokuqala inqubo yokutakula, qiniseka ukuthi uhlangabezana nezidingo ezidingekayo. Ngokuvamile, uzodinga ukufinyelela ekhelini le-imeyili elihlobene ne-akhawunti yakho esusiwe futhi ukhumbule igama lomsebenzisi noma inombolo yekhasimende esetshenziswe ngaphambilini.
2. Xhumana nesevisi yamakhasimende: Uma usuqinisekise ukufaneleka kwakho, xhumana nesevisi yamakhasimende ye-Claro Video. Ungakwenza ngewebhusayithi yabo esemthethweni, ngocingo noma usebenzisa i- amanethiwekhi omphakathi. Chaza isimo sakho futhi unikeze lonke ulwazi oluceliwe. Lokhu kungase kuhlanganise igama lakho eliphelele, inombolo yocingo, ikheli le-imeyili kanye nanoma yiluphi olunye ulwazi oluhlobene.
3. Landela imiyalelo enikeziwe: Ngemva kokuxhumana nokwesekwa kwamakhasimende, cishe bazokutshela izinyathelo okufanele uzilandele ukuze ubuyisele i-akhawunti yakho. Bangakunikeza isixhumanisi esiqondene nawe, bakuthumele iziyalezo nge-imeyili, noma bakunikeze ikhono lokusetha kabusha i-akhawunti yakho ngokuqondile usuka endaweni ye-Claro Video. Qiniseka ukuthi ulandela le miyalo ngokucophelela ukuze wandise amathuba akho okuphumelela ekubuyiseleni i-akhawunti yakho esusiwe.
Sengiphetha, ukususa i-akhawunti yakho Yevidiyo ye-Claro kuyinqubo elula futhi esheshayo ezokuvumela ukuthi ukwazi ukulawula ngokugcwele okubhalisele kanye nezinto ozikhethayo endaweni yesikhulumi. Nge-akhawunti yakho ye-Claro Video, ungafinyelela ukukhethwa okubanzi kokuqukethwe kokuzijabulisa, kodwa uma nganoma yisiphi isikhathi unquma ukukhansela ukubhalisa kwakho, kubalulekile ukulandela izinyathelo ezifanele zokususa i-akhawunti yakho ngempumelelo.
Ukuze ususe i-akhawunti yakho Yevidiyo ye-Claro, qala ngokufinyelela esigabeni sezilungiselelo ze-akhawunti yakho. Ngaphakathi kwalesi sigaba, uzothola inketho yokuzikhipha ohlwini futhi ususe i-akhawunti yakho. Khumbula ukuthi le nqubo ingase ihluke kancane kuye ngokuthi isiteji noma idivayisi ofinyelela kuyo i-Claro Video.
Uma usuyikhethile inketho yokususa i-akhawunti yakho, ungase ucelwe ukuthi uqinisekise isinqumo sakho. Qiniseka ukuthi ufunda yonke imiyalelo nemilayezo yokuqinisekisa ngokucophelela ukuze uqiniseke ukuthi uyisusa unomphela i-akhawunti yakho.
Ngemva kokulandela lezi zinyathelo, i-akhawunti yakho Yevidiyo ye-Claro kanye nalo lonke ulwazi oluhlobene nayo kuzosuswa unomphela. Ungakhohlwa ukuthi uma i-akhawunti yakho isisusiwe, ngeke ukwazi ukufinyelela umlando wakho wokubuka noma izintandokazi zakho eziqondene nawe.
Uma udinga usizo olwengeziwe phakathi nenqubo yokususa i-akhawunti yakho, ungangabazi ukuxhumana nethimba labasekeli bezobuchwepheshe be-Claro Video. Bayokujabulela ukukusiza futhi baphendule yonke imibuzo ongase ube nayo.
Khumbula ukuthi ukususa i-akhawunti yakho yevidiyo ye-Claro akusho ukukhansela okuzenzakalelayo kokubhalisele. Qiniseka ukuthi ukhansela ukubhalisa kwakho ngokuhlukana uma ungasafisi ukusebenzisa amasevisi e-Claro Video esikhathini esizayo.
Ngamafuphi, ukususa i-akhawunti yakho Yevidiyo ye-Claro kuyinqubo elula edinga ukulandela izinyathelo ezifanele. Uma ufuna ukuba nokulawula okukhulu kokubhaliselwe kwakho nokuncamelayo endaweni, landela izinyathelo esizichazile kulesi sihloko futhi uzokwazi ukususa i-akhawunti yakho. ngempumelelo.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.