Ngingacela kanjani ukubuyiselwa imali ku-Xbox yami?

Ngingacela kanjani ukubuyiselwa imali⁤ ku-⁤Xbox yami?

Uma ungumnikazi we-Xbox futhi uthenge igeyimu yevidiyo noma okuqukethwe kwedijithali okungahlangabezani nokulindela kwakho noma okunokukhubazeka kwezobuchwepheshe, cishe uyazibuza ukuthi ungayicela kanjani imbuyiselo yemali Ungakhathazeki, kulesi sihloko sizokuchazela wena isinyathelo ngesinyathelo inqubo okufanele uyilandele ukuze ucele ukubuyiselwa imali ku-Xbox yakho. Kusukela ekukhanselweni kwe-oda kuya ekubuyiselweni kokuqukethwe kwedijithali, sizokunikeza lonke ulwazi oludingekayo ukuze uqedele ngempumelelo isicelo sakho sembuyiselo.

1. Izidingo zokucela ukubuyiselwa imali ku-Xbox

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Ngaphambi kokucela ukubuyiselwa imali ku-Xbox yakho, kubalulekile ukuhlangabezana ⁢izidingo ⁤ ezisungulwe yi-Microsoft.. Ukuze⁢uqale inqubo, kufanele uqiniseke ukuthi uhlangabezana nezinto ezilandelayo:

• Iba ne-akhawunti esebenzayo kanye ne-Xbox esebenza kahle.
• Uthenge igeyimu, okuqukethwe okulandekayo, noma ukubhalisa ngesitolo se-Xbox esisemthethweni.
• Cela imbuyiselo zingakapheli izinsuku ⁤14⁣ othengiwe.
• Ukungadlali amahora angaphezu kwangu-2 ⁤ esimweni samageyimu, noma usebenzise ngaphansi kuka-10% wokuqukethwe okulandekayo noma okubhaliselwe.

Ngokungeziwe kulezi zidingo, sicela uqaphele ukuthi eminye imikhiqizo noma amasevisi angase abe nezinqubomgomo ezithile zokubuyiselwa imali, ngakho-ke kubalulekile ukubuyekeza imigomo nemibandela yokuthenga ngakunye ngakunye.

Uma uhlangabezana nalezi zidingo, ungaqhubeka nokucela imbuyiselo ku-Xbox yakho ngokulandela lezi zinyathelo ezilandelayo:

• Ngena ngemvume ku- I-akhawunti ye-Xbox.
• Vakashela ingxenye ethi “Izilungiselelo” bese ukhetha “I-akhawunti”.
• Zulazulela kokuthi “Umlando Wokuthenga” bese ukhetha umkhiqizo noma isevisi ofuna ukuyicela imbuyiselo.
• Chofoza okuthi “Cela Ukubuyiselwa Imali” bese ulandela imiyalelo enikezwe yi-Xbox.

Sicela ukhumbule ukuthi isikhathi sokucubungula ukubuyiselwa kwemali singase sihluke, kodwa ngokuvamile uzothola inani elihambisanayo efomini lakho lokukhokha langempela zingakapheli izinsuku zebhizinisi ezingu-7 kuya kwezingu-10. Uma unobunzima noma imibuzo phakathi nenqubo, sincoma ukuthi uxhumane ne-Xbox Support ukuze uthole usizo olwengeziwe.

2. Izinyathelo ezinemininingwane zokucela ukubuyiselwa imali ngekhonsoli

Isinyathelo 1: Finyelela kukhonsoli.

Ukuze ucele ukubuyiselwa imali ngekhonsoli, kufanele uqale ufinyelele i-Xbox yakho. Vula ikhonsoli futhi uqiniseke ukuthi uxhumeke ku-inthanethi. ⁣ Bese, khetha inketho "Yesitolo" kusikrini sasekhaya. Lapha uzothola ukukhethwa okubanzi kwemidlalo, izinhlelo zokusebenza nokuqukethwe okwengeziwe.

Isinyathelo⁢ 2: Zulazulela kumlando we-oda lakho.

Uma usesitolo, skrolela phansi uze ufike esigabeni somlando woku-oda. Lapha ungathola uhlu olunemininingwane yokuthenga kwakho kwangaphambilini. Thola into ofuna ukucela ukubuyiselwa imali ngayo bese ukhetha inketho ethi "Cela Imbuyiselo". Qiniseka ukuthi uyayazi inqubomgomo yembuyiselo ye-Xbox ngaphambi kokuqhubekela phambili.

Isinyathelo sesi-3: Gcwalisa ifomu lesicelo.

Ngemva kokukhetha inketho ethi "Cela Ukubuyiselwa Imali", uzoqondiswa efomini lesicelo. Lapha uzodinga ukunikeza ulwazi oludingekayo, njengesizathu sesicelo, imininingwane yokuthenga, kanye nendlela yakho yokukhokha Qiniseka ukuthi unikeza ulwazi olunembile noluphelele. Uma usuligcwalisile ifomu, lihambise bese ulinda impendulo evela ethimbeni labasekeli le-Xbox.

3. Ungacela kanjani ukubuyiselwa imali ngewebhusayithi ye-Xbox

Uma ufuna ukucela ukubuyiselwa imali ku-Xbox yakho, ungakwenza ngokushesha futhi kalula ngewebhusayithi esemthethweni ye-Xbox. Lapha⁤ sizokuchazela izinyathelo okufanele zilandelwe ukuze uthole imbuyiselo eyimpumelelo. Khumbula ukuthi ukuze ucele ukubuyiselwa imali, kufanele ukuthi uthenge igeyimu noma okuqukethwe ezinsukwini eziyi-14 ezedlule futhi ukusebenzise isikhathi esingaphansi kwamahora angu-2. Ukwengeza, sicela uqaphele ukuthi eminye imikhiqizo yedijithali ayifaneleki ukubuyiselwa imali.

Isinyathelo 1: ⁤Iya kuwebhusayithi ye-Xbox bese ungena ngemvume ku-akhawunti yakho siqu usebenzisa imininingwane yakho yokungena. Qiniseka ukuthi unoxhumano lwe-inthanethi oluzinzile ukuze ugweme noma yiziphi iziphazamiso phakathi nenqubo yokucela imbuyiselo.

Isinyathelo se-2: ⁤Zulazulela esigabeni Sosekelo bese uthola inketho “Yokucela ukubuyiselwa imali”. Chofoza le nketho futhi uzoqondiswa kabusha ekhasini lapho ungabona khona uhlu lokuthenga kwakho kwakamuva.

Isinyathelo se-3: Khetha igeyimu⁢ noma okuqukethwe ofisa ukukucela ukubuyiselwa imali bese uchofoza inkinobho ehambisanayo ukuze uqale inqubo.⁢ Qiniseka ukuthi ufunda imigomo nemibandela yokubuyiselwa kwemali ngokucophelela ngaphambi kokuqhubeka. Nikeza ulwazi oludingekayo, njengesizathu sesicelo sakho nemininingwane yokuthenga, bese uchofoza okuthi hambisa ukuze uqedele isicelo sembuyiselo.

4. Izinqubomgomo ze-Xbox digital zokubuyiselwa imali

Ukubuyiselwa kwemali ku-Xbox: Uma kwenzeka uzithola usesimweni lapho unganelisekile ngokuthengwa kokuqukethwe kwedijithali ku-Xbox, ungakhathazeki! I-Xbox inikezela ngenqubomgomo yokubuyisela imali ekuvumela ukuthi ucele ukubuyiselwa imali ezimeni ezithile. Lezi zimo zihlanganisa ukuthenga ngephutha ⁢noma okungumgunyathi, okuqukethwe okungalungile, noma izinkinga zobuchwepheshe ezingalindelekile. ‍

Inqubo yokubuyisela imali: Ukuze ucele ukubuyiselwa imali ku-Xbox yakho, landela lezi zinyathelo ezilula. Okokuqala, ngena kweyakho I-akhawunti ye-Xbox bese uya engxenyeni ethi “Izilungiselelo” Okulandelayo, khetha inketho ethi “Akhawunti” bese ukhetha “Umlando Wokuthenga”. Kusukela lapha, uzokwazi ukubona uhlu lwakho konke okuqukethwe kwakho kwedijithali okuthengayo. Khetha ukuthenga ofisa ukukubuyisela imali bese ukhetha inketho ethi "Cela ukubuyiselwa imali". Sicela uqaphele ukuthi isicelo ngasinye sembuyiselo sizobuyekezwa ngazinye futhi izinqumo zizokwenziwa ngokusekelwe emigomeni nemibandela ethile ye-Xbox.

Imibandela neminqamulajuqu: Kubalulekile ukugcina izimo ezithile kanye nezinsuku zokugcina engqondweni lapho ucela ukubuyiselwa imali ku-Xbox. Okokuqala, kufanele uthumele isicelo sakho sembuyiselo zingakapheli izinsuku eziyi-14 zedethi yokuthenga. Ngaphezu kwalokho, akumele usebenzise okuqukethwe noma igeyimu okukhulunywa ngayo isikhathi esingaphezu kwamahora amabili isiyonke. Uma le mibandela ihlangatshezwana nayo, maningi amathuba okuthi uthole imbuyiselo ephelele. Nokho, sicela uqaphele ukuthi ukubuyiselwa kwemali kungase kuthathe izinsuku zebhizinisi ezingafika kweziyi-10 ukuze kucutshungulwe futhi kuboniswe ku-akhawunti yakho.

5. Izincomo zokusheshisa inqubo yokubuyisela imali

Uma udinga ukucela ukubuyiselwa imali ku-Xbox yakho, kubalulekile ukulandela izincomo ezithile ukuze usheshise inqubo futhi uqinisekise ukuthi uthola impendulo esheshayo negculisayo. Nazi ezinye iziphakamiso ezingakusiza ukuphatha kahle isicelo sakho sokubuyiselwa imali.

1. Qoqa lonke ulwazi oludingekayo: Ngaphambi kokwenza isicelo sakho, qiniseka ukuthi unayo yonke imininingwane efanele yembuyiselo eseduze. Lokhu kufaka inombolo ye-oda lokuthenga, idethi yokuthenga, indlela yokukhokha esetshenzisiwe, kanye nanoma yimiphi eminye imininingwane ebalulekile ongayinikeza. Ngokuba nalo lonke lolu lwazi onakho, uzokwazi ukusheshisa inqubo lapho uthintana nesevisi yamakhasimende e-Xbox.

2. Xhumana nesevisi yamakhasimende⁢ ngokuqondile: Uma usunalo lonke ulwazi oludingekayo, kubalulekile ukuthi uxhumane nesevisi yamakhasimende e-Xbox ngokuqondile. Ungakwenza lokhu ngeziteshi ezahlukene, njengengxoxo ebukhoma, i-imeyili noma ngocingo. Ngokuxhumana nabo ngokuqondile, ungathola ukuqondiswa komuntu siqu kanye nosizo lwendaba yakho ethile, okuzosheshisa inqubo yokubuyisela imali.

3. Landela izinqubomgomo nezinqubo ezimisiwe: Ukugwema ukubambezeleka okungadingekile ohlelweni lwembuyiselo, kubalulekile ukuthi ulandele izinqubomgomo nezinqubo ezisungulwe yi-Xbox. Lokhu kungahluka kuye ngohlobo lomkhiqizo noma isevisi oyithengile, kanye nezimo ezithile zeplathifomu. Sicela uqiniseke ukuthi ufunda futhi uyaqonda lezi zinqubomgomo ngaphambi kokufaka isicelo ukuze uqinisekise ukuthi uhlangabezana nezimfuneko futhi awubhekani nezithiyo ezengeziwe.

6. Xhumana Nesevisi Yekhasimende Le-Xbox ukuze Ucele Ukubuyiselwa Imali

Uma ungathanda ukucela imbuyiselo ye-Xbox yakho, ungaxhumana nesevisi yamakhasimende e-Xbox. Nansi indlela yokuxhumana nabo:

1. Ngocingo: Ungashayela inombolo yesevisi yekhasimende ye-Xbox kokuthi 1-800-4MY-XBOX (1-800-469-9269).⁤ Le nombolo itholakala ngoMsombuluko kuze kube uLwesihlanu kusukela ngo-9:00 a.m. ukuya ku-5:00 p.m. Pacific Standard Time.

2. Ngengxoxo eku-inthanethi: Ungaphinda uthinte ukwesekwa kwamakhasimende e-Xbox ngengxoxo eku-inthanethi. Vakashela iwebhusayithi ye-Xbox esemthethweni futhi ubheke inketho yokusekela ukuze uthole ingxoxo eku-inthanethi. Omele isevisi yamakhasimende uzotholakala ukuze akusize uphile.

3. Ukuthumela i-imeyili: ⁢ Uma ukhetha ukuxhumana ⁤nge-imeyili, ungathumela umlayezo ochaza ngesicelo sakho kuwo [i-imeyili ivikelwe]. ⁣Qiniseka ukuthi ufaka lonke ulwazi oluhlobene, njengenombolo ye-oda lakho, igama lomsebenzisi, kanye nesizathu sesicelo sakho sokubuyiselwa imali.

Khumbula ukuthi kufanele ⁢ube⁤ nolwazi oludingekayo ukuze usheshise inqubo yesicelo sembuyiselo⁢. I-Xbox Customer Service izokujabulela ukukusiza futhi ixazulule noma yiziphi izinkinga ezihlobene nesicelo sakho sokubuyiselwa imali se-Xbox.

7. Ezinye izindlela nezixazululo uma isicelo sakho sokubuyiselwa imali sinqatshwa

Uma, naphezu kokulandela zonke izinyathelo, uthola isaziso sokuthi isicelo sakho sokubuyiselwa imali ku-Xbox yakho sinqatshiwe, ungakhathazeki, kukhona ezinye izindlela nezisombululo ongazihlola ukuze uzame ukuxazulula isimo. Nazi ezinye izinketho ongazicabangela:

1. Khuluma naye isevisi yamakhasimende: Uma isicelo sakho sokubuyiselwa imali sinqatshiwe, kuyanconywa ukuthi uxhumane nesevisi yamakhasimende e-Xbox ngokushesha okukhulu. Uzokwazi ukuchaza isimo sakho futhi uthole isiqondiso mayelana nezinketho onazo zokuxazulula inkinga. Ungaxhumana ngocingo, ngengxoxo eku-inthanethi noma uthumele i-imeyili.

2. Ucwaningo lwezinqubomgomo zokubuyiselwa kwemali: ⁤ Kubalulekile ukuthi ubuyekeze ngokucophelela izinqubomgomo zembuyiselo ze-Xbox ukuze uqonde izizathu zokuthi kungani isicelo sakho sinqatshiwe. Ungathola ulwazi oluzokusiza ukuthi ufake isikhalazo noma uthole ezinye izindlela zokubuyisela imali yakho. Buza mayelana nezinsuku zokugcina zokufuna imali, izinhlobo zemikhiqizo noma amasevisi afaneleka ukubuyiselwa imali, kanye nanoma yiziphi izimfuneko ezengeziwe okufanele uhlangabezane nazo.

3.​ Hlola izinketho zomthetho: Uma ukholwa ukuthi amalungelo akho omthengi aphuliwe nokuthi i-Xbox ayenzanga ngokuhambisana nemithetho yembuyiselo esebenzayo ezweni lakini, ungase uhlole inketho yokufuna iseluleko sezomthetho noma uxhumane nenhlangano yabathengi. Bazokwazi ukuhlola isimo sakho futhi bakunikeze izincomo mayelana nezinyathelo zomthetho ongazithatha ukuze ubuyise imali yakho.Khumbula ukuqoqa bonke ubufakazi obufanele kanye nemibhalo yokweseka isicelo sakho.