Emhlabeni wanamuhla wezobuchwepheshe, amadivaysi eselula abe yithuluzi elibalulekile kithi impilo yansuku zonke. Nokho, ngezinye izikhathi sizithola sineshwa lokuthi umakhalekhukhwini wethu we-Movistar wethula iphutha elithile noma wehluleke. Kulezo zimo, ukuba newaranti esekelwa umkhiqizi kubaluleka ukuze uqinisekise lokho idivayisi yethu zilungiswe noma zishintshwe ngendlela efanele. Kulesi sihloko, sizokuchazela ngendlela yobuchwepheshe nengathathi hlangothi ukuthi ungenza kanjani isiqinisekiso somakhalekhukhwini we-Movistar sivumeleke, ukuze ukwazi ukusebenzisa ngokugcwele izinzuzo lolu xhaso olukunikeza lona.
Inqubo yokwenza isiqinisekiso seselula sisebenze I-Movistar
Kwa-Movistar, sinendaba nokukunikeza ukuzizwisa okungcono kakhulu amadivayisi akho omakhalekhukhwini. Yingakho sikunikeza inqubo elula nesebenzayo yokwenza isiqinisekiso sisebenze. kusuka kuselula yakho, uma kwenzeka unezinkinga.
Isinyathelo 1: Ngaphambi kokuqala inqubo yesiqinisekiso, sincoma ukuthi ubuyekeze ngokucophelela imanuwali yomsebenzisi weselula yakho ukuze uqiniseke ukuthi inkinga ayikwazi ukuxazululwa wena. Qiniseka ukuthi ulandela zonke izikhombisi-ndlela nezeluleko ezinikezwe umenzi.
Isinyathelo 2: Uma inkinga iqhubeka, sicela uxhumane nethimba lethu lesevisi yamakhasimende ku-0800-XXX-XXXX. Abamele bethu abanobungane bazotholakala ukuze bakusize futhi bakuqondise kuyo yonke inqubo yewaranti. Yiba nenombolo ye-serial kanye nenombolo yemodeli yeselula yakho esandleni, ngaphezu kwe-invoyisi yokuthenga, njengoba bazocela lolu lwazi ukuze baqale inqubo.
Isinyathelo 3: Uma usuthinte ithimba lethu lesevisi yamakhasimende, sizokunikeza inombolo yecala futhi sikufundise izinyathelo ezilandelayo okufanele uzithathe. Lokhu kungase kuhlanganise ukuthumela iselula ezindaweni zethu ukuze ibuyekezwe, noma ukuxhumanisa ukuvakasha kobuchwepheshe ekhaya lakho, uma kudingeka. Phakathi nalolu hlelo, sizogcina ukuxhumana nawe njalo ukuze sikwazise ngesimo sesimangalo sakho futhi sikunikeze isisombululo esisheshayo nesisebenzayo.
Ukubuyekezwa kwezidingo ezidingekayo ukwenza isiqinisekiso sisebenze
Izidingo zokwenza isiqinisekiso sisebenze
Ukuqinisekisa, ukuthi ungakwazi ukusebenzisa kahle iwaranti yomkhiqizo wakho, kubalulekile ukucabangela uchungechunge lwezidingo ezibalulekile. Lezi zidingo zenzelwe ukuvikela kokubili abathengi nabakhiqizi ngokuqinisekisa inqubo enobulungiswa nelinganayo.
1. Isethulo sobufakazi bokuthenga: Iwaranti ingasebenza kuphela uma kuvezwa ubufakazi bokuthenga koqobo. Lokhu kubalulekile ukuze kuqinisekiswe ukuthi umkhiqizo usesesikhathini sewaranti futhi uthengwe ngokusemthethweni.
2. Ukulondolozwa kwephakheji yokuqala: Kuyadingeka ukulondoloza ukupakishwa kwasekuqaleni komkhiqizo, ngoba abanye abakhiqizi badinga ukuthi umkhiqizo ubuyiselwe ngaphansi kwezimo ezifanayo lapho ulethwe khona. Lokhu kuhlanganisa kokubili ibhokisi kanye nezinsiza namamanuwali eze nomkhiqizo.
3. Landela imiyalelo yokusebenzisa nokunakekela: Iwaranti ingase ilahlekelwe ukufaneleka uma ukusetshenziswa kabi noma ubudedengu ngasohlangothini lomsebenzisi kutholwa. Kubalulekile ukuthi imiyalelo ethile yokusetshenziswa nokunakekelwa okuhlinzekwa umenzi ilandelwe ukuze kuqinisekiswe ukusebenza kahle komkhiqizo.
Izinyathelo okufanele uzilandele ukuze ucele insiza yewaranti kumakhalekhukhwini we-Movistar
Ungalandela lezi zinyathelo ezilandelayo ukuze ucele insiza yewaranti kumakhalekhukhwini wakho we-Movistar:
1. Ukuqinisekiswa kokufaneleka:
Ngaphambi kokuqala inqubo yewaranti, qiniseka ukuthi uhlangabezana nezidingo ezidingekayo. Lokhu kungase kuhlanganise: ukuthenga umakhalekhukhwini phakathi nesikhathi esimisiwe sewaranti, ukuba ne-invoyisi yokuthenga yasekuqaleni, kanye nokungenzi izinguquko ezingagunyaziwe ocingweni.
2. Xhumana nesevisi yamakhasimende:
Uma usuqinisekise ukufaneleka kwakho, xhumana nesevisi yamakhasimende ye-Movistar. Ungakwenza lokho ngocingo, ku-inthanethi noma ngokuvakashela esinye sezitolo zethu ezibonakalayo. Nikeza ulwazi oludingekayo njengenombolo ye-IMEI, imininingwane mayelana nenkinga ngomakhalekhukhwini wakho kanye nenombolo yekhasimende lakho. Ummeleli uzokuqondisa ngenqubo yesicelo sewaranti futhi akunikeze imiyalelo eyengeziwe.
3. Ukuthunyelwa noma ukudiliva umakhalekhukhwini:
Ngokwemiyalelo yommeleli, kufanele uthumele noma ulethe iselula yakho ukuze ihlolwe futhi ishintshwe uma kunesidingo. Uma ucelwa ukuthi uyithumele, qiniseka ukuthi uyayipakisha ngokuphephile ukugwema ukulimala ngesikhathi sokuthutha. Uma kudingekile ukuthi ulethwe mathupha, yiya endaweni emisiwe ngesikhathi esimisiwe. Uma umakhalekhukhwini usuhloliwe, uzokwaziswa ngesixazululo esihlongozwayo kanye nezinsuku zokugcina zokukhanda noma zokushintshwa.
Ukuhlaziywa okuningiliziwe kwemigomo nemibandela yesiqinisekiso se-Movistar
Ukuhlaziywa kwemigomo nemibandela yesiqinisekiso se-Movistar
Ngokuhlaziya ngokuningiliziwe imigomo nemibandela yesiqinisekiso esinikezwa yi-Movistar, izici ezimbalwa ezibalulekile zingakhonjwa okufanele abasebenzisi bazicabangele. Ngezansi, sigqamisa izigaba ezibaluleke kakhulu zokuqonda ububanzi nemikhawulo yalesi siqinisekiso:
- Ukumbozwa: Iwaranti ye-Movistar ihlanganisa amaphutha okukhiqiza nezinkinga zobuchwepheshe ezenzeka phakathi nesikhathi esishiwo.. Lokhu kufakwa kuvumeleke emikhiqizweni ethengwe ngokuqondile eziteshini zokuthengisa ezisemthethweni ze-Movistar.
- Umonakalo ongokwenyama: Kubalulekile ukuqaphela ukuthi iwaranti ayibandakanyi umonakalo owenziwe izingozi, ubudedengu noma ukusetshenziswa kabi komkhiqizo. Esimeni sokulimala ngokomzimba, umsebenzisi uzoba nesibopho sokukhanda noma ukushintshwa kwezindleko.
- Inqubo yesikhalazo: Uma udinga ukusebenzisa iwaranti, kuyadingeka ukuthintana nesevisi yamakhasimende e-Movistar futhi ulandele inqubo emisiwe. Kutuswa ukugcina irisidi yokuthenga nanoma imaphi amadokhumenti ahlobene ukuze kusheshiswe inqubo yesimangalo.
Sengiphetha, ngokuhlaziya ngokucophelela imigomo nemibandela yewaranti ye-Movistar, kungashiwo ukuthi inikeza ukufakwa okwanele kwezinkinga zokukhiqiza kanye nokwehluleka kwezobuchwepheshe kwemikhiqizo yayo. Kodwa-ke, kubalulekile ukuqaphela ukulinganiselwa ezimweni zokulimala ngokomzimba, njengoba lokhu kungahlanganiswa newaranti. Sincoma ukuthi abasebenzisi bafunde ngokucophelela imigomo nemibandela ephelele ngaphambi kokusebenzisa iwaranti futhi banakekele ukunakekela okunesibopho kwamadivayisi wabo ukuze bagweme ukuphazamiseka.
Uyenza kanjani ikhophi eyisipele ngaphambi kokuthumela umakhalekhukhwini wakho kuwaranti
Uma udinga ukuthumela umakhalekhukhwini wakho ukuze uthole iwaranti, kubalulekile ukwenza ikhophi eyisipele yedatha yakho ukuze uqinisekise ukuthi awukulahlekeli ngesikhathi senqubo. Landela lezi zinyathelo ezilula ukuze uqinisekise ukuthi amafayela akho enziwe isipele ngokufanele:
Isinyathelo 1: Xhuma umakhalekhukhwini wakho kukhompyutha yakho
Sebenzisa ikhebula le-USB ukuxhuma iselula yakho kukhompyutha yakho. Qiniseka ukuthi womabili amadivayisi avuliwe futhi abonwa isistimu esebenzayo yekhompyutha yakho. Linda isikhashana ukuze uxhumo lusungulwe.
Isinyathelo 2: Finyelela izinketho zesitoreji
Uma umakhalekhukhwini wakho usuxhunyiwe, shelelelela phansi ibha yesaziso kumakhalekhukhwini wakho. Thepha inketho ethi “Isitoreji” noma “Uxhumano lwe-USB”. Khetha okuthi “Dlulisa Amafayela” noma “MTP.” Ngale ndlela, uzovumela ikhompuyutha yakho ukuthi ifinyelele idatha yeselula yakho.
Isinyathelo sesi-3: Kopisha amafayela akho kubalulekile
Vula i-File Explorer kukhompyutha yakho bese uthola ifolda ehambisana nayo. efonini yakho yeselula. Lapho uzothola wonke amafolda namafayela agcinwe kudivayisi yakho Vele ukhethe amafayela ofuna ukuwenza ikhophi yasenqolobaneni, kungaba izithombe, amavidiyo, amadokhumenti noma amanye. Kopisha amafayela bese uwanamathisele kufolda evikelekile kukhompyutha yakho.
Manje njengoba usuwenze ikhophi eyisipele yamafayela akho, ungaba nokuthula kwengqondo ngokuthumela umakhalekhukhwini wakho kuwaranti, wazi ukuthi idatha yakho ivikelekile. Khumbula ukuthi ngokulandela lezi zinyathelo ezilula uzobe ugwema noma yikuphi ukulahlekelwa kolwazi olubalulekile.
Izincomo zokupakisha kahle iselula uma uyithumela ngewaranti
Uma udinga ukuthumela umakhalekhukhwini wakho ukuze uthole iwaranti, kubalulekile ukuthi uwupakishe ngendlela efanele ukuze ugweme umonakalo ongenzeka ngesikhathi sokuthutha. Lapha sikunikeza izincomo ezithile ukuze ukwazi ukuthumela idivayisi yakho ngokuphephile:
- Khipha i-SIM khadi nememori khadi: Ngaphambi kokuthumela umakhalekhukhwini wakho, qiniseka ukuthi uyayikhipha i-SIM khadi nememori khadi. Lokhu kuzozivikela ekulahlekeni noma zonakaliswe phakathi nokuhamba.
- Vikela isikrini: Isikrini singenye yezingxenye ezizwela kakhulu kumakhalekhukhwini wakho. Ukuze uyivikele, beka ishidi lepulasitiki elibonisa ngale noma usebenzise isivikelo sesikrini. Futhi, bopha yonke idivayisi ngokugoqa ibhamuza noma sebenzisa ikesi elinephedi.
- Ipakishwe ebhokisini eliqinile: Khetha ibhokisi lekhadibhodi eliqinile elilingana kahle nosayizi weselula yakho. Bese, bopha idivayisi ngokugoqa ibhamuza bese uyibeka phakathi nendawo yebhokisi. Gcwalisa izikhala ezingenalutho ngephepha lokupakisha ukuze uvimbele umakhalekhukhwini ukuthi unganyakazi ngesikhathi sokuthutha.
Ukwengeza, kubalulekile ukuthi:
- Bonisa ngokucacile ulwazi lwakho lomuntu siqu kanye nekheli lokuthumela kokubili ngaphakathi nangaphandle kwebhokisi.
- Vikela ibhokisi kahle nge-adhesive tape eqinile.
- Qasha isevisi yokuthumela ethembekile enikeza umshwalense wewaranti uma kwenzeka ukulahleka noma ukulimala.
Ngokulandela lezi zincomo, ungaqinisekisa ukuthi iselula yakho ifika isesimweni esihle lapho iya khona futhi ibe newaranti engenazinkinga. Sicela ukhumbule ukuthi kubalulekile ukufunda nokulandela imiyalelo ethile yokuthumela ehlinzekwe ngumenzi noma isevisi yokulungisa ukuze uqinisekise ukuvikeleka okwanele.
Amathiphu okuphatha ngempumelelo isikhathi sokukhanda umakhalekhukhwini
Ukuphatha kahle isikhathi sokulungisa amaselula kungabaluleka ukuze sigweme ukubambezeleka okungadingekile futhi siqinisekise ukuthi sibuyisela idivayisi yethu isebenze ngokugcwele ngokushesha ngangokunokwenzeka. Nawa amanye amathiphu asebenzayo azokusiza ukuthi ukhulise ukusebenza kahle enqubweni yokulungisa:
- Yenza ucwaningo lwakho ngaphambi kokuthatha umakhalekhukhwini wakho: Ngaphambi kokuya esikhungweni sokulungisa, kubalulekile ukuphenya inkinga ngomakhalekhukhwini wakho kanye nezixazululo ezingase zibe khona. Lokhu kuzokuvumela ukuthi uxhumane ngokunembile nochwepheshe futhi usheshise ukuxilongwa, ugweme ukuchitha isikhathi ngokungadingekile.
- Cela isikhathi sokulungisa esilinganiselwe: Lapho ushiya umakhalekhukhwini wakho uyokhandwa, buza uchwepheshe isikhathi esilinganiselwe sokuthi kuzothatha isikhathi esingakanani ukuxazulula inkinga. Lokhu kuzokusiza ukuthi uhlele i-ajenda yakho futhi ugweme izinto ezingalindelekile ezingajabulisi. Uma isikhathi esilinganisiwe sisiningi, cabangela ithuba lokubonisana nezinye izindawo ukuze uqhathanise izinketho futhi uthole ukulungiswa okusheshayo.
- Inikeza imininingwane enemininingwane futhi efinyelelekayo: Lapho unikeza uchwepheshe ifoni yakho, nikeza lonke ulwazi olufanele mayelana nenkinga obhekene nayo Ukwengeza, kungase kusize ukwabelana nanoma imaphi amagama ayimfihlo adingekayo ukuze ufinyelele izilungiselelo noma izinhlelo zokusebenza zedivayisi. Lokhu kuzosheshisa inqubo yokulungisa, kugweme ukubambezeleka okubangelwa isidingo sokucela ulwazi olwengeziwe.
Ukulandela lawa macebiso, uzokwazi ukuphatha kahle isikhathi sokulungisa umakhalekhukhwini wakho futhi unciphise noma yikuphi ukuphazamiseka kule nqubo. Khumbula ukuthi ukuhlela, ukuxhumana kanye nokutholakala kolwazi olufanele kuyisihluthulelo sokuqinisekisa ukuthi idivayisi yakho ilungiswa ngempumelelo nangesikhathi esifushane ngangokunokwenzeka.
Izinyathelo okufanele uzilandele ukulandelela isimo sewaranti yeselula ye-Movistar
Uma usuthenge umakhalekhukhwini we-Movistar, kubalulekile ukuthi uqaphele iwaranti etholakalayo ukuze uqinisekise noma yikuphi okwenzekayo uma kwenzeka ukwehluleka ekusebenzeni kwedivayisi. Ngezansi, sethula izinyathelo ongazilandela ukuze ulandele isimo sewaranti somakhalekhukhwini wakho we-Movistar:
1. Vakashela i- iwebhusayithi Isikhulu se-Movistar.
- Faka ikheli elithi www.movistar.com esipheqululini sakho.
- Thola isigaba sokusekela noma sosizo.
- Khetha inketho ethi "Isimo Sewaranti" noma okufanayo.
2. Faka imininingwane edingekayo ukuze ulandelele iwaranti:
- Faka inombolo ye-IMEI yeselula yakho ye-Movistar. Ungayithola ebhokisini lokuqala ledivayisi noma kuthreyi ye-SIM khadi.
- Faka i-invoyisi noma inombolo yobufakazi bokuthenga.
- Qedela noma yiziphi ezinye izinkambu ezidingekayo, njengezwe othenge kulo noma imodeli yomakhalekhukhwini.
3. Hlola isimo sewaranti:
- Uma usufake lonke ulwazi oluceliwe, chofoza inkinobho yokusesha noma yokubuza.
- Isimo samanje sewaranti yeselula yakho ye-Movistar sizovezwa esikrinini, sibonise ukuthi sivumelekile, siphelelwe yisikhathi, noma yiluphi olunye ulwazi olubalulekile.
- Uma iwaranti isebenza, uzokwazi ukuthola imininingwane eyengeziwe, njengobude besikhathi obusele nemigomo nemibandela esebenzayo.
Ngokulandela lezi zinyathelo, uzokwazi ukufinyelela ngokushesha futhi kalula isimo sewaranti yeselula yakho ye-Movistar. Khumbula ukuthi kubalulekile ukugcina iwaranti isebenza ukuze ube nokuthula kwengqondo kokuba nokusekelwa nokulungisa uma kunesidingo.
Ungenza kanjani uma isiqinisekiso se-Movistar singafinyelelwa
Uma kwenzeka isiqinisekiso se-Movistar singafinyelelwanga, kubalulekile ukulandela izinyathelo ezithile zokuxazulula inkinga. indlela ephumelelayo futhi uthole isixazululo esanelisayo. Ngezansi izinyathelo ezingathathwa:
Isinyathelo 1: Xhumana nesevisi yamakhasimende
Into yokuqala okufanele uyenze uma ungathobeli iwaranti ukuthintana nesevisi yamakhasimende e-Movistar Ungakwenza lokhu ngocingo lwabo noma ngengxoxo ye-inthanethi. Sicela unikeze imininingwane yecala lakho, njengesevisi noma inombolo yenkontileka, kanye nenkinga ethile evelile. Cacisa futhi umfushane lapho uchaza isimo futhi ucele isisombululo esifanele.
Isinyathelo sesi-2: Cela irekhodi lesimangalo
Kubalulekile ukucela irekhodi lesimangalo elibhaliwe. Cela umuntu okhuluma naye kwa-Movistar kwamakhasimende ukuthi abhale yonke imininingwane yengxoxo futhi akuthumele irekhodi nge-imeyili noma ngomlayezo wombhalo. Ngale ndlela, uzoba nobufakazi obuphathekayo besimangalo sakho futhi uzokwazi ukusilandela ngempumelelo kakhudlwana. Qiniseka ukuthi ulondoloza wonke amarekhodi atholiwe, njengoba angase adingeke ezimeni ezizayo.
Isinyathelo sesi-3: Xhumana nezinhlangano ezilawulayo
Uma impendulo egculisayo ingatholakalanga ku-Movistar noma uma kucatshangwa ukuthi imigomo yewaranti ingafinyelelwa, kungenzeka ukuthintana nezindikimba ezilawulayo ezihambisanayo. Isibonelo, ungaya ku-Municipal Consumer Information Office (OMIC) noma i-Telecommunications Secretariat Lezi zinhlangano zingangenelela ukuze zilamule isimo sakho futhi ziqinisekise ukuthi amalungelo abathengi ayahlangatshezwa. Sicela unikeze wonke amarekhodi atholakalayo nobufakazi ukusekela icala lakho.
Ukuhlaziywa kwezinye izindlela ezitholakalayo uma kwenzeka kungenakwenzeka ukulungisa umakhalekhukhwini ngaphansi kwewaranti
Uma kwenzeka kungenakwenzeka ukulungisa umakhalekhukhwini ngaphansi kwewaranti, kunezinye izindlela ezimbalwa ezitholakalayo ezingase zicatshangelwe ukuxazulula inkinga Ngezansi ezinye izinketho ezingaba usizo.
– Ukuzilungisa: Uma unolwazi lobuchwepheshe kanye nokuzethemba emakhonweni akho, ungazama ukulungisa idivayisi ngokwakho. Kukhona okokufundisa kanye nemihlahlandlela enemininingwane ku-inthanethi engaba usizo. Kodwa-ke, kubalulekile ukukhumbula ukuthi le nketho ihilela izingozi ezithile, njengokuwohloka okwengeziwe kweselula noma ukulahlekelwa iwaranti esele.
– Iya kusevisi yezobuchwepheshe engagunyaziwe: Uma ngabe iwaranti ingavumelekile noma isiphelelwe yisikhathi, ungacabanga ukuthatha umakhalekhukhwini uwuyise kusevisi yezobuchwepheshe ezimele. Lezi zikhungo ngokuvamile zihlinzeka ngezinsizakalo zokulungisa ngezindleko eziphansi kunezikhungo zesevisi ezisemthethweni. Kodwa-ke, kubalulekile ukuphenya nokukhetha indawo ethembekile enezinkomba ezinhle ukuze ugweme imikhonyovu engenzeka noma ukusetshenziswa kwezingxenye zekhwalithi ephansi.
– Shintsha umakhalekhukhwini wakho uthole entsha: Uma ukulungisa kuvela kubiza kakhulu noma kuyinkimbinkimbi, ungakhetha "ukuthenga umakhalekhukhwini omusha." Le nketho izokuvumela ukuthi uthole idivayisi ebuyekeziwe futhi esebenza ngokugcwele, ngaphandle kokuphazamiseka kokubhekana nefoni ephukile. Nokho, kuyatuseka ukuhlaziya ngokucophelela lesi sinqumo, kucatshangelwa isabelomali esikhona kanye nezidingo zomuntu ngamunye.
Izincomo zokuxazulula izinkinga ezijwayelekile zewaranti kumaselula e-Movistar
Kwesinye isikhathi, omakhalekhukhwini be-Movistar bangase babe nezinkinga ezimbozwe iwaranti. Lapha sikunikeza izincomo zokuxazulula izinkinga ezivame kakhulu.
1. Yenza ukusetha kabusha kanzima kwedivayisi:
- Vala umakhalekhukhwini bese ukhipha ibhethri uma likhipheka.
- Linda imizuzu embalwa bese ufaka kabusha ibhethri.
- Vula iselula bese ubheka ukuthi inkinga iyaqhubeka yini. Ezimweni eziningi, ukusetha kabusha kanzima kulungisa izinkinga zesikhashana noma zesofthiwe.
2. Hlola ukumbozwa kanye nesignali:
- Qiniseka ukuthi usendaweni enokufakwa kwenethiwekhi okuhle nesignali. Uma ukufakwa kubuthakathaka noma kungekho, ungase ube nezinkinga ngokushaya ucingo, ukuxhuma ku-inthanethi, noma ukuthola imilayezo.
- Uma inkinga iqhubeka, zama ukufaka i-SIM khadi kwenye ifoni ehambisanayo futhi uhlole ukuthi inkinga ihlobene yini nekhadi noma umakhalekhukhwini.
3. Xhumana nesevisi yamakhasimende e-Movistar:
- Uma zingekho izixazululo ezingenhla ezisebenzayo, sincoma ukuthi uxhumane nesevisi yamakhasimende ye-Movistar ukuze uthole usizo olwengeziwe.
- Inikeza incazelo enemininingwane yenkinga, kanye nemodeli nenombolo ye-serial yedivayisi.
- Ochwepheshe be-Movistar bazokwazi ukukusiza ukuthi uhlole inkinga futhi bakunikeze izincomo ezifanele zokuyixazulula ngaphakathi kohlaka lwewaranti.
Izinyathelo okumele uzilandele ukuze ufake isicelo uma ungasitholi “isixazululo esanelisayo” ngaphansi kwewaranti
Uma uthenge umkhiqizo futhi ungasitholi isixazululo esanelisayo ngaphansi kwewaranti, kubalulekile ukuthi ulandele lezi zinyathelo ukuze uqinisekise amalungelo akho njengomthengi:
Yazi amalungelo akho:
Ngaphambi kokukhononda, qiniseka ukuthi uyawazi amalungelo akho njengomthengi. Buyekeza umthetho wokuvikela umthengi ezweni lakini ukuze uqonde ukuthi iyini iminqamulajuqu nemibandela yokwenza isimangalo uma kwenzeka kuba newaranti engagculisi. Ungaphinda uhlole iwaranti ethile yomkhiqizo owuthengile ukuze ube nokucaciseleka mayelana nokuthi uhlanganisani nalokho ongakwenzi.
Xhumana nomthengisi:
Isinyathelo sokuqala ukuxhumana nomthengisi noma umphakeli womkhiqizo. Chaza ngokuningiliziwe inkinga obhekene nayo futhi ubonise ubufakazi bamadokhumenti, njengama-invoyisi, amarisidi noma izithombe. Gcina irekhodi lakho konke ukuxhumana okwenziwe, okuhlanganisa izinsuku nemininingwane yezingxoxo.
Funa ukulamula noma ukulamula:
Uma ungakwazi ukuthola impendulo egculisayo kumthengisi, ungase ufune iseluleko kanye nokulamula ngenhlangano evikela abathengi noma i-ejensi kahulumeni enecala lokuxazulula izingxabano. Lezi zinhlangano zingakusiza ukuthi uxoxisane nomthengisi futhi uthole isixazululo esifanelekile. Futhi cabangela ithuba lokusebenzisa ukulamula, enye indlela yokuxazulula izingxabano engashesha futhi ingabizi kakhulu kunokumangalela enkantolo.
Ungazigwema kanjani izinkinga lapho uthenga iselula ye-Movistar futhi wenze iwaranti yakho isebenze
Lapho ethola iselula ye-Movistar, kubalulekile ukulandela izinyathelo ezithile ukuze ugweme izinkinga futhi wenze iwaranti yakho isebenze. Landela lawa macebiso ukuze uqinisekise ukuthi unolwazi olushelelayo:
Cwaninga imodeli oyifunayo: Ngaphambi kokuthenga, cwaninga imodeli yeselula ofuna ukuyithenga. Qinisekisa ukuthi ihlangabezana nezidingo zakho nokuncamelayo ngokwezimpawu zobuchwepheshe kanye nokusebenza. Xhumana nezibuyekezo ezivela abanye abasebenzisi kanye nokucaciswa okuhlinzekwe yi-Movistar ukuze wenze isinqumo esinolwazi.
Hlola iwaranti enikeziwe: Kubalulekile ukuqinisekisa isiqinisekiso esinikezwa yi-Movistar kumakhalekhukhwini ofuna ukuwuthenga. Buyekeza imigomo nemibandela yewaranti, okuhlanganisa ubude besikhathi nekhava. Futhi, qiniseka ukuthi uyazazi izinqubo nezimfuneko zokwenza iwaranti isebenze uma kunesidingo.
Qaphela lapho uthola umakhalekhukhwini: Uma uthola iselula yakho, ihlole ngokucophelela ukuze uqiniseke ukuthi isesimweni esihle kakhulu Hlola imihuzuko, amaqhubu, nanoma yimuphi omunye umonakalo obonakalayo. Uma uhlangabezana nanoma iyiphi inkinga, xhumana nesevisi yamakhasimende e-Movistar ngokushesha ukuze uyibike futhi ucele isixazululo. Kubalulekile ukukwenza ngokushesha ukugwema izinkinga ezizayo.
Amathiphu wokugcina umakhalekhukhwini we-Movistar usesimweni esihle ngemva kokwenza iwaranti isebenze
Lungiselela impilo yebhethri:
Ibhethri ingenye yezingxenye ezibaluleke kakhulu zeselula yakho ye-Movistar. Ukwandisa impilo yayo ewusizo, kubalulekile ukulandela amathiphu athile. Okokuqala, gwema ukushiya ifoni yakho ishaja ngobusuku bonke, njengoba lokhu kungalayisha kakhulu ibhethri futhi kwehlise umthamo walo ngokuhamba kwesikhathi. Ngaphezu kwalokho, kuyancomeka ukuthi uyinqamule ishaja uma ibhethri selishajwe ngokugcwele Okunye okubalulekile ukugwema ukubeka umakhalekhukhwini wakho emazingeni okushisa aphezulu, njengoba lokhu kungalimaza ibhethri futhi kuphazamise ukusebenza kwayo. Ukugcina umakhalekhukhwini wakho usesimweni esikahle, siphakamisa ukuthi usebenzise amashaja okuqala futhi ugweme izinhlelo zokusebenza noma izilungiselelo ezidla amandla amaningi ngokungadingekile.
Vikela umakhalekhukhwini wakho ekuqhumeni nasekuweni:
Esinye sezitha eziyinhloko zanoma iyiphi iselula ukuntuleka kokuvikelwa okwanele. Sebenzisa amakhava noma amakesi alingana nomakhalekhukhwini wakho we-Movistar, ngale ndlela uzonciphisa ingozi yokulimala uma uwa noma amaqhubu. Futhi, cabanga ukufaka izivikeli zesikrini ukuze uvimbele ukuklwebheka nokuklwebheka esikrinini esikhulu. Ngaso sonke isikhathi phatha umakhalekhukhwini wakho ngokucophelela futhi ugweme ukubeka izinto ezisindayo kuwo noma ukucindezela izinkinobho kanzima, njengoba lokhu kungalimaza ihadiwe yangaphakathi.
Gcina isofthiwe yakho isesikhathini:
Isofthiwe yeselula yakho ibalulekile ukuze kuqinisekiswe ukusebenza kwayo ngendlela efanele. Hlala unolwazi isistimu esebenzayo kanye nezinhlelo zokusebenza ezifakiwe. Izibuyekezo ngokuvamile zihlanganisa ukuthuthukiswa kokusebenza, ukulungiswa kweziphazamisi, nezibuyekezo zokuphepha ezizokusiza ugcine umakhalekhukhwini wakho usesimweni esikahle. Ukwengeza, sincoma ukuthi wenze amakhophi njalo ukuphepha kwedatha yakho okubalulekile, okufana noxhumana nabo, izithombe namadokhumenti, ukugwema ukulahlekelwa okungalindelekile esimweni sokwehluleka noma izigameko.
Imibuzo Nezimpendulo
Umbuzo: Yiziphi izinyathelo zokwenza iwaranti yeselula ye-Movistar isebenze?
Impendulo: Ukwenza iwaranti yeselula ye-Movistar isebenze, kubalulekile ukulandela lezi zinyathelo ezilandelayo:
Umbuzo: Iyini isikhathi sewaranti yamaselula e-Movistar?
Impendulo: Isikhathi sewaranti yamaselula e-Movistar ngokuvamile siyizinyanga eziyi-12, nakuba singahluka kuye ngemodeli nezimo ezithile zewaranti.
Umbuzo: Yimaphi amadokhumenti adingekayo ukwenza iwaranti isebenze?
Impendulo: Ukwenza iwaranti isebenze yeselula Movistar, ngokuvamile kuyadingeka ukwethula i-invoyisi yokuthenga yoqobo, isitifiketi sewaranti kanye nomakhalekhukhwini ngokwawo.
Umbuzo: Kufanele ngiye kuphi ukuze ngenze iwaranti kumakhalekhukhwini wami we-Movistar isebenze?
Impendulo: kunconyiwe ukuya esitolo esigunyaziwe se-Movistar ukuze wenze iwaranti yomakhalekhukhwini wakho isebenze. Lapho, ochwepheshe benkonzo yezobuchwepheshe bazokwazi ukuhlola inkinga futhi bakunikeze isisombululo.
Umbuzo: Ngingakwazi yini ukuthumela umakhalekhukhwini wami ngeposi ukuze ngenze iwaranti isebenze?
Impendulo: Ngokuvamile, akunconywa ukuthumela umakhalekhukhwini ngeposi ukuze wenze iwaranti isebenze, njengoba ingabangela ukubambezeleka noma ukulahlekelwa. Kungcono ukuya mathupha esitolo esigunyaziwe se-Movistar.
Umbuzo: Iyini iwaranti yeselula ye-Movistar?
Impendulo: Iwaranti kumakhalekhukhwini we-Movistar ngokuvamile ihlanganisa amaphutha okukhiqiza nezinkinga zokusebenza ezingabangelwa ukusetshenziswa kabi noma ukulimala kwengozi.
Umbuzo: Yini engamboziwe iwaranti yeselula ye-Movistar?
Impendulo: Iwaranti kumakhalekhukhwini we-Movistar awubandakanyi umonakalo odalwe ukusetshenziswa kabi, ukuphatha okungalungile, ukuwa, uketshezi oluchithekile, ukuguqulwa okungagunyaziwe noma ukulimala kwengozi.
Umbuzo: Ithatha isikhathi esingakanani inqubo yokuqinisekisa iwaranti?
Impendulo: Isikhathi sokuqinisekisa isiqinisekiso singahluka kuye ngobunkimbinkimbi bendaba kanye nokuba khona kwezingxenye ezishintshayo. Ngokuvamile, inqubo ingathatha phakathi kwezinsuku zebhizinisi ezingu-7 nezingu-30.
Umbuzo: Kwenzekani uma umakhalekhukhwini wami ungalungiseki ngaphansi kwewaranti?
Impendulo: Uma iselula yakho ingakwazi ukukhandwa ngaphansi kwewaranti, kungenzeka ukuthi i-Movistar izokunikeza izinketho ezifana nokushintshwa kwedivayisi noma ukubuyiselwa kwemali okuncane kwenani lokuthenga.
Umbuzo: Ngingakwazi yini ukuthatha umshwalense owengeziwe weselula yami ye-Movistar?
Impendulo: Yebo, i-Movistar inikezela ngezinketho zomshwalense ezengeziwe zomakhalekhukhwini, ezikhava ukulimala kwengozi, ukweba, noma ukulahlekelwa. Le mishwalense ivamise ukuba nezindleko ezengeziwe futhi idinga ukwenziwa kwenkontileka yohlelo oluthile. .
Ekuphetheni
Sengiphetha, ukuqinisekisa iwaranti yeselula ye-Movistar akumele kube inqubo eyinkimbinkimbi uma izinyathelo ezifanele zilandelwa Kubalulekile ukunaka ukufaneleka kwesiqinisekiso futhi ube namadokhumenti adingekayo njenge-invoyisi ukuthenga kanye inqubomgomo.
Ngaphezu kwalokho, kuhle ukuthi ufunde ngokucophelela imigomo nemibandela esungulwe yinkampani ukuze ugweme noma yikuphi ukuphazamiseka. Kubalulekile ukukhumbula ukuthi okokusebenza kufanele kube nokukhubazeka kwasekuqaleni futhi akuzange kusetshenziswe abantu besithathu ukuze kusetshenziswe iwaranti.
Uma ulandela imiyalelo enikezwe i-Movistar encwadini, uzokwazi ukuba nenqubo yewaranti eyimpumelelo futhi uthole isevisi oyidingayo ukuze ulungise noma ushintshe umakhalekhukhwini wakho. Khumbula ukugcina isimo sengqondo senhlonipho nesineke kuyo yonke inqubo, futhi uma unemibuzo noma ukuphazamiseka, kuhle ukuthintana nesevisi yamakhasimende e-Movistar ukuze uthole iseluleko esidingekayo.
Kafushane, inqubo yokuqinisekisa iwaranti yeselula ye-Movistar idinga umzamo omncane ngasohlangothini lwekhasimende, inqobo nje uma izidingo ezisungulwe inkampani zihlangatshezwana nazo. Ngokulandela le miyalo, ungaqinisekisa isevisi engcono kakhulu futhi ujabulele idivayisi yakho ngaphandle kokukhathazeka.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.