Ithunyelwa kanjani nge-Estafeta

Isibuyekezo sokugcina: 24/07/2023

Uthunyelwa kanjani nge-Estafeta: Igayidi yokuthutha yezobuchwepheshe kuphephile futhi kuthembekile

Ezweni eliya ngokuya lixhumeka futhi lisebenzisa imbulunga yonke, amaphakheji wokuthumela nezimpahla sekuyisidingo esibalulekile ezinkampanini nakubantu ngabanye. Ngalo mqondo, ukuba nensizakalo ethembekile nephumelelayo yeposi kubaluleke kakhulu. I-Estafeta, inkampani edumile yezokuthutha e-Latin America, inikeza izixazululo ezihlukahlukene zokuthumela imikhiqizo ezweni lonke nakwamanye amazwe.

Kulesi sihloko, sizohlola inqubo yokuthunyelwa kwe-Estafeta ngokuningiliziwe futhi sinikeze umhlahlandlela wezobuchwepheshe kulabo abafisa ukusebenzisa le sevisi. Kusukela ekulungiselelweni kwephakheji kuye ekulethweni kokugcina, sizohlaziya zonke izinyathelo zenqubo ukuze siqinisekise ukuthi ukuthunyelwa kwakho kuyafika ngokuphephile lapho beya khona.

Ngencazelo enemininingwane yamasevisi ahlinzekwa yi-Estafeta, sizobuyekeza izici ezibalulekile ezifana nezindlela zokupakisha ezifanele kakhulu, izimfuneko zokulebula kanye nemibhalo edingekayo ukuze kuthunyelwe, kanye nezikhathi zokulethwa nezimali ezihilelekile.

Ngaphezu kwalokho, sizobheka amathuluzi ezobuchwepheshe i-Estafeta eyenza atholakale kubasebenzisi bayo, njengeplathifomu yayo yokulandela ngomkhondo ku-inthanethi. ngesikhathi sangempela kanye nohlelo lwayo lokukhiqiza umhlahlandlela oluzenzakalelayo.

Uma ufuna inketho ethembekile nephumelelayo yokuthumela amaphakheji wakho nokuthengiswayo, lesi sihloko sizokunikeza ulwazi oludingekayo ukuze wenze ngokugcwele izinsizakalo ze-Estafeta. Ngakho-ke lungele ukubheka emhlabeni wezobuchwepheshe wokuthumela nge-Estafeta futhi uthole yonke into oyidingayo ukuze uqinisekise ukulethwa ngempumelelo kokuthunyelwa kwakho. Masiqhubekele phambili!

1. Isingeniso ku-Estafeta: Isevisi yemikhumbi enokwethenjelwa kakhulu eMexico

I-Estafeta yaziwa njengesevisi yokuthutha enokwethenjelwa kakhulu eMexico. Ngesipiliyoni seminyaka engaphezu kwengu-40 emakethe, isiphenduke inketho ekhethwayo ezigidini zamakhasimende. I-Estafeta inikeza izinhlobonhlobo zezinsizakalo, kusukela ekuthuthweni kwemikhumbi kuzwelonke nakwamanye amazwe kuya ezixazululweni zomuntu siqu zezokuthutha. Ukuzibophezela kwabo kwikhwalithi nokusebenza kahle kuqinisekisa ukuthi ukuthunyelwa kwakho kuzofika ngokuphephile nangesikhathi lapho uya khona.

Ngokukhetha i-Estafeta njengomhlinzeki wakho wokuthumela, ungajabulela izinzuzo ezikhethekile. Esinye sazo ukuhlanganisa izindawo eziningi esikunikezayo, njengoba inoxhaxha olubanzi lwamagatsha nezikhungo zokusakaza kulo lonke elaseMexico. Lokhu kusho ukuthi uzokwazi ukuthumela nokwamukela amaphakheji ukusuka noma yikuphi ezweni, ngisho nasezindaweni ezikude.

Ngaphezu kwalokho, i-Estafeta ihlukaniswa ngokugxila kwayo kubuchwepheshe nokusungula izinto ezintsha. Ngengosi yayo eku-inthanethi, ungafinyelela wonke amathuluzi adingekayo ukuze uphathe ukuthunyelwa kwakho ngempumelelo. Kusukela ekukhiqizeni izikweletu zokuthumela ukuya ekulandeleni isikhathi sangempela, i-Estafeta ikunikeza wonke amathuluzi adingekayo ukuze ukwazi ukuqapha nokuphatha ukuthunyelwa kwakho kalula nangokufanele. Nge-Estafeta, ungathemba ukuthi imikhiqizo yakho izoba sezandleni ezingcono kakhulu futhi izofika lapho iya khona ngokuphepha nangesikhathi.

2. Izidingo zokuthumela nge-Estafeta: Imibhalo eyanele kanye nokupakishwa

Ukuze wenze ukuthunyelwa nge-Estafeta, kubalulekile ukuthobela amadokhumenti afanelekile nezidingo zokupakisha. Lezi zidingo zibalulekile ukuze kuqinisekiswe ukulethwa okufanele kwamaphakheji futhi kugwenywe ukulimala okungenzeka noma ukulahlekelwa ngesikhathi sokuthutha. Ngezansi izinyathelo okufanele uzilandele ukuze uhlangabezane nalezi zidingo:

Imibhalo:

  • Kuyadingeka ukuthi ube nomhlahlandlela wokuthumela ohlinzekwe ngabakwa-Estafeta. Lo mhlahlandlela kufanele ugcwaliswe kahle ngolwazi lomthumeli nomamukeli, kanye nolwazi oluningiliziwe mayelana nokuqukethwe kwephakheji.
  • Kubalulekile ukufaka ikhophi ye-invoyisi yezimpahla ezithunyelwayo. Le invoyisi kufanele icace futhi ifundeke, nayo yonke idatha edingekayo ukuze uthole ukuhlonza okulungile.
  • Imibhalo edingekayo ye-custom kumele futhi ifakwe endabeni yokuthunyelwa kwamanye amazwe. Lawa madokhumenti angahluka kuye ngemithetho yezwe ngalinye.

Ukupakisha okufanele:

  • Amaphakheji kufanele apakishwe ngokuphepha futhi aqine ukuze kugwenywe ukulimala okungenzeka ngesikhathi sokuthutha. Kunconywa ukusebenzisa amabhokisi ekhadibhodi noma izinto ezifanayo, uqinisekisa ukuthi asesimweni esihle futhi anosayizi ofanele wokuqukethwe.
  • Kubalulekile ukuvikela imikhiqizo entekenteke ngokusebenzisa izinto zokupakisha ezifana nokugoqwa kwebhamuza, iphepha elishwabene, noma igwebu ukuze uvimbele ukuthi ungagudluki ngaphakathi kwephakheji.
  • Kunconywa ukuthi uvale kahle ibhokisi nge-adhesive tape eqinile. Kubalulekile ukuqinisekisa ukuthi ibhokisi livalwe ngokuqinile ukuze lingavuleki ngesikhathi sokuthutha.

Ngokuhlangabezana nalezi zidingo, ukuthunyelwa okuphephile nokuphumelelayo nge-Estafeta kuqinisekisiwe. Kutuswa ukuthi ubuyekeze izidingo eziqondile zenkampani futhi ulandele imiyalelo enikeziwe ukuze kuqinisekiswe ukuphathwa kahle nokulethwa kwamaphakheji.

3. Izinyathelo zokudala ilebula yokuthumela kuwebhusayithi ye-Estafeta

Landela lezi zinyathelo ezilula:

  1. Faka iwebhusayithi ye-Estafeta futhi ufinyelele eyakho i-akhawunti yomsebenzisi. Uma ungakabi nayo i-akhawunti, bhalisa ngokulandela izinyathelo ezibonisiwe.
  2. Uma usungenile, khetha inketho ethi "Dala Ilebula Lokuthumela" kumenyu enkulu.
  3. Gcwalisa ulwazi oludingekayo ukuze uqedele inqubo yokuthumela. Qiniseka ukuthi ufaka kahle futhi ngokuphelele ikheli lendabuko nendawo oya kuyo, kanye nolwazi lwephakheji ezothunyelwa (isisindo, ubukhulu, okuqukethwe, njll.). Uma unemibuzo mayelana nendlela yokugcwalisa noma iyiphi inkambu, thintana nesigaba sosizo noma uthinte abosekelo lobuchwepheshe be-Estafeta.

Uma usunikeze lonke ulwazi oludingekayo, buyekeza ngokucophelela imininingwane yokuthumela futhi uqinisekise ukudalwa kwelebula. Qinisekisa ukuthi yonke idatha ilungile nokuthi uyavumelana nemigomo nemibandela ye-Estafeta.

Uma ilebula yokuthumela isidalwe ngempumelelo, uzokwazi ukuyiphrinta Ifomethi ye-PDF bese uyinamathisele kuphakheji ofuna ukuyithumela. Khumbula ukulandela imiyalelo yokupakisha futhi uqinisekise ukuthi ilebula ibonakala ngokucacile futhi iyafundeka.

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4. Izinhlobo zezinsizakalo zokuthumela ezitholakala nge-Estafeta: Kuzwelonke nakwamanye amazwe

I-Estafeta inikeza izinhlobo ezahlukene zezinsizakalo zokuthumela, kokubili kuzwelonke nakwamanye amazwe, ukuze ivumelane nezidingo ze amakhasimende abo. Le sevisi yephasela inokufakwa okubanzi kanye nezinga elihle kakhulu ekulethweni kwamaphakheji.

Mayelana nezinsizakalo zokuthutha zikazwelonke, i-Estafeta inikeza izinketho ezimbalwa zokudlulisa amaphasela. Isevisi yayo evamile, eyaziwa ngokuthi i-National Standard, iqinisekisa ukulethwa phakathi nenkathi ethile yesikhathi kunoma iyiphi ingxenye ye-Mexico. Futhi banamasevisi okulethwa okusheshayo alokho kuthunyelwa okudinga ukulethwa ngesikhathi esifushane, njengesevisi Yosuku Olulandelayo kanye nesevisi Yokulethwa Okushejuliwe.

Ngokuthunyelwa kwamanye amazwe, i-Estafeta inikeza izixazululo eziphelele nezithembekile. Izinsizakalo zabo zokuthumela ngemikhumbi zomhlaba wonke zibandakanya ukulethwa emazweni angaphezu kwama-220 emhlabeni jikelele. I-Estafeta inikeza kokubili insizakalo evamile yokuthumela kanye nezinketho ezisheshayo, njengesevisi ye-International Express kanye nesevisi ye-Express Shipping. Ukwengeza, ihlinzeka ngezinsizakalo zokungenisa nokuthekelisa, okuvumela amakhasimende ukuthi athumele futhi amukele amaphakheji aye noma avela ezingxenyeni ezihlukene zomhlaba ngokwethembeka nangempumelelo.

5. Zibalwa kanjani izindleko zokuthumela nge-Estafeta: Izinto okufanele zicatshangelwe

Ukuze ubale izindleko zokuthunyelwa nge-Estafeta, kubalulekile ukucabangela izici ezimbalwa ezibalulekile. Ngezansi sikunikeza umhlahlandlela Igxathu emvakwe gxathu ukuze ukwazi ukwenza lo msebenzi kalula nangokunembile.

1. Isisindo nobukhulu bephakheji: Isici sokuqala okufanele sicatshangelwe isisindo nobukhulu bephakheji ofuna ukuyithumela. Le datha ibalulekile ukuze kunqunywe izindleko zokuthumela, njengoba i-Estafeta isebenzisa isilinganiso esisekelwe esisindweni sevolumu. Khumbula ukuthi isisindo se-volumetric sibalwa ngokuphindaphinda ubude, ububanzi nokuphakama kwephakheji futhi kuhlukanise umphumela ngenani levolumu elinqunywe yinkampani.

2. Izindawo zokuthumela izimpahla: Esinye isici esibalulekile isifunda noma indawo ofuna ukuthumela kuyo iphakheji. I-Estafeta ihlukanisa ukufakwa kwayo ezindaweni ezihlukene, futhi izindleko zokuthumela zingahluka kuye ngomsuka nendawo okuyiwa kuyo. Kubalulekile ukwazi lezi zindawo futhi uqiniseke ukuthi unikeza amakheli okuthumela ngendlela efanele.

6. Ukupakisha okuvikelekile: Ukuvikela amaphakheji akho ngesikhathi sokuthunyelwa nge-Estafeta

Ukuqinisekisa ukuthi amaphakheji akho afika esesimweni esihle ngesikhathi sokuthunyelwa nge-Estafeta, kubalulekile ukuthi ube namaphakheji aphephile futhi anele. Nawa amanye amathiphu abalulekile okuvikela ukuthunyelwa kwakho:

Uma kuziwa ekupakisheni amaphakheji akho, qiniseka ukuthi usebenzisa amabhokisi amahle, aqinile. Khetha amabhokisi ekhadibhodi likathayela, njengoba ehlala isikhathi eside futhi anikeza ukuvikeleka okukhulu ngokumelene namaqhubu nokuwa. Ukwengeza, sebenzisa i-padding padding ukuvimbela imikhiqizo ukuthi inganyakazi ngaphakathi kwebhokisi ngesikhathi sokuthutha.

Elinye iphuzu elibalulekile ukugoqa into ngayinye ngayinye usebenzisa izinto zokupakisha ezifanele, njengokugoqa ibhamuza noma i-kraft paper. Lokhu kuzosiza ukuvikela imikhiqizo ekuklwebheni okungenzeka noma umonakalo odalwe ukungqubuzana phakathi kwayo. Futhi, qiniseka ukuthi uvala kahle ibhokisi nge-tape eqinile ukuze ulivimbele ukuthi lingavuleki ngesikhathi sokuthutha.

7. Landelela ukuthunyelwa nge-Estafeta: Gcina ukulawula amaphakheji akho ngaso sonke isikhathi

Ukuze ugcine ukulawula amaphakheji akho ngaso sonke isikhathi nge-Estafeta, ungasebenzisa isevisi yokulandelela ukuthunyelwa ehlinzekwa yinkampani. Ngokulandela izinyathelo ezimbalwa ezilula, ungakwazi kalula ukwazi indawo nesimo samaphakheji akho.

1. Faka iwebhusayithi de Estafeta bese uya esigabeni sokulandelela ukuthunyelwa. Lapha uzothola inkambu yokusesha lapho kufanele ufake khona umhlahlandlela noma inombolo yokulandelela oyinikezwe yona.

2. Ngemva kokufaka inombolo yokulandelela, chofoza inkinobho yokusesha ukuze uthole imiphumela. Ikhasi lizobonisa ulwazi oluningiliziwe mayelana nokuthunyelwa kwakho, okuhlanganisa idethi yokusuka nesikhathi, isikhathi esilinganiselwe sokulethwa, kanye nezigaba iphakheji lakho elidlule kuzo.

8. Izinsizakalo ezengeziwe ezihlinzekwa yi-Estafeta: Umshwalense, ukheshi lapho udiliva, phakathi kokunye

I-Estafeta inikezela ngenani lamasevisi angeziwe ukuze yanelise izidingo zokuthumela zamakhasimende ayo. Lawa masevisi aklanyelwe ukuhlinzeka ngokuvikeleka okukhulu kanye nokunethezeka ekuthumeleni kwakho. Ngezansi, sizosho ezinye zezinsizakalo ezengeziwe eziphawuleka kakhulu ezinikezwa yi-Estafeta:

  • Umshwalense wokuthumela: I-Estafeta ikunikeza ithuba lokuthatha umshwalense ngokuthunyelwa kwakho, ozokunikeza ukuthula kwengqondo uma ulahlekelwa, umonakalo noma ukwebiwa kwephakheji lakho. Umshwalense ukhava inani elimenyezelwe lokuthunyelwa futhi ungangena ngemvume kuye ngokwezidingo zakho nokuncamelayo.
  • Imali ekulethweni: Le nketho ikuvumela ukuthi uthole inkokhelo yemikhiqizo yakho lapho ilethwa. I-Estafeta iphethe ukuqoqa imali kumakhasimende ayo futhi ikuthumelele inani elihambisanayo. Lokhu kuwusizo ikakhulukazi ekuthengisweni kwe-inthanethi noma kohwebo lapho kudingeka khona ukheshi ekulethweni.
  • Ezinye izinsizakalo Ulwazi Olwengeziwe:

Ngokungeziwe kumasevisi ashiwo ngenhla, i-Estafeta iphinde inikeze izinhlobonhlobo zezinsizakalo ezengeziwe ukuze zivumelane nezidingo ezithile zamakhasimende ayo. Lokhu kubandakanya:

  • Ukulandelela ku-inthanethi: Ungakwazi ukulandelela ukuthunyelwa kwakho ku-inthanethi ngokusebenzisa iwebhusayithi ye-Estafeta. Lokhu kukuvumela ukuthi ube nolwazi olubuyekeziwe mayelana nendawo nesimo samaphakheji akho.
  • Ukulethwa okuhleliwe: Uma udinga iphakheji yakho ilethwe ngesikhathi esithile, i-Estafeta inikeza inketho yokulethwa ehleliwe. Ungakhetha idethi nesikhathi ofuna ukudiliva ngaso kwenzeke.
  • Isevisi yokuqoqa: I-Estafeta ikunikeza inketho yokuqoqa ekhaya lakho noma emsebenzini ukuze kube lula. Udinga nje ukuhlela ukuthatha futhi abasebenzi be-Estafeta bazolanda iphakheji lakho.
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Lezi ngezinye zezinsizakalo ezengeziwe ezihlinzekwa yi-Estafeta. Inkampani ilwela ukukunikeza izinketho eziguquguqukayo nezilula ukuze kube lula ukuthunyelwa kwakho nokuqinisekisa ukwaneliseka kwamakhasimende. Ukuze uthole ulwazi olwengeziwe mayelana nalawa masevisi kanye nendlela yokwenza izinkontileka, ungavakashela iwebhusayithi ye-Estafeta esemthethweni noma uthinte isevisi yabo yamakhasimende.

9. Imikhawulo yokuthumela nge-Estafeta: Yini engeke ithunyelwe ngale sevisi?

I-Estafeta yinkampani yokuthumela ethembekile nephumelelayo enikezela ngezinsiza eziningi. Nokho, kunezinto ezithile nokuthengiswayo okukhawulelwe ukuthunyelwa nge-Estafeta. Kubalulekile ukwazi le mikhawulo ukuze ugweme izithiyo noma izinkinga ohlelweni lokuthumela.

Ezinye zezinto ezingakwazi ukuthunyelwa ngale sevisi zihlanganisa imikhiqizo enobuthi, evuthayo noma ebolayo. Lokhu kubandakanya izinto ezinjengamakhemikhali ayingozi, ama-aerosol, uphethiloli, amabhethri emoto, nezinye izinto ezifanayo. Ngaphezu kwalokho, i-Estafeta iphinde ivimbele ukuthunyelwa kwezibhamu, iziqhumane, izinto ezikhipha imisebe nezinto eziyingozi zebhayoloji.

Ukwengeza, kunemikhawulo ekuthumeleni imikhiqizo ethile ebolayo, njengokudla. I-Estafeta inezinqubomgomo eziqinile mayelana nokuphathwa nokuthuthwa kwalezi zinhlobo zezinto ukuze kuqinisekiswe ubusha nekhwalithi yazo. Kubalulekile ukuhlola izinqubomgomo eziqondile ze-Estafeta zokuthuthwa kwemikhiqizo yokudla ngaphambi kokuthunyelwa. Uma unemibuzo mayelana nento ethile, sincoma ukuthi uxhumane ngokuqondile ne-Estafeta ukuze uthole ulwazi olunembile nolwakamuva.

10. Izincomo zokukhulisa ukusebenza kahle nokuvikeleka ekuthunyelweni kwakho nge-Estafeta

Lapho uthumela izinto zakho nge-Estafeta, kubalulekile ukukhulisa ukusebenza kahle nokuphepha ukuze uqinisekise ukuthi ukuthunyelwa kwakho kufinyelela lapho uya khona ngesikhathi. Ngezansi, sizokwabelana ngezincomo ezibalulekile ukuze ukwazi ukufeza lokhu:

1. Pakisha izinto zakho ngendlela efanele: Qiniseka ukuthi usebenzisa izinto zokupakisha zekhwalithi, njengamabhokisi aqinile nokuvikelwa okwengeziwe okunjengamabhamuza omoya noma iphepha lokupakisha. Lokhu kuzosiza ekuvimbeleni umonakalo ngesikhathi sokuthutha. Ukwengeza, beka amalebula anekheli lokuthumela kanye nolwazi lomthumeli ngokucacile nangokucacile.

2. Hlola imikhawulo yokuthumela: Ngaphambi kokuthumela izinto zakho, hlola imikhawulo ye-Estafeta ukuze uqiniseke ukuthi imikhiqizo ofuna ukuyithumela ivunyelwe. Ezinye izinto zingase zibhekwe njengezinqatshelwe noma zibekelwe imingcele, ngakho-ke kuhle kakhulu ukuqinisekisa lolu lwazi kusengaphambili. Ungathola a uhlu oluphelele kuwebhusayithi esemthethweni ye-Estafeta.

3. Sebenzisa isevisi yokulandelela: I-Estafeta inikeza isevisi yokulandelela nge-inthanethi ekuvumela ukuthi ulandele ukuqhubeka kokuthunyelwa kwakho. Qiniseka ukuthi usebenzisa leli thuluzi futhi wabelane ngenombolo yokulandelela namakhasimende akho ukuze akwazi ukuqapha isimo sephakheji yawo. Lokhu kunikeza ukucaca nokuthula kwengqondo kwakho nobabili namakhasimende akho kuyo yonke inqubo yokuthumela.

11. Indlela yokuxazulula izinkinga ezivamile lapho kuthunyelwa nge-Estafeta: Ukubambezeleka, amaphakheji alahlekile, njll.

Uma uhlangabezana nezinkinga ezijwayelekile zokuthumela i-Estafeta, njengokulibaziseka kokulethwa noma amaphakheji alahlekile, ungakhathazeki, zikhona izixazululo ezitholakalayo. Nazi ezinye izinyathelo ongazilandela ukuze uxazulule lezi zinkinga. indlela ephumelelayo:

1. Hlola isimo sokuthumela: Into yokuqala okufanele uyenze ukuhlola isimo sokuthunyelwa kwakho ngewebhusayithi ye-Estafeta. Faka inombolo yokulandelela enikeziwe bese usesha ulwazi mayelana nendawo yayo kanye nesikhathi sokulethwa esilinganiselwe. Uma isistimu ibonisa ukubambezeleka noma ukulethwa okugejiwe, qhubeka nezinyathelo ezilandelayo.

2. Xhumana ne- insizakalo yekhasimende Impendulo esuka ku Estafeta: Uma inkinga iqhubeka, kuyatuseka ukuthintana nesevisi yamakhasimende e-Estafeta. Nikeza yonke imininingwane efanele nezinombolo zokulandelela ukuze uthole impendulo esheshayo nenembe kakhudlwana. Ithimba lokusekela amakhasimende lizokwazi ukuphenya inkinga futhi likunikeze isisombululo esifanele.

3. Faka isicelo: Uma udaba lungaxazululeki ngesevisi yamakhasimende, kungase kudingeke ukuthi ufake isikhalazo esisemthethweni. Qoqa wonke amadokhumenti ahlobene nokuthunyelwa, njengobufakazi bokuthunyelwa, i-invoyisi, nanoma yibuphi obunye ubufakazi obutholakalayo. Landela inqubo esungulwe i-Estafeta ukuze ufake isimangalo futhi unikeze yonke imininingwane edingekayo. Lokhu kuzovumela uphenyo olunzulu futhi kwandise namathuba akho okuthola isinxephezelo noma isinxephezelo esifanele.

12. Iposi kanye nokuhlehlisa izinto: Uyibuyisela kanjani imikhiqizo ngale sevisi

I-Reverse logistics isho inqubo yokubuyisela imikhiqizo evela kumthengi kumdayisi noma umkhiqizi. I-Estafeta yinkampani enikeza isevisi esebenza kahle futhi enokwethenjelwa ye-reverse logistics, evumela amakhasimende ukuthi abuyisele imikhiqizo kalula nangokuphepha. Kulesi sihloko, sizochaza indlela yokusebenzisa isevisi ye-Estafeta ukubuyisela imikhiqizo, isinyathelo ngesinyathelo.

Into yokuqala okufanele uyenze ukuxhumana nomthengisi noma umkhiqizi ukuze ubazise ukuthi ufuna ukubuyisela umkhiqizo. Bazokunikeza ulwazi oludingekayo ukuze wenze imbuyiselo nge-Estafeta. Uma usunalo lolu lwazi, ungalandela izinyathelo ezilandelayo:

  • Pakisha umkhiqizo: Qiniseka ukuthi umkhiqizo ukupakishwe yawo yasekuqaleni noma ukupakisha okufanele ukuze uwuvikele ngesikhathi sokuhamba. Uma kunesidingo, bopha umkhiqizo ngokugoqa ibhamuza noma uwubeke ebhokisini elinama-padded.
  • Dala umhlahlandlela wokuthumela: Faka iwebhusayithi ye-Estafeta bese ukhetha inketho yokubuyisela emuva. Gcwalisa izinkambu ezidingekayo, njengekheli lendawo kanye nenombolo yokulandelela. Phrinta umhlahlandlela wokuthumela bese unamathisele kuphakheji.
  • Letha iphakheji ku-Estafeta: Thatha iphakheji uye ehhovisi le-Estafeta eliseduze noma ucele iqoqo lasekhaya. Qiniseka ukuthi ubanikeza inombolo yokulandelela ukuze bakwazi ukulandelela iphakheji ngesikhathi sokuthutha.
Okuqukethwe okukhethekile - Chofoza Lapha  Ungashintsha Kanjani Okhiye Bomsebenzi

Uma iphakheji isilethiwe kwa-Estafeta, izoqhubeka nenqubo yayo yokubuyisela ize ifike endaweni yayo yokugcina. Khumbula ukuthi kubalulekile ukugcina ubufakazi bokuthunyelwa kanye nokulandelela isimo sephakheji ukuze uqinisekise ukuthi ukubuyisela kuyaphumelela. Ngesevisi ye-Estafeta ye-reverse logistics, ungakwazi ukubuyisela imikhiqizo kalula futhi kalula.

13. Isevisi yamakhasimende e-Estafeta: Ungaxhumana kanjani nabo futhi uxazulule noma yimiphi imibuzo noma izinkinga

Ukuxhumana nokuxazulula ukungabaza noma izinkinga nge-Estafeta Customer Service

Kwa-Estafeta, sizibophezele ekunikezeni isevisi yamakhasimende enhle kakhulu nokuxazulula noma yimiphi imibuzo noma izinkinga ongase ube nazo. Ukuze uxhumane nathi, ungalandela lezi zinyathelo:

  • 1. Inombolo yocingo: Ungaxhumana nethimba lethu lesevisi yamakhasimende ngokushayela inombolo (XXX) XXX-XXX. Abameleli bethu bazotholakala ukuze bakusize ngoMsombuluko kuze kube uLwesihlanu, kusukela ngo-9:00 ekuseni kuya ku-6:00 ntambama nangeMigqibelo kusukela ngo-9:00 ekuseni kuya ku-1:00 ntambama.
  • 2. I-imeyili: Uma uncamela ukusithinta ngokubhala, ungasithumelela i-imeyili ku [i-imeyili ivikelwe]. Ithimba lethu lizophendula umbuzo wakho phakathi nesikhathi esiphezulu samahora angu-24 ebhizinisi.
  • 3. Ingxoxo eku-inthanethi: Ungaphinda usithinte ngengxoxo yethu eku-inthanethi etholakala kuwebhusayithi yethu. Abenzeli bethu bazoba khona ukuze baphendule imibuzo yakho futhi bakunikeze usizo oludingekayo ngokushesha.

Lapho uthintana Nesevisi Yekhasimende Ye-Estafeta, qiniseka ukuthi unikeza yonke imininingwane efanele mayelana nombuzo wakho noma udaba. Lokhu kuzosisiza siqonde kangcono isimo sakho futhi sikunikeze isisombululo esinembe kakhudlwana. Khumbula ukuthi ithimba lethu lesevisi yamakhasimende liqeqeshelwe ukukusiza kunoma iyiphi inkinga ongase ubhekane nayo futhi lizosebenza ngokuzikhandla ukuze liyixazulule ngokushesha ngangokunokwenzeka.

Sincoma ukuthi ube nenombolo yakho yokulandelela noma inombolo yekhasimende lapho usithinta, njengoba lokhu kuzokwenza kube lula inqubo yokuhlonza icala lakho futhi kuzovumela abameleli bethu ukuthi bakunikeze usizo olusebenza kahle kakhulu. Kwa-Estafeta, sikwazisa kakhulu ukwaneliseka kwakho futhi sizibophezele ekukunikezeni ulwazi olufanele kukho konke ukuxhumana nesevisi yethu yamakhasimende.

14. Ukuqhathaniswa kwe-Estafeta nezinye izinsiza zokuthumela: Izinzuzo kanye nokubi kwenketho ngayinye

I-Estafeta iyinkampani edumile yokuthumela izincwadi nephasela e-Mexico, kodwa yiziphi izici eziyehlukanisa kwezinye izinsiza zokuthumela? Ngezansi, sizohlaziya izinzuzo nezingozi ze-Estafeta ngokuqhathaniswa nezinye izinketho ezitholakalayo.

1. Izinzuzo ze-Estafeta:
Ukumbozwa okubanzi: I-Estafeta inenethiwekhi ebanzi yamagatsha nezindawo zokulethwa ezweni lonke, okuqinisekisa ukufinyelela kuzwelonke kokuthumela amaphakheji.
Ukulandelela ku-inthanethi: Enye yezinzuzo ezinkulu ze-Estafeta ukuthi kungenzeka ukulandelela ukuthunyelwa kwakho ku-inthanethi. Ngeplathifomu yayo yewebhu, uzokwazi ukwazi isimo nendawo yephakheji yakho ngesikhathi sangempela.
Izinsizakalo ezengeziwe: I-Estafeta inikeza izinsiza ezihambisanayo ezifana nomshwalense wempahla, ukupakishwa okukhethekile kanye nokuphathwa kwemikhiqizo ebolayo, okuzuzisayo ezimeni ezithile.

2. Ububi be-Estafeta:
Izindleko: Nakuba i-Estafeta iyindlela ethembekile, izindleko zayo zingase zibe phezulu uma iqhathaniswa nezinye izinsizakalo amanani okuthumela ashibhe kakhulu atholakala emakethe.
Isikhathi sokuthumela: Kwezinye izimo, isikhathi sokulethwa kwe-Estafeta singase siqhathaniswe nezinsizakalo zokuthumela ezishibhile, ikakhulukazi ezindaweni ezikude noma zamazwe ngamazwe.
I-Asistencia al cliente: Nakuba i-Estafeta ineziteshi zesevisi yamakhasimende, abanye abasebenzisi babike ubunzima bokuxazulula izinkinga noma ukuthola ukunakwa komuntu siqu ezimeni ezithile.

Sengiphetha, i-Estafeta inikeza ukufakwa okubanzi, ukulandelela ku-inthanethi kanye nezinsizakalo ezengeziwe ezingaba wusizo ekuthunyelweni kwakho. Nokho, kufanele ucabangele izindleko, isikhathi sokulethwa, nolwazi losekelo lwekhasimende lapho ukhetha phakathi kwe-Estafeta nezinye izinketho zesevisi yokuthumela. Linganisa izidingo zakho nezinto eziza kuqala ukuze wenze isinqumo esifanele kakhulu ngokuya ngodaba lwakho oluthile.

Sengiphetha, ukuthunyelwa nge-Estafeta kuyindlela ethembekile nephumelelayo yazo zonke izidingo zakho zokuthumela. Ngokusakazwa kwayo okubanzi kwenethiwekhi, izinqubo ezithuthukisiwe zezokuthutha kanye nobuchwepheshe obusezingeni eliphezulu, i-Estafeta izibeke njengomunye wabaholi emakethe yezimpahla nezinsizakalo zamaphasela eMexico.

Kuso sonke lesi sihloko, sihlole ngokuningiliziwe izinyathelo ezihlukene ezidingekayo ukuze kuthunyelwe nge-Estafeta, kusukela ekulungiseni iphakheji kuya ekulandeleni ukuthunyelwa. Siphinde saxoxa ngezinketho zesevisi ezihlukahlukene ezinikezwa yi-Estafeta, ukuzivumelanisa nezidingo ezithile zeklayenti ngalinye.

Kungakhathaliseki ukuthi uthumela iphakheji yomuntu siqu noma wenza imisebenzi yezentengiso, i-Estafeta ikunikeza isevisi ethembekile nevikelekile. Ukuzibophezela kwabo ekugcineni isikhathi nobuqotho kuqinisekisa ukuthi izimpahla zakho zizofika lapho ziya khona ngesikhathi futhi zisesimweni esihle kakhulu.

Ngaphezu kwalokho, i-Estafeta inikezela ngezinketho ezengeziwe zomshwalense ukuze uvikele amaphakheji akho kunoma yikuphi okwenzekayo ngesikhathi sokuthutha. Ungaqiniseka ukuthi ukuthunyelwa kwakho kuzoba ezandleni ezinhle.

Ngamafuphi, uma ufuna isixazululo esithembekile nesisebenza kahle sokuthumela, ungabheki kude kune-Estafeta. Ngomlando wayo ohamba phambili kanye nokunaka imininingwane, izenzele yona njengendlela ekhethwayo kokubili abantu ngabanye kanye nezinkampani.

Thatha ithuba lamathuluzi edijithali nezisetshenziswa i-Estafeta ezisebenzisayo ukuze wenze lula ukuthunyelwa nokuqapha inqubo. Ngenkundla yayo ye-inthanethi enembile nesebenziseka kalula, ungenza ukuthunyelwa kwakho ngokushesha futhi kalula.

Kwa-Estafeta, ukwaneliseka kwakho kuyinhloso yakho enkulu. Kungakhathaliseki ubukhulu noma ibanga lokuthunyelwa kwakho, i-Estafeta izokulethela ngesiqinisekiso sekhwalithi nobungcweti.

Ngakho-ke ungangabazi, thembela i-Estafeta ngezidingo zakho zokuthumela. Thola ukuthi kungani izinkulungwane zabantu nezinkampani zibathemba nsuku zonke. Yenza impilo yakho ibe lula futhi ujabulele isevisi ye-courier nephasela.